Android Kiosk Software – New Release of KioWare for Android

Android Kiosk Software New Release of KioWare for Android

KioWare Android kiosk softwareKioWare has a new release of KioWare for Android (version 3.15).  Also they have also released a new KioCall Android App (available in the Google Play Store) for use on Android phones and  tablets – it allows for sending and receiving calls to/from kiosks or other devices running KioCall.   

Summary:   

Version 3.15 of KioWare for Android (Lite, Basic, & Full with Kiosk Management) has added a number of new features and UI improvements including password protection options for the configuration tool, an updated Android SDK (Version 26), ability to add superuser permissions when provisioning, and more.  Using the KioCall Video Conferencing app (from KioWare), KioWare for Android can now accept incoming calls while in Attract mode. A new battery management tool is also available (for use with the ArmorActive Optica Pro LED™.)

Additionally, the KioCall videoconferencing app, previously available only for use on Windows devices, is now available as an Android app for use on Android phones and tablets.

More Information




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ADA Kiosk – U.S. Access Board Launches YouTube Channel

ADA Kiosk – U.S. Access Board Launches YouTube Channel

US Access BoardThe U.S. Access Board is a federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards. Its guidelines and standards address access to the built environment, information and communication technology, transportation, and medical diagnostic equipment. The Board also provides technical assistance and training on these design requirements and enforces accessibility standards that apply to facilities funded by the federal government. US Access-Board Website: https://www.access-board.gov/

More ADA Information




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Industry People – Reggie Medford joins Frank Mayer & Associates

Industry People – Reggie Medford joins Frank Mayer & Associates

Reggie Medford Frank MayerReggie Medford brings more than 20 years of experience in the retail store fixture industry to his new position as Regional Sales Director at Frank Mayer and Associates, Inc.  His background working with leading global brands on full store and POP display programs has given him an in-depth understanding of the entire development, production and installation process.  His areas of expertise include consumer electronics, footwear, sporting goods, luxury and apparel.

More Frank Mayer and Associates, Inc. news




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Tokenworks ID Authenticate Product News – User Authentication Drivers License

Tokenworks Product News – User Authentication Drivers License

We like to highlight our members when we can and new product enhancements are now available from Tokenworks.

Tokenworks provides a complete range of Age Verification, Data Entry & Form Fillers and Forensic Scanners. And complete developer tools.

Editors Note:  While with KIOSK Information Systems, I probably participated in the installation of literally thousands of Tokenworks devices for various customers. We found them to extremely reliable and updating to latest jurisdictional data was ideal.  

IDWedgeKB

USB Keyboard drivers license scanner with built in parsing – Recently Tokenworks did a node.js project which lets browsers grab data from device.

ID Wedge
The IDWedgeKB™ form filler desktop solution scans drivers licenses, ID cards, credit cards and other magnetic striped cards and fills computer forms with information from the card automatically! Plugged into any USB port and recognized as a keyboard, the IDWedgeKB™ extracts contact and payment information fields from driver’s licenses, debit/credit cards, membership cards and student IDs and sends them to the flashing cursor on ANY computer.

IDWedgePro

Software based – multiform – auto form filler.

ID Wedge Pro
The IDWedge®Pro form filler solution scans drivers licenses, ID cards, credit cards and other magnetic striped cards and fills multiple computer forms with information from the card. It automatically recognizes and populates forms in multiple PC applications, allowing different applications to share the same ID scanner. It works with any PC application that accepts keyboard input.

ID Parser Server product

A parsing server that clients can run from a windows server or on Azure and parse drivers licenses.

ID Server Parser
For larger clients, a great way to parse across large number of internet-connected devices. Supports Windows, Mac, Android, iOS, Applications. Simple to integrate and easy to Update . Uses TokenWorks Proven ID Parsing DLL software. Handles all N. American Drivers License*, State issued IDs, Ontario Health Card, Military IDs

 

The founders of Tokenworks have been involved in the Smart Card market since 1992 and have participated in a number of industry events and associations such as the Smart Card Forum, Smart Card Industry Association, Smart Card Alliance, CardTech/SecureTech and National Association of Campus Card Users.

In all of our efforts, the following principles are paramount:

  • Design in durability, quality, and value.
  • Deliver value to our customers and shareholders.
  • Do it once. Do it right.
  • Keep it simple.

For more information and pricing (included on website) visit Tokenworks website.




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Meridian Kiosks Growing – New Project Manager Amanda Jordan

Meridian Kiosks Growing – New Project Manager Amanda Jordan

Aberdeen, N.C. – April 19, 2018 – Meridian, an industry leading kiosk manufacturer, has welcomed Senior Project Manager, Amanda Jordan to its growing team of self-service kiosk experts. “Amanda’s experience is invaluable to the Meridian team, with her years at some of the worlds finest companies and her drive to continually improve the environment she works in,” said Meridian Founder and CEO, Chris Gilder.

Jordan has worked extensively in project product development in the automotive, electronic and medical industries (Siemens AG) in Europe, North America and Asia.“Successful projects are built on team cooperation and communication in dynamic and complex environments,” said Jordan. “Becoming a successful leader in project management involves recognizing and encouraging everyone’s contribution to the successful completion of a project and speaking their language.”

As Meridian’s Senior Project Manager, Jordan will strategically guide clients through each project. “As we continue to grow we see more and more projects happening simultaneously, and as I’ve heard it said, ‘kiosks are simple, you just have to get a thousand different things right.’ Having key leadership in that area is critical to doing just that,” said Gilder. Jordan will be helping overhaul Meridian’s internal systems and procedures to improve day to day operations and help manage growth.

“Meridian is a leading kiosk manufacturing company with a clear entrepreneurial flair, where independent thinking is encouraged to foster company success,” said Jordan. “People are what make any organization successful and as a project leader, it’s your job to bring a team together to drive success for the business.”

Visit the Meridian website for more information. You can view Amanda’s LinkedIn profile here.




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Ingenico EMV Q&A – EMV adoption in the self-service industry: What’s taking so long?

ingenico kiosk

EMV adoption in the self-service industry – Q&A With John Menzel of Ingenico

Editor’s NoteThis article originally appeared in ATM Marketplace and just recently in Kiosk Marketplace . Thanks! For more information on EMV options we suggest you visit the Ingenico Unattended Self Service website.

Industry observers agree the unattended sector has lagged attended retail in adopting EMV. Payment equipment manufacturers have introduced a number of EMV-compliant devices, but many terminals have yet to implement them.

John Menzel, senior self service solutions manager at Ingenico Group, a leading payment equipment manufacturer, recently offered his insights on progress in the self service sector toward EMV compliance.

Following are Menzel’s answers to questions posed by Kiosk Marketplace.

Q: What is the current state of EMV adoption in self-service?

A: EMV adoption in the self-service industry is still in the beginning stages of adoption. However, there are steps being taken from both a hardware and software perspective to increase the security of the payment devices deployed in self-service.

This includes PCI-certified devices running in a point-to-point-encrypted environment with secure read encrypted device capability, known as SRED. In this manner, all card data is encrypted at the time of the transaction to ensure security. This is an interim step before full EMV compliance.

Q: How do EMV compliance regulations affect kiosk operators?

A: Gaining EMV compliance is a process which needs to be completed any time a new combination of payment device, software and gateway/processor is created. The steps taken include utilizing PCI-certified devices, working with qualified security assessor auditors, working with certified payment gateway providers and changing the flow of the software applications to support EMV tags, etc.

So it is a step-by-step process that is a different motion and requires different partners than operating in a nonsecure world. Couple this with the fact that many operators don’t feel the need to upgrade, since they are not currently liable for fraudulent transactions under $20.

Q: What are the benefits of EMV technology?A: There are many benefits of utilizing a PCI-certified EMV solution, including insuring not only end-to-end security of the payment transaction, but insuring rogue devices and skimmers can’t be inserted or card readers removed without anti-tamper switches going off.From a consumer perspective, it gives them confidence to utilize their payment cards when making a purchase at an EMV-enabled self-service kiosk, which provides a similar experience to that which they are used to at a brick-and-mortar retailer.

From an operator perspective, it gives them the future protection of being EMV compliant, especially as higher ticket items are being offered from unattended solutions, like Best Buy’s kiosks.

Q: How does EMV acceptance improve the customer experience?

A: The more the self-service industry can emulate the brick-and-mortar experience, the better. Consumers are now used to inserting their chip cards into EMV readers at supermarkets, retail stores, quick-serve restaurants and more. Consumers understand EMV use — dipping their chip card into a reader — is supposed to be more secure. Implementing EMV at self-service gives them that security and confidence.

Q: How can kiosk operators seamlessly make the switch to EMV?

A: I wouldn’t call it a seamless experience to upgrade from non-PCI compliant, non-EMV solutions. It is more an evolution with incremental steps being taken.

This includes utilizing PCI-certified payment devices, upgrading the software applications to be EMV compliant, utilizing payment gateways that can operate in P2PE manner and undergoing quality security assessor audits of the end-to-end solution.

The future state of self-service is turning the kiosk into a stand-alone store, and secure payment is one of the services that needs to be offered and integrated into the solution for it to be effective.

 


Elliot Maras
 is the editor of KioskMarketplace.com and FoodTruckOperator.com.




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High-tech light therapy kiosk aims to combat Vitamin D deficiency, launches with clinical trials –

Vitamin D deficiency is one of most common health problems in the United States. Studies have found that as many as three-fourths of teens and adults in the U.S. may not be getting enough of the vitamin. Seattle-based startup Solius is working to combat that problem with a light therapy kiosk that…

Source: www.geekwire.com

The company enrolled 150 people in its initial clinical trial in the Seattle area, a step that is required before the device can be submitted for approval to the FDA. One kiosk in the trial was placed on Bainbridge Island, a 30-minute ferry ride from downtown Seattle, and another was placed at Joint Base Lewis-McCord, where Solius is working with the military on a clinical trial about war fighter readiness.

 

Hennessey said that the company didn’t seek out those with a vitamin D deficiency to take part in the trial. Rather, the company wanted to see who would self-refer to use the Solius device.

 

The user experience is entirely self-serve, though Hennessey said the company places the kiosks in areas like care centers where medical staff is nearby.

 We’re doing something that we believe will be better than any pharmaceutical drug, and we believe it’s the future of medicine.

Because the Solius is regulated as a non-invasive medical device, the process for FDA approval is more relaxed than for a pharmaceutical drug. Solius is not conducting a randomized clinical trial to test the device’s effectiveness, for example, something most drugs must go through before they reach the market.

https://www.geekwire.com/2018/high-tech-light-therapy-kiosk-aims-combat-vitamin-d-deficiency-launches-clinical-trials/




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SITA provides 100 automated kiosks to three airports in Mexico

IT and telecommunication provider SITA has supplied 100 of its automated border control kiosks for installation in three major international…Rea

Source: www.airport-technology.com

Travellers from up to five SITA kiosks can be managed from just one immigration counter. The kiosks have reportedly reduced the time passengers spend in queues by as much as 40%.

Mexico Ministry of Communications and Transportation secretary general Gerardo Ruiz Esparza said: “The installation of these kiosks represents another example of the implementation of state-of-the-art technology in Mexico, aimed at preserving the safety of people and their goods, as well as facilitating activities related to aviation.

“Automating the entry of domestic and foreign passengers who do not require a visa is achieved by capturing biometric data (fingerprints, photography and scanning of the passport), which quadruples the capacity of passenger attention for each migration agent.”




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Coinstar and doxo Announce Partnership to Simplify Paying Bills with Cash

Coinstar, a leader in self-service coin counting, and doxo, an innovative web and mobile bill payment solution, today announced a partnership to provide an easy and convenient cash bill pay service to consumers via thousands of Coinstar® kiosks in high-traffic retail locations. 

Source: paymentsjournal.com

“Cash is a vital bill payment option, especially for the 34 million unbanked or under-banked households in the country. Over six percent of bill payments totaling more than $235 billion annually are made with cash,” said Steve Shivers, CEO and co-founder of doxo.  “For billers, providing an easy way for their customers to pay with cash is not only a valuable service, but helps keep accounts current. Our partnership with Coinstar provides this opportunity with very little effort on the part of billers.”

 

Consumers will be able to select “Pay Bills with Cash at Coinstar” from among the payment options of participating billers when using doxo through the web or their mobile device. Then, at cash-accepting Coinstar kiosks, payers identify their biller and deposit their cash payment. Users will receive a printed or emailed payment receipt and can track their payment delivery status in real time through doxo. Billers also have the option of being featured for bill pay on Coinstar kiosks that are within their local service areas.




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Announcing the Wallaby™ POS Stand with Flip Capability

WallabyTM POS Stand with Flip Capability

The Wallaby POS Stand offers a flexible platform that can flip between retail point of sale and hospitality self-order kiosk. Equipped to house a standard 3″ printer, an expansion module and connectivity for a variety of peripherals, the Wallaby POS Stand helps deliver a seamless and engaging checkout experience.

Wallaby Stand



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Kiosks Enhance C-Store Kiosk Offerings

C-Store Kiosk OfferingsC-Store Kiosks

While c-stores have been in the touchscreen food-ordering kiosk game for more than a decade, it is by far the quick-service restaurant industry that is currently leading the charge into the future with food kiosks. Wendy’s embarked on plans to install self-ordering kiosks in about 1,000 of its U.S. franchises at the end of 2017. In January 2018, McDonald’s confirmed plans to add touchscreen ordering kiosks to half of its U.S. restaurants by the end of 2018.

