Legal Actions in The Self-Service Space This page is a running log with personal commentary on legal, privacy and patent situations. We keep track of legal news that affects the unattended self-service market. These are typically legal suits brought against companies but also can be HIPAA violations of privacy data which typically result in legal consequences. In Brief… Read More »
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
In Nevada legislation has just been introduced to require certain businesses that use kiosks that replace employees to pay unemployment taxes on the kiosks. We presume it’s targeted at Walmart and/or hybrid POS systems, but appears there is a lot of work to do to define what’s intended. If you deploy kiosks in Nevada and are interested in… Read More »
KT Terminals Wins Judgment Against NCR Jury Verdict Against NCR For Misappropriation of Confidential Information January 7, 2019 – KT Group a Hong Kong based kiosk manufacturer obtained jury verdicts in the Southern District of New York in its nearly 4-year quest for vindication against NCR Corporation, a publicly traded Fortune 500 company, with assistance of its New… Read More »
Kiosk Patent “449” & RTC The information here is regarding legal actions related to patent “449” for equipping a kiosk with WiFi basically. Actions began in July of 2014 and still in progress. A total of 14 actions. Update: 3/12/2015 For reference as of today here are the closed cases: Catalina, Zivelo, Phoenix, Flex, StoreKraft, Slabb & Digiboo.… Read More »
A Jupiter-based Virtual Concierge business was either a Ponzi scheme that defrauded 1,800 investors out of $81 million or it was a legitimate enterprise started by an innovator with a great idea.
Those were the two scenarios 14 jurors heard Tuesday in attorneys’ closing arguments in federal court in West Palm Beach. Joseph Signore,…
The Signores’ company JCS Enterprises, and Schumack’s firm TBTI sold 22,547 kiosks to investors. The kiosks were to be placed at hotels and other venues to provide people information and coupons and allow them to access services such as remotely ordering food.
Assistant U.S. Attorney Steve Carlton told jurors, “I told you this was a case about lying to people in order to get their money. I told you it was all one big fat lie.”
Carlton said the two “big lies” investors were told was that electronic kiosks they purchased for about $3,000 each would be placed in various venues such as casinos and that investors would receive $300 a month for 36 months from advertising revenue.
In reality, Carlton said, testimony during the trial that lasted over a month showed that only 182 of the Virtual Concierge machines were manufactured and only 84 were ever in operation. The company started in 2011 had a mere $21,000 in advertising revenues.
RTC suit against KIOSK Information Systems is filed August 29th. Also attached is proceedings of RTC against Zivelo. The patent in question is “the 449 patent”. RTC Industries, Inc. v. KIOSK Information Systems, Inc. Civil Action No. 1:14-cv-06683; no judge yet assigned. Filed on Aug. 29, 2014 in the U.S. District Court for the Northern District of Illinois; Lawsuit Details… Read More »