Kiosks transform customer service

By | March 26, 2015

Germany’s second-largest cinema chain deploys new omni-channel strategy. Customers benefit from new features, quick check-out process and an improved service concept.

Source: www.avinteractive.com

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global