How KeyMe Is Taking Over The $7.5B LockSmith Industry

By | June 20, 2017

Last Updated on March 24, 2025 by Craig Allen Keefner

When Greg Marsh moved to NYC for business school, he and his wife got locked out of their new home. They had a horrible experience, as an unscrupulous guy showed up in an unmarked van and charged $300 to drill the lock. This experience got Marsh thinking about the locksmith industry and, later, to start KeyMe. As he researched the industry, he became really excited about the opportunity: it’s a massive, $7.5 billion/year industry in the U.S., which hasn’t seen innovation decades. He believed technology could deliver unmatched value and customer experience for key duplication, lockouts an

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Author: Craig Allen Keefner

With over 40 years in the industry, Craig is considered to be one of the top experts in the field. Kiosk projects include Verizon Bill Pay kiosk and thousands of others. Craig was co-founder of kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global -- Currently he manages The Industry Group