LG at CSUN with Dot Braille Two notable things stand out: LG is clearly positioning this as an evolution of its Gen2 accessible kiosks, and they are now publicly tying that roadmap to Dot’s full braille/tactile module and multi‑modal access (audio, sign language, braille) at CSUN, which reinforces their “Better Life for All” accessibility narrative. From LG —… Read More »
The New Reality of Retail Self-Service This retail TouchPoints article, written by Matt Ater of Vispero, argues that the retail industry has reached a “mission-critical” tipping point where self-service technology must evolve from simple touchscreens to multimodal, accessible interfaces that work for everyone, regardless of physical ability or environmental circumstances. We agree. See The New Modality Stack: How… Read More »
CSUN Conference Kiosk March 10-14 is the CSUN Conference. Vispero is major sponsor. Please visit the Exhibitor Directory page for the 2025 Directory of Exhibitors organized alphabetically by Company Name. Expo pass is FREE Members you can meet there include TPGi Vispero Dot Incorporated for Braille LG Business Tech For All Send email to [email protected] to schedule Special Note: LG… Read More »
Where are we with ADA? ADA Laws Under New Administration — After years of working on revised ADA guidelines, the new Administration has decided to Withdraw the new regulations. Hard to be 100% that existing Title II regs published last year mandating conformance to WCAG will continue to exist. The odds of positive standards enforcement by the current… Read More »
ABA ADA Countertop Placement Recommendations Update on ADA ABA Guidelines Hotels Restaurants. We keep seeing companies bragging on LinkedIn about their new projects, such as check-in kiosks at hotels and self-order kiosks for restaurants, as being “ideal.” Sometimes, these projects are in the US, and sometimes, they are outside the US (specifically, Europe). Before proclaiming accessibility, we suggest… Read More »
EAA Regulation Timelines Note June 2025 – Worth noting that EAA is a European directive like EN 301-549. The UK is not part of the European Union, although the geography makes it part of Europe. Politically and legally, it is not. If offering products and services to Europeans then those European regulations come into play. EN 301-549 is… Read More »
ADA Brief on Wall-Mount Kiosks This goes for any “interactive” display and/or kiosk mounted to the wall. Quick Guide Anything that is mounted on a wall along a travel (or circulation) path must comply with protruding object requirements. If you have a wall-mounted kiosk or a digital sign and its leading edge is between 27” and 80” above… Read More »
Storm’s New European Sales Manager Prioritizes EAA Although the deadline for complying with the European Accessibility Act (EAA) is June 2025, suppliers and deployers of self-service technology in the EU seem mostly unaware of its existence. This is a situation that Storm’s newly appointed European Sales Manager, Matthijs Verhagen, is determined to remedy. Having previously worked for a… Read More »
OMB Releases Guidance on Section 508 Implementation to Improve Digital Experience Despite tens of millions of Americans living with a disability, nearly half of the most popular federal government websites are not fully accessible. In response, the Office of Management and Budget (OMB) has recently published guidance to help strengthen digital accessibility and the management of Section 508… Read More »
Kiosk Accessibility News AI and Digital Transformation: New Paradigms for Accessibility and Inclusion Strategies Note: Both Tech For All Consulting and TPGi (division of Vispero) are Sponsors for the Summit Join disability advocates, corporations, government agencies, academia, and accessibility executives at the 11th M-Enabling Summit, the leading all-inclusive conference and showcase dedicated to fostering innovations, solutions, and strategies for… Read More »
DOJ Releases Standards for Review Editor Note: Self-service kiosks and digital signage/interactive displays such as wayfinding for example and smart city are both considered “closed systems”. Websites are considered open systems. Mobile applications are new and the proposed regulations there are likely to have the most impact The Department of Justice (Department) is publishing a Notice of Proposed… Read More »
How To Improve Accessibility – Testimony by Eve Hill July 2022 Testimony of Eve Hill during Senate Hearing. She calls out the Social Security Administration intake kiosks, calls for enforcement tools among other things and ending the immunity of the federal government for its wide-ranging violations. Interesting point raised “if Access Board is given enforcement authority”. Many thanks… Read More »
Craig Keefner Of Kiosk Association On How Businesses Make Accommodations For Customers and Employees Who Have A Disability An Interview With Eric Pines Listening to very loud music is going to result in being hard of hearing for the rest of my life. Thank you so much for joining us in this interview series! Before we dive in,… Read More »
Digital Menu ADA & Accessibility There’s no question that restaurants and other businesses have made strides in making their establishments more accessible. But even with the increased accommodations that have been implemented, there is still work to be done. That’s why we’re asking the question: should restaurant accessibility standards include digital menus? Article reprinted from Keyser, a major… Read More »
DOJ Accessibility Analysis March 2022 Announcement In March 2022 the DOJ formally issued a statement regarding accessibility and websites. While that would seem to be confined to websites it is easy to assume that other public communication mechanisms such as kiosks, or mobile phones will be impacted in some way. In particular, transactions performed by the public. You… Read More »
What will be considered accessible in 2022? Here is avery nice wrap on accessibility trends going into 2022 answering that question. It is primarily web-oriented but those parallel UI for kisoks, From UXDesign — Sheri Byrne-Haber, CPACC — Blogger, disability advocate, nerd. Bringing the fire on ableism. A11y Architect @ VMware. Wheelchair user w/ a deaf daughter. CS,… Read More »
See KMA.Global post NIST Seeks Public Comment on Recommendations The National Institute of Standards and Technology (NIST) requests public comments on the Draft of Promoting Access to Voting: Recommendations for Addressing Barriers to Private and Independent Voting for People with Disabilities. Under Executive Order 14019 on Promoting Access to Voting, NIST is directed to identify barriers to private and independent voting for… Read More »
Justice Department Files Statement of Interest in Lawsuit Regarding Self-Service Kiosks in Health Care Setting Editors Note: thanks to Nicky for spotting this early and sending it to me. This is interesting on several levels but the main one for us is that the lack of concierge or assistance is detailed. A variant of this for PCI regulations is the… Read More »
ADA Kiosk News Full text on kma.global – Sep13 Excerpt: This update to the FAR includes several key changes to ensure that federal agencies comply with Section 508 in their acquisitions of ICT. One change requires agencies to specifically identify which ICT accessibility standards are applicable to a procurement. Another change requires federal agencies to document in writing… Read More »
From kma.global Assistive Technology News From Storm Interface A recent US Access Board panel discussion regarding self-service transaction machines featured various speakers from advocacy organizations and the self-service kiosk industry. Among the speakers was NCR’s Phil Day who discussed the evolution of the uNav/AudioNav device. This was a product developed in a close and productive collaboration between NCR and… Read More »
Coming Up May 19th From PRNewswire NEWS PROVIDED BY Kiosk Manufacturer Association May 13, 2021, 17:06 ET DENVER, May 13, 2021 /PRNewswire/ — The U.S. Access Board will host panel discussions on self-service transaction machines (SSTMs), including point-of-sales machines & ticket kiosks, at its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). The Association is participating as a panelist. One panel is… Read More »
SSTM News – U.S. Access Board to Host Panel Discussions on Self-Service Transaction Machines (May 19) The U.S. Access Board will host panel discussions on access to self-service transaction machines (SSTMs), including point-of-sales machines and ticket kiosks, as part of its next virtual Board meeting on May 19 from 1:00 – 3:15 (ET). One panel will include representatives from advocacy organizations who will discuss usability issues and accessibility barriers. Another panel will address efforts by… Read More »
ADA Kiosk Update — ADA Legal Consequences See our Legal News for the latest developments in law. Original story — Article from TPGi (aka Vispero) on historical legal implications of non-compliance with accessibility. Predominantly it is a lack of accessibility for the blind which triggers the legal action and the plaintiffs checklist seems to be April 2021 Update… Read More »
From Kiosk Association kma.global site March 2021 Update for Europe ADA New draft changes went in 3/19/2021 – release is imminent of 1.1.2 updated. We thought it a good time to bring this back into focus for the self-service community. What is Europe ADA EN 301 549 “Accessibility requirements suitable for public procurement of ICT products and services… Read More »
With the passing of the 41st president, it’s worth remembering what may be his signature achievement. Richard Slawsky is an Educator and freelance writer, specializing in the digital signage and kiosk industries.Louisville, Kentucky Area The death of former president George H.W. Bush Nov. 30 at age 94 prompted a host of reminiscing in the media. Bush’s passing, many wrote, was… Read More »
In Kiosk ADA News – U.S. Access Board Meeting Kiosk Industry Group Association Quarterly News – Washington, D.C., Meeting with Access Board and Summit Research Report on Self-Checkout PRESS RELEASE UPDATED: JAN 4, 2018 04:00 MST EASTLAKE, Colo., January 4, 2018 (Newswire.com) – In Kiosk Industry Association news is the successful meeting with the U.S. Access Board on how best for… Read More »