3M Exits Touchscreen Monitor Market: An Industry Update

By | May 2, 2026
Logo showcasing the word MicroTouch in bold black letters with a red swoosh beneath it, accompanied by the 3M logo in red. Set against a white backdrop, this design subtly echoes 3Ms exit from the touch screen monitor market.

Last Updated on May 2, 2026 by Craig Allen Keefner

Quick Answer

Longtime touchscreen manufacturer 3M is exiting the touchscreen monitor business, an event noted in the kiosk history file on July 30, 2020. 3M Touch Systems, established in 2001 through acquisitions like MicroTouch Systems, was known for commercializing surface capacitive technology, a preferred touch technology for heavy-use public access applications. This strategic move specifically impacts 3M's touchscreen monitor offerings, while its other self-service technology divisions, such as ID card and passport readers, remain unaffected.

What is the history of 3M Touch Systems and its exit from the touchscreen monitor market?

July 30, 2020

3M Touch Systems was created in 2001 through the acquisitions of MicroTouch Systems and Dynapro Thin Films, and is now exiting the touchscreen monitor business. This marks another entry for the kiosk history file as longtime touchscreen manufacturer 3M is exiting the business. We confirmed this with longtime contacts at 3M. We are sure the other self-service technology division are unaffected and that includes ID card readers as well as passport readers for example. MicroTouch Systems was founded in the early-1980s and was the company that patented and commercialized surface capacitive technology, which became and continues to be the preferred touch technology for many heavy-use, public access applications, especially for video slot and card games. Dynapro was a leading supplier of 4- and 8-wire resistive and developed projected capacitive touch solutions for industrial applications. 3M Touch Systems is headquartered in Methuen, Massachusetts, with dedicated technical and sales teams in North America, Europe, Australia and throughout Asia. Within the 3M Company structure, 3M Touch Systems reports to the 3M Electro Communications Business (Austin, Texas), which is one of the five 3M business units. Link

We read about it first on Sixteen:Nine who heard it from one of the manufacturers. We confirmed with longtime contacts at 3M since then.  We are sure the other self-service technology division are unaffected and that includes ID card readers as well as passport readers for example.  We updated the kiosk history file.

About 3M Touch

3M Touch Systems was created in 2001 though the acquisitions of MicroTouch Systems (Massachusetts) and Dynapro Thin Films (Milwaukee and Vancouver, Canada). MicroTouch Systems was founded in the early-1980s and was the company that patented and commercialized surface capacitive technology, which became and continues to be the preferred touch technology for many heavy-use, public access applications, especially for video slot and card games. Dynapro was a leading supplier of 4- and 8-wire resistive and developed projected capacitive touch solutions for industrial applications. 3M Touch Systems is headquartered in Methuen, Massachusetts, with dedicated technical and sales teams in North America, Europe, Australia and throughout Asia. Within the 3M Company structure, 3M Touch Systems reports to the 3M Electro Communications Business (Austin, Texas), which is one of the five 3M business units.  Link

What is the chronology of 3M Touch Systems and touchscreen technology?

  • 1982 founded
  • 1984 first touchmonitor
  • 1985 introduces capacitive touchscreen
  • 1986 First Mac touchscreen
  • 1988 First Windows touchscreen driver available (2.11 probably)
  • 1999 First e-commerce site selling touchscreen technology
  • 2001 3M Touch purchases Microtouch

Here is the media file for customers

3M Touch Systems Touch Screen Status

3M Touch Systems Touch Screen Status

3M Touch Touch Screens

3M Touch Touch Screens

3M Touch Systems Touch Screen Status

3M Touch Systems Touch Screen Status

Frequently Asked Questions

1 What is the significance of 3M exiting the touchscreen monitor market?

The page reports that 3M, a longtime touchscreen manufacturer, is exiting the business, as confirmed by contacts at 3M. This event is noted as an entry for the kiosk history file. The article specifies that 3M's other self-service technology divisions, such as ID card and passport readers, are unaffected.

2 Where can I find information on alternative touchscreen monitor suppliers?

The page mentions a "Touch Screen Monitor Suppliers" section and refers to the Kiosk Manufacturer Association and its 50 members and sponsors as sources. This indicates that the kioskindustry.org site can provide information on other major kiosk manufacturers and component suppliers.

3 Does this page provide a broader overview of touchscreen technology history?

Yes, the page includes a "Kiosk History of Touchscreen" section. It details 3M Touch Systems' formation through acquisitions of MicroTouch Systems and Dynapro, and lists a chronology of key events from 1982 to 2001, including the introduction of capacitive touchscreens and early Windows drivers.

4 Does the Kiosk Manufacturer Association offer market data or research on the kiosk industry?

While this specific article focuses on 3M's exit, the kioskindustry.org website, which hosts this page, lists menu items such as "Statistics Research Whitepapers Executive Briefs Buyer Mapping." This suggests the site provides broader market intelligence and data relevant to the kiosk industry.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk