Bellevue, WA – Esper, a global leader in the Android DevOps space, has announced a partnership with Point Mobile Co., Ltd., one of the world’s fastest-growing manufacturers of rugged, handheld mobile computers. Industrial fleet managers have off-the-shelf access to the industry’s most powerful tools for Android device deployment and management on Point Mobile devices. Esper and Point Mobile want to help firms in energy, materials, and the supply chain rapidly deploy and secure Android devices. “Point Mobile is among the most quality-focused mobile device makers in the world. They’re a globally-leading source for rugged Android devices and purpose-built mobile hardware,” says Esper’s COO and Co-Founder Shiv Sundar. “We’re proud to announce that Esper’s cloud tools are offered as part of Point Mobile’s leading options for post-sales support.” “Together, we can help our customers in the supply chain, energy, and materials streamline operations and gain a competitive edge with connected Android,” says Sundar. Esper’s Android DevOps tools can reduce fleet OpEx by 60% versus traditional mobile device management (MDM) solutions by offering remote features to provision, update, and debug devices.
“Point Mobile partners with innovators like Esper to drive our mission of transforming industry mobility,” says SK Kang, CEO of Point Mobile. “Remote Android management features significantly lower fleet operating expenses, which allows our customers to focus on transforming industrial workflows.”
Esper and Point Mobile’s partnership was formed, in part, because both firms share a mission to provide stable, simple, and cost-effective Android mobility solutions. Point Mobile customers can gain a mobile advantage with built-in cloud tools for ultra-reliable, rugged Android devices.
Founded in 2017 in Bellevue, Washington, Esper is the industry’s first complete toolchain for connected Android devices like kiosks, point-of-sale, digital signage, and purpose-built hardware. Esper’s cloud console and open APIs provide the infrastructure for secure connection and real-time data exchange between Android devices and cloud. You can learn more at esper.io or on the company’s LinkedIn page.
KioWare OS is a marriage of kiosk system software and Android single board computer (SBC) hardware where KioWare is tightly integrated into the firmware of the SBC device.
KioWare OS locks the device so that only KioWare is running. If the kiosk requires other applications to be running, then KioWare can be configured to load those applications much like plugins. KioWare is completely in control of the SBC device.
Enjoy all the great features of KioWare on an Android SBC including remote monitoring, management and automatic updating of KioWare OS via OTA technology.
Why KioWare OS is a Better Kiosk OS Solution
KioWare OS is much less expensive than Windows solution and is compact, providing custom kiosk flexibility. Tablets are not a viable custom kiosk solution because
they are typically very expensive
the lack of physical I/O
lack of screen flexibility
not designed for 24/7
Typically loaded with bloatware.
An SBC solution like KioWare OS eliminates all of these issues.
The reality is Android is mostly limited to informational kiosks using a Samsung tablet or all-in-one kiosks such as ELO. As we know, the fundamental difference between Android and Windows is Android being open-source means that every manufacturer has developed its own low-level system APIs that kiosk system software requires.
Samsung with their Knox interface is the best, but they only sell tablets. So, they are primarily limited to information kiosks as tablets have limited I/O. In addition, they are less than ideal because you are limited to screen size, any component failure means an entire tablet replacement, generally, a consumer-grade device and not happy running 24×7, installed bloatware, etc.
New options at the kernel level for Android are coming. The Tinker Board has plenty of I/O including GPIO and a modified kernel makes programming I/O easy. Modified kernels can also support the Wattbox IP power conditioner for kiosks needing that functionality. And there is finally a decent unattended EMV Android solution using the GoChip. The Tinker Board is a tiny PCB, so lots of flexibility for custom kiosk design. And it is inexpensive compared to a Windows box. There is now a lot of flexibility for an Android kiosk.
The New Tinker Hardware
Like the Raspberry Pi 3, the Tinker Board is basically an entire PC — motherboard, CPU, GPU, system memory and more — all in one package. Based around a Rockchip RK3388 SoC quad-core 1.8GHz ARM Cortex-A17 CPU, Asus is claiming the board will have twice the performance of the Pi 3, which is now nearly a year old.
Other specs include:
2GB dual-channel LPDDR3 memory
Gigabit LAN and Bluetooth 4.0 + EDR connectivity
802.11 b/g/n Wi-Fi
Four USB 2.0 ports
40-pin internal header with 28 GPIO pins
Contact points for PWM and S/PDIF signals
3.5mm audio jack connection
CSI port for camera connection
DSI port supporting HD resolution
HDMI 2.0 port with 4K-resolution support
MicroSD port supporting UHS-I card speed
Supports Debian OS with Kodi
5V/2A Micro-USB power supply (not included)
Craig is the senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry.
Asus Tinker Android Kiosk DIY mini PC KioWare OS & ASUS Team Up was last modified: March 14th, 2020 by News Editor
New android kiosk software release available for KioWare for Android (version 3.17). Highlights are SIP support for VoIP calling, new attract screen transition options, Magtek device support (available in Basic and Full), and more.
FOR IMMEDIATE RELEASE
NEW to KioWare for Android
Version 3.17 of KioWare® for Android is now available. KioWare for Android now adds SIP Voice over IP capabilities for supported tablets. Also added: new hardware keyboard filtering, a built-in application drawer, updated attract looper settings, and more. KioWare Basic for Android & KioWare Full for Android now have MagTek magnetic card reader support. Additional features also now available.
September 2017, York, PA – Analytical Design Solutions Inc. (ADSI) has released a new version of KioWare for Android kiosk software supporting SIP VoIP and Magtek magnetic card readers.
KioWare kiosk software products lock down your device into kiosk mode, turning your tablet into a secure kiosk or purposed device for self-service, digital signage, or mobile device management deployments.
SIP Voice over IP
Version 3.17 of Kioware Lite for Android now includes capabilities for SIP (Session Initiation Protocol) Voice over IP (VoIP) on supported devices. A SIP connection allows for making or receiving phone calls over the Internet. In addition to phone calling, KioWare for Android also supports KioCall Video Conferencing for video conferencing calls.
Magtek Magnetic Card Reader
KioWare Basic for Android and KioWare Full for Android now support MagTek magnetic card readers including the eDynamo and tDynamo for non-credit card magstripe deployments.
Additional New Features and Improvements
Built in applications drawer The built-in applications drawer can be used instead of the default home screen to allow kiosk users to access applications easily.
Attract looper settings New attract looper settings have been added to control the transition animation to allow for more options in going from slide to slide. Settings can also change the attract looper folder location.
Results dialog added when provisioning A results dialog has been added to show when provisioning for informed provisioning monitoring
Various bug fixes and application improvements. View all updates to KioWare for Android version 3.17 here.
Licensing KioWare for Android
A license is needed for each deployed kiosk running KioWare for Android. Quantity pricing is available. Annual support and maintenance is recommended, and current support is required in order to upgrade. View a full description of features for this and other versions of the KioWare product line.
KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2003 and Android software since 2012.
KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data. KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management. From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK. Choose the best KioWare product for your self-service project and download a fully functioning free trial at KioWare.com.
NEW to KioWare for Android – Support Added for Storm Assistive Technology Products
“Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.” ~ Laura Miller of KioWare.
KioWare has released a new version of KioWare for Android kiosk software supporting Storm Assistive Technology Products such as the Nav-Pad, Nav-Bar and AudioNav. KioWare kiosk software products lock down your device into kiosk mode, turning your tablet into a secure kiosk or purposed device for self-service, digital signage, or mobile device management deployments.
Kiosk Accessibility Made Easy
Version 3.16 of KioWare Basic & KioWare Full for Android now includes support for Storm’s ATP devices. These ADA compliant devices allow users with impaired vision, reading difficulties or impaired fine motor skills to navigate through menus or directories that would typically be presented on a visual display or touch screen. They are designed to provide a tactile/audio interface for any accessible self-service application. Devices supported include the Nav-Pad, Nav-Bar and AudioNav. KioWare for Android offers out of the box compatibility for those that want to make their Android self-service or purposed device experience accessible. Prior to this integration, devices running the Android OS were quite limited in their ability to provide an accessible self-service solution.
Additional New Features and Improvements
KioWare for Android 3.16 has also added features to improve the ability to provision Android devices. Android devices may now be provisioned via a USB storage device. Provisioning support has also been added for running shell scripts.
Secure File Browser
A secure file browser has been added to allow users to open a file browser and select a file to upload. With new security features, users can be restricted to browse only allowed files and folders on the file system. New functionality includes the ability for users to take new photos and videos or browse this file system for existing files.
Multiple Exit Passcodes & Actions
Different exit passcodes can now be used to call different exit actions. This allows for actions to be taken based on the exit passcode entered. Deployers can vary permissions based on user need.
Reboot Schedule Management
Reboot schedules can now be used on devices that are rooted.
View all updates to KioWare for Android version 3.16 here.
A license is needed for each deployed kiosk running KioWare for Android. Quantity pricing is available. Annual support and maintenance are recommended, and current support is required in order to upgrade. View a full description of features for this and other versions of the KioWare product line. These products are available as a free trial download. Existing clients have the ability to upgrade. KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001 and Android software since 2012.
Android Kiosk Software Supports ADA Assistive Technology was last modified: July 31st, 2018 by News Editor
Google’s Chrome OS is already a fine operating system for business installations like kiosks and workstations, and Google’s big reveal of Android support for Kiosk Apps, along with a number of improvements to device management and administration, are poised to make it even better once Chrome Version 57 hits. The
The Creative Animal Foundation is embarking on a 50 city tour to promote the protection of nature in a 200 sq ft. custom built tiny house, donated by 84 Lumber. Environmental experts Stephanie Arne (host of Mutual of Omaha’s “Wild Kingdom) and Tim Davison are visiting schools, universities, businesses, and festivals to educate the public. Their biggest obstacle was trying to figure out how to collect survey data from visitors. A recommendation from National Geographic led them to lilitab.
lilitab worked with the couple in finding the best tablet kiosk solution, which turned out being the lilitab Wall Pro. Once the kiosks were in their place on the side of the house, Arne and Davison conducted pilot tests with more than a 100 people to tweak the software and make sure the survey process was smooth and easy. The kiosks are using survey software from San Francisco-based software company QuestionPro. Learn more at CreativeAnimal.org.
Once you’ve defined the goals for your kiosk project, the second step is determining your budget. A kiosk deployment project is just like all major projects—there’s lots of areas to consider and even then, expenses can show up when least expected. Let’s talk about how you can avoid any budget surprises. Excerpts below. Read the full whitepaper.
The type of hardware you’ll need largely depends on your goals. Having a clearly defined vision of what you want to accomplish with your kiosk deployment will help to ensure you make the right hardware choices.
A great way to cover up front hardware costs is a leasing option with a negotiable monthly fee. The upside is that you can preserve your cash and credit line while your deployment gets up and running. In addition, lease payments may be deductible as an operating expense on tax returns as opposed to the depreciation and interest deductions that occur with financed equipment.
Of course, a successful deployment needs a custom, interactive app for quality customer service. Hiring a competent app developer with direct experience in your field is highly recommended. Once you have an app candidate, conduct at least one field test with extensive testing to ensure everything works as planned. One glitch could bring down an entire deployment!
Deployment and infrastructure need to be carefully considered at the pilot phase. Do you need to conduct on-site surveys at each location to ensure power outlet are accessible along with good wi-fi access? If you’re deploying more than one tablet, you should consider your network infrastructure requirements.
MAINTENANCE AND SERVICE COSTS
Let’s fast-forward past your successful deployment and talk about maintaining your tablet kiosks. To ensure continuous operation, you’ll need a way to monitor the kiosks plus be notified of any problems. There are several remote monitoring solutions on the market, some allow for remote troubleshooting, so if you’re is lucky, many problems can be fixed from your office.
PROVISIO is a market-leading software development company providing turnkey secure kiosk, digital signage and remote management software solutions. PROVISIO products are sold in more than 50 countries through offices in the U.S. and Europe. Fortune 500 companies, including Verizon Wireless, Hilton Hotels, BMW, T-Mobile and Citibank, have chosen the company’s easy-to-use and scalable software solutions for deployments of 1,000+ machines. PROVISIO has the largest installed base of kiosk software products worldwide.
Kiosk Content Management System released Windows & Android – Sitekiosk was last modified: July 12th, 2020 by News Editor
SENIOR PRODUCT MANAGER CHROME DEVICES FOR BUSINESS
Over time, we’ve continued to create new and better ways to use Chrome devices. What started out as a secure, quick and shareable consumer laptop built on the Chrome browser has expanded to digital signage, now used in thousands of Toyota showrooms, small computing sticks called Chromebits, and kiosk devices that securely provide single use apps for both business employees and customers.
We’re continuing to invest in Chrome through recently launched hardware, more Chrome device management controls and the introduction of Android Kiosk apps on devices that support them. Many kiosk devices already rely on Android applications, so the addition of Android kiosk apps on Chrome is a natural expansion. It also broadens the possibilities for digital signs and kiosks on Chrome devices, providing the option of either a web or Android app approach.
Chrome version 57, coming soon, adds this support for Android kiosk apps as well as for kiosk application management. An app in Google Play can be pushed to a Chrome device and then be locked down so that the application is front and center.
That means an IT admin has the flexibility to install either Chrome Kiosk apps or Android Kiosk apps on managed devices through the Chrome Management console, which decreases deployment time and effort. Additionally, with Public Session Kiosks, an IT admin has the ability to install many more Chrome packaged apps and extensions in addition to hosted apps.
We’re also making it easier to manage Chrome devices with two additional developments.
First, we’re making it simple for you to sign up for a Chrome kiosk, doing away with complex domain registration and verification steps. Your name, email address and phone number is all you need to sign up and manage your devices. With this feature, we also provide two trial licenses so that you can get started immediately. Click here to learn more.
Second, we’re launching new Chrome Device Management (CDM) APIs for Kiosks. These APIs offer programmatic access to various Kiosk policies. IT admins can schedule a device reboot through the new APIs, for example, and integrate that functionality directly in a third party console. Additionally, we added a new stability API that allows Kiosk app developers to improve the reliability of the application and the system.
Chromebase Mini is a full computing device with 10.1-inch touchscreen, which is ideal for customer-facing applications, even those that are Android-based. Australia-based Nightlife Music, for example, installs its crowdDJ Android app on these kiosk devices at dance clubs, gyms, hotels and other venues, letting customers control the beat. When paired with a display, the AOPEN Chromebox Mini also creates a compelling digital sign with Chrome and Android kiosk apps.
To learn more about the many new Chrome 57 features and see the AOPEN devices that can help build your business, come visit our booth at Next 2017this week or visit this page for additional information.
Chrome expands business opportunities with Android Kiosk apps was last modified: March 11th, 2017 by News Editor
The world’s largest payments event closed its doors last week. During the 4 days, Ingenico Group showcased its most innovative payment solutions, empowering in-store, online and mobile commerce, and revealed the winner of Money20/20 hackathon. Here are the best moments of the event!
Android Kiosk Software Adds Knox Support and advanced MDM functions
KioWare has released a new version of KioWare for Android (Version 3.9) which moves KioWare significantly into the realm of MDM and adds new interactive digital signage features. The full press release is found here:
Adds some features specific to Samsung devices (via the KNOX Standard SDK).
These features include more extensive physical lockdown (volume button, power button, usb/sd card restrictions etc)
Includes robust device management tools (remote reboot and application installation/content updating).
An additional feature for all Android devices (not just Samsung) – and this one is big for MDM purposes – is the ability to remotely reset and wipe a device.