Source: www.cstoredecisions.com

As disruption across channels continues, due to Amazon’s on-going innovation, changing consumer demands and rapidly developing technologies, many channels are turning to kiosks to manage labor costs, introduce new value-added services and increase speed of service.

 

From food to self checkout to product pickup to financial, DMV (department of motor vehicles) and key copying services, kiosks have the ability to provide services efficiently and can also create an experience for shoppers using new technologies.




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City Market betting on new Scan, Bag, Go system to save customers time | SkyHiNews.com

Scan, Bag, Go system to Save Customers Time

Editors Note: Our best guess is that Frank Mayer and Associates, Inc. is helping City Market and King Soopers in this Scan Bag Go project.

If you walk into Granby’s City Market in coming days you will notice a new kiosk just past the store’s interior doors and a series of signs reading “Scan, Bag, Go.”

scan bag go King Soppers

If you walk into Granby’s City Market in coming days you will notice a new kiosk just past the store’s interior doors and a series of signs reading “Scan, Bag, Go.”

Both the kiosk and the signs are part of a new shopping and payment system being set up at City Market and King Soopers stores across the nation. Granby’s City Market is one of 34 stores in Colorado where the new technology is being introduced this spring. Adam Williamson, corporate spokesman for City Market, said the Granby Scan, Bag, Go system is set to go operational on April 19.

“The one commodity that everyone wants is time,” Williamson said. “Once you are comfortable with this system the simplicity is nice. You scan as you go, bag as you go, and pay through either the app, if you have it set up, or pay through self checkout.”

Source: www.skyhinews.com

Scan Bag Go

According to Williamson, shoppers will be able to utilize the system either through a downloadable app on their smart phones or via handheld scanning devices that will be provided by the store at the Scan, Bag, Go kiosk. Shoppers will be able to scan barcodes located on products or on the shelves where the product is located using the handheld devices or their phone’s camera.

After scanning an item the price will be logged on a shopper’s scanning device, which will show a running total of all items to be purchased. After shoppers have gathered all their desired items they will be able to pay either through their phone application or via the store’s self checkout lane.




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The World’s First Four User Self-Service Weed Kiosk Has Arrived

Weed Kiosk Has ArrivedCannabis Kiosk

GreenSTOP is the world’s first self-service, four user kiosk that allows licensed cannabis providers to serve more customers in less time and customers to seamlessly pick up.

Source: www.blackenterprise.com

You don’t have to go to an in-person dispensary to pick up marijuana. That is the goal for GreenSTOP, the world’s first self-service four user kiosk that allows licensed cannabis providers to serve more customers in less time and customers to seamlessly pick up. The company’s business model is to license their “Smart Dispensary” platform to dispensaries and charge them a fee to use the platform.

Black Enterprise caught up with co-founder Tim Island to discuss the company’s plans for the kiosk.




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Diebold Nixdorf Interactive Retail Kiosk Solution Receives Red Dot Design Award

Interactive Retail Kiosk Design Award

ESSEN, Germany, April 11, 2018 /PRNewswire/ — Diebold Nixdorf Interactive Retail Kiosk Solution Receives Red Dot Design Award.

Source: www.prnewswire.com

According to release — Diebold Nixdorf has installed more than 10,000 prior-generation kiosks for quick-service restaurants around the world, primarily taking customer orders and payments. The kiosks can also be used for other various applications, including theatre ticket and lottery sales, in-store navigation maps, and even self-checkout.




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For Just $4,000, Get A Digital Signage Market Report From An Industrial Park In Florida (or a Kiosk Report)

Kiosk Research ReportsKiosk Research Reports

We try and warn people regarding the data report business and how it has become embarrassing the amount of visibility Google and others give it to it. May as well be Top Drugs and Viagra.

For legitimate reports try IHL or Frost&Sullivan, Gartner or Jupiter.

Source: www.sixteen-nine.net

From David Haynes

This is my regular reminder to anyone looking for market research on the digital signage hardware or software industries – MOST of the research reports out there are garbage.

This morning’s Google Alerts scrape of news stories that come up under “digital+signage” has four headlines about market research reports on displays and software. The photo above is the corporate headquarters of one of the research firms – a down at the heels industrial park in Deerfield Beach, Florida – the kind of place you roll into to get auto body work or buy plumbing supplies. It is very likely HQ is a mail slot or $50/month virtual office. The 1-855 number is shared by several “research” firms.

The Asia-Pacific HQ is Pune, India – where many to most of these “research” companies are located. This one, amusingly, appears to have its offices in a hotel.




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