Category Archives: Member

Member of The Kiosk Industry Group which acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems.

Frank Mayer and Associates, Inc.

Frank Mayer and Associates, Inc. is a founding charter sponsors of the Kiosk Industry Group. A short profile follows. Frank Mayer and Associates, Inc. Kiosks Frank Mayer kiosks are the gateway to connecting with consumers at retail.  A authentic kiosk experience includes online sales, product demonstrations, consumer behavior tracking, mobile applications, employment, and much more. Founded in 1931,… Read More »

Kiosk News Roundup

Todays Kiosk News Relevant unattended self-service news from around the world. If interesting and noteworthy news send comments/suggestions to [email protected] July 2021 Norway’s largest theme part chooses point-of-sale and self-service solutions. Hospitality, Elotouch and Leisure. New Gesture Touchless Solution — The UK kiosk firm imageHOLDERS has launched what it calls its first touchless kiosk, using Ultraleap’s hand tracking… Read More »

PCI Kiosk Update – EMV POS Credit Card Readers for Kiosk Card Readers

PCI Compliance Kiosks Update & EMV – 2021 Editor Updates:  July 2021 Just what is a CAT or Cardholder Activated Terminal? See FAQ Sample specs of PAD device used in major RFP — see below Choosing a device for the operational situation is important. A slow CPU for example may work for a liquor store. If you want… Read More »

PCI Compliance Kiosks – CAT or Cardholder Activated Terminals FAQ

Cardholder Activated Terminals FAQ There are two primary classifications of Point of Sale Terminal Types: Attended and Unattended Payment Terminals are classified into two major types, depending on the situation: Attended Terminals A POS Transaction occurring at an attended POS Terminal is a face-to-face Transaction, since a Sales Person or Representative is present at the time of the… Read More »

New Sponsor – Dolphin Computer Access SuperNova Kiosk Accessibility

Reference link for YourDolphin Make self-service kiosks accessible to people with visual impairments. Dolphin Computer Access When you welcome people who are blind or partially sighted to use your self-service kiosks, it’s a win for your customers and a win for your brand. Deliver a positive experience for all customers and make your self-service stations accessible with SuperNova Kiosks. More… Read More »

Kiosk Card Printers – Evolis Announces News Complete Range of Card Printers for Kiosks

Card Printers Kiosks News Editors Note:  Driver support — there are drivers for Windows, Mac OS, Linux. The spec sheets for each of the new printers and the brochure for the entire range are available as compressed pdf zip (evolis-brochures-compressed). A complete range of card printers for all your Kiosk projects. We have redesigned our KC range with… Read More »

Add Samsung to the Kiosk Supplier Field — Calls it an All-In-One Kiosk for Contactless Ordering

Samsung’s all-inclusive Kiosk available in 12 countries worldwide In Brief (well, maybe not so brief…) Writeup on LinkedIn Highlighted – contactless ordering and payment (applepay samsungpay) Highlighted – antimicrobial coating (Zinc Pyrithione ) 24″ Inch touchscreen (apparently you touch the screen) First time we’ve seen power consumption used as a benefit First we have seen UL-certified antimicrobial and… Read More »

Digital Directory Kiosks Deployed at Hartsfield-Jackson

Digital Directory Kiosk News From AJC – July 2021 Interactive signage and digital self-service solutions company, Acquire Digital has partnered with Flyin’ High Signs and Gable to deploy a Digital Directory and Wayfinder kiosk program for Hartsfield-Jackson Atlanta International Airport, according to a press release. With nearly 300,000 daily travelers, Hartsfield-Jackson Atlanta International Airport is the busiest international airport within North… Read More »

Bitcoin ATM aka Bitcoin Kiosk

Bitcoin ATM aka Bitcoin Kiosk As part of the new website design KI added a new Bitcoin ATM news section. This to facilitate the growing interest and business that the kiosk industry has experienced this year. Deployments are up 75%. Along with the new Bitcoin Kiosk News, KI has resequenced its news segments such as: McDonalds Kiosks Bitcoin… Read More »

Perspectives on Unattended Self-Service

Here is a chronology of Perspectives on Self-Service. These represent the personal view of our editor-in-chief and only opinion and examination of potential situations and outcomes. June 17 The latest iteration of the British Telecom internet kiosk aka Smart City DOOH Display. Looks like they gave up on transactions. What’s next for digital signage solution providers?  22Miles and Panasonic tell… Read More »

Restaurant Kiosks – CREATE Trade Show October Nations Restaurant News

Restaurant Show CREATE NRN CREATE CREATE: The Future of Foodservice NRN CREATE is a year-long program featuring both live and on-demand content that is available to the foodservice industry, free of charge, in an effort to move the industry forward, faster together.  To access on-demand and future live program, visit  https://create.nrn.com/ Access to view all CREATE digital content both… Read More »

