Kiosk Conversational AI Voice Adds new interactivity for self-service devices 2025 Update — Wow — voice order has rapidly emerged as critical technology for self-order, wayfinding, drive thru and almost anything else. Next up is Visual AI but it will face privacy obstacles and associated liabilities. Visual AI released in mid 2025. SoundHound AI and Acrelec Partner – Kiosk… Read More »
Generative AI: Coming soon to a kiosk near you The most talked about technology this year–generative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementations–is likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk into big trouble, GenAI could take… Read More »
The Use of Voice Recognition and Speech Command Technology as an Assistive Interface for ICT in Public Spaces. A whitepaper published by Peter W Jarvis (Senior Executive VP, Storm Interface) and Nicky Shaw (Operations Manager North America). September 2018. Introduction. The emergence and increasing use of smart speakers (AI) in the home environment has delivered significant benefits for… Read More »
Source: www.capgemini.com
The research found that today around a quarter (24%) of respondents would rather use a voice assistant than a website. However, in the next three years, this figure will rise to 40%. Close to a third – 31% – said they will prefer a voice assistant interaction to visiting a shop or a bank branch, compared to 20% today.