Where can I find market data and reports on self-service technology and kiosks?

The 2026 Buyer's Guide offers various market reports, datapacks, and intelligence briefs, including the Complete Market Report and Industry Database. These resources provide insights into self-service infrastructure, voice AI, and cash acceptance trends. You can purchase these online through the provided links.

How can I identify major kiosk manufacturers and self-service technology companies?

The Industry Group maintains a free online self-service company database at selfservice.io, which was updated in June 2026. This database lists over 972 validated self-service companies, including those in digital signage, to help you identify potential partners.

Are there resources to help with strategic decisions like retrofitting vs. replacing kiosks or cost analysis?

Yes, the 2026 Buyer's Guide includes resources like the "TIG Retrofit vs Replace Decision Kit 2026." Additionally, reports on "Cash Acceptance Versus Cashless Transaction" provide insights into the real costs associated with different payment methods, assisting in strategic planning for your self-service technology investments.

Does the Buyer's Guide or The Industry Group address compliance and accessibility standards for self-service technology?

The Industry Group focuses on compliance and accessibility, mentioning resources like the "2026 Strategic Compliance Checklist" and the "EAA Checklist 2026." The organization covers topics such as ADA, Section 508, EAA, HIPAA, PCI, UL, and CUSS, which are crucial for global regulatory compliance.

2026 Kiosk Industry Buyer's Guide: Self-Service Market Insights

Last Updated on June 30, 2026 by Craig Allen Keefner

The Industry Group is an independent hub for the self-service kiosk industry, led by Craig Allen Keefner. linkedin.com/in/kiosk

Where can you purchase Kiosk Industry research and datapacks online?

Datapacks
- InfoComm is the latest datapack
- NRA 2026
- Industry Database (900+ xls)
Intelligence and Research
- We do have free online self-service company database at selfservice.io — last update June 2026
- Self-Service Infrastructure June 2026
- Voice AI in selfservice June 2026
- Cash Acceptance Part I
- Cash Acceptance — Part II
- Cash Acceptance vs Cashless – with calculator — Parts 3A and 3B
- Retrofit and Replace Decision Kit 2026
- Healthcare RHTP
TIGER
- Executive Market Report Basic — $495 — link
- Analyst Bundle includes datapack and multiformat — $995 — Link
- Enterprise Edition — $4995 — link
- Specials and Discounts — thru end of July discounts are available, up to 52%.
- TIG Participants — we have special internal codes for those discounts
- Buying Enterprise comes with participating level so additional savings on existing and ongoing research.
Participation (and discounts)
- Web Work — profile
- Gold supporter
- Silver Supporter
- Bronze Supporter
- Associate – ToeDipper
- Trade Show Supporter (one show)
We do maintain an offer a free online database at selfservice.io —
As of June 23 there are 972 validated self-service companies (we do include digital signage too).
Examples
- Industry Database keefner3.gumroad.com/l/gezvum
- Voice AI in Self-Service keefner3.gumroad.com/l/zdzpuj

Complete Market Report

- Enterprise Edition
  - All docs including markdown (useful for AI)
  - Global site license
  - 1 hour Analyst time
  - 1 year TIG silver sponsorship
  - Total Value $8,299
  - Launch Price is $3999 for next 30 days or so
- Basic Report $495
- The Analyst Bundle

TIGER Enterprise Edition

Datapacks

NRA 2026 Data

Where can you purchase Kiosk Industry research and datapacks online?

1 Where can I find market data and reports on self-service technology and kiosks?: The 2026 Buyer's Guide offers various market reports, datapacks, and intelligence briefs, including the Complete Market Report and Industry Database. These resources provide insights into self-service infrastructure, voice AI, and cash acceptance trends. You can purchase these online through the provided links.
2 How can I identify major kiosk manufacturers and self-service technology companies?: The Industry Group maintains a free online self-service company database at selfservice.io, which was updated in June 2026. This database lists over 972 validated self-service companies, including those in digital signage, to help you identify potential partners.
3 Are there resources to help with strategic decisions like retrofitting vs. replacing kiosks or cost analysis?: Yes, the 2026 Buyer's Guide includes resources like the "TIG Retrofit vs Replace Decision Kit 2026." Additionally, reports on "Cash Acceptance Versus Cashless Transaction" provide insights into the real costs associated with different payment methods, assisting in strategic planning for your self-service technology investments.
4 Does the Buyer's Guide or The Industry Group address compliance and accessibility standards for self-service technology?: The Industry Group focuses on compliance and accessibility, mentioning resources like the "2026 Strategic Compliance Checklist" and the "EAA Checklist 2026." The organization covers topics such as ADA, Section 508, EAA, HIPAA, PCI, UL, and CUSS, which are crucial for global regulatory compliance.