AI Kiosk and Audio in High Noise Environments High-Noise Environment Challenges It seems pretty simple. Add in conversational AI and presto… Companies like Taco Bell and others though have learned that the complete equation is required and that means audio reinforcement and noise cancellation. Speakers that cost $6 in China are not ideal or the $4 microphone. Walk… Read More »
Conversational Voice Order AI While conversational AI circa May 2023 is a hot topic and a big tool in the “buzz bag” aka “we plan on doing that”, conversational voice AI has finally reached actual deployments. Estimates and projections are fine but real data is what counts. Meanwhile Google and Microsoft battle for available oxygen in the AI… Read More »
EAA 2025 Compliance with Conversational Voice AI Nice writeup by Sodaclick. Coming up at the RetailNOW show in Vegas we will have conversational AI in the booth with the AI Connect Bar. Here’s a summary of the Sodaclick article Why This Matters The European Accessibility Act (EAA) came into force on June 28, 2025, requiring digital self-service products… Read More »
Transforming QSR Order Taking with Digital Avatar Agents Anand Muralidaran — Head – Global Growth Strategy and AI Business Development (Retail, CG and QSR). This post originally published on LinkedIn and reprinted here without change by permission. Be sure and look at the other 25 articles published by Anand. QSR industry – at the cusp of major transformation… Read More »
Conversational AI Webinar with RTN We participate in several workgroups in Restaurant Technology Group and recently participated in extended “AI Share”. We learned a lot and especially liked the AGOT talk prior to our own. Angela Diffly was the host and she is a super-connected person in the restaurants industry. The Restaurant Technology Network hosted #AI Share Groups in June & August… Read More »
Generative AI: Coming soon to a kiosk near you The most talked about technology this year–generative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementations–is likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk into big trouble, GenAI could take… Read More »