From Laura Miller of Kioware, “the ability to remotely reset a device is a key feature for mobile device management. Combine remote wipe with some of the latest Samsung specific device features and the message is clear, ‘KioWare for Android is a strong option for mobile device management.’”
KioWare also added some interactive digital signage features that will allow users to click an individual attract screen page and either stay on that page OR navigate to a specific URL. This will allow attract screens to navigate directly to multiple advertiser websites, if configured to do so.
Version 3.7 of KioWare for Android is now available. The latest release of KioWare for Android continues to support EMV certified mobile payments via Credit Call’s newest release of the mPOS CardEaseMobile framework (1.11). KioWare for Android now also supports devices providing detection of user presence.
Analytical Design Solutions Inc. (ADSI) has released a new version of their KioWare for Android software products.
All KioWare products can be used to secure mobile devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems. KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications.
Version 3.7 of KioWare for Android (Lite, Basic, & Full with Server) has added a new simple attract screen looper to allow customers to easily add attract screens via the configuration tool. The attract screen is also now available in Single App Mode. The configuration tool now also enables user to set the battery indicator display to on or off.
The latest version of KioWare Basic for Android and KioWare Full for Android has also updated support for EMV certified via Credit Call’s mPOS CardEaseMobile framework to version 1.11. Using Miura PINPads and KioWare for Android, a complete end-to-end, EMV compliant and P2PE enabled payment solution is available. For a full device list, visit our website.
Users of KioWare for Android should update their version of KioWare to version 3.7. Current support is required in order to update.
KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001. You can easily download the fully functioning free trial directly from Google Play.
Kiosk Software – New KioWare for Android Update 3.7 was last modified: April 4th, 2016 by News Editor
Updated tutorial and resources: Kiosk Remote monitoring software comes in many configurations. Alerts, remote access, PC diags, activity, reports customized or not. Very strong systems. Here are some considerations:
Small business owners recognize the value of self-service because it allows them to serve more customers with minimal staffing overhead. This article gives you the components to piece together a very economical do-it-yourself kiosk for your small business or startup for under $1000
Firstly, I want to clarify that when I say “cheap” I’m not referring to using shoddy hardware or a free hosting service that could be unreliable. Your kiosk is going to be a reflection of your business, so the last thing you want to do is leave a bad impression with your customers because your kiosk is constantly out of commission.
By cheap I mean affordable, because in order to do this on a tight budget you’re going to be selecting proven reliable hardware that’s not the latest and greatest on the market.
Let’s start by examining the components which make up your typical kiosk solution.
The kiosk hardware
The kiosk application
The kiosk lockdown software
Most kiosks are either a freestanding design or else deigned to sit on a tabletop or be mounted to a wall.
We’re going to use a tablet with a secure enclosure designed for a tabletop in this example because it’s a very economical and practical option.
This list is also a good starting point for selecting your tablet. There’s no point in selecting a tablet which no one builds a secure enclosure for.
We’re going to go ahead and use the Microsoft Surface Pro 2 tablet because it’s a proven device running Windows 8.1. At the time of this writing the Surface Pro 3 has been out for a while so you can get the Surface Pro 2 for a good price.
The list price is $899, but a quick search on Amazon shows that I can get a new one for $529.99.
Next we need a tablet enclosure designed for a tabletop and secure enough for a self-service environment. We’re going to use the Full Metal Jacket + Figure 8 Base from ArmorActive which costs $289.
Full Metal Jacket + Figure 8 Base – Surface Pro 2 Kiosk by ArmorActive
Kiosk Hardware Total Cost: $818.99
The kiosk application is the software or website that makes up the user interface and potentially controls payment devices and other kiosk hardware.
Your kiosk application can either be a native application or a website, but for the sake of doing this on the cheap we’re going to create our kiosk application as a website.
One of the easiest ways to create your kiosk application is to use WordPress. Their CMS makes it really easy to create all of your own content without ever having to touch a line of code.
You’ll also need a hosting solution. WordPress recommends a hosting company called Bluehost whose WordPress hosting starts at only $1.95 per month.
