McDonald’s Automation is the Fault of Wage Demands, Says Ex-Exec

By | December 11, 2016

According to him, McDonald’s introduced self-service kiosks in response to increased wage demands from workers.


nice exposition of ex-ceo logic and how he is missing much of the context of the issue.

Author: Kiosk Industry

Kiosk manufacturer experience since 1993. Engineer for Verizon Bill Pay kiosks while at KIS in Colorado. Extensive device knowledge for printers, scanners, currency, PCI, ADA, touch screen technology, outdoor, biometrics such as fingerprint and IRIS. Runs and manages the current kiosk association, KMA. Works with U.S. Access Board on ADA and accessibility. PCI SSC participating organization. Member of National Retail Federation (NRF) and National Restaurant Association.