Walmart made April Hubbard’s day by replacing its perpetually backed up do-it-yourself checkout lanes this month with six express registers staffed by real people.
A negative story on self-checkout machines and Walmart, Winn Dixie and Albertsons. This story seems to come out like clockwork. WD and Albertsons have always balked at self-service, same as Safeway. Meanwhile the growing chains do offer that option (Kroger for example). I don’t think Walmart has pulled any machines though I am sure they are experimenting with express lines. I give this story content 3 out of 5 stars.