Self-Order Kiosk by Birdcall

Denver’s newest fried chicken sandwich spot opened in Five Points last night. Birdcall is the latest from the Park Burger team, led by Jean-Phillipe Failyau and Peter Newlin. It is the first …

Source: 303magazine.com

New Birdcall restaurant opening up

Excerpt: Birdcall, a contemporary take on a retro chicken restaurant is the third restaurant concept and venture for the group that is lead by chef Jean-Philippe Failyau along with his partner Peter Newlin. The first location opened its doors in August at 800 E. 26th Avenue in Denver. Known by Failyau and Newlin and the staff as smart hospitality, their goal is to revolutionize the way restaurants take care of their guests. Starting immediately, customers witness the birdcall experience by ordering from custom designed kiosks. Built from the ground up, Newlin and his team have developed their very own user-friendly, customer facing, POS system that allows the guest to feel completely immersed in the brand experience from start to finish.

When Birdcall opens in the spring, a manager who plays much more Apple Store genius than restaurant maitre d’ will oversee the staff-free dining room set where Tom’s Home Cookin’ operated for 17 years. The team behind the upcoming fried chicken sandwich spot, who also owns the Park Burger mini chain and two locations of Homegrown Tap & Dough, has a modern goal in mind: Using technology to be able to serve quality food at an affordable price.

Birdcall will be a modern fast-casual restaurant where design and a high-quality food program will aim to be the core of the new age restaurant experience. There will be affordable (think $5) all-natural Colorado-raised chicken sandwiches, a variety of them that includes Cordon Bleu, Nashville Hot, Kimchi, plus all sorts of flavors of hash browns, and plenty of beverages, alcoholic and not.

Instead of sitting down and ordering from a server or going up to a counter to do the same, guests will walk up to a high-tech kiosk developed uniquely for Birdcall and enter what they want. The software will be able to retain customer information so that next time a guest comes a swipe of a card will automatically pull up previous orders, which can be duplicated, or a menu of favorites, which one can choose from skipping the larger menu. Here’s what to expect: