Nebraskas and child support payment kiosks

By | January 5, 2025

Last Updated on January 5, 2025 by Craig Allen Keefner

Child Support Payment Kiosks

Making child support payments has become easier for Nebraskans in the Omaha and Lincoln areas with the installation of two self-service kiosks.

Source: www.omaha.com

“The kiosks make it possible to pay support quickly in a secure setting during regular business hours and are another example of our ongoing effort to provide customer-focused services,” Stenberg said in a news release.

The kiosks are provided by U.S. Bank in exchange for $3 transaction fees that are paid by the government, using mostly federal and some state funds.
People can pay with cash, check, credit card or debit card. The kiosks accept Visa, MasterCard and Discover cards. A 2.49 percent fee is charged for credit card payments.
The kiosks have been used more than 1,300 times since Lincoln’s went live in early September, according to Treasurer Don Stenberg’s office. The Omaha kiosk was first used in early October.
Child support payments made at the kiosks are processed through U.S. Bank. Software and hardware for the kiosks were designed and developed by CityBase.
Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk