Sports Betting Kiosks: The Future of Sports Betting

Sports Betting Kiosks and Betting Machines: The Future of Sports Betting

August 7, 2018

Until May 2018, a federal law known as the Professional and Amateur Sports Protection Act (PASPA) limits most legal sports betting to Nevada and three other states. That (PASPA) was overturned by the Supreme Court in favor of New Jersey, allowing state-sponsored betting.

What to Expect in a World Where States Can Legalize Sports Betting

Anticipating PASPA’s repeal, a handful of states have started the process by passing enabling legislation. Pennsylvania is one notable example. These changes to the law are paving the way for states to start offering legal sports betting in the next couple years.
betting kiosk betting machine

What can we expect the future of sports betting to look like? According to a May 2017 Oxford Economics report, legalized sports betting is projected to generate $8.4 billion in new tax revenues, create more than 200,000 new jobs and add over $22 billion to the nation’s GDP. With a budding new industry on the horizon, businesses are working tirelessly to capitalize on the new opportunities being presented in the world of sports gambling.

Casinos will need to be well-prepared for the influx of new customers that will be flocking to their venues in hopes of placing their first legal sports bet. As a result, many casinos are finding that sports betting kiosks provide the needed automated self-service solution to handle a higher volume of sports wagers without requiring the need for additional customer service staff.

The Impact of Sports Betting Kiosks

With such anticipated economic growth in the gambling industry, casinos will need to do their best to streamline their betting services. Sports betting kiosks will be a key factor in perfecting this process as they will improve the customer experience and will increase betting revenues for operators.

Wagering kiosks will improve the customer experience by cutting down wait time. Customers will not be waiting in line to place a bet. With multiple betting kiosks available, customers will be able to place a wager whenever they please. In turn, this will also increase revenue with more total bets placed.

Benefits of Betting Kiosks

  • Line queue management for burst cycles
  • Increased betting revenues for operators
  • Higher wagering levels
  • Operators optimize their labor costs
  • Accept cash, winning tickets, and vouchers
  • Provide ADA accessible betting options for customers



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Automotive Kiosks – Self-Service Technology in the Auto Industry

Automotive Kiosks – Self-Service Technology in the Auto Industry

 Katie Kochelek August 7, 2018

I was maybe 15 or 16 when I went with my dad to buy the next family car.
Automotive kiosks car kiosks
It was the late 90s, so the purchasing experience was done in that traditional way of which we’ve grown nostalgic. I remember a collection of thick, glossy pamphlets from each car brand accumulating on our kitchen table, and I’d flip through pages of different models, reading about the various features each offered. When my father had finally narrowed down his “Favorites” list, we set aside a Saturday to visit the dealerships.

Each appointment involved poking around the car, listening to the sales person’s pitch, and taking a test drive. When a winner was finally chosen, we sat down to do that usual song and dance to secure the best price.

Fast forward to 2018.  Think of the most recent time you bought a car. Did you refer to those glossy brochures or did you go straight to the Internet to visit the brand’s homepage and find your nearby dealer location?

Did you read reviews, view photos, and look up the fairest pricing?

The car buying method has changed immensely, with digital sales tools creating an omnichannel experience that helps prospective clients come to a dealership armed with more insight than what was typically found in the catalogs.

But how can car brands capitalize on the modern-day consumer’s demand for convenience and immediate information while also benefitting their bottom line?

Read Full Article on Frank Mayer website

More Frank Mayer Articles



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Kiosk Financing – ZIVELO Introduces Financing Options For Clients

Kiosk Financing – ZIVELO Introduces Financing Options For Clients

Kiosk Financing ZIVELO

SCOTTSDALE, AZ | SAN FRANCISCO, CA | SEATTLE, WA (August 10, 2018) – ZIVELO has partnered with Ascentium Capital, the nation’s largest private, independent finance company, to provide financing options to clients. Key benefits include payments as low as $29/month for the first 3 months, 100% financing, no down payment required, 1-page application approval for up to $250K in financing with additional financing up to $1.5 Million if needed, and terms up to 36 months which can be extended up to 60 upon request.The business case for kiosks has made self-service an absolute must-have. Brands are seeing a 20-30% basket lift from kiosk orders and a payback rate in as fast as a handful of months. Yet, historically, building and deploying kiosk programs has been way too challenging. ZIVELO’s goal is for our clients to easily roll-out kiosk programs using our turn-key trio of beautifully designed hardware, integrated services, and a selection of curated applications our clients can deploy in a matter of days.  And today, we are excited to announce we’re making it even easier to deploy kiosks: simple financing options. Working in partnership with Ascentium, it’s possible to make hundreds of dollars in increased sales with all-in financing programs for much, much less.For more information about ZIVELO, our solutions, and financing options, visit www.zivelo.com.

###

Media Contact:

Mary McCauley
877-244-7695
[email protected]

About ZIVELO

ZIVELO’s mission is to revolutionize the way brands use technology to interact with their consumers on-premise and in the physical world. Founded in 2008, ZIVELO has rapidly grown to become the leading self-service technology brand offering a sleek and sophisticated product design, intuitive user experience, and cutting-edge modular hardware solutions. In 2018, ZIVELO acquired Oak Labs, the creators of OakOS – the world’s first operating system for public computing experiences. Through the acquisition, ZIVELO now provides brands with an end-to-end solution for the roll-out of kiosks and digital signage. ZIVELO is headquartered in Scottsdale, AZ, with offices in San Francisco, CA  and Seattle, WA. For more information, please visit http://www.zivelo.com/.




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Kiosk History – the doomed weather kiosk in downtown Washington and Fake News  

Kiosk History – the doomed weather kiosk in downtown Washington and Fake Newsweather kiosk

The reliability of weather reports from a kiosk on Pennsylvania Avenue was a hot topic a century ago.

Source: www.washingtonpost.com

Washington’s weather kiosk was located on Pennsylvania Avenue, near E Street NW. It happened to be directly adjacent to The Washington Post building at the time.

Initially, the kiosk was quite popular with the public, and its reports were frequently cited by the media, particularly The Post. But after a couple of decades passed, Washingtonians began to complain that the kiosk was not reporting accurate temperature readings. The kiosk’s temperature was often 10 degrees warmer than the actual temperature, particularly on sunny afternoons.

The kiosk became a Great Depression-era “fake news” controversy in Washington.

Read the full article and thanks to Francie Mendelsohn of Summit Research for sending to us.




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Taco Bell Self-Order Kiosks Get Inspiration From The Airlines

Taco Bell is trying to convince customers to order via kiosks instead of cashiers at restaurants across the US — and it’s drawing inspiration from an unlikely source

From Business Insider Aug 3, 2018

taco bell ordering kioskTaco Bell is installing kiosks in all of its restaurants.

 Hollis Johnson

  • Taco Bell is set to install self-ordering kiosks at all locations across the United States by the end of 2019.
  • The fast-food chain turned to the airline industry to better understand how customers reacted when confronted with machines instead of human employees.
  • Taco Bell ‘s biggest takeaway was that airlines made a major mistake by not having employees around to help customers understand how to use kiosks — a misstep the chain plans to avoid.

Read full article on Business Insider




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Outdoor Kiosks FAQ

Outdoor Kiosk Design FAQ

July 29, 2018

More and more uses are being developed for outdoor kiosks, but a successful deployment depends in large part on the vendor behind the project.

Interactive kiosks have become commonplace in restaurants, retail stores, health care facilities and other locations. But as technology improves and new applications come along, kiosks are becoming an integral part of the outdoor environment as well.

Opportunities for outdoor kiosk deployments include event ticketing, campus wayfinding and drive-through ordering, among others. Consumers today are increasingly pressed for time, and an outdoor kiosk can help provide the convenience they seek. It’s likely that as the technology develops, new and as-yet unheard-of uses will be found.

But all kiosks aren’t created equal, and that’s particularly true when it comes to those designed for outdoor use. Not only can working with an experienced vendor go a long way to determining the project’s success, it can help protect a deployer from regulatory liability and unnecessary maintenance costs.

In it for the long-term

Olea's "Seattle" Outdoor Ticketing KioskObviously, an outdoor kiosk should be designed from the ground up as a watertight enclosure, with watertight seams and insulated inner walls to protect internal components from heat and cold.

In addition, a reputable vendor designs to UL guidelines to certify that the units are waterproof and safe to operate in rain or snow, and routinely implements UL testing on first prototypes for customers who require UL certification. Factors such as power, grounding and mounting are more significant factors with an outdoor kiosk than one located indoors, making adherence to UL guidelines of critical importance.

Outdoor kiosks also need to adhere to the same Americans with Disabilities Act guidelines as indoor units, ensuring accessibility for all users. Failing to do so exposes a deployer to fines and lawsuits that can run into many thousands of dollars.

Olea Kiosks, for example, incorporated those concerns when it designed and built 56 ticketing kiosks that were deployed as part of a front gate renovation and new attraction opening at a major theme park. The ADA-compliant kiosks are used by thousands of visitors every day.

To ensure they perform flawlessly over their intended 5- to 7-year lifespan in a variety of outdoor conditions, the kiosks included a custom interior air conditioning mount and 2” thick insulation to ensure low internal temperatures in an environment that can routinely exceed 100 degrees Fahrenheit. The enclosures were manufactured with powder-coated stainless steel and waterproof mounting points to protect from wet weather and eliminate the possibility of rust.

But while those are the obvious concerns, Olea took additional steps to address issues that may not have been so apparent.

The kiosks have a significant amount of artistic branding, allowing them to serve as decorative signage as well. The material used for the branding is designed to withstand fading, ensuring the devices look fresh and cutting-edge for years. In addition, because the kiosks are placed in a high-traffic area outside of the park near a number of retail and restaurant locations, they include a removable front cover to protect the touchscreen during hours when the park is closed.

The features Olea has built into its outdoor ticketing kiosks are embodied in the Seattle model. The Seattle includes a 19-inch high-brightness touchscreen with top-tier components built to withstand all types of weather conditions. Temperature control systems and IP65-qualified rating make the Seattle perfect for hot and cold weather deployments.

The Seattle also features a bolt-down base plate, allowing them to be securely mounted in places including sidewalks, parking lots and outside business entrances.

Capabilities include ticket and wristband printing, payment acceptance including EMV components and barcode scanning. The Seattle is ideal for event ticket sales, concessions and ride entrances.

Olea's "Detroit" Drive Thru Restaurant KioskWould you like fries with that?

Another area of growth for outdoor kiosks is the restaurant drive-thru lane. Combining the fact that a typical QSR does as much as 70 percent of its business at the drive-thru and self-order kiosks have been demonstrated to increase ticket averages by 10 percent or more, the marriage of fast-food drive-thru and self-order technology makes perfect sense.

In addition to the ability to automate the suggested selling process, self-order kiosks offer easy customization or orders, helping to boost sales. Customers may also indulge in the occasional splurge free of guilt, knowing the kiosk won’t be critical of their meal choices.

Fast food giant Wendy’s for example, has already rolled out kiosks at 300 of its stores with plans to add them to additional locations soon. Wendy’s CEO Todd Penegor told the investment news site TheStreet that locations with self-order kiosks are seeing higher average checks and customer satisfaction scores, likely a result of their ability to allow guests to customize their meals.

“It’s a part of the future of eating out,” Penegor said.

Olea’s entry into the drive-thru arena is its Detroit model. The Detroit includes a 32-inch sunlight-viewable touchscreen. (After all, who among us hasn’t used our hand as a shield so we can see an ATM or Redbox screen?) The multitouch touchscreen provides an ergonomic interaction — whether from a sports car or large SUV.

The enclosure is designed to reduce power draw and includes options for custom branding and overhead signage. The devices can be installed as either freestanding units, two-sided or in-wall, column or post mounts. They also include presence detection to “wake up” the units when customers approach and marine-grade stereo speakers for communication with staff.

One major national sandwich chain has seen their drive-thru sales increase by 15 percent at locations where they have deployed an Olea drive-thru kiosk.

San Diego Zoo Outdoor Ticketing KiosksKiosks for all seasons

Not all deployment locations are the same. Businesses are becoming increasingly aware of how their customers move through a location, and to maximize revenue they must be prepared to serve their customers wherever they may be. Kiosks can help optimize those transactions whether they take place inside the venue, just outside the front door or in the drive-thru lane.

Olea kiosks can be designed to withstand any environment, from summer in Arizona to winter in Minnesota. The company’s engineers have options for solid-state heating and cooling systems to complete HVAC systems designed specifically for kiosks.

Olea’s outdoor kiosks come with monitors from 8” to 84” or larger and can include payment, printers, solar, wireless and just about any other equipment that can be put into an indoor kiosk. The company uses only the most durable stainless steel and aluminum for its outdoor kiosks, running each through a multistage painting and plating processes.

Olea kiosks also feature automotive-style gaskets, compression-style locks, and unlike some galvanized electroplating and more, all to ensure an Olea outdoor kiosk will last as long and be a trouble-free as any indoor kiosk.

There are hundreds of applications suitable for an outdoor kiosk, and more are being developed every day. The best way to implement a successful outdoor kiosk deployment is to work with a vendor who is experienced in those deployments and has a track record of success. Olea Kiosks stands ready to help.

Tips for Outdoor Kiosk Deployments




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ADA Kiosk Tech Brief – Gesture Technology

ADA Kiosk Tech Brief – Gesture TechnologyGesture Technology for Kiosk

Last week we went thru a demonstration of gesture technology for kiosk for use by handicapped users. People unable to move their arms.  People unable to speak.

People with ALS, Multiple Sclerosis, Spinal Cord Injury, Parkinsons, Cerebral Palsy and even some cases of Arthritis.

Furthermore, some people may not be able to use voice either, or even if they could, there may be noise or privacy concerns preventing use of voice.

We had a YouTube video created for us which demonstrates 3 different ways in which a user can choose buttons on a kiosk screen in a totally hands-free and voice-free fashion via use of head motion and/or smiling.

  1. Head pointing and dwell clicking.
  2. Head pointing and smile clicking.
  3. Smiling only (with scanning)

Gesture Technology for Kiosk

Gesture Kiosk Software additional info:

For more information email Uday at Percept-D here.




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POS SDK Square – With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com

POS SDK Square – With New SDK, Square Wants to Open New Scenarios for POSPOS SDK Square

By opening up the platform, the tech giant is empowering users to bring cloud-based point-of-sale (POS) to workflows it has never serviced before.

Source: www.pcmag.com

Before launching the SDK into the wild, Square worked with a number of select partners to build custom POS solutions by using Square’s technology. The aforementioned Shake Shack has recently been testing cashier-less stores, which it calls the “Shack of the Future,” in New York City. Working with the development agency Fuzz, the burger chain built a self-service kiosk that let customers order their food and pay all by themselves. Even though it used Square’s infrastructure of security and payment support, these experimental restaurants were able to drive down wait times with a solution that was effectively customized just for them.




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Cannabis Kiosk – greenbox Launches Fully Automated Marijuana Kiosk –

Cannabis Kiosk aka Marijuana Kiosk NewsCannabis Kiosk aka Marijuana Kiosk

greenbox Robotics Brings Automation to the Cannabis Industry with New State-of-the-Art Vending Marijuana Kiosk Starting August 15th, California Dispensary Owners Can Provide Customers With A Futuristic and Inviting Shopping Experience Saving Them Time… #cannabisautomation #cannabiskiosk #cannabisrobotics

Source: www.newcannabisventures.com

Standing at 6 feet tall and 4 feet wide, each marijuana kiosk is designed to maximize retail space. The machines are equipped with a DIVI robotic arm that delivers fantastic range of motion, speed and precision to deliver just about any product that can fit through the shoot. The gull-wing door opens like the trunk of an SUV which makes for simple and easy restocking.

More on Marijuana Kiosk aka Cannabis Kiosk
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MARIJUANA KIOSK – YORK SOFTWARE COMPANY JOINS TEAM CREATING A CASH-ACCEPTING MARIJUANA KIOSK FOR CANNABIS INDUSTRY



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Biometric Financial Kiosk – New FNB kiosk with fingerprint technology. Here’s how it works 

Biometric Financial Kiosk – New FNB kiosk with fingerprint technologyBiometric Financial Kiosk

The machine can do everything except give out cash.

Source: www.businessinsider.co.za

FNB has launched a new kiosk that allows you to open an account with only your thumbprints as verification.

The bank has formed a partnership with the department of home affairs, and uses government records to verify your identity.

“The machines are directly linked to Home Affairs and because they use fingerprint technology on their side, we are able to quickly verify who you are,” says Lee-Anne van Zyl, CEO of FNB Points of Presence.

The TouchPoint kiosk allows people to open an eWallet Extra account with their thumbprints. Existing FNB customers can also do all their general banking, except withdraw money.




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Bill Pay Kiosk for county business in Atoka 

Bill Pay Kiosk for county business in AtokaBill Pay Kiosk for county business in Atoka

Starting this morning South Tipton County residents will be able to conduct county business in Atoka.

Source: www.covingtonleader.com

Three months ago the Tipton County Legislature appropriated $12,800 for a kiosk in the lobby at Atoka City Hall and it will be unveiled at a ribbon cutting today at 10 a.m.

Residents will be able to renew vehicle registration and pay court fines and county property taxes 24 hours a day at the kiosk.




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HP announce a new retail Kiosk and POS solution based on Windows 10

HP  retail Kiosk and POS solution based on Windows 10HP Retail Kiosk

HP Inc. is offering a new portfolio of devices and services designed to enhance the in-store retail shopping experience. The HP Engage portfolio will also be available through its Device-as-a-Service (DaaS) offering. The HP Engage Go Convertible is a flexible solution with a docking design for seamless transitions between fixed and mobile operations. The HP Engage Go …

Source: mspoweruser.com

Interesting modular mounting system it looks like. Plus it has a side mounted printer inside core cylinder. I bet its spendy…




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Peerless-AV® Announces New Motorized Collaboration Cart

Peerless-AV® Announces New Motorized Collaboration Cart

Integrating the use of actuators, the improved cart offers a simple solution for presenters, especially in education and corporate settings

peerless motorized cartAURORA, Ill. – August 1, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce the launch of its Motorized Collaboration Cart (SR598ML3).

An extension of Peerless-AV’s award-winning line of AV carts, the Motorized Collaboration Cart now integrates the use of actuators, making it easy for users to raise and lower touch-enabled displays. Designed for applications such as education and corporate settings, the cart seamlessly interacts with touch-enabled technology, allowing users to focus on the content of their presentation and foster a participative environment that everyone can take part in.

The Motorized Collaboration Cart is ADA-compliant, offering display height adjustment up to 25.6″ with the touch of a button. For the utmost in safety, the Motorized Collaboration Cart is UL962 listed and features a safety limit function, which automatically reverses direction when a collision is detected in an upward, downward, or lateral force.

“Our new Motorized Collaboration Cart will be instrumental in education and corporate settings going forward,” said Nick Belcore, Executive Vice President of Global Sales and Marketing, Peerless-AV. “This cart offers safety, accessibility, and adjustability with a robust feature set that other carts on the market simply do not include as standard options.”

peerless motorized cartThe Motorized Collaboration Cart touts a six outlet, 2160 joule-rated surge suppressor and a 15-foot pre-installed cord in the rear of the cart, as well as a large enclosure with plenty of space for small PCs, additional cables, and keyboards, and an opening for external WiFi antenna. Despite the roomy enclosure, the base is designed to fit easily through doorways, but does include rubber bumpers to prevent damage to walls and doors.

Focusing on ease of use, the Motorized Collaboration Cart features 4″ casters for rigidity and stability, and a pre-assembled design with no wiring required – making it the fastest cart assembly on the market.

Peerless-AV’s Motorized Collaboration Cart is available now through Peerless-AV direct sales representatives and authorized distribution networks.

For more information about Peerless-AV’s Motorized Collaboration Cart, please visit https://www.peerless-av.com/en-us/professional/products/sr598ml3.

Connect with Peerless-AV via social media on TwitterInstagramLinkedInFacebook, and YouTube.

About Peerless-AV
Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

 

Media Contact

Beth Gard
[email protected]
(732) 212-0823

 




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Android Kiosk Software Supports ADA Assistive Technology

NEW to KioWare for Android – Support Added for Storm Assistive Technology Products

“Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.”  ~ Laura Miller of KioWare.

KIosk Software AndroidKioWare has released a new version of KioWare for Android kiosk software supporting Storm Assistive Technology Products such as the Nav-Pad, Nav-Bar and AudioNav. KioWare kiosk software products lock down your device into kiosk mode, turning your tablet into a secure kiosk or purposed device for self-service, digital signage, or mobile device management deployments.

Kiosk Accessibility Made Easy

Storm Interface KioskVersion 3.16 of KioWare Basic & KioWare Full for Android now includes support for Storm’s ATP devices. These ADA compliant devices allow users with impaired vision, reading difficulties or impaired fine motor skills to navigate through menus or directories that would typically be presented on a visual display or touch screen. They are designed to provide a tactile/audio interface for any accessible self-service application. Devices supported include the Nav-Pad, Nav-Bar and AudioNav. KioWare for Android offers out of the box compatibility for those that want to make their Android self-service or purposed device experience accessible. Prior to this integration, devices running the Android OS were quite limited in their ability to provide an accessible self-service solution.

Additional New Features and Improvements

Improved Provisioning

  • KioWare for Android 3.16 has also added features to improve the ability to provision Android devices. Android devices may now be provisioned via a USB storage device. Provisioning support has also been added for running shell scripts.

Secure File Browser

  • A secure file browser has been added to allow users to open a file browser and select a file to upload. With new security features, users can be restricted to browse only allowed files and folders on the file system. New functionality includes the ability for users to take new photos and videos or browse this file system for existing files.

Multiple Exit Passcodes & Actions

  • Different exit passcodes can now be used to call different exit actions. This allows for actions to be taken based on the exit passcode entered. Deployers can vary permissions based on user need.

Reboot Schedule Management

  • Reboot schedules can now be used on devices that are rooted.

View all updates to KioWare for Android version 3.16 here.

Kiosk Software WindowsA new version of KioWare for Windows (8.15) is now available with support for Chrome 67 and various other improvements.

Licensing KioWare for Android

A license is needed for each deployed kiosk running KioWare for Android. Quantity pricing is available. Annual support and maintenance are recommended, and current support is required in order to upgrade. View a full description of features for this and other versions of the KioWare product line. These products are available as a free trial download. Existing clients have the ability to upgrade. KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001 and Android software since 2012.




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Fond Farewell To Ronald Bowers

A Fond Farewell to Point of Purchase Expert Ron Bowers

Written by Katie Kochelek of Frank Mayer and Associates, Inc.   Original full article.

July 17, 2018

It isn’t often you come upon those people whose enthusiasm for their work and industry is so outright contagious. But if you know Ron Bowers, Frank Mayer and Associates, Inc.’s Senior VP of Retail Technology Business Development and a long-time thought leader in the point of purchase industry, you know exactly what I mean when describing his infectious optimism for all things technology and display-related.

I knew the moment I walked in to Ron’s office my first week at Frank Mayer and Associates, Inc. that he’d be a wealth of knowledge. And as a new employee with limited education in this field, I found myself scribbling notes at lightning speed about topics ranging from retail’s new horizon to how the Internet of Things will help brands and retailers offer the personalized experiences consumers crave.

frank mayer kiosk ron bowers
Click for full size. Nice desk. What year is that Pop Times cover?

I left Ron’s office feeling inspired to research as much as I could and often referred to him with questions as I started writing more blogs and white papers for the company. He always cheerfully obliged, providing important insight on topics based not only on his many years of experience, but also because he is diligent at keeping up-to-date on all the latest news pertaining to our business.

If you need to understand the latest technology, he’s the guy to find. (In fact, I often tell him he’s a better millennial than those of us who can technically claim the title.)

So, when Ron recently announced he would be retiring at the end of July, the news was met with countless congratulations as well as a tinge of sadness from the many who will miss discussions with Ron on the trade show circuit and beyond.

Consequently, it only seemed appropriate to dedicate our July blog to the man behind an era. I sat down with him to discuss his history in our industry as well as what he foresees for the future.

Q: Tell me a little about your history here at Frank Mayer and Associates, Inc.

A: I’ve been here for 35 years, starting in December of 1983 as a sales coordinator and moving into an account executive position the following August. In 2005, I was promoted to Senior Vice President of Retail Technology Business Development and have gotten to use my experience and networking skills to generate new opportunities for Frank Mayer and Associates.

Q: What clients have you worked with over your time here?

A: I’ve worked with countless clients. The long list includes: Lucky Eagle Foods, Kroger, Miller Brewing, Pabst Brewing, Olympia Brewing, IBM, Lexitech, Aviotex, Media Port, Nicklaus Golf, MacGregor Golf, Arnold Palmer Golf, Nancy Lopez Golf, Allstate Insurance, AM General/HUMMER, Kohler, Garmin, John Deere, Kelloggs Cereal, Leupold, Cabela’s, Medicine Shoppe, Int., Solo Health, Starbucks, Unicru/Kronos/SureID, Irving Oil, Agilysys Systems, Big Lots, Briggs & Stratton, Dave & Busters, Seven-up/Dr. Pepper, OkiData, Familymeds, Giant Eagle, KEO, Go Charge, Intellectual Technology, Kraft Foods, LeapFrog, and Master Lock.

Q: Any favorites?

A: I really enjoyed working with John Deere and was lucky enough to see our work win a Display of the Year award from the POPAI organization in 1992 for the company’s shop-in-shop program. I’d also include Miller Race Car and Nicklaus Golf as favorites.

Q: What has been your favorite aspect of working in the point of purchase industry?

A: I truly enjoy helping a new product make an impact at retail, thus leading to client success. And truth be told, it never gets old seeing my displays at retail locations when I take my wife, kids and grandkids shopping.

Q: How have you witnessed the industry change over the years?

A: Back when self-service was in its infancy, display and kiosk programs often sought to offer convenience and novelty to retail. Now, retailers and brands are really capitalizing on the interactive and omnichannel experience. Consumers are starting their buying journey online and continuing it into the store and at the point of purchase. Marketers must now offer kiosk solutions and design around a total experience to make sure they’re meeting these customers’ desires.

Q: What do you see for the future of point of purchase?

A: I’m optimistic about the future of point of purchase and self-service. It will be all about the connected consumer and personalizing the experience to each person’s very specific personal preferences. Technology innovations will further evolve in order for this to continue.

Q: What’s on the horizon for retirement?

A: I’d like to spend more time with my wife, children and grandchildren, of course. Golfing and reading also make the short list, and because I can’t let go that easily, I plan to also continue writing about retail technology.

More on Frank Mayer and Associates, Inc.




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Swyft, Inc. Acquires Utique, Inc.

SAN FRANCISCO, July 26, 2018 — Swyft, Inc. announced the strategic acquisition of Utique, Inc., a high-tech US automated retail technology company. The cash and equity transaction enables Swyft to deploy new technology into its platform and buil

Source: www.vendingmarketwatch.com

"Utique is a synergistic technology company that further adds functionality and efficiency into our automated retail product," said Lincoln Smith, Swyft’s VP Product & Marketing. "With the acquisition comes an exceptional user experience in high-end consumer retailing." 

 

Utique was awarded the "Best New Airport Retail Concept in North America" by ACI, the "Gold Innovation Award for Best Store Design" by NAMA, and was named to McKinsey & Company’s "Ones to Watch in Retail" report. 

 

The acquisition also strengthens Swyft’s growing portfolio of patented inventions by adding ten (10) granted US patents. Utique’s technology includes mechanical patents, a back-end management system patent and user experience and lighting patents. One patent builds on Swyft’s own filings for use of vending machines as distributed micro-warehouses for e-commerce delivery.




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New kiosks offer convenience for state park visitors – Journal Advocate

Outdoor kiosks (Solar Kiosks) For Park Registration Kiosk Ticketingoutdoor kiosks solar kiosks

North Sterling State Park has a new feature to make it easier for visitors to purchase a parks pass.
The park is one of eight state parks to receive a new self-service kiosk so far. These outdoor kiosks are also solar kiosks and provide ticketing and registration via 3G/4G modem.

Source: www.journal-advocate.com

“Not a lot of people have exactly seven dollars [for a daily park pass] in their pockets,” said CPW Statewide Business Operations Coordinator Kirk Teklits. “As far as customer service goes, being able to pay by credit card is definitely a desirable service option.

15 stations are currently installed at nine parks and more will be coming later this summer.

“This helps our state parks become more modernized,” Teklits said. “Most of the kiosks run on solar power, provide multiple sales channels to our customers, and help our staff with money collection and counting. It also helps our law enforcement officers quickly determine who has bought a pass and who hasn’t.”

Teklits said there have already been more than 800 daily passes and 55 annual passes sold through the kiosks since the first ones were installed June 13. The kiosks accept Visa, Mastercard and Discover cards.

Outdoor Kiosks Notes

We asked for some more background information on the outdoor kiosks and learned deployment began in June 2018 with 15 stations. And already the other parks have requested their own solar kiosks. Business at the kiosks has been very good so far and expanding to all the parks in Colorado is just a matter of time (and money).

Each kiosk costs around $6K is our estimate and looking at the kiosks it looks like Parkeon is the vendor.  They have a 3 year contract we are guessing.  The original RFP went out last quarter of 2017. That’s 8 months from spec to deployed.

Connectivity is managed thru a 3G/4G modem.

For more on Outdoor Kiosks see our reference page on Outdoor kiosks.

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.






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Peerless-AV® Introduces New Large Venue Projector Mounts for Rental and Staging Applications

Peerless-AV® Introduces New Large Venue Projector Mounts for Rental and Staging Applications

New mounts offer quick, safe, and easy installation, supporting a wide range of large venue projector mount brands

AURORA, Ill. – July 17, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, today announced the availability of its Large Venue Projector Mount (PJR250).

projector mount
Click for full image

An extension to Peerless-AV’s projector mount product line, the PJR250 is designed to provide a quick, safe, and simple installation – making it the ideal solution in rental and staging settings where products in venues may frequently change.

The PJR250 features a low profile, pre-assembled design with a Hook-and-Hang™ system and unique dedicated adaptor plates that support all major large venue projector brands.

“In developing our Large Venue Projector Mount, our team focused heavily on the impact that the design would have on the installation process,” said Nick Belcore, Executive Vice President of Global Sales and Marketing, Peerless-AV. “Including options like the Hook-and-Hang™ feature as well as dedicated adaptor plates was a must for this solution. We wanted integrators to be able to install and un-install large format projectors as seamlessly as possible.”

projector mount
Click for full image

For a quick and easy installation, the PJR250 includes a simple Hook-and-Hang™ feature, which provides a large landing area when securing a projector to the mount. In addition, the dedicated adaptor plates place the center of gravity in the middle of the mount, simplifying adjustments and achieving the perfect balance when ceiling or flush mounting a projector. A unique feature in the market, these adaptor plates significantly reduce installation time by eliminating the need to install legs, which can be difficult to stabilize and can lead to projector sag over time.

To obtain perfect image alignment, the PJR250 features horizontal adjustment up to 3″ as well as tilt (+15/-5°), roll (±5°), and swivel (360°) adjustment, which are lockable to prevent even the smallest shift to the image once installation is complete.

The PJR250 includes a safety cable for assurance when handling and installing large projectors, as well as integrated cable management, allowing the cables to be routed through the projector mount for a clean aesthetic.

Peerless-AV’s Large Venue Projector Mounts are available now through Peerless-AV direct sales representatives and authorized distribution networks.

For more information, please visit www.peerless-av.com/en-us/professional/products/PJR250.

Connect with Peerless-AV via social media on TwitterInstagramLinkedInFacebook, and YouTube.

About Peerless-AV

Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

 Media Contact

Beth Gard

[email protected]

(732) 212-0823

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ADUSA and Frank Mayer Announce Partnership

ADUSA and Frank Mayer and Associates, Inc. Announce Partnership

Combined Self-Service Kiosk Technologies Target QSR & Fast Casual Restaurants

Hoffman Estates, Ill. (July, 5 2018) – ADUSA, Inc. today announced that it has established a partnership with Grafton, WI-based manufacturer Frank Mayer and Associates, Inc. The partnership will combine ADUSA’s Qi™ Digital Engagement software with Frank Mayer and Associates, Inc.’s Approach
line of kiosk hardware. The primary objective of the partnership is to deliver a combined best-of-breed solution to the QSR and Fast Casual restaurants industry.

According to Juan C. Perez, CEO of ADUSA, Inc., “Frank Mayer and Associates, Inc. has a long tradition of providing high-quality manufacturing and services that meet and exceed retailers’ expectations. Their Approach kiosks are the perfect design match for our self-ordering software. We are pleased to be able to combine our efforts to deliver best-of-breed self-ordering kiosk technology to QSR and Fast Casual
restaurants that are looking, not just to keep up with, but to improve on, what the major brands are doing in this space.”

“An ADUSA and Frank Mayer and Associates, Inc. partnership benefits QSRs and fast casual establishments looking for a seamless experience when navigating the elaborate details of implementing self-ordering programs,” Mike Mayer, President of Frank Mayer and Associates, Inc. states. “Our experience designing award-winning kiosks coupled with ADUSA’s   history in offering turnkey software solutions means clients gain from the overall expertise both companies bring to the table.”

Frank Mayer and Associates, Inc. exhibited two of its Approach kiosks in ADUSA’s booth at the National Restaurant Association show earlier this year, and the two companies are actively demonstrating their combined solution to interested restaurant operators.  Both the hardware and software, as well as the delivery, installation and long-term support processes, are all scalable to meet the needs of QSR chains of all sizes.
________________
About Applied Decisions USA (ADUSA), Inc.
Based in Hoffman Estates, IL, at the Prairie Stone Business Park, ADUSA is the leading provider of self-service systems designed solely for the grocery industry, and now also for the restaurant industry. With over 1,000 systems installed in supermarkets across the country, ADUSA’s singular focus and experience over more than a decade have made its integrated turnkey solutions the #1 choice of grocery retail companies throughout the US. For more information, please visit the web site at www.adusainc.com

About Frank Mayer and Associates, Inc.
Frank Mayer and Associates, Inc. is a leader in the  development of in-store merchandising displays,interactive kiosks, and store fixtures for brands and retailers nationwide. The company helps retailers and brands utilize the latest display solutions and technologies to create engaging  customer experiences. Visit www.frankmayer.com
for more information.




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iPadKiosk on Netflix – Luke Cage

iPadKiosk on Netflix – Luke Cage

ipad kiosks
Kiosk Group is a privately-owned, Maryland-based company that many leading companies, organizations, and government agencies trust and rely upon for interactive kiosks.
We focus on creating long-term client relationships, so you can feel confident that if you have questions about our kiosks or experience a problem with your order, we’ll do everything we can to help.

I thought something looked familar as I looked at the TV.  Outside in my garage in Colorado watching Netflix and Luke Cage I saw what looked like a kiosk from iPadKiosks.

“For Pete’s Sake” is episode 22 (#9 in season 2) and is the big showdown in Rand Corporation building.  A quick synopsis — Knight gets Cage, Lucas, Dillard, and Johnson to an unfinished building belonging to Rand Enterprises, where Dillard agrees to testify against Bushmaster in exchange for immunity. Knight and Cage are against this, but agree that they can only fight one at a time.

In any case the use the iPadkiosks unit as their access point.

Pretty cool placement!


Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article while watching Netflix.

 




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People – Ron Bowers Retires From Frank Mayer and Associates, Inc. After 35 Years

Ron Bowers Retires From Frank Mayer and Associates, Inc. After 35 Years

Senior Vice President of Retail Technology Business Development Ron Bowers will retire from Frank Mayer and Associates, Inc. on July 31, 2018.

Ron Bowers Frank Mayer KiosksGRAFTON, WI – After 35 years as a member of Frank Mayer and Associates, Inc.’s staff, Senior Vice President of Retail Technology Business Development Ron Bowers will retire at the end of July 2018.

Bowers began with Frank Mayer and Associates, Inc. in December of 1983 as a sales coordinator and quickly moved into an account executive position the following August. His passion for retail, technology solutions and point of purchase displays helped him develop relationships with well-known companies like Allstate Insurance, Irving Oil, Eagle Foods, Kroger, Miller Brewing, KEO, MacGregor Golf, Arnold Palmer Golf, Nancy Lopez Golf, Nicklaus Golf and John Deere.

Bowers’ projects often earned gold Outstanding Merchandising Awards in the display industry, including a Display of the Year award from the POPAI organization in 1992 for his work with the John Deere shop-in-shop program.

In 2005, Bowers was promoted to Senior Vice President of Retail Technology Business Development and used his vast experience and superb relationship-building skills to generate new project opportunities for Frank Mayer and Associates, Inc. His expertise concerning the point of purchase business has made him a well-known thought leader in the industry, and he’s been invited to serve on countless speaking panels and interviewed for numerous trade publications over the years.

“Ron’s professionalism, drive, loyalty, passion for sales and the  relationships built with clients and associates were the foundations for his success,” says Mike Mayer, President of Frank Mayer and Associates., Inc. “His infectious positive attitude should be an example for all of us to follow, and he’ll be missed by clients and associates alike.”

Bowers’ retirement plans consist of spending more time with his wife, children, and grandchildren as well as pursuing his hobbies of golf, reading and retail technology writing.

Frank Mayer and Associates, Inc. is a leader in the development of in-store merchandising displays, interactive kiosks, and store fixtures for brands and retailers nationwide. The company helps retailers and brands utilize the latest display solutions and technologies to create engaging customer experiences. Visit www.frankmayer.com for more information.

***

CONTACT:
Cheryl Lesniak, Integrated Marketing Manager
Frank Mayer and Associates, Inc.
1975 Wisconsin Ave., Grafton, WI 53024
(262) 834-1489 | [email protected]

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Pyramid Computer Kiosk

pyramid kioskPyramid Computer Kiosk

Welcome to Pyramid as our newest Gold Sponsor of the kiosk association.

Pyramid kiosk is a 30 year old, mid sized (120 head count/40m revenue) systems manufacturer with factories in Germany and Taiwan and sales offices in UK and USA. In opposite to most kiosk manufacturers, Pyramid builds its own PC technology and touch screens. This high level of component manufacturing enables the company to create very slim and elegant highly integrated designs, still remaining extremely flexible and easy to maintain. Pyramid screen focus sizes are 24” and 32”, but also 55” table modules are built. Pyramid “Polytouch” named kiosk designs are successful in Europe in retail (Marks&Spencer, Edeka) and QSR hospitality (McDonalds, Vapiano and more).

Click for full size

As an example in the US, Pyramid ticket transaction kiosks are in use at AMC theatres. Standard and custom Pyramid polytouch kiosk solutions are sold via OEM or sales partners, as a bespoke work and always UL certified. Unparalleled and unique by design is Pyramid´s Polytouch “Passport” 32” kiosk with integrated Puck Table locator dispenser and extremely low space consumption.

Pyramid Localization System (PLS) is a patented Pyramid technology which allows QSR operators to introduce table service for self-ordering guests. The location of a guest in the restaurant can be determined with 10 inch accuracy.

What does Pyramid look for at Kioskindustry.org?

Pyramid is seeking to build a presence in the US. We try to find collaboration kiosk builders and vendors to share our modular kiosk component architecture, sell them touch screen and PC Box units to other kiosk vendors and look for ISV´s for our localization system in the restaurant order environment. Maybe we can vice versa be a partner for European activities of US kiosk vendors.

Pyramid Kiosk Links:

Overview of Pyramid Kiosk products:

http://www.pyramid-computer.com/retail-interactive/polytouch.html

Flagship product Pyramid Passport 32”:

http://www.pyramid-computer.com/retail-interactive/products/polytouch/polytouch-32-passport.html#py_tab_1

Overview about PLS Localization System:

http://www.pyramid-computer.com/indoor-localization/pls.html

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Contact

Headquarters

Pyramid Computer GmbH
Bötzinger Straße 60
79111 Freiburg

Tel: +49 761 4514 0
Fax: +49 761 4514 319

Contact us

Erfurt plant

Feldstraße 1
99334 Amt Wachsenburg

Tel: +49 761 4514 541
Fax: +49 3628 916379

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Sales

Tel: +49 761 4514 792
Fax: +49 761 4514 70

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Service & Support

Service Hotline
Tel: +49 761 4514 870




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Watch Amazon VR kiosk transform the future of shopping

Watch Amazon VR kiosk transform the future of shoppingAmazon VR kiosk

Amazon VR kiosk announced  in 10 shopping malls to promote its upcoming Prime Day shopping event. See the Amazon VR experience for yourself. Prepare to be impressed.

Source: venturebeat.com

Amazon VR Kiosk notes — We keep looking for VR kiosk interations for customers especially “trial balloons” and not surprising that Amazon has opted for some extra juice to spur Prime Day.  Imagine Prime Day taking on same significance as Thanksgiving or Christmas. With over 50% of ecommerce shopping and buying happening on Amazon, its up to the other retailers like Target and Walmart to react.

Excerpt: Rather than taking the obvious retail angle and depositing you in a computer-generated facsimile of a brick-and-mortar space, Amazon VR kiosk instead transports the shopper into a city filled with Prime Day products — beginning with the fun of a hot air balloon ride. Viewed through an Oculus Rift with full head tracking, the ride lets the shopper briefly see some of the brands and promotions Amazon is featuring before landing in a serene park.

See full article

VR Kiosk By Amazon

More on Amazon


Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

 




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Whitepaper – The Present-Day Kiosk and Its Benefit to Today’s Consumer

The Present-Day Kiosk and Its Benefit to Today’s Consumer

frank mayer whitepaperKiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization, kiosks maximize the patron’s experience while delivering steady opportunities for a brand or retailer’s return on investment.

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Water, Sewer Payment Kiosk Opens In Alpharetta | Alpharetta, GA Patch

Fulton Opens New Water, Sewer Payment Kiosk – Alpharetta-Milton, GA – Fulton County has rolled out the kiosk and a walk-in window for North Fulton residents at the Customer Service Center at 11575 Maxwell Road.

Source: patch.com

JACK – Utility Payment Kiosk gets installed at Fulton County for utility bill payment. Check or Credit Card (no cash)

 

ALPHARETTA, GA — Residents in North Fulton who need to make payments to their county water and sewer bills will now have a more convenient way to do so.

Fulton County recently opened a new water and sewer bill payment kiosk and walk-in window in Alpharetta. The window and kiosk is located in the same location of the Fulton County Customer Service Center at 11575 Maxwell Road.

Residents can pay by check or credit card at the kiosk




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