Digital Wayfinding – Cool Project

By | May 30, 2022
The airport terminal buzzes with travelers heading to gates, baggage claim, Admirals Club, and ground transportation. A digital wayfinding kiosk stands at the corridors center as people navigate the bustling scene pulling their luggage along.

Last Updated on May 30, 2022 by Craig Allen Keefner

Cool project.
2016 JFK Digital Wayfinding project by OpenEye Global and Ikoniq.

Background

Ikoniq has a relationship with Westfield and has done a few projects together starting with something called the Wall Shop in Newark Airport.  It is a retail store to help local businesses get access to the airport facility.  Giving back to the community, per se.   It was an interesting project because it is 20’ long, but had to be delivered through the small elevator in the concourse.  Lots of interesting lighting and glass, when it’s open nothing disturbs the retail space, when it’s closed, the glass doors secure the unit and it gives the appearance of as museum case.

http://www.ikoniq.com/jersey-bound/

The next project Ikoniq did was for JFK and it is the directories you see in the video.  It is actually a design that Westfield used in Europe, the programming was done by Openeye Global and 22 Mile.

Ikoniq just delivered another project to LA, for gate info and way finding.  The programming on that one was done by Westfield Labs.

Westfield from OpenEye Global on Vimeo.


Ikoniq is full service Remote Merchandising Unit provider based in New York.  Greg Swistak is the CEO and is a member of the Kiosk Hall of Fame.

Kiosk Greg Swistak

 

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk