Tag Archives: research

Hospitality Kiosks – What the Kiosk Can Do for Hotels and Restaurants

What The $1B Kiosk Industry Can Do For Hotels And Restaurants News followup from Pymnts.com What The $1B Kiosk Industry Can Do For Hotels And Restaurants  Excerpt: Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience too. “Our take on it is that we’re all… Read More »

How Self-Service Solutions Drive QSR Through Improved Customer Experience

QSR Customer Experience – Customer Study Survey Excellent study from KIOSK Information Systems and Hathway on self-order kiosk CX and business impact 75% of under 30s have used self-order kiosks 60% of under 45s prefer kiosks over cashier ordering 75% that order online also order in-store And drum roll… – Customer that create their own order 30% more… Read More »

2017 – What’s in-Store for Retail – Frank Mayer thought session

2017 Recap – What’s in-Store for Retail At this time last year, we sat down with our colleagues to discuss what 2017 had on the horizon for retail and how that would translate to in-store merchandising programs and displays.  Their thoughts were captured for our blog post ‘What’s In-Store for 2017.’  Were their predictions spot on?  Let’s review…… Read More »