usage self-service Tag

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Self-service has become ubiquitous in our modern world, from grocery store checkouts and gas station pumps to online banking and movie ticket kiosks. While its proponents tout its convenience and efficiency, detractors raise concerns about job displacement and a decline in human interaction.

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Kiosk Usage – Attracting Attention: 8 Ways to Increase

Originally published on LinkedIn by Craig A. Keefner A self-service kiosk isn’t a “set it and forget it” proposition. Getting customers to use that kiosk takes a bit of effort. When a company incorporates a self-service kiosk into its operations, one of the key challenges it faces is how to encourage people to use that kiosk. In a restaurant, the… Read More »