McDonald’s Kiosk Automation Fault of Wage Demands?

By | May 10, 2022

Last Updated on May 10, 2022 by Craig Allen Keefner

According to him, McDonald’s introduced self-service kiosks in response to increased wage demands from workers.

Source: www.investopedia.com

nice exposition of ex-ceo logic and how he is missing much of the context of the issue.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk