We are happy to launch our new TIGER market report. For the rest of June and July the launch specials are: Enterprise Edition All docs including markdown (useful for AI) Global site license 1 hour Analyst time 1 year TIG silver sponsorship Total Value $8,299 Launch Price is $3999 for next 30 days or so Tiger 2026: The… Read More »
Connect Media has acquired Networld Media Group. The deal became effective January 30, 2026, with terms undisclosed. Insight — This isn’t about better journalism. It’s about building a larger transactional surface between vendors and buyers—and using ‘media’ as the excuse. That doesn’t make Connect evil. It makes them honest capitalists in a B2B media market that no longer rewards… Read More »
Independent Analysis for Leaders Deploying Self-Service at Scale Purpose of This Page Kiosk Industry publishes a high volume of research, analysis, and best-practice guidance.Only a small subset is written specifically for C-suite, board, and senior operational leadership. Here is our catalog. This page collects those materials. These Executive Briefs are: Vendor-neutral Risk-focused Designed for fast executive consumption Built… Read More »
A look at kiosks, digital signage, lockers and other self-service trends Kiosks, Digital Signage & Unattended Retail Metrics by the Kiosk Association — (TIG and the kiosk association compiles this data for the benefit of is members and supporters. The KMA does not sell the report but provides it on an inform and educate basis.) Self-service technology has… Read More »
Commercial Grade vs. Consumer Grade: What Actually Matters? The Industry Group is running a series of webinars with the intent of providing full information and education when it comes to hardware and software used in unattended. The biggest impediment to a project success is lack of funding, aka “going cheap”. When was the last time you bought a… Read More »
Takeaway on global kiosk market — A more conservative, “real” estimate from direct industry participants—especially in the U.S.—often puts the true kiosk sector (excluding ATM, vending, and all tangential categories) at closer to $8–15 billion globally for core interactive and self-service kiosks. Below is how we define the core kiosk sector and why third-party numbers often overstate its… Read More »
Kiosk Research Report KMA We begin a series of releasing our kiosk research market report that we served as chief analyst. Below is the Introduction, Chapter One and Chapter Two. The remaining five chapters will be released each month Kiosk Research Chapter One and Chapter Two Chapter 1: Introduction 1 Study Goals and Objectives 2 Scope of Report… Read More »
Drive-Thru Restaurant Technology Whitepaper Learn the latest drive-thru trends taking place across the restaurant technology industry that are meeting customers’ needs while increasing operators’ revenues. Excerpt Once considered an adjunct to an established restaurant, the drive-thru has evolved into an essential business component helping eateries achieve profitability and exceed customer expectations. Drive-thru’s are illustrative of a case where… Read More »
State of Restaurant Industry A pretty sensible look at restaurants by Bank of America analysts in November 2021. Here BoFa link Many restaurant operators adjusted operations, added technology and trimmed expenses. The past 18 months have ushered in new options for restaurant dining, or accelerated industry trends: curbside pickup, delivery, contactless payment (card, phone or digital), alcoholic beverages… Read More »
Need Some Numbers? There are many reports with many numbers and most of them are from research data firms (India) trying to make a buck. We have seen good reports, bad reports, and even done our own reports. Frost and Sullivan did their due diligence way back when but that generation of genuine data providers has passed unfortunately.… Read More »
Kiosk Market Report December Update: 66% of consumers prefer self-service over interacting with an employee because it is faster and less stressful. [Palmer Retail] Payment Options: 29% of consumers prefer contactless payments such as mobile wallets, contactless payment kiosks, and QR code payments. Market Reports (Pick your poison) The global interactive kiosk market size was valued at $14.76… Read More »
Introduction Self-Service Kiosk Research Report 2021 The Kiosk Association has been working with a major research firm on putting together a comprehensive and vetted self-service kiosk market research report and the release of the report is due in February. We are in final review with the data firm providing our input. Over 50 companies participated. There have been… Read More »
Global Interactive Kiosk Market Growth New report just released by Frost and Sullivan who has issued multiple reports over the years, now with updated 2018 Edition. The KMA has reviewed the report and recommends it. It is the most accurate report that we have seen in the last 6 years. So many of the data warehouse reports are… Read More »