Marriott Check-In Kiosks – Accessibility Functions Included by Storm

This is a catchup post of Marriott Kiosks Reported on Retail Systems Hospitality Update – Hotel Lobbies and Marriott Contactless Arrival Kiosks By Retail Systems | April 16, 2021 Contactless Arrival Kiosks Marriott Arrival Kiosk – click for full size From Hospitality Upgrade — Marriott Delivers on Consumer Desire for Enhanced Contactless Technology Marriott International, Inc. announced the debut of a pilot program… Read More »

Custom Touch Screen Manufacturer – Member Brochure

Custom Touch Screen Manufacturer TDS TOUCH Editors Note:  We have direct experience using TDS Touch and found them to be very reliable, very cost-effective and many are designed as drop-in replacement for premium EloTouch Based in Silicon valley Since 2003 Our Touch Screen Solution Products Touch display solution manufacturer providing complete customized touchscreen solutions from 10“- 55” for… Read More »

KioWare Touchless – KioTouch Creating Opportunities

KioWare Touchless Touch Screen Kiosk Software News release by KioWare 10/22/2020 In 2019 a study showed just how unsanitary quick-service restaurant kiosks are and how kiosks can put customers at risk for picking up a range of harmful bacteria. Shortly after this study was released the development team at KioWare began designing KioTouch, a touchless kiosk interface. Using KioTouch,… Read More »

Assistive Technology For Kiosks and more

Assistive Technology for Self-Service Unattended Several of our sponsors and members are instrumental in ADA, Accessibility and Assistive Technology. Highlights Assistive Technology for Kiosks and More KioWare – built-in JAWS support for ready-made browser functionality. Also noTouch KioTouch Vispero – The world’s leading assistive technology provider for the visually impaired. Did you know Blindness and Low Vision impact… Read More »

Casino Kiosks Prove to be a Sure Bet

Casino Kiosks for Loyalty and Ticketing Casino operators are gambling that new kiosk functions will help them provide top-notch customer service to help them cater to existing customers and win new ones. 2021 Update By Editor — Casino kiosks historically are player point kiosks and player loyalty kiosks but more recently sports betting kiosks.  The G2E trade show… Read More »

KIOSK Information Systems Releases New IoT Kiosk Remote Monitoring Platform Features

IoT Kiosk Remote Monitoring “KNECT IoT Platform” provides enhanced dashboard features, scalability, and IoT alert campaign automation May 19, 2020 01:44 PM Eastern Daylight Time LOUISVILLE, Colo.–(BUSINESS WIRE)–KIOSK Information Systems (KIOSK) is announcing KNECT IoT, an enhanced remote monitoring application for real-time visibility of an unattended kiosk deployment. Since 2016, KIOSK’s Managed Services Team has offered cloud-based remote monitoring… Read More »

Contactless Touchless No Touch Kiosks for Self-Service

Contactless Kiosks – Touchless Kiosks and Accessibility From the Paciello Group , a Vispero company and Laura Miller – Jul2020 — A post-COVID world has accelerated the adoption of a variety of technologies that provide customers and users with a contactless self-service experience. For example, contactless purchasing – historically used to describe the ability to pay via options… Read More »

AMC Kiosks – AMC Theaters Kiosk Case Study

AMC Ticket Kiosk Case Study Second-largest US cinema chain deploys new Omni-channel strategy to accelerate their business. Customers benefit from new features, quick ticket purchases and an improved service concept. Driven by the big success of e-commerce and developments like the Internet of Things (IoT), shopping behavior has dramatically changed and customer expectations have grown within the last… Read More »

Touchless Touch Screen Monitor Kiosks

Touchless No Touch TouchScreen Kiosk – Gesture, IR, Voice, AI, Foot & Mobile Having touchscreens or customer input stations which utilize no-touch touchscreen technology accelerated with the advent of COVID-19 pandemic.  How clean are the touchscreens is the usual question and what is involved in cleaning and maintaining touchscreen. The added cost of a touch layer is a… Read More »

Cashless Retailing – Cash To Card – Decathlon Introduces Cashless Retailing for All

Cash To Card Kiosk – Decathlon Introduces Cashless Retailing for All Self-Service Networks helps with their innovative gift card dispensing kiosk. EMERYVILLE, Calif., June 6, 2019 /PRNewswire/ — Decathlon, the self-proclaimed world leader in sporting goods retailing, recently opened their US flagship high-tech retail location in Emeryville, California.  With more than 1,500 stores in 49 countries, Decathlon is making… Read More »

