Swapbox Kiosks: The ‘Post Office of the Future’

By | July 8, 2022

Last Updated on July 8, 2022 by Craig Allen Keefner

Now sprouting like mushrooms in San Francisco are kiosks sporting safe-grade electronic locks for customers to receive and send items through San Francisco-based Swapbox, a start-up which views itself as a “super post office,” the company’s chief technology officer and co-founder Nitin Shantharam told India-West.

Source: www.indiawest.com

Swapbox now has 21 kiosks — most of them in San Francisco and a few in Silicon Valley — and is ramping up to 25 kiosks soon. “Our (kiosks) are three times larger than Amazon lockers,” the Indian American co-founder pointed out.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk