First Look: Check out Walmart kiosk BOPUS machine

By | May 28, 2022

Last Updated on May 28, 2022 by Craig Allen Keefner

Walmart Retail Automation

Walmart is testing new technology that could revolutionize the way customers pick up purchases they ordered online.

Source: www.chainstoreage.com

Just a hop, skip, and a jump from Walmart home offices in Rogers, Arkansas stands historic Store #1, which, despite the impressive nomenclature, is really just one of many Walmart supercenters scattered across the country. From time to time, however, Store #1 serves as an experimental testing ground for the latest and greatest Walmart services, technologies, and other developments.

As reported by Hayley Peterson of Business Insider, Store #1 is currently showcasing an impressive feat of retail technology, one that may give some shoppers pause: “Is Walmart teleporting people now?”

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See also: The Big’ Honkin’, Tree Toppin’, Globe Trottin’ Guide to Holiday Shoppers 2016

Link to below article and video

No, but the retailer is striving to make in-store pickup as easy as possible for time-strapped shoppers. Currently in the beta testing phase, when fully operational this BOPUS (buy online pick up in store) machine will automatically distribute (i.e., without employee assistance) pre-purchased goods to users of Walmart’s in-store pickup service.

As the video demonstrates, mobile solutions firm Field Agent recently dispatched several agents to Store #1 to use this BOPUS machine. All participants were first directed to walmart.com where they shopped for, purchased, and designated for in-store pickup an item costing at least $5.

 

 

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk