Kiosks transform customer service
Germany’s second-largest cinema chain deploys new omni-channel strategy. Customers benefit from new features, quick check-out process and an improved service concept. Source: www.avinteractive.com Posts 2026: 2,859
Tag Archives: customer service kiosks
The philosophy of great customer service
CD Baby had lots of powerful well-funded competitors, but after a few years they were all but gone, and they dominated that niche of selling independent music. 150,000 musicians, 2 million music-buying customers, $139 million in revenue, $83 million paid directly to musicians. How did they do it? Source: sivers.org Client Care (not Customer Service). Be available, be… Read More »