What kind of market data and research is included in the 2026 Buyer's Guide?

The 2026 Buyer's Guide offers a Complete Market Report, Datapacks (like NRA 2026 and InfoComm 2026), and an Industry Database. It also includes Intelligence Insights such as the Self-Service Infrastructure Intelligence Brief and Voice AI in Self-Service reports.

Where can I find a list of self-service technology and kiosk companies?

The Industry Group maintains a free online self-service company database at selfservice.io. As of June 2026, this database includes over 972 validated self-service companies, encompassing digital signage providers.

Does the Buyer's Guide offer insights into the financial aspects of self-service technology investments?

Yes, the guide includes several reports addressing financial considerations. These include the "Cash Acceptance Versus Cashless Transaction" series, "The Real Cost of Accepting Cash," and the "TIG Retrofit vs Replace Decision Kit 2026" to help with investment decisions.

Are there specific reports on emerging technologies like Voice AI in self-service?

Yes, the 2026 Buyer's Guide includes a dedicated report titled "Voice AI in Self-Service 2026: Drive-Thru, Kiosks & Real Costs." This report provides insights into the application and costs of voice AI in self-service environments.

2026 Buyer's Guide Self-Service Technology Insights

Last Updated on June 30, 2026 by Craig Allen Keefner

The Industry Group is an independent hub for the self-service kiosk industry, led by Craig Allen Keefner. linkedin.com/in/kiosk

You can purchase online here.

Datapacks
- InfoComm is the latest datapack
- NRA 2026
- Industry Database (900+ xls)
Intelligence and Research
- We do have free online self-service company database at selfservice.io — last update June 2026
- Self-Service Infrastructure June 2026
- Voice AI in selfservice June 2026
- Cash Acceptance Part I
- Cash Acceptance — Part II
- Cash Acceptance vs Cashless – with calculator — Parts 3A and 3B
- Retrofit and Replace Decision Kit 2026
- Healthcare RHTP
TIGER
- Executive Market Report Basic — $495 — link
- Analyst Bundle includes datapack and multiformat — $995 — Link
- Enterprise Edition — $4995 — link
- Specials and Discounts — thru end of July discounts are available, up to 52%.
- TIG Participants — we have special internal codes for those discounts
- Buying Enterprise comes with participating level so additional savings on existing and ongoing research.
Participation (and discounts)
- Web Work — profile
- Gold supporter
- Silver Supporter
- Bronze Supporter
- Associate – ToeDipper
- Trade Show Supporter (one show)
We do maintain an offer a free online database at selfservice.io —
As of June 23 there are 972 validated self-service companies (we do include digital signage too).
Examples
- Industry Database keefner3.gumroad.com/l/gezvum
- Voice AI in Self-Service keefner3.gumroad.com/l/zdzpuj

Complete Market Report

- Enterprise Edition
  - All docs including markdown (useful for AI)
  - Global site license
  - 1 hour Analyst time
  - 1 year TIG silver sponsorship
  - Total Value $8,299
  - Launch Price is $3999 for next 30 days or so
- Basic Report $495
- The Analyst Bundle

TIGER Enterprise Edition

Datapacks

NRA 2026 Data

Frequently Asked Questions

1 What kind of market data and research is included in the 2026 Buyer's Guide?: The 2026 Buyer's Guide offers a Complete Market Report, Datapacks (like NRA 2026 and InfoComm 2026), and an Industry Database. It also includes Intelligence Insights such as the Self-Service Infrastructure Intelligence Brief and Voice AI in Self-Service reports.
2 Where can I find a list of self-service technology and kiosk companies?: The Industry Group maintains a free online self-service company database at selfservice.io. As of June 2026, this database includes over 972 validated self-service companies, encompassing digital signage providers.
3 Does the Buyer's Guide offer insights into the financial aspects of self-service technology investments?: Yes, the guide includes several reports addressing financial considerations. These include the "Cash Acceptance Versus Cashless Transaction" series, "The Real Cost of Accepting Cash," and the "TIG Retrofit vs Replace Decision Kit 2026" to help with investment decisions.
4 Are there specific reports on emerging technologies like Voice AI in self-service?: Yes, the 2026 Buyer's Guide includes a dedicated report titled "Voice AI in Self-Service 2026: Drive-Thru, Kiosks & Real Costs." This report provides insights into the application and costs of voice AI in self-service environments.