(PHOENIX, Ariz.) – When the Arizona Department of Transportation Motor Vehicle Division launched ServiceArizona.com in 1997, it was the nation’s first motor vehicle division online service for vehicle registrations. Over the years, continual technological enhancements and the addition of multiple customer service features allow the website to handle more than eight million MVD-related transactions per year. In recognition of the most recent improvements, the American Association of Motor Vehi…
The partners are inviting banks and their fellow manufacturers and IT suppliers to join them in tackling the threat by improving industry communication and information sharing.
He gives DraftServ credit for running a smooth operation. Well-attended and administered, with someone checking IDs before handing out cash-loaded cards & someone else oping off the area where the taps are so as to keep people from sneaking by. Macrobrews at ballparks is volume business and this is about as efficient as you can get with that.
Mayor Sergei Sobyanin’s crusade against street kiosks in central Moscow has entered a new phase with the installation of about 60 colossal “new breed” vending machines in the city over the next two months.
The machines, designed by the Moscow-based Art. Lebedev Studio, come in a number of different versions, the biggest being 20 square meters in size and stocking 400 products, according to the website of the operating company, Vsyo Sam.
PHOENIX — When the Arizona Department of Transportation Motor Vehicle Division launched ServiceArizona.com in 1997, it was the nation’s first motor vehicle division online service for vehicle registrations.
The technology behind self-service, self-payment and choice has begun to infiltrate the food and beverage world in a way that is irreversible and all-encompassing, saving labor, time and money for the operator. Having iPads on the table to pick up, browse, and enter your order means you no longer have a waiter. You simply have a delivery to your table.
A guide to choosing green computing for your IT department. Learn how and why you should consider improving energy efficiency techniques within your business.
Green computing is no longer just a white-wash expression, as government standards like the Carbon Reduction Commitment (CRC), the Climate Change Agreement (CCA) or the European Union Emission Trading (EU ETS), encourage companies to revaluate their use of IT resources.
It may be somewhat surprising then that the Ocean City Tabernacle, in its 135th season, has become the latest one of a very few area churches to experiment with the kiosk concept, installing two stations in its narthex for the summer season. Use of the devices, which consist of iPads inserted in a frame on a stand, has been underwhelming, with only a handful of people weekly availing themselves of the technology.
“So far I would say it’s not finding its audience,” said Rick Carlson, who is in his first year as CEO of the nondenominational Tabernacle. “Part of the reason is our audience tends to be older and kiosks tend to be used most by younger people who use credit or debit cards for everything. They don’t write checks or carry cash.”
Moki, the leader in cloud-native management and control for tablet-based commerce solutions, announced today a strategic partnership with Mimo Monitors (Mimo Display, LLC). Headquartered in Princeton, NJ, Mimo Monitors produces affordable commercial-grade, Android™-based tablet devices and related POS peripherals, such as 2d barcode scanners, and credit card readers, etc., that come deployment ready with VESA-mountable displays.
This new partnership will combine Moki’s tablet-based kiosk control capabilities and Mimo’s robust devices to provide those in the retail and corporate spaces an affordable and fully-managed commercial-grade option for deploying large fleets of tablet-based kiosks and displays. Rather than turning a consumer grade tablet running iOS, Windows or Android into a tablet kiosk using enclosures, retailers can now purchase a low-cost device that is purpose-built to withstand the day-to-day rigors demanded from a tablet-based kiosk or display in a retail or other setting. Customers can also expect a managed hardware and software refresh cycle to allow for long term deployments.
San Francisco payments company Square picked up an unexpected vote of confidence when Visa disclosed that it had become a major investor in the company.
Germicidal lamps emit radiation in the UV-C portion of the ultraviolet (UV) spectrum, which includes wavelengths between 100 and 280 nanometers (nm). The lamps are used in a variety of applications where disinfection is the primary concern, including air and water purification, food and beverage protection, and sterilization of sensitive tools such as medical instruments. Germicidal light destroys the ability of bacteria, viruses, and other pathogens to multiply by deactivating their reproductive capabilities. The average bacteria may be killed in 10 seconds at a
The handheld, portable UVC Blade deactivates bacteria, viruses and fungi in hard to reach places and in environments that only need occasional exposure to UVC light. It is also an effective solution for mold remediation.
The Blade features an on/off safety switch, and a comfortable handle that minimizes grip discomfort. Hazard and Risks from Germicidal Lamp UV Radiation
UV radiation (UVR) used in most germicidal bulbs is harmful to both skin and eyes, and germicidal bulbs should not be used in any fixture or application that was not designed specifically to prevent exposure to humans or animals. UVR is not felt immediately; in fact, the user may not realize the danger until after the exposure has caused damage. Symptoms typically occur 4 to 24 hours after exposure. The effects on skin are of two types: acute and chronic. Acute effects appear within a few hours of exposure, while chronic effects are long-lasting and cumulative and may not appear for years. An acute effect of UVR is redness of the skin called erythema (similar to sunburn). Chronic effects include accelerated skin aging and skin cancer. UVR is absorbed in the outer layers of the eye – the cornea and conjunctiva. Acute overexposure leads to a painful temporary inflammation, mainly of the cornea, known as photokeratitis. Subsequent overexposure to the UV is unlikely because of the pain involved. Chronic exposure leads to an increased risk of certain types of ocular cataracts. Working unprotected for even a few minutes can cause injury. It is possible to calculate the threshold for acute effects and to set exposure limits. It is not possible, however, to calculate threshold for chronic effects; therefore, because no exposure level is safe, exposure should be reduced as much as possible.
UV-C Handheld Blade FAQ
How does one use it?
With the Blade unit, all you need to do is get it as close to the surface as possible and pass it over the surface. Being one inch away, a few seconds exposure kills all bacteria and virus.
How long does it take?
Some take a little longer than normal but a few seconds is plenty if 1 inch away
What is the wrong way to use them?
You don’t shine the light up or at anyone and the operator should wear safety glasses which we include with every unit
How does it handle oily fingerprints and smudges?
The surface should be wiped down for the best application
These should be used in off-hours when no customers or patients around? Example: the front lobby of VA where check-in’s are taking place.
They can be used 24 hours a day, you just need to have people stand back while you run the unit over the surface
Room Treatment — VidaShield UV air filtrations in every room/operatory, check them out at https://vidashield.com/. These rid the air of all bacteria, fungi and viruses every 15 minutes during business hours. There are HVAC mirrors with high-speed suction which will reduce aerosols during treatment along with the Isolite system, which dental offices have always used if needed during treatment.
CNN Health 4/26/2020 — article link –If sunlight kills coronavirus, why not try UV lamps?
Editors Note: Back in 2016, four years ago, we were given an award for developing UV-C technology embedded in a patient check-in kiosk. We looked at many potential solutions, and the final two candidates were UV-C and Copper. Copper has some real advantages, and it has the data and the approvals to go along with it. Like any other solution, though, it has its disadvantages. It kills bacteria, but the rate of kill is slower. It is safer, but it is more expensive. A targeted, comprehensive approach to battling bacteria is the best approach. In the end, for the kiosk, UV-C was the clear winner.
The question might be why were more not sold then. Good question. And we think the answer is again, a combination of factors. The two primary ones are 1st; there was no subsequent independent lab testing. That costs money, and a small company must be frugal—secondly, the cost premium. Too often, customers, even those in the public health sector, see the least price, and make the short term cheaper selection.
Four years later, they are maybe adding all types of antibacterial protection, and issuing press releases how they are “now” better serving their patients. They could have been sending out PRs that from the get-go, they have always cared. Plus they would’ve saved the additional money. And likely, fewer patients might have been infected at the hospital.
For a full wrap on antibacterial solutions, including Copper and UV-C, see the main Antibacterial page here onsite. We’ve included at the bottom of the article below, the useful UV-C links.
Our recommendations for these technologies at the current time?
Copper plodding on fixtures, handles in facilities is a good idea
Spot cleaning with handheld UV-C during maintenance cycles is good
There are now UV-C systems for ceiling lights which sanitize the air in the room (think sitting in a dentist office or chair e.g.)
The following is the originally posted press release from 4 years ago.
Back in September, there was a terrific article related specifically to temperature kiosks which we promoted. The tagline was “Marriott CEO Arne Sorenson’s defense of “hygiene theater” shows what the business community sees as a viable alternative safety measure.”
Back then the news was all about:
cleaning contact points (actually touchscreens part of daily maintenance for kiosks)
Getting people to use cleaned check-in kiosks instead of exposing the front desk employees
Copper antimicrobial “grip point” (big in hospitals for controlling spread)
air recirculation systems for cleaning the air of microbes (our dentists put in a new one)
temperature monitoring kiosks for customers and employees (multiple levels of EBT)
Off-hour UV light scanning
Robotics used in cleaning (airports use these)
There was no 100% certainty of anything working 100% of the time
There were more but you get the idea. Kitchen Sink. Anything and everything. Confidence by customers and employees.
Worth noting that Marriott’s business fell by as much as 95 percent domestically in late January 2020 and into February. China is the big cheese for Marriott earnings. Back then not a lot was known about transmission or asymptomatic for that matter (people without a fever develop a fever later). From Skift who we really like.
The variety of initiatives across all hotel brands garnered criticism in recent weeks, as skeptics label some elements as “hygiene theater” that aren’t necessarily effective on their own. But Sorenson defended the approach.
“A temperature check is a very dubious tool for ID’ing those who have the virus; nevertheless, that temperature check is hygiene theater, if you will,” Sorenson said. “It’s communicating to folks we care about what you feel and want you to stop and think about if you’re having any symptoms, and we also want to communicate to you that you’re now entering a place in which we’ve got protocols in place to protect you and others in the environment.”
Further, he said critics should view the measures as a package deal rather than a standalone feature for their effectiveness. Business won’t build back unless guests have confidence, even if that is achieved through a little hygiene theater.
“Somebody explained this like Swiss cheese: If you’ve got one slice of Swiss cheese, you’ve got holes and can get through it,” Sorenson said. “But if you’ve got four or five slices of Swiss cheese stacked next to each other … Put it all together, it makes a substantive difference in safety, a provably reduced risk of the spread of the virus, and collectively engaged in a theater that tells us or reminds us all to be careful. By being careful, we’ve further reduced the real risk associated with it.”
I’ll admit it. I like swiss cheese and I like that metaphor.
Recently we saw “hygiene theater” resurface in a recent Atlantic article. We subscribe to the Atlantic (one of the few) and were surprised to see the phrase basically downgraded to just scrubbing or cleaning surfaces and then to minimize cleaning efforts as unnecessary.
Getting people to come back to your hotel or restaurant any way you can is completely necessary. If you look like you have covered any and all bases, your odds improve.
The fact the Atlantic writer tries to misappropriate the phrase “hygiene theater” away from temperature kiosks and hospitality and tries to reinvigorate the “grimy” surface world reminds us of the tabloid writers in the UK some time back with their “check your touchscreen” clickbait headlines.
And we think the pandemic and all its ramifications cannot be said to be fully and completely understood at this time despite what publications now publish.
We wish publications would not feel compelled to take the aggressive posture they seem to feel required to do.
Samsung unveiled its supersized entertainment-focused tablet back in October, and now – four and a half months later – it’s finally launched on Verizon priced at $599.99, running Android 5.1.1.
Elo, a supplier of touchscreen solutions, announced SelbySoft Inc., a supplier of café point-of-sale systems, has certified three of Elo’s solutions for use with SelbySoft’s SP-1 POS software.
Elo solutions, certified by SelbySoft, include the X-Series, E-Series and PayPoint all-in-one POS terminals. Elo said its X-Series is known for its configuration options that meet the needs of a wide variety of retailers. Elo’s E-Series is designed to offer commercial reliability with a small footprint while maintaining affordability. In addition, Elo’s new PayPoint platform delivers integrated functionality retailers demand, including a built-in, flip-to-sign touchscreen, barcode reader, cash drawer, receipt printer and customer-facing display. SelbySoft certified the PayPoint devices for Windows operating systems.
Point of Sale (POS) Terminals Market size is forecast to be worth USD 103.52 Billion by 2023; as per a new research report by Global Market Insights, Inc.
Newsletter from Lilitab on iPad Mini Tablet Kiosk System. You can contact Michael McCloud at Lilitab via email at [email protected]
About Lilitab
As the only tablet kiosk company that is an Apple “Made for iOS” manufacturer, we are uniquely qualified to build custom kiosk solutions. Our in-house engineering team has designed tightly integrated credit card ready, custom MFI lightning cables and our patent pending Magdock interface. Additionally, our tablet and iPad enclosures can be merchandised or customized with an assortment of wood grain patterns, colors or finishes to suit your needs.
PROVISIO releases new Kiosk Content Management System (CMS)
PROVISIO has released new versions of the company’s kiosk software for Windows and Android.
SiteKiosk Windows 9.4 & SiteKiosk Android 2.7 support SiteCaster CMS – a newly developed Kiosk Content Management System (CMS).
Click to expand image
The new SiteCaster solution focuses on interactive information boards and provides a way to quickly customize content.
A new HTML5-based user interface opens up a wide range of usage applications with easily customizable sample templates.
SiteCaster offers various templates, an easy to use web-based user interface (Cloud), widgets as well as extensive user rights management for your projects.
Create and publish your interactive content to displays, tablets, kiosks and public computers in minutes.
For more information please visit our website at www.provisio.com
PROVISIO is a market-leading software development company providing turnkey secure kiosk, digital signage and remote management software solutions. PROVISIO products are sold in more than 50 countries through offices in the U.S. and Europe. Fortune 500 companies, including Verizon Wireless, Hilton Hotels, BMW, T-Mobile and Citibank, have chosen the company’s easy-to-use and scalable software solutions for deployments of 1,000+ machines. PROVISIO has the largest installed base of kiosk software products worldwide.
QSR kiosks are big these days and the poster child might be Paneras actually though for sure McDonalds “once again into the fray” efforts bring a lot of attention (ditto for Wendy’s and others). Good quote from Olea and good article.
The next webinar in the Section 508 Best Practices Webinar Series will take place September 27 from 1:00 to 2:30 (ET) and will cover accessibility to electronic and information technology, assistive technologies, and reasonable accommodations.
The Section 508 Best Practices Webinar Series provides helpful information and best practices for federal agencies in meeting their obligations under Section 508 of the Rehabilitation Act which ensures access to electronic and information technology in the federal sector. This webinar series is made available by the Accessibility Community of Practice of the CIO Council in partnership with the U.S. Access Board.
General Touch has been a leading touch solutions provider in the global marketplace for more than 20 years. By putting the customer’s interest first, GT consistently offers exceptional customer experience and satisfaction through its wide variety of touch technologies and solutions including All-in-One touch systems.
WHO WE ARE
As a forerunner in the China’s touch industry, General Touch quickly became a global player in delivering high-quality, cost-effective and versatile touchscreens for customers from 80+
countries with over 4 million installations. GT produces touchscreens and touch displays that meet international standards such as CCC, FCC, CE, UL, and ROHS.
WHAT WE DO
General Touch makes available advanced touch technology at a sensible price for its clientele. GT further adds unbeatable
value through customization to meet particular needs when required. The versatility of GT’s touch products is evident from their presence in varying industries such as Gaming, Kiosks, POS, Banking, HMI, Healthcare and Public Transportation. GT heavily invests in R&D so as to produce touchscreens with broad range of sizes (7” to 86”), for wide range of applications and for long periods of utilization. With a focus on delighting both
customers and users, GT’s Pcap/ PIT/ SAW/ IR touchscreens have garnered loyal and prolonged support from international brands. General Touch even offers up its touch products for ‘adoption’, empowering customers who have proudly branded GT’s touch products as their own (OEM), thus, increasing their corporate stature and extending their market reach.
WHY WE ARE LOVED
By betting our success on our customers’ success, we do whatever it takes to fulfil their product requirements. Should there be any shortcoming, our customers know that we will do right by them. At the end of the day, our customers are delighted by our passion to help them thrive in their business arena with our competitive, reliable and appealing touch products backed with our dedicated aftersales service. Best of all, our customers get to enjoy the
benefits of our continual growth and improvement in our business practice and technical competence.
For more information and a free quote fill out the form
In this article I’m going to give you an example of the factors that contribute to the cost of building custom kiosk software and broad cost ranges.
Custom Kiosk Software – How Much?
Source: blog.kiosksimple.com
Common question is “how much will the kiosk software cost”.
First let’s start out with the factors that have the biggest impact on the software costs. Please keep in mind that our specialty is payment kiosks.
Is the kiosk accepting payments and if so what form of payments?
Does the kiosk need to be EMV or PCI compliant?
Does the kiosk need to dispense change (cash and/or coin)?
Does the kiosk need to support any other user interface devices (i.e. barcode scanners, RFID, webcams, etc…)?
Does the kiosk need to interface with an API or other backend accounting system?
Does the kiosk need to be able to continue operating during an internet outage?
What are the reporting requirements?
What are the administrative requirements (setting up kiosks, changing pricing, etc.)
and many more…
These are just a few of the questions that help us determine the cost of the custom kiosk software.
Let’s get to the numbers which is probably the reason you’re still reading this article. Please keep in mind these are typical ranges for a small custom payment kiosk. Larger projects intended to scale to hundreds or thousands of kiosks can go much higher.
The cost for the kiosk hardware typically runs in the $5K-$15K range depending on the payment devices/peripherals, if custom engineering is required and order quantities.
The cost for the custom kiosk software has a much broader range because there are so many factors. Typically our custom kiosk software ranges anywhere from $50K -$250K.
Self-service kiosk solutions for DMV registration and motor vehicle transactions
dmv kiosk models deployed by Frank Mayer and Associates, Inc.
Intellectual Technology, Inc. (ITI) develops self-service kiosks for DMV branches with systems capable of processing a variety of essential tasks unique to its industry.
DMV Kiosks Offer Convenience at 24-hour Bureau of Motor Vehicles Location
Click for full size – dmv kiosk
The Pine Valley Self-Service Office, also known as the BMV Connect Center, in Fort Wayne, Indiana is an innovative office model that grants customers access to motor vehicle services 24/7. Outside of the normal services offered by other ITI DMV kiosks, these wall units also provide full document scanning, image capture for potential ID issuance, and more. Read additional details about the BMV Connect Self-Service location here.
The self-service DMV kiosks process the following:
Click for full size — ITI DMV KIosk New York
Vehicle registration renewal certificates and decals
Duplicate vehicle registration certificates and decals
Driver license renewals
Driver history records
Insurance reinstatements
Motor Carrier International Registration Plan (IRP) and IFTA payments
Not only do they decrease wait times and improve employee satisfaction, but customers can access them at non-DMV sites for more convenient hours and locations.
Michigan is discovering the benefits for themselves. Michigan Secretary of State Jocelyn Benson has said:
“We’ve already seen a significant increase in customers using the new machines,” said Benson. “During the pilot phase, the number of transactions increased significantly on three-quarters of the new machines compared to the same period the previous year. In some locations, the increase has been as much as 57 percent.”
We want to recognize and congratulate the VA on their continued success with the MyHealtheVet project, surpassing an amazing 5 million users this year!
“My HealtheVet is a shining example of how Veterans can play a more active role in their health care journey.” VA Secretary Robert Wilkie said about the accomplishment. “VA is committed to providing the necessary technologies to ensure that Veterans receive care when and where they need it.”
MHV Express Kiosks
DynaTouch’s MHV Express™ Kiosks helped the VA achieve this major milestone by providing patients with secure access to the website over 4.5 million times, just in the last two years! The first MHV Express kiosks were acquired by the VA in 2010 to increase awareness of and enrollment in the portal at the point-of-care, and to encourage patients to opt in to Secure Messaging. The kiosks feature a user-friendly interface with rich graphics that entice Veterans to engage, and large button selections that make it fast and easy for them to do so.
The very first MHV Express kiosks installed were the standard upright model that DynaTouch uses for most of its TIPS eGov Kiosk™ solutions. TIPS eGov Kiosks are configured with a privacy filter, printer, rugged keyboard and trackball. After receiving a great deal of feedback from the Veterans using the systems in the early days, DynaTouch designed a sit-down kiosk configured with a standard keyboard and mouse, so Veterans could be as comfortable as possible navigating and interacting with the portal. The sit-down model soon became the VA’s most popular form factor. However, several VA facilities still prefer the upright kiosk. And some prefer a countertop kiosk due to limited floor space, or tablet kiosks for portability. All DynaTouch kiosks are powered by TIPS Kiosk Management Software, which is on the VA’s approved list of software due to its robust security features and ADA/HIPAA compliance.
Relevant news from around the world. If interesting and noteworthy news send comments/suggestions to [email protected]
March 2021
QSR Business – El Pollo Loco is expanding in Denver adding 10-15 restaurants. The restaurant chain said the Colorado expansion is part of a plan to open 140 new locations throughout the western United States by 2026. El Pollo Loco currently operates 478 locations in Arizona, California, Nevada, Texas, Utah, and Louisiana.
Touchless Technology for your toilet. Only in Japan for now. Also included is pic of new UV antibacterial treatment for sinks (think the hotels…)
Contactless kiosks all the rage in South Korea. Korea’s kiosk industry has largely been led by mid-sized companies. Hanasis, I-Tech and BT.One are among the recognized players. They rake in between 10 to 40 billion won in annual revenue. Conglomerates — Samsung Electronics introduced the Samsung Kiosk in Korea on Feb. 17. The device’s screen is coated with a special film that has a sterilizing effect, the company said. The kiosk uses Samsung Knox, the same software present in its laptops and handsets, to prevent hacking.
Credit Card Payments for IKEA and others via FISERV go totally offline. Customers at McDonald’s, Ikea, Popeyes, and others say they can’t pay using their credit cards. The payments processor Fiserv said its services were interrupted on Friday. Earlier in the day, Chick-fil-A experienced an outage and gave out free meals.
Touchless large format displays from Samsung in the news. Samsung Electronics France and iNUI Studio have introduced the IRxTOUCH KIOSK SERIES 2, a touchless interactive kiosk solution that is said to offer the same experience as a touch device but for the fact that the user doesn’t have to touch the screen to use it but only has to move a few centimetres from the display to navigate precisely through the various menus. The solution is designed to offer a clear advantage from a health point of view.
Looking for a job or maybe you are looking for people (sales people usually)? Be sure and check the Jobs listing.
Interview with TSI Touch Mundrake — big proponent of more touch. TSI provides the touch overlays used on many touchscreens especially large format screens (55 and up). Good explanation of PCap versus IR and why IR is better for large format touchscreens (higher fidelity). And he seems to imply that as long as we touch our mobiles, we will touch everything else. At some point we may truly start talking to our mobiles and then things will change. Interview by 16:9 good job.
No relationship between minimum wage increases and the adoption of touch-screen technology
McDonald’s restaurants raise their wages after a city or state raises its minimum wage ($1.00 premium above)
when the minimum wage goes up, the price of a Big Mac goes up too (just not very much given generally low wage component)
Intel UK Keeps Up Kiosk Related Content – this one on hardware required (openvino and intel vpro). There is a semi-useful link to qsrmagazine on left effect. Has an old Zivelo push tactic. There a better ways to burn a budget.
Microsoft offers guidance for customers using kiosk mode in Microsoft Edge Legacy – Microsoft Edge Legacy browser support ends on March 9, 2021. The Microsoft Edge Legacy will be removed and replaced with the new Microsoft Edge when you apply April’s Windows 10 Update which will become available on April 13, 2021. To continue using kiosk scenarios, customers need to install the new Microsoft Edge and set up kiosk mode before installing April’s Windows 10 Update Tuesday release to their devices.
Self-service kiosks – following the lead of fast food — Nice reference to Pyramid and McDonalds. Intel pitching its footprint in restaurants though from all accounts Android cannot be ignored. By BigHospitality and sponsored paid for pitch — The QSR sector has been the quickest to adopt technology such as self-service kiosks, and are so far reaping the benefits
January 2021
Europe/UK News — The limit on a single payment using contactless card technology could rise to £100 – more than double the current limit. From the BBC UK
Misleading Temperature Kiosk News Story — It makes us a bit despondent seeing stories like which are trumped-up success stories or just lazy puff news by US institutions bragging on their unwitting purchase of Chinese tech. We are glad Biden signed Buy USA. Much better and more affordable solutions by US companies and US technology than these deceptive tablets. Alabama of course made the 2M mistake with blacklisted HIKVision that promised the world and delivered an invoice.
Walmart Making Incursion Into Finance – Walmart Fintech Incursion From the Financial Brand Jan 2021 — The deal with Ribbit may reflect Walmart’s desire to get further into the actual guts of financial services, rather than being …
Legal kiosks in Minnesota — To address this digital divide, the Minnesota Legal Services Coalition requested CARES Act funds to give communities access to civil justice by creating a statewide network of 250 legal kiosks to be stationed in a variety of court, agency, non-profit, and other community locations.
Point of Sale RFPs refresh on posrfp.com — last five months + active one for December (Manitoba/Alberta) we included the actual rfp document for download
Intel Touchless 2020 Whitepaper – Opinion – We saw new whitepaper by Intel on touch screen monitors & going touchless & hoped that it would be instructive. Unfortunately…
Smart City RFP New Jersey – Outdoor dual-sided 55s for public information. Surveillance cameras. Hotspots.
Coinstar Expands Its Coinme Bitcoin ATM Fleet to 5,000 The service is now available in nearly 25% of Coinstar’s total kiosk fleet and in 40 U.S. states, according to figures provided by Neil Bergquist, chief executive of Coinme. Coinstar change-counting machines are located in supermarkets, gas stations and convenience stores around the country.
CDC issued report on their results testing 800,000 travelers for potential COVID. They identified only one. Questions remain why zero false positives for example. What did they do right and what did they do wrong?
Compact, Ready-Made kiosk line announced by Posiflex. The new Mercury EK Series is a line of sleek, compact kiosks available in either a floor-standing or countertop setting, with two Windows OS models and one Android OS model to choose from. BusinessWire
McDonald’s announced a new growth strategy for 2021 — “Accelerating the Arches” — includes a new crispy chicken sandwich and a new loyalty program: MyMcDonald’s. Described as a “new digital experience growth engine,” the personalized loyalty program and all-in-one platform will offer tailored promotions for members and the ability for customers to place orders “through the channel of their choice.” Test pilot in the Phoenix area over the coming weeks. Link to article on NRN
October
Home Depot 6,000 units (we are guessing) — Reality Interactive, a leading retail technology design firm and digital agency in Middletown, Connecticut, announced the launch of its AXSIS™ Thermal Enabled Digital Hub. The leading home improvement retailer in the world has already deployed 6,000 units
Pizza Automation Option – Basil Street Pizza — An autonomous pizza baking machine that cooks a thin crust brick-oven style 10″ pizza in 3 minutes for around $10 reducing exposure and risk with touchless baking and tap and swipe payment!
NRN article – Touchless tech gets prioritized at restaurant chains during the coronavirus pandemic. QR codes, artificial intelligence and robots help make the lives of customers and employees easier. — Link
PSA – Deceptive Meridian Temperature Tablets Endanger Public Safety. Includes video. — Link to IPVM article
AI Kiosk – Lenovo and Reese team up for AI-driven crowd behavior modification to maintain health protocols at sporting events. First use of AI we have seen in this fashion. LINK
Betting Kiosk – Newgioco Obtains GLI-20 and GLI-33 Certification for Kiosk Installations of Elys Platform on Yahoo News LINK
Canadian retailer vends ready-made meals from contactless kiosks. link
Michigan DMV hits 1 million transactions. The kiosks located in stores around the state allow residents to renew license registrations and purchase tabs without going inside a branch office. There are 127 kiosks around the state with plans to add 23 more outside Secretary of State branches and at Kroger and Meijer stores.
Amazon Go Stores are using palm biometrics now. Nice little unit and guessing fujitsu. Link
From the UK — Kiosk and Digital Signage 2020 (KDS 2020), Europe’s leading one-day summit for kiosk and digital signage industry professionals has been postponed.
Temperature kiosks — we saw an article push from a kiosk portal promoting Chinese temperature kiosks. We’ve notified the portal about the product and hopefully paid advertising does not trump public interest.
September
CLEAR providing app and kiosks for MGM Resorts meeting in Minnesota. Combines identity credentials with COVID tests, Link
Great background on Harrahs purchase of Caesars along with William Hill context — GGB Magazine
Kioskmarketplace news — Emirates self check-in,
Walmart store redesign, Treasury to forgive PPP loans,
BioLife Sciences introduces touchless vending machines, Voice technology provider teams with Mastercard, ViewSonic introduces hand sanitizing stations, Toshiba introduces multifunction printer
Can Kiosks Find New Life During Coronavirus? QSRMagazine article talking with Mike Geiger of Moe’s and also Michael Cecchini of Pure Green on kiosk opportunities. Link
Digital Signage — Turns out DSE has no assets for refunding payments or anything. The digital presence at Digital Signage Connection is toast. Remains to be seen what DSF does. Link
Gaming — Caesars Entertainment’s play for William Hill is the latest sign Las Vegas sees tons of upside in moving chips in the direction of online gaming and sports betting. Article
Viewsonic Offers Hand-Sanitizing Stations — The Health Flex Kiosks include options for integrated displays and secure storage for media players, routers or surge protectors, and a touchless hand sanitizer dispenser holder (hands-free dispenser is optional). See the catalog for hand sanitizer stations that the KMA offers.
DSE Declares Bankruptcy – writeup on 16:9 — It was matter of time. It was a few years back they opted for quality argument over quantity. Show never grew. ISE and InfoComm are still running but we suspect most will migrate over to NRF just like we did in the kiosk industry.
QSR Market Update Opinion – QSR & Fast Casual Restaurants – Is the Restaurant Business Getting Better? September 18, 2020 Editor Note: We do interviews with magazines (recently for NRN) and in those we express what we call “ad hoc” opinions based on what we have seen and heard. For sure
09/11 Buyer Beware — Appears to be a McDonald’s outdoor menu (Samsung OF55F?) with some severe burn. Link
09/11 Video – Behind-The-Scenes Look At Changes Coming To TSA Checkpoints Amid Pandemic | NBC Nightly News
09/11 Question: How to count people without any concerns regarding privacy or data protection regulations? Nice writeup by Wick of Heimann Sensors on LinkedIn – link
09/11 Questionable Claims — Copper-infused antimicrobial film – called NanoShield – its makers claim will self-disinfect something like a touchscreen in less than 15 minutes. Thanks to 16:9 for the expository article.
09/10 – PCAP TILE for seamless across multiple 55 inch screens announced by TSItouch (includes video) – link
08/25 — Whole Foods Cashierless By Next Year? Amazon may be looking to bring the cashierless tech found at its Go convenience stores to Whole Foods supermarkets as early as next year
08/25 — Circle K piloting autonomous self-checkout technology LINK
08/25 — Walmart adding new modern self-checkout bays in Wichita. Pics. LINK
08/25 — Five steps of legal advice on handling anti-mask customers from National Restaurant Association LINK
08/25 — From JAL website – Japan Airlines (JAL) today announced the decision to trial new touchless technology at Tokyo`s Haneda Airport, starting August 24. LINK
08/25 — DART Gets Touchless Kiosks for Wayfinding LINK
08/23 — Article on UV-C Wands from CNET. The dangers of. LINK
08/20 — South Korea begins using a robot greeter. checks temperatures, dispenses hand sanitizer, enforces social distancing and makes sure you are wearing a mask. Thanks to Ross at QwickMedia. Video. Link
08/14 — More than 15,000 Canadians have died of an opioid-related overdose since January 2016. is transforming the distribution of regulated products with an integrated platform that combines industry-leading software, advanced biometrics, and tamper-resistant hardware. Article
Click for full size Opiod dispenser
08/13 – Digital signage news — Fourwinds Acquires SmartSpace. Workplace software for employees (tough market). Expands FWI’s international presence and capabilities with offices and employees in the US, UK, Europe, and Asia. Link
08/13 – report from IPVM on the Alabama Fever Detection deal which involves HKVision (blacklisted). $1M deal. Link
0812 – VA and Cerner appear to be “back on”. This time the date is October. Veterans Patient Check-in kiosk and Mobile in play here. Link
08/12 — Recommended Accessibility requirements for RFPs article by The Paciello Group (TPG). Link
08/11 – TSA is putting in new ID verification (CAT). Credential authentication technology (CAT) at Thurgood Marshall Airport and others. Not kiosks, just desktop devices inline for use. Link
08/10 — GRUBBRR works with BlueStar. BlueStar is a Solutions-based distributor seeking to offer its customers complete solutions which can be taken to market and not just individual pieces of hardware. GRUBBRR will work with BlueStar for ready-to-go self-ordering solutions. BlueStar distributes much of the hardware used in GRUBBRR products, and now will have access to the software that can transform those products from simple hardware into automation solutions. Link to full article
08/04 — From HotelBusiness — Temperature Scanning Can Help Employees & Guests Achieve Peace of Mind– article link
08/04 – Elo announces Elo AccessTM temperature screening kiosk. Looks to be a “turnkey solution” application for wellness-check at the door. Specs for bolometer and camera not disclosed. Press release link
08/02 — Curative deploys first Covid19 testing kiosk in California. Not bad looking. Link
07/29 – Henry Ford hospital adds temperature screening kiosks. Note that this has been misreported as retinal scanning when in fact after speaking to hospital they confirmed to KI that it is in fact inexpensive Infrared sensors.
07/26 — A man using a prosthetic mask stole more than $100,000 at casinos, prosecutors say. Colletti, 55, allegedly targeted his victims by illegally obtaining their personal information and then using counterfeit driver’s licenses to withdraw funds from their personal bank accounts via self-service kiosks at the casinos. The kiosks, operated by Global Payments Gaming Services, are used by the casino industry for bill-breaking, jackpot processing, cash withdrawals, cash advances, and ticket exchanges, among other services, according to the complaint. The kiosks require users to insert their driver’s license and the last four digits of both their Social Security number and phone number before checking account funds can be withdrawn. Each victim had previously enrolled to have their bank accounts linked to their profile in Global Payments’ “VIP Preferred Program,” the complaint said. Link to article on CNN
07/21 — How the pandemic is affecting business travelers in airports. Lots of pictures with this article. Malaysia, UAE, Canada, Doha. Link
07/21 — 170 companies now offering thermal imaging. In Just 6 Months, ‘Fever Cameras’ Have Become a Full-Fledged Industry More than 150 companies now sell alleged fever-detecting technology aimed at the coronavirus. Link
07/21 — Temperature screening — Suprema Adds Thermal Camera to Biometric Kiosk Solution LINK
07/21 – American Airlines unveils touchless kiosks. The kiosk prints the bag tags, all without the customer having to touch the kiosk. Link
07/20 – The Hawaii Department of Transportation (HDOT) has selected passenger temperature screening technology for use at Hawaii’s public airports to help protect the community and identify passengers with a potentially elevated body temperature. Nice article too at Homeland Security
07/20 — Olea offers financing on temperature kiosks. $8 per day for a temp screening kiosk including shipping and extended onsite warranty when you finance. Compared to assigning and employee to scan everyone coming in the building not to mention safety it’s a no brainer really.
07/16 – Olea Hires Director of Alliances & Partnerships – Olea announces the hiring of channel sales and partnerships industry expert, Rusty Gaynes, as Director of Strategic Alliances and Partnerships.
07/16 – Networld announcers new virtual summit — Self-Service Innovation Virtual Summit Dec. 8-9, 2020. Wide range of self-service interest including vending, food packaging and more.
07/16 – South Hall Kroger gets new DMV tag renewal kiosk. Link
07/16 – Webinars – July 16th — Panel Discussion — The rapid growth of kiosks and the next evolution beyond self-service
Thursday, 16th July at 4:00pm UK time
Tradeshows – Yesterday (7/9) NRF announced the Big Show will not be happening in January. Instead it will be in early June. A virtual show will occur in January. Here is the link. We will be in 1503. Now NRF is just about two weeks after the National Restaurant Association show in Chicago. We were expecting the postponement as we became aware of several of their marquee “biggest show of the year” companies grounded their travel thru January. At NRA the KMA has a 10×20 in the Tech Pavilion. Here is our booth location.
Customer Experience – Top 80 Stats About A Future Customer Experience Shaped By Technology — Link
Electric Cars – Electric Car Charging Stations Are Finally About to Take Off – Bloomberg
Kiosk Software – KioWare for Windows | Configuring KioTouch™ YouTube Video
Airlines – Changing the way we fly and interact at airports with smart self-service solutions by Materna IPS GmbH. This is not a short #COVID response but a sustainable solution to upgrade the flyer’s customer journey. Pyramid Computer GmbH is very proud to be part of that solution. New Self-Bag Drop Materna
Thermal Imaging — MoviTHERM launches FLIR A500-EST. A camera designed with your elevated skin surface temperature screening needs in mind. https://zcu.io/yEJu
Coming soon: The new embedded RFID module from Zebra Technologies. The RE4000 is Zebra’s first RFID module designed to be embedded into Zebra’s RFID printers and third-party OEM equipment. Endless applications include medical devices, kiosks, access control, smart lockers, robots, vending machines, casino terminals, ticketing systems, POS terminals and many more.
June
McDonalds Kiosks — McDonalds permanently closing Times Square Flagship. Link. McDonald’s confirmed this week that the company has made the “difficult decision” to close the famed corporate store in Times Square, a move that was in the works prior to the coronavirus pandemic.
Healthcare Kiosks — as news reports detail the impact COVID-19 will have on our population and the healthcare system that serves it, many medical facilities have put systems in place to streamline services and keep frontline workers safe…… — Link
Budget Considerations for Self-Service Kiosk Success — Link — carefully consider each of these five high-level areas in solution budgeting – they will all come up. This is a macro view of the main elements of project budget, and supplier evaluation considerations that can most effect your budget
Custom America announces the availability of the all new D4 desktop label printer – read more about the new product release here:
Appetize on “What is a Virtual Kiosk” — Virtual Kiosk allows guests to instantly access mobile ordering on their smartphone. It uses QR or Quick Response Codes– a surprisingly easy to use technology– to bring guests directly into the ordering site.
Evoke Partners with Core Intelligence on Distancing Application — We’re excited to partner with Evoke Creative for CORE | Intelligence Powered By FastSensor, designed to allow business owners to monitor social distancing in real-time through our groundbreaking, AI technology, all while allowing you to get to know your customers better than ever.
Frank Olea Podcast with 16:9 — Excerpt on touchless — Yeah, it’s fun. It’s gimmicky. But yeah, getting the public to change their behavior is gonna be really hard. I mean, it ‘s about the path of least resistance, right? So unless it’s easier, it’s not gonna happen.
New telemedicine kiosk option from Lilitab — Introducing new Telemedicine Tablet Cart. It’s perfectly suited for any healthcare environment to be wheeled into patient rooms allowing doctors to “see” their patients at a safe distance. It meets all ADA requirements for lying, seated, and standing positions with self-adjusting tilt.
FDA Makes Hand Sanitizer Recommendations — FDA advises consumers not to use any hand sanitizer manufactured by Eskbiochem SA de CV in Mexico, due to the potential presence of methanol (wood alcohol), a substance that can be toxic when absorbed through the skin or ingested. FDA has identified the following products
Video Call Kiosks from KIOSK — Compunetix is pleased to announce a partnership with KIOSK Information Systems (KIOSK) to deliver Video Call Center™ (VCC) on digital kiosks. Compunetix Video Call Center (VCC) for Healthcare is a browser-based, real-time voice and video workflow solution for healthcare providers that need to remain available to their patients in a safe and secure manner.
Moviegoers return as Cinemark cautiously reopens — Cinemark is the first major theater chain in North Texas to reopen its doors, welcoming customers Friday at locations in West Plano, McKinney and northwest Dallas off of Webb Chapel. It will resume operations at other locations on a rolling basis in the coming weeks.
Electronic Shipping Kiosks — D’Arrigo California has implemented shipping kiosks at their shipping facility in Salinas, CA. This innovative tool, which contains a proprietary software program, was developed to improve efficiencies of the shipping process. D’Arrigo California’s investment in the electronic shipping kiosks and its proprietary software program demonstrates its commitment to provide efficiencies throughout its supply chain.
Wow Bao announced further expansion plans within the East Coast market. In quarter one 2020, Wow Bao will open three new locations at some of the largest transportation hubs in the region, including Dulles International Airport, Boston Logan International Airport and Raleigh-Durham International Airport. https://www.qsrmagazine.com/news/wow-bao-plots-east-coast-expansion-2020
Kiosk Design Tips : Blog article on designing kiosk application to scale. Creating a kiosk application capable of scaling from a handful of kiosks at a single location, up to thousands of kiosks spread across multiple regions requires that you design for scalability from day one.
Source: blog.kiosksimple.com
1. Offload computation to the kiosk to reduce the workload on the server
2. Choose the right database engine based on the nature of your data
3. Use a reliable content delivery network with geo-location to rapidly deliver content
4. Ensure maintainability through modular design and loosely coupled layers
5. Regularly analyze your code to ensure it’s running efficiently
How Do I Get An Estimate For My Custom Kiosk Software?
If you’re like 99% of our clients you probably want to get some idea of what your custom kiosk software will cost before hiring us for your project.
This is smart of you and we’re always happy to provide an estimate.
What most people don’t realize initially is that in order to make a great estimate, we’ll need to work together to plan out your project before we know how much work is involved.
Here’s the steps we use when creating an estimate for a custom kiosk software project.
Esper — full-stack Android solution for the kiosk industry. Esper locks down the kiosks to the hardware layer for significant operational efficiency and performance.
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