Just signup for a WordPress hosting account and you’re ready to start designing your kiosk’s content in this easy-to-use CMS.
Kiosk Application Total Cost: $23.40 (1 year of WordPress hosting)
Kiosk Lockdown Software
The purpose of kiosk lockdown software is to ensure that your kiosk application (in this case a WordPress website) is always running and that malicious users can’t tamper with the OS.
This kiosk software is essentially a security product which ensures that your content is always on the screen and your customer’s data is secure.
Without kiosk lockdown software the kiosk can be hacked and your customer’s sensitive information could be compromised.
As you can see, putting together a self-service tablet kiosk solution can be very economically provided you select the right components and are willing to create the kiosk application yourself.
If you get stuck, it’s not hard to find WordPress developers online for a reasonable rate.
Your new tablet kiosk will allow you to serve more customers and even save on labor costs through the use of self-service.
For your “cheap kiosk” remember for this example the cost is referenced to direct up-front costs, not subsequent costs. A service call is 2 hours of somebody’s time, usually at $60/hour. Computers which are End of Life are naturally cheaper, just like consumer models. The reason is odds are a year from now it won’t be available as a replacement. And instead of a Surface 3 for $500 you could use a $250 ASUS Transformer. Which one will need replacing first?
DIY Android Kiosk
For an Android kiosk there are multiple Android lockdowns. KioWare and Sitekiosk should be considered at the top. Both of these come with robust kiosk remote monitoring options.
Then there is also Chrome Kiosks another option. It has the Chrome management console.
Whatever people touch, people will eventually break. Figure on that and you should consider your keyboard (if used) and your touchscreen. Poorly mounted tablets which are banged around by people poking at them end up costing money.
And remember DIY kiosks generally always appear to customers as DIY. Maybe that is a profitable strategy for some (dollar store e.g.).
One way MDM is moving into that industry is via the tablet. “When tablets arrived, it was a natural addition to, or replacement of, the smartphone. Quickly, it became clear that tablets could also be used by a much broader segment of staff on tasks within the workplace,” said James Kruper, president of KioWare. “For example, sales staff in a retail store can wander around the store with a tablet helping customers.”
This pushed tablets into a category Kruper calls a “purposed device,” since it is a device that is utilized for a specific purpose, within certain security parameters. Hence, it would make sense that MDM would begin to push into the self-service market, but also kiosk software could also move into the smartphone MDM market, according to Kruper. Purposed devices lay in between self-service and mobile device management.
There are still a few primary differences between the two markets. First of all, most self-service kiosks are made for use by the general public whereas a purposed device is usually meant to be utilized by an employee or owner during hours of operation. Second, many kiosks utilize peripherals in a manner that MDM devices have not adopted yet. Some examples of this include magstripe readers, printers, RFID scanners, cash dispensers and so on. In order to perform this task, the kiosk needs an interface to communicate with the devices.
“MDM vendors will need to add self-service capability to their MDM architecture, and the risk is that it will become a clunky add-on that performs poorly,” Kruper said. “MDM can be a viable option in the purposed device market, but in the true kiosk/self-service market, they are the new kids on the block and need to prove they can provide 24×7 security as well as device integration and monitoring.”
The key question that emerges from this discussion is whether MDM will ever be able to displace kiosk software. For purposed devices, it could go either way, according to Kruper. If keeping the device locked down is more important, then kiosk software might be more beneficial. On the other hand, if you need to be able to change the settings and update the device often, then MDM might offer more freedom.
“In the kiosk/self-Service market, if it is a public facing kiosk expected to run unattended and for long periods of time, then it is hard to beat kiosk/self-service solutions designed and tested specifically with that intent,” Kruper said. “In the spectrum that is corporate device management, consider that BYOD is on one side of the spectrum where there is a high level of freedom but little/no control, MDM is in the middle,
and kiosk software would be to the right where there is a high level of restricted behavior allowing for stronger security and tight control of the device.”
Mobile device BYOD management vs kiosk software KioWare was last modified: January 13th, 2016 by Kiosk Industry