Kiosk Manufacturers – Self-Service Perspective

By | November 28, 2018
kiosk manufacturer

Voice Recognition & Speech Self-Order Assist Coming – See KMA in NY at NRF Big Show Booth #1725 – Meeting notes U.S. Access Board (ADA)

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The Kiosk Manufacturer Association had the yearly meeting in Washington, D.C., on Oct. 16, 2018, with the United States Access Board and it was a productive meeting. Thanks to the U.S. Access Board for meeting.

Voice & Speech¬†— One of the show-and-tell devices was the new Audio NavPad¬†by Storm Interface. During the meeting, the KMA presented a proposed¬†framework for Code of Practice. For a write-up with pictures of all, including the physical¬†hardware, visit the¬†update for U.S. Access Board¬†meeting 2018. Recent related news around this technology was noted from Kroger, Walmart, Target and Peapod. Voice shopping is currently estimated at $2 billion and expected to go to $40 billion by 2022. It’s coming more so than Amazon it seems.

NRF and Retail Advisory Board РAt the NRF Big Show in New York in January, KMA will be exhibiting in booth 1725. As part of NRF, the KMA will be recruiting participants for the Retail Advisory Council. Simply put, KMA is looking for companies that have an interest in self-service in general, and also accessibility, and may or may not have input for us. This type of broad review, input and consensus is modeled on the ANSI process standards. Visit KMA booth at NRF and see. Here is the update on NRF 2019 and includes information on all the company members who will be there.

Kiosk Hall of Fame¬†– nominations are being accepted. Nominations may be submitted here at the¬†Kiosk Hall of Fame¬†ballot.¬†Current nominees are¬†John Glitsos of First Wave;¬†Marsha Mazz ‚Äď who worked¬†for the U.S. Access Board for 30 years (Marsha impacted the self-service market perhaps more than anybody); David Heyliger ‚Äď Rocky Mountain Multimedia;¬†Blaine Hurst ‚Äď CEO of Panera Bread; and¬†Tom Weaver ‚Äď now executive consultant for¬†KIOSK Information Systems in Colorado.¬†Voting will commence shortly.

Research¬†–¬†a new research report from Frost and Sullivan released in November 2018 highlights the kiosk market.¬†The market is detailed with revenue of $8,916.8 million in 2017 and is expected to grow at a CAGR of 3.0 percent between 2017 and 2022. The unit shipment of self-service kiosks was at 2,277,523 in 2017 and is expected to grow at a CAGR of 4.7 percent between 2017 and 2022. KMA plans to publish some extended excerpts and offer a discount.

Smart City News¬†–¬†available for download¬†is Smart Cities and Counties data report.¬†This report takes a comprehensive look at nearly 300 different smart solutions being purchased, reflecting over 70,000 purchases in the last three years, with the majority (59 percent) coming from cities and a sizable 41 percent originating from counties. Profiled are the various types of purchases involved, who is making them, which governments are out-ranking others and what trends are leading in this space.

For more information on all of these news items, visit, the communication site for the KMA, or

Editor Picks

o TouchPay Member Profile
o¬†Point of Purchase Trends – Recap 2018 ‚Äď Frank Mayer and Associates, Inc.
o¬†Tourism ‚Äď Qwick Media Introduces ‚ÄėShared Data‚ÄĚ Interactive Kiosk Software
o¬† Touchscreens ‚Äď TDS Adds New ‚Äú38‚ÄĚ Line of PCap Touchscreens
o Sports Betting Kiosks: The Future of Sports Betting
o Meridian Partners With Samsung SDS America Innovative Digital Signage Solution
o¬†NRF 2019 ‚Äď National Retail Federation BigShow in NY
o¬† Whitepaper ‚Äď Determining ROI for Merchandising Displays & Interactive Kiosks
o¬†Kiosk Manufacturer ‚Äď Meridian Announces New Manufacturing Leadership
o¬†Digital Signage ‚Äď Peerless-AV¬ģ Universal Projector Mount Line Heavy Duty Models
o¬†Peerless-AV¬ģ Launches New Diamond Level of Certified Installer Training Program
o U.S. Access Board 2018 Meeting KMA ADA Board
o Kroger Launches Voice Assistant Ordering for Grocery Ecommerce
o Attracting Attention: 8 Ways to Increase Kiosk Usage
o 5 Key Learnings from Panera’s Digital Transformation Blaine Hurst

Thanks to the¬†KMA’s¬†Gold Sponsors



Pyramid Computers¬†–¬†

Thanks to the KMA’s¬†Silver and Bronze Sponsors

KIOSK Information Systems –¬†
Frank Mayer & Associates, Inc. –¬†
TurnKey Kiosks –¬†
22 Miles –¬†
Qwick Media –¬†
ARCA –¬†
Storm Interface –¬†
Peerless AV¬†–¬†
CSA Self-Service –¬†
Mimo Monitors –¬†
OTI Global –¬†

Thanks to KMA’s Premium Members

IMPRESA Financing & Leasing –

Acquire Digital CMS Software –

Self Service Networks Gift Cards Р 

TTCE Card Dispensing Modules –

SEKO MedTec Logistics –

Media Contact – for more information, contact Craig Keefner

Email: [email protected]
Telephone: 720-324-1837
Website: and

Related sites:

Source: Kiosk Manufacturer Association

Categories: Retail Technology, Information Technology

Tags: Accessibility, ADA, Kiosk, Retail Technology, Self-Service, Speech Command, Voice Recognition

Related Video

Additional Images

KMA Logo KMA at NRF Big Show in New York Jan. 13-16, 2019


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Manages kiosk association as well as thinclient and retail properties.

Craig Keefner
Craig Keefner


Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or