Hawaii DMV Kiosk – New DMV Registration kiosks for Hawaii

Hawaii DMV Now Kiosk Full article at Star Advertiser Apr2020 – New self-service DMV kiosks for motor vehicle registration were deployed at Safeway store locations throughout Oahu. Foodland now has its first kiosk. Ed Note: These kiosks are manufactured by Frank Mayer and Associates, Inc. Another self-service DMV kiosk to renew motor vehicle registrations is now available inside… Read More »

6 Self-Service Kiosk Benefits for Customer Experience

Self-Service Kiosk Benefits Custom content for KIOSK Information Systems by Retail Dive’s Brand Studio Retailers across categories are developing new ways to provide their customers with exceptional experiences today and in a post-pandemic world. Many are turning to offering self-service options that can improve the in-store experience while helping them maintain stability in these uncertain times. Digital self-service… Read More »

Home Depot Instant Checkout – Self-Checkout Kiosks Francie Mendelsohn

Home Depot Self-Checkout Kiosks reviewed by Francie Mendelsohn Every so often, industry veteran Francie Mendelsohn tests kiosks that she previously evaluated several years ago to see if they are still useful, operational and, most-importantly—enjoying popularity among the establishment’s customers.  This time, she paid a return visit to Home Depot. Years after initially installing self-checkout kiosks, Home Depot has… Read More »

The Truth About Self-Service Fast Food Kiosks At Restaurants

Read More: The Truth About Self-Serve Kiosks At Fast Food Restaurants Self-Service Fast Food Order Kiosks Transforming Customer Experience The same principles for self-order kiosks and increasing sales in fast-food restaurants work across market verticals. At an airline kiosk, a simple upsell to get better seating usually works for example. In hospitality its much easier to click off… Read More »

Kaiser Kiosk – Kaiser Permanente Health Center Puts Patients First

Kaiser Permanente CEO Bernard Tyson is rolling out his vision for the future of American health care in a series of new California clinics.

Source: www.fastcoexist.com

Nice read on new Kaiser user experience. Reminds me of new Centura hospital which just went in around the corner from me here in Denver.

 

The experience starts with the waiting rooms, which take their cues from retail and hospitality. At the Manhattan Beach outpost, the vibe is warm, West Coast modernism: There’s lots of wood, natural light, and inviting touches, such as a living wall of green plants. A pair of ATM–like kiosks near the front door allow members to check themselves in if they prefer not to wait for the tablet-wielding receptionist. They receive a text alert when the doctor is ready.

 

Kaiser’s new spaces are also about keeping costs low: They are designed to be more efficient at serving patients. The first 10 hubs are projected to boost the number of face-to-face visits per exam room by between 20% and 40% and to deliver overall square-footage cost savings of 10%, thanks to space-conscious floor plans, redesigned collaborative work flows, and investments in new technologies.

Self-Order Kiosks – Forbes Article Having A Moment

From Forbes article Self-Order Kiosks Are Finally Having A Moment In The Fast Food Space  July 30, 2019 — Also McDonalds Kiosk News McDonalds Kiosks in Forbes Excerpt: In 2010, I wrote an article titled “Quick-service restaurant kiosks: What’s taking so long?” The gist was that although major players like Subway, McDonald’s, Burger King and Arby’s started experimenting… Read More »

Antibacterial Kiosk Touchscreen Wipes Coatings

AntiBacterial Touch Screen Kiosk July 2021 Antimicrobial Kiosks in the news. Samsung is the latest to call out antibacterial “certification”. See LinkedIn for our writeup.  Latest miracle is Zinc Pyrithione.  Sometimes used with antimicrobial copper.  Zinc Oxide is referred to for touchscreen use.  MicroBan offers a wide variety of antimicrobials and there was a burst of companies during… Read More »

Touchscreen Cleaning Disinfection of Polytouch kiosks (SARS-CoV-2)

Antibacterial Kiosk Cleaning Editors Note:  Pyramid Computers provides unattended self-order to companies such as McDonalds.  There is a nice article showing their units in place at the Times Square McDonalds flagship. With regard to the coronavirus, this document describes how our polytouch® kiosks can be cleaned and disinfected regularly and safely. The listed cleaning and disinfection products are specially tested… Read More »

Opinion – The Self Service Kiosk Surge

The self-service kiosk surge: step forward OEMs Zebra April 2020 – The coronavirus is having a devastating financial impact across the globe. However, for OEMs building kiosks there may be a ray of light; through providing communities and companies with kiosk facilities to allow people to make transactions without any human contact. While many businesses are suffering financially… Read More »