PSA – ADA Webinar for Retail & Restaurants

By | August 10, 2025
ADA kiosk

Last Updated on August 10, 2025 by Craig Allen Keefner

Retail and Restaurant ADA Guidelines

Noted on kma.global

The holidays may have passed, but shopping and dining out in the new year continue for many people, including those with disabilities. The Americans with Disabilities Act (ADA) and Architectural Barriers Act (ABA) Accessibility Standards require retail spaces and restaurants to be accessible, from the accessible route at a site arrival point to public entrances to interior spaces of establishments. The next webinar in the U.S. Access Board‘s free monthly series will take place February 2 from 2:30 – 4:00 (ET) and provide an overview of the ADA and ABA accessibility requirements for parking, entrances, queues and waiting lines, food service lines, dressing and fitting rooms, fixed dining surfaces, including bar seating, sales and service counters, and checkout aisles at retail spaces and restaurants. Additionally, Access Board Accessibility Specialists will address frequently asked questions about these spaces and their elements.

Visit Great Lakes ADA Center’s Accessible Retail Spaces and Restaurants webinar webpage for more information or to register. All webinars include video remote interpreting (VRI) and real-time captioning. Questions can be submitted in advance of the session or can be posed during the live webinar. Webinar attendees can earn continuing education credits. The webinar series is hosted by the ADA National Network in cooperation with the BoardArchived copies of previous Board webinars are available on the site.

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk