Tablet Kiosk for Braille Wins SXSW Best in Show 2024

By | August 9, 2025
table kiosk braille

Last Updated on August 9, 2025 by Craig Allen Keefner

Best of Show at SXSW Festival for Dot Pad

Tablet Kiosk News release — The first smart tactile graphics display, developed by Dot Inc. and Serviceplan takes home coveted prize.

Dot. Pad. The first smart tactile graphics display, has been awarded Best in Show at the 25th Annual SXSW Innovation Awards during SXSW Festival in Austin, Texas. The initiative developed by Dot Inc. in Korea with Serviceplan Innovation and Serviceplan Korea, has won multiple times on the international awards circuit, and the SXSW Innovation Awards represents the pinnacle of awards for technological excellence.

The SXSW Innovation Awards honor the most exciting and innovative creative developments in the digital world and celebrate a huge range of advances and discoveries in the field of technology.

Most people rely on visuals to understand complex topics, however the 285 million blind and visually impaired people worldwide are left out. Tactile books are scarce, expensive, and impractical. Audio descriptions fail to describe complex information.

Dot Pad Tablet Kiosk

The first smart tactile graphics display for the visually impaired. It can display any visual content from any source. At the core of the Dot Pad is the third generation of the innovative Dot actuator technology. While conventional tactile devices use piezoelectricity to power their braille cells, Dot actuators use electromagnetism, which reduces size, weight, power consumption, and price by more than ten times. This dramatically increases usability and portability while making Dot Pad affordable for the majority of the users. It requires intelligence to understand what’s in an image and decide what’s important to the audience.

To create comprehensible tactile content, Dot Pad relies on the innovative Dot Image Processor based on AI. Trained with millions of existing visual and tactile graphics, it can analyse, understand, and segment visual content, and translate it to tactile graphics on the display of 2,400 dots.

There is also a built-in text panel for braille translation. Thanks to a partnership with Apple, Dot Pad integrates seamlessly with iOS and iPadOS, thereby giving users access to the 2.2 million apps on the App Store, out of the box.

Alexander Schill, global chief creative officer, Serviceplan Group commented, “Dot Pad has made a huge impact on the international creative awards circuit, winning at some of the most important festivals including a Grand Prix at Eurobest, a CLIO Grand and Titanium at Cannes Lions. It’s an honour for Dot Pad to be recognised by the SXSW Innovation Festival, which awards the world’s most groundbreaking technological advances. Congratulations to our client Dot Inc and our teams at Serviceplan Korea and Serviceplan Innovation, it’s thanks to them that the Dot Pad has disrupted the field of accessibility technology with tactile graphics and provided an affordable and accessible way for the 285 million blind and visually impaired people globally to use a tactile graphics display.”

ahrum choi dotpad

ahrum choi dotpad

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk