Retail In-Store Experience – Shelf-Edge and Pricing Label Digital Signage

Shelf-edge pricing digital signage
Digital Shelf-Edge Pricing Labels

Digital Shelf-Edge Pricing Labels

Enhancing the Visitors’ Experience with Omnichannel Retail Technologies

Powered by enhanced features, Acquire Digital’s Shelf-Edge, Endless Aisle, and Retail Wayfinding solutions are transforming the shopping experience in brick and mortar stores.  From the AcquireDigital Blog

During the initial months of 2020, retailers dealing with essentials were left with very little time to act and put in measures to safeguard the health of their employees and customers. On the other hand, non-essential retailers were making every possible effort to move from the traditional, physical environment to a digital one. With the arrival of June, e-commerce stores were way ahead of the usual brick and mortar stores with more than 4X sales.

While this pandemic posed many challenges for physical storefronts, technological advances are accelerating the digital transformation of the retail industry. These technologies power the enhancement of customer personalization, physical store shopping, and contactless service.

An interesting fact worth mentioning is that these experiences aren’t just limited to hyper or superstores or high-end retailers; midsize and small stores all need to change their focus and shift toward these next-gen technologies to serve their customers in a better way in the wake of a new normal.

Key Challenges for Brick & Mortar Stores
For retailers, it is critical to understand that the traditional shopping experience is changing, and expecting things and businesses to return to ‘normal’ is futile. Even before this pandemic struck the world, traditional retail stores were already under attack, thanks to e-commerce giants like Amazon.

The pandemic has simply widened the gaps and has made the situation critical for retailers to adjust to market demands. With more and more consumers opting for online shopping, retailers are in no position to be in sit-and-watch mode. For the first time ever, more than a quarter of holiday sales will occur online.

According to Digital Commerce 360, online holiday sales are expected to surge to 43% in 2020.

Retailers looking to bridge the gap need to focus on improving the in-store experience to drive online sales. We’ve seen the emergence of retailers like Bonobos who use physical locations to increase awareness and allow users to try on, and touch and feel the products before purchasing online or through a ship-to-home purchasing model.

On the other hand, larger retailers should be taking a closer look at how consumers navigate their stores and make purchasing decisions. Utilizing the advancement in digital technologies can assist retailers with these changes.

A New, Redefined Baseline: Before anything else, traditional stores have to ensure that their operations comply with the necessary health-and-safety regulations while meeting the basic consumer expectations. This involves maintaining a proper physical distance, mask-wearing, controlling the number of customers in the store, enhancing the speed of service, initiating contactless transactions, and introducing self-service and eCommerce options.

Retail+Shopping+Solution

Retail+Shopping+Solution

Rethinking In-Person Experience: Because of the COVID-19 pandemic, retailers have to ensure that the in-store experience they are providing to their customers is simply extraordinary. In other words, retailers have to give their customers a compelling reason to visit. Only such in-store experience would break the inertia of consumer behavior that they adopted during the early days of the pandemic.

Digital Technology is The Ally in Tough Times
Similar to other industry verticals, digital technology has become the savior of the retail industry as well. Retailers are utilizing many existing technologies to elevate the customer experience while safeguarding the health interests of their employees.

Read the full article

More Information

Using A Bitcoin ATM – How To

bitcoin atm kiosk tech article how to use

bitcoin atm how to use

How To Use article decrypt.co

How to Use a Bitcoin ATM or BATM. Sounds pretty simple but it conjurs visions of hackers, the dark web and a bank of PCs with Nvidia processors mining for Bitcoin.

If you spend any time on Yahoo Finance, you can see the deployments are up 85% this year, thanks in part to the coronavirus.

Bitcoin ATM installations have increased by 85% to 11,798, outpacing the previous year’s near 50% rise by a significant margin, according to data source Coin ATM Radar.

The spike demonstrates the rising popularity of bitcoin as a payment mode. The fear of getting a coronavirus infection has accelerated the growth in the broader contactless payment market this year, according to Global Trade Magazine.

In brief from Decrypt article

  • BATMs are a convenient way to buy and sell small amounts of the cryptocurrency.
  • For small transactions, they don’t require KYC, making them easier to use than setting up an account at an exchange.
  • Before transacting with a BATM you’ll need a cryptocurrency wallet, though some ATMs can set up a paper walllet for you.

How Do I Use a Bitcoin ATM?

Nice video by CoinFlip shows how to use one..

More Background

Bitcoin pioneer Bitstop has partnered with KIOSK Information Systems(KIOSK), the largest custom self-service solution provider in North America, to bring their next-generation Bitcoin ATM to market, enabling customers to easily buy and sell bitcoin and other digital currencies. KIOSK, along with their parent company Posiflex, will be featuring the new Bitstop Bitcoin ATM at the EuroCIS conference in Posiflex’s booth #C42/Hall 9.

Bitstop’s Bitcoin software platform paired with KIOSK’s industry-leading hardware sets a new standard in the Bitcoin ATM Industry, an industry that has grown from nothing five years ago to over 4,000 ATMs in 2018 (coinatmradar.com). Over 1000 Bitcoin ATMs have been installed in Europe with deployments all over Germany, Austria, Spain, Italy, Portugal, Poland and the United Kingdom. Worldwide, new deployments are happening daily.

These machines allow retailers to monetize unused floor space and drive additional foot traffic to the store. BATMs are becoming more common in typical retail storefronts such as supermarkets, malls, petrol stations, hotels & airports.

Using the BitStop BATM

Bitcoin Locations

We checked here in Denver. It’s a mining town. We see 20 different locations around us.  Oddly enough if we search Google Maps for just ATM, we also see 20 locations.

Industry Links

Related News

Bitcoin ATM Kiosk Patent News – Bitcoin Capital Group Claim

Bitcoin ATM Kiosk & Bitcoin Kiosks in Grocery Stores

Bitcoin ATM Bitcoin Kiosk News – Bitstop and KIOSK Information Systems Bitcoin ATM Partnership at NRF Big Show 2019

Bitcoin ATM Kiosk & Bitcoin Kiosks in Grocery Stores

Bitcoin ATM Kiosk

Bitcoin ATM Kiosk

There are few familiar places in the regular life of a consumer other than the grocery store, and that familiarity can breed a type of trust, a sense that nothing too weird or threatening will happen there. That doesn’t mean they can’t be about innovation. Supermarkets are home to some of retail’s major and ongoing […]

Source: www.pymnts.com

Not sure I see the worth and payback either. Grocery stores still use Redbox DVD dispense.  Coinstar reminds me of digital signage (in search of an ROI).

What is a Bitcoin ATM

From Wikipedia — A Bitcoin ATM (Automated Teller Machine) is a kiosk that allows a person to purchase Bitcoin by using cash or debit card. Some Bitcoin ATMs offer bi-directional functionality enabling both the purchase of Bitcoin as well as the sale of Bitcoin for cash. In some cases, Bitcoin ATM providers require users to have an existing account to transact on the machine.

There are two main types of Bitcoin machines: unidirectional (one-way) and bidirectional (two-way). Only about 30% of all crypto ATMs worldwide are bidirectional,[1] and less than 23% in the U.S.[2] Both types are connected to the Internet, allowing for cash purchase and/or sale of Bitcoin. Some machines use a paper receipt and others move money to a public key on the blockchain. Bitcoin cash kiosks look like traditional ATMs, but do not connect to a bank account and instead connect the user directly to a Bitcoin wallet or exchange. While some Bitcoin ATMs are traditional ATMs with revamped software, they do not require a bank account or debit card. According to an advisory issued by the Consumer Financial Protection Bureau, “they may also charge high transaction fees – media reports describe transaction fees as high as 7% and exchange rates $50 over rates you could get elsewhere”.[3]

More information

Bitcoin ATM Kiosk Patent News – Bitcoin Capital Group Claim

Bitcoin ATM Bitcoin Kiosk News – Bitstop and KIOSK Information Systems Bitcoin ATM Partnership at NRF Big Show 2019

Contactless kiosk – temperature kiosk – Pyramid

temperature kiosk janus by Pyramid

Temperature Kiosk Pyramid

Full article CNBC May 2020 — Sarah Whitten @SARAHWHIT10

  • IntraEdge and Pyramid have created a contactless kiosk that can check the temperature of up to 1,500 people per hour.
  • The kiosk utilizes Pyramid’s thermal imaging technology and has an error margin of less than one-tenth of a degree Fahrenheit.
  • No data is stored on the kiosk itself. Using IntraEdge’s Truyo Privacy Rights Platform the data is immediately encrypted and transferred to Truyo’s cloud.
Janus, a temperature-reading kiosk from IntraEdge and Pyramid, can be installed freestanding, using a wall mount or on a countertop.
Pyramid temperature kiosk

Pyramid temperature kiosk

As states reopen to the public during the coronavirus pandemic, retailers, hotels, movie theaters and sports stadiums are all looking for ways to keep patrons and staff safe.

Many of these businesses have been closed since mid-March to help stop the spread of the virus, and they are eager to rehire staff and welcome back customers and the billions of dollars they bring. But these businesses want to do so safely to protect employees and encourage customers to return.

One common strategy is to implement temperature checks at the front door. While not perfect, temperature checks can weed out the most obvious of Covid-19 cases. Still, for venues that typically have large crowds, trying to do mass temperature checks can be an overwhelming undertaking. In these situations, the handheld temperature readers aren’t a perfect solution.

On Thursday, IntraEdge and Pyramid Computer said they are working with Intel on a possible solution that leverages existing screeing and privacy technology that the companies manufacture.

Read Full article CNBC May 2020

You Can Request More Information

Pyramid distribution deal with Pinntec Ltd for UK operation

Temperature kiosk Pyramid

Pyramid distribution deal with Pinntec Ltd in UK

Freiburg Germany. 28th July 2020.

Today Pyramid Computer GmbH announced a new distribution deal with Pinntec Ltd for its kiosk, industrial PC and server products. The deal appoints Pinntec as the exclusive distributor for all Pyramid products in the UK and Republic of Ireland. The deal is part of the Pyramid strategy to link with local market experts in multiple sectors to expand sales. It comes closely on the back of the deal to develop the Pyramid brand in USA.

Pinntec will provide sales, marketing and operational support for Pyramid products from its base in Leicestershire. Graeme Derby, previously UK Country Manager for Pyramid will join Pinntec to spearhead the development of the Pyramid brand across various targeted sectors in the UK and Republic of Ireland. He joins Paul Dennis, recently recruited from Walmart.

Josef Schneider, CEO Pyramid Computer GmbH, said. “Our strategy is to use local market experts to develop our presence in key markets. The UK is an important market for us and is one of the leading markets for the development of self-service technology. We are delighted to link with Pinntec as they have the right amount of knowledge and resource to support our expansion.”

Neil Tittensor, Managing Director of Pinntec said. “The link with Pyramid is another big step for Pinntec. We have always admired their products and we see this as a great opportunity for us to expand our offer to our customer base and assist with accelerating the trend towards self- service. The partnership will bring variety and innovation to the self-service technology market.”

Pyramid Computer GmbH is a privately owned German company that designs and manufactures self-service touchscreens and kiosks, primarily for the retail and hospitality sectors. With over 30 years’ experience in the field, it is one of the leading manufacturers in the world. Under its Polytouch® brand it has supplied self-service kiosks to a number of high profile customers such as AMC, Marks and Spencer and Sofology.

Pinntec Ltd is a privately owned UK business based in Leicestershire. It specializes in the automation of non-value-add services and provides choice, control and flexibility to a wide variety of processes and requirements, including Order Points, Help Points, Registration kiosks etc.

It works with a number of large organizations across multiple sectors that aim to improve services and reduce operational cost through an established network of partners, brands, and direct customers.

For More Information Contact Pyramid

More news by Pyramid

https://kioskindustry.org/contactless-kiosk-temperature-checking-kiosks-are-coming/

https://kioskindustry.org/pyramid-computer-launches-health-screening-kiosk-in-fight-against-covid-19/

Contactless Touchless Using Your Eyes – Pyramid

Touchless Kiosk Pyramid

Pyramid Shows Touch Control via Eye

Please reach out for more information and use cases.

Touchless By Eyes by Pyramid from Kiosk Manufacturer Association on Vimeo.

More Pyramid News

https://kioskindustry.org/pyramid-distribution-deal-with-pinntec-uk-operation/

https://kioskindustry.org/contactless-kiosk-temperature-checking-kiosks-are-coming/

https://kioskindustry.org/pyramid-computer-launches-health-screening-kiosk-in-fight-against-covid-19/

DMV Kiosk Arapahoe installs kiosk for license plate renewals

Arapahoe DMV kiosk License Plate RenewalsArapahoe County DMV Kiosk

Getting in and out of the DMV in a matter of minutes sounds impossible, but Arapahoe County just installed new self-service kiosks for people who just need to renew their license plates. DMV Kiosks Frank Mayer.

Source: www.9news.com

Nice DMV kiosk installed in Colorado. Looks like Frank Mayer unit

dmv kiosk frank mayer

Click for full size image. Video story follow the link to 9news.

DMV Kiosks – New DMV self-service kiosk Hawaii

DMV Kiosks Hawaii

DMV Kiosk

Full article at Star Advertiser Apr2020 – New self-service DMV kiosks for motor vehicle registration were deployed at Safeway store locations throughout Oahu. Foodland now has its first kiosk.

Ed Note: These kiosks are manufactured by Frank Mayer and Associates, Inc.

Another self-service kiosk to renew motor vehicle registrations is now available inside the Foodland Super Market at Waipio Shopping Center, city officials announced Wednesday.

It is the first kiosk the city has deployed in Waipahu as part of ongoing efforts to shorten lines at satellite city halls. It is also the first kiosk installed inside a Foodland store.

With the new addition, the city now offers a total of six self-service kiosks, with the others located at select Safeway stores on Oahu. Most, but not all, are open 24 hours, seven days a week.

The machines can process and print vehicle registration cards and emblems in a matter of minutes, accepting renewals up to 10 months past the expiration date. Residents can also renew vehicle registrations online or by mail, but those options require a 10-to-15 day wait before the materials arrive in the mail.

Read full article at Star Advertiser Apr2020

External DMV Links

Site links

 

DMV Video on Colorado

Kiosk Meaning – defining kiosk

what is a kiosk meaning

Kiosk Meaning

What does the word kiosk meaning?  The kiosk originally began as the town square notice board for the community to post notices.  The usual reference in Wikipedia will call out Persia as the originating language for the word.  Another Wikipedia page more relevant is the Interactive Kiosk page.

For sure:

  • They allow interaction usually with touchscreen
  • Usually customers/prospects oriented
Click for full size image

Kiosks today are very much different than those. They are self service kiosks, usually electronic, and can be found in all walks of life.  The form factor ranges from a mobile device to a tablet to a larger enclosures (usually metal but also plastic and wood).

Answer — Here are some the “kiosk meaning” for the modern-day kiosk

  • In malls, events, tradeshows and other locations you have the RMU, which is a Remote Merchandising Unit.  Examples would be Frank Mayer Associates & Inc., Olea Kiosk and Ikoniq (main business being RMUs).
  • Airline Check-In Kiosks
  • ATM Machines
  • Electronic kiosks
  • Internet Cafes
  • POS Terminals
  • Food Order Kiosk
  • Gaming Kiosks
  • Parking kiosks
  • Outdoor kiosks
  • Hoteling
  • Information Kiosks terminals
  • Interactive Digital Signage
  • Immigration and Security Kiosks
  • Gift card kiosks
  • Retail kiosk
  • Gift Registry kiosk
  • Tablet kiosk
  • Vending
  • Pharmacy kiosk
  • Lockers
  • Charging kiosks
  • Coin Kiosks
  • Music, Movie and Media download kiosks
  • DVD kiosks
  • Hospitality
  • Healthcare
  • Telemedicine and Telehealth
  • Marijuana & Cannabis
  • Photo Kiosk
  • Prison kiosk
  • Social kiosks
  • Kiosk Software
  • Survey Kiosks
  • Wayfinding kiosk
  • Wine Kiosks

From Wikipedia

Kiosk Meaning – An interactive kiosk is a computer terminal featuring specialized hardware and software that provides access to information and applications for communication, commerce, entertainment, or education.

Early interactive kiosks sometimes resembled telephone booths, but have been embraced by retail, food service and hospitality to improve customer service. Interactive kiosks are typically placed in high foot traffic settings such as shops, hotel lobbies or airports.

Integration of technology allows kiosks to perform a wide range of functions, evolving into self-service kiosks. For example, kiosks may enable users to order from a shop’s catalogue when items are not in stock, check out a library book, look up information about products, issue a hotel key card, enter a public utility bill account number in order to perform an online transaction, or collect cash in exchange for merchandise. Customised components such as coin hoppers, bill acceptors, card readers and thermal printers enable kiosks to meet the owner’s specialised needs.

Industry usage

It is estimated that over 1,200,000 kiosk terminals exist in the U.S. and Canada alone.

Groups who use kiosks in their business environment include: Delta AirlinesUnited AirlinesJetBlue AirwaysGTAAFuture ShopThe Home DepotTarget Corporation, and Wal-Mart.

 

Creating Opportunities Beyond Touchless – KioWare

Touchless Touch Screen Kiosk software

Touchless Touch Screen Kiosk Software

News release by KioWare 10/22/2020

In 2019 a study showed just how unsanitary quick-service restaurant kiosks are and how kiosks can put customers at risk for picking up a range of harmful bacteria. Shortly after this study was released the development team at KioWare began designing KioTouch, a touchless kiosk interface. Using KioTouch, the user of a kiosk would scan a QR code generated on the attract screen and then be empowered to use their mobile device as a trackpad-style mouse to interact with the kiosk’s program.

Moving out of development and into the release phase, KioWare was focused primarily on the features that made KioTouch unique as it related to the safety aspect of a touchless interface. However, we left the door open for this touchless tool to evolve and grow beyond its purpose as a more sanitary interface with shared devices and self-service kiosks.  After a handful of demonstrations with prospective clients, we received feedback that allowed us to reframe just what KioTouch is and what it is capable of in real-world application.

For instance, because users scan a QR code to interface with the kiosk through a mobile device, they do not need to be directly in front of the kiosk. This means a company could implement a display that faces out of the building that customers could use even when the business is closed. This is beneficial on many levels because not only does it give customers access to some of the same information and services that they would have if the business was open, but it also alleviates congestion and overcrowding within the facility while it is operational. This is crucial in a society dealing with a pandemic-like COVID-19 and keeping people as socially distanced as possible.

That is just one alternate use though.

Suppose a business has digital displays, but they are static and unable to be used without adding hardware such as a mouse and/or keyboard or replacing the existing display with a touchscreen display. KioTouch requires no hardware retrofits of any kind. This means that taking a static display and installing KioTouch would effectively give it the same functionality as an interactive touchscreen display, without the physical interface. The benefits stack as not only is KioTouch more sanitary than using a touchscreen interface, but also it has the potential to save a company thousands of dollars in hardware costs related to replacing static displays with interactive touchscreen displays. KioTouch helps in lessening the spread of bacteria as well as helping to keep costs down while adding a new layer of convenience.

Here is a second alternate use for KioTouch.

Businesses that require staff working with customers on the same computer have a safety issue with both a staff member and a customer touching the same computer.  Instead, the customer scans a QR code on the computer screen and uses their mobile device to work on the staffer’s computer.  Problem solved.

KioTouch was designed and developed by KioWare as a tool to minimize physical contact with shared devices and self-service kiosks to lessen the spread of bacteria, but we are still learning just how capable and powerful KioTouch can be. If you would like to set up a demonstration of KioTouch, please e-mail us at [email protected]. The demonstration is quick and easy as we will share out our computer screen with a QR code displayed that you will scan and take over control of our computer screen.  You personally will be able to harness the power of KioTouch through your own personal mobile device.

 

How a Touchless Kiosk Interface Fits Into Your Business

https://kioskindustry.org/category/touchless/

Kiosk Software – KioWare for Windows – new version

New KioWare kiosk software for Windows

KioWare released version 8.5 of KioWare kiosk software for Windows with a KioWare Kiosk Software ton of new features and enhancements.  See press release online at KioWare site.

James Kruper, President of KioWare notes, “system security should be reliable and easy to configure with a strong feature set for kiosk customization. This update of KioWare for Windows adds RFID scanners & Flatbed scanners, along with system monitoring tools and even more options for customization.”

The latest release adds support for

  • RFID Scanners,
  • Flatbed Scanners,
  • Watchport Devices,
  • System Battery Monitors
  • now supports Chrome 49.
  • The latest version adds support for switching between virtual keyboard languages.
  • There is also a new User Interface for File Upload Controls and choosing a file download destination.
  • This provides kiosk deployers with the ability to manage file uploads and downloads without opening the entire file system to kiosk users.
kiosk software security

Click to expand for complete view

Monitored devices such as the Watchport/H and Watchport/T (for Humidity & Temperature monitoring) are also now supported.  System Battery Monitoring is also now available. For a full device list, visit our supported devices tool.

 

Link to press release:

http://www.kioware.com/news.aspx?nid=270

Nebraska Army National Guard + Virtual Reality | Part 1

nanonation army

Read the full post at Nanonation website – Nov2020

Nebraska Army National Guard + Virtual Reality | Part 1

Excerpt

Nanonation is partnering with the Nebraska Army National Guard to bring a Virtual Reality (VR) experience to their recruiting efforts. Through the partnership, Nanonation has been able to understand the process in which young men and women are recruited to the Guard and are developing a VR game consistent with their training exercises. We are going to walk you through the project in the coming months and allow you to see how it is done! The first step – create the perfect character animations who we lovingly call Pete, Chloe, and Sergeant. The second step – record the perfect audio for each character and work through the kinks with in-person testing, which took place in our offices this week. See the photos below.

Read the full post and see the pictures at the Nanonation website

More information on Nanonation

Digital Signage Suite of Pandemic Products by Nanonation

Digital Signage – Nanonation Expands Template Options

Digital Signage – Nanonation Expands Template Options

Digital Signage Templates by Nanonation

Full post on Nanonation website – Nov2020

Nanonation Adds Template Library with 50+ Variations

Excerpt

Use the professionally designed templates to attract and impress your customers, employees, or students. Each design can be customized to fit any brand’s guidelines in order to match the tone and feel of your organization. The preview feature allows you to view your updated template after you have added text or images so that each design is perfect before they are distributed among your signs.

Creating engaging, informative, and beautiful content for a digital signage network can be a daunting task. Nanonation’s new Template Library allows users of all design levels to create relevant and fresh content for their signage network. The template library is included with each digital signage purchase and is accessible through our Content Management System, Commandpoint.

See the Full post on Nanonation website

Related Links

Nanonation promotes two

Nanonation

 

Temperature Kiosk Software – Digital Signage Suite of Pandemic Products by Nanonation

Temperature kiosks Nanonation

Read the full article at Nanonation – Nov2020

Nanonation Releases a Pandemic Suite of Products

Excerpt

Nanonation announced a new range of products. The Capacity Control App and Temperature Screening Kiosk were created to aid businesses during the COVID-19 pandemic.

Understanding this pandemic will not last forever, the solutions are comprised of components focused on future reuse. The hardware and software used in these products can easily be adapted to serve a variety of post-pandemic business functions, ensuring maximum return on companies’ investments.

The Capacity Control App allows businesses to monitor and control the flow of visitors into their establishment. A sign will be placed at the entrance and an associate will use a tablet to shift signage between red and green states that notifies customers whether they can enter or wait outside.

The Temperature Screening Kiosk is a no-contact solution to test employee or visitor temperatures. The kiosk comes in two different options, including a free-standing kiosk or a tabletop tablet. The Infrared Sensor quickly and accurately detects body temperature and notifies personnel when a heightened temperature is detected.

Read the full article at Nanonation

More Information

Capacity Control Digital Signage

Dynamic Digital Communications Package for COVID-19

Dave & Buster Kiosk – ticket-less kiosk for Gaming

Dave and Buster Kiosk
dave and busters interactive kiosk

Click to see full size image.. Cool!

Frank Mayer and Associates, Inc. has a new interactive kiosk program within the family entertainment gaming industry.

Dave & Buster’s is building on their ability to offer “ticket-less” rewards points directly to the gamer’s card by re-designing their loyalty kiosks. Frank Mayer and Associates, Inc. designed and produced both the Loyalty Reward Kiosk and POWER CARD® Kiosk for use in Dave & Buster’s locations nationwide.

The press release is linked below, titled “Dave & Buster’s powers up their family entertainment loyalty program with re-designed interactive kiosks”.  Click on the image to get a better view. Cool kiosk design!

The Dave & Buster’s Loyalty Rewards Gaming Kiosks program page can be found: http://www.frankmayer.com/interactive-kiosk-solutions/dave-busters-loyalty-rewards-kiosks/.  The press release can also be found: http://www.frankmayer.com/about-fma/frank-mayer-news/

Download now the FMA_Dave&Busters press release

The Dave & Buster’s multi-kiosk program is responsive to customers’ changing needs, along with Frank Mayer and Associates, Inc.’s ability to design successful interactive kiosk programs thoroughly and efficiently.

Frank Mayer and Associates, Inc. is an industry leader in the creative design and manufacturing of branded in-store merchandising displays, interactive kiosks and store fixtures for leading consumer product companies and retailers. Frank Mayer and Associates, Inc.’s headquarters are based in Grafton, Wisconsin with offices nationwide.

Contact:

Cheryl Lesniak
Digital Media Marketing Manager
Frank Mayer and Associates, Inc.
P: 262-377-4700
[email protected]
www.frankmayer.com

Coinstar Amazon Team Up to Provide Amazon Cash Reload Sites

Coinstar Amazon

Coinstar Amazon Partner to Provide Amazon Cash Reload Sites

Coinstar Amazon Partner in cash reload sites 2018.

BELLEVUE, Wash.May 15, 2018 /PRNewswire/ — Coinstar announced today that customers can now add cash to their Amazon Balance by using Amazon Cash at select Coinstar® kiosks across the country.

“We’re excited to team up with Amazon and give shoppers an easy and convenient way to add cash to their Amazon Balance,” said Jim Gaherity, CEO of Coinstar, LLC. “Coinstar is proud to enable Amazon Cash at Coinstar kiosks for cash-preferring customers, who can now enjoy the same benefits of shopping online as any other customer. Best of all, there are no fees to use the service.”

Amazon customers wishing to spend their cash on Amazon via Coinstar only need to associate their phone number to their Amazon account, which they can do at www.amazon.com/cash. To begin a transaction at Coinstar cash-accepting kiosks, the customer selects “Cash Services,” and then “Amazon Cash.” Next, the customer enters their phone number and inserts bills into the cash acceptor on the kiosk totaling any amount between $5 and $500. An Amazon.com Gift Card is automatically purchased and claimed to the customer’s Amazon Balance and is available for immediate use for eligible items on Amazon.com or select affiliated properties. There is no fee to use this service at Coinstar kiosks.

Coinstar kiosks are conveniently located in high-traffic retail locations, including grocery stores and mass merchants. Coinstar expects to have approximately 5,000 kiosks enabled by the end of the year to accept cash for Amazon Cash customers, and the rollout begins today at select grocery stores in the northeast. To find a Coinstar cash-accepting kiosk with Amazon Cash functionality, customers may visit: coinstar.com/amazoncash. For additional details on Amazon Cash, including full terms and conditions, customers may visit: amazon.com/cash.

About Coinstar, LLC

Based in Bellevue, Wash., Coinstar owns and operates the largest fully automated, multi-national network of self-service coin-counting kiosks. With nearly 20,000 kiosk locations, Coinstar provides convenient and reliable coin counting services at mass merchants, grocery and drug stores and financial institutions. Consumer solutions include coin-to-cash, coin-to-eGift card and charity donation options. For kiosk locations and information, visit www.coinstar.com.

SOURCE Coinstar

Related Links

https://www.coinstar.com

Amazon Gift Cards Coinstar

Coinstar Amazon Partner More Links

Paying bills – https://kioskindustry.org/coinstar-and-doxo-announce-partnership-to-simplify-paying-bills-with-cash/

Cashless kiosks – https://kioskindustry.org/cash-accessibility-cash-free-and-cashless-kiosks/

Coinstar and doxo Announce Partnership to Simplify Paying Bills with Cash

Bitcoin ATMs Cash Accessibility, Cash Free and Cashless Kiosks

Webinars

Kiosk Webinars

self-service kiosk webinar With the pandemic and trade shows basically reduced to virtual tradeshows, webinars are one of the ways that companies continue to communicate.

Virtual showrooms, live, are another mechanism being used by companies.

Upcoming Webinars

[Zebra] Webinar: Innovating with RFID in a Time of Change

Thursday, July 30, 1:00PM EST Learn how RFID can fuel business transformation and help reveal opportunities hidden in plain sight. Hear from Zebra’s industry experts on the ROI and impact of RFID on your business

[22Miles] Webinar – Join 22Miles & AOPEN – Thermal Imaging Kiosk Solutions for Enterprise and Education

The health and safety of students, employees, and visitors in our new normal has never been a more critical priority. Temperature screenings are a common safety measure, and thermal imaging technology is the most efficient way to detect elevated body temperature. During this 45-minute webinar, you will learn about the latest thermal imaging kiosk solutions from AOPEN and its valued partner, 22Miles.

[Zebra] Webinar: Innovating the Warehouse in a Time of Change

Thursday, Aug 13, 1:00PM EST Explore how you can leverage new technology to help your operation gain greater levels of visibility through mobile technology, integrated with flexible robotic solutions, all while keeping workers safe.


Past Webinars

[Zebra] Webinar – Innovating with Zebra in a Time of Change

Thursday, July 23, 1:00PM EST Employee safety is top of mind today. Learn how Zebra proximity sensing solutions empower employees to proactively maintain social distance, while creating a record of proximity events for reporting purposes.

[TeamSable Worldnet] EMV certified payments solutions

July 17th – 9:00 AM – 10 AM PST – TeamSable and WorldNet POS –  Conference Join

[Pyramid] Rapid Growth of Kiosks with Intel

July 16th — Panel Discussion — The rapid growth of kiosks and the next evolution beyond self-service Thursday, 16th July at 4:00pm UK time

[Olea Kiosks] Back To Business – Customer Experience in a Post-Covid World

olea webinar

As businesses in all industries get ready to re-open, we’ll discuss the following:

  • Old Normal vs. New or No Normal
  • Common Themes Emerging with Contactless Experiences, Social Distancing and Technological Efficiencies
  • Customer Experience Expectations
  • Q&A

We invite you to join us for an open discussion with our panel:

Frank Olea–CEO, Olea Kiosks
Graig Fisher–Vice President, Vista Entertainment Solutions
Bruce Rasmussen–Director of Sales, Strategic Verticals Ingenico Group
and Moderator Daniel Olea–Account Executive, Olea Kiosks

Link To Register

 


[Pyramid] Social Distancing in Telco Retail: From Home Delivery to Queuing and Self-Service

July 1st 2020, 4PM CET
Pyramid webinar
Link To Register


[Zebra] Self-service Surge, Step Forward OEMs

Self-service kiosk technology has been on the rise for years, across fast food restaurants, in cinemas and entertainment venues, in banks and across retail stores. A MarketsandMarkets report claims that the global interactive kiosk market could be worth $30.53 billion by 2023, up from $20.37 billion in 2016. It’s a huge growth opportunity for OEMs in the coming years—even more so in times like these when faced with a global pandemic; face-to-face transactions are far less popular, and the way we all make purchases is likely to have changed, forever.

Listen to Zebra Technologies’ Jelle Baudouin, Director of OEM, EMEA, as he expands upon these trends and explains how OEMs must seize the opportunities presented and meet this new heightened demand for kiosks.

Also joining is Mark Thomson, Zebra’s Director of Retail and Hospitality Solutions, EMEA. Mark works closely with retailers and hospitality businesses to provide input on how to face the challenge of a new digital retail landscape.  Link to On Demand

 


 

 

For more information

visit the register links or contact us

 

Kiosk Product Listings for Coronavirus from KMA Press Release

thermal imaging cameras

Kiosk Product Listings for Coronavirus

Press release via Yahoo Finance July 2020

temperature check kiosk The Kiosk Manufacturer Association announces specific product listings for coronavirus-related self-service assistance. Tailored specifically for coronavirus product offerings are the following:

  • Temperature kiosks for screening and fever detection. Over 20 solutions to choose from and they range from less than a $1000 to more than $25K depending on regulatory approval and accuracy.
  • Outdoor kiosk solutions for temperature check, ticketing and screening.
  • Kiosk Software such as Protection As A Service, non-touch touchless software and more.
  • Touchless Solutions – range from modified IR, foot pedal, gesture, voice-nav and more.
  • Free and Discounted Covid-related hardware and software solutions. Includes portable digital signage, hand sanitizer kiosks, Sani-holders for sanitizer (designed and used by Panera e.g.).
  • Cashless – Cash-2-Card self-service kiosks create a frictionless interaction between customer and cashier.

From Craig Keefner, manager of the Kiosk Manufacturer Association, “Now is the time to provide maximum confidence and access to customers AND employees. Without customers, all the financial subsidies are only a temporary solution, and not a very profitable one. Customers and employees deserve the confidence to return to stores and workplaces. Testing and screening is key to that objective. We can include students, teachers and military personnel for that matter.”

There are many webinars on self-service our members hold. Zebra is holding a series of webinars on Innovating In A Time of Change.

The KMA outreach site at kioskindustry.org also provides an extensive list of antibacterial options and products listed including UV-C and others. The KMA site is located at https://kma.global.

Full Press release via Yahoo Finance July 2020 and also originally on BusinessWire

More Links of Interest

News Roundup

Temperature Kiosk News

 

Grubbrr Self-Order Kiosks

grubbrr kiosk images

New updated Grubbrr section highlighting the different kiosk models that they offer their customers. Looks to us like Frank Mayer and Associates, Inc. [3 units] along with Pyramid [7 units] are providing the units.

From the site

Self-Ordering Kiosk

grubbr kiosk imagesOffer customers an easy to use self-service kiosk as an easy and safe alternative to traditional ordering. Our customizable solution drives revenue by eliminating long lines and offering the perfect upsell with every order – happier customers means better business.

About Grubbrr

 

Headquartered in Boca Raton, Florida, GRUBBRR is a technology company dedicated to providing your business with the perfect ecosystem of products to maximize operational efficiency and ensure customer satisfaction. We offer technology that will efficiently take care of the front- and back-end of your business, while giving you the flexibility to manage everything as effectively as possible.

We do business with a variety of industries, ranging from restaurants to amusement parks to micro-markets and more. Our products are adaptable and beneficial to a multitude of businesses. Find out how we can help your business today.

Self-Service Kiosk News Roundup

Kiosk News

Today Self-Service Kiosk News

Relevant news from around the world. We don’t formally post all of these but we do summarize and note them. These are all curated of note by our editors.  If interesting and noteworthy then KI makes a note.  If we appear to be in error send an email to [email protected]

November

  • Compact, Ready-Made kiosk line announced by Posiflex. The new Mercury EK Series is a line of sleek, compact kiosks available in either a floor-standing or countertop setting, with two Windows OS models and one Android OS model to choose from. BusinessWire
  • McDonald’s announced a new growth strategy for 2021 — “Accelerating the Arches” — includes a new crispy chicken sandwich and a new loyalty program: MyMcDonald’s.  Described as a “new digital experience growth engine,” the personalized loyalty program and all-in-one platform will offer tailored promotions for members and the ability for customers to place orders “through the channel of their choice.” Test pilot in the Phoenix area over the coming weeks. Link to article on NRN

October

  • Home Depot 6,000 units (we are guessing) — Reality Interactive, a leading retail technology design firm and digital agency in Middletown, Connecticut, announced the launch of its AXSIS™ Thermal Enabled Digital Hub. The leading home improvement retailer in the world has already deployed 6,000 units
  • Pizza Automation Option – Basil Street Pizza — An autonomous pizza baking machine that cooks a thin crust brick-oven style 10″ pizza in 3 minutes for around $10 reducing exposure and risk with touchless baking and tap and swipe payment!
  • NRN article – Touchless tech gets prioritized at restaurant chains during the coronavirus pandemic. QR codes, artificial intelligence and robots help make the lives of customers and employees easier. — Link 
  • PSA – Deceptive Meridian Temperature Tablets Endanger Public Safety. Includes video. — Link to IPVM article
  • NRN article on Paul Brown Keynote — link
  • AI Kiosk – Lenovo and Reese team up for AI-driven crowd behavior modification to maintain health protocols at sporting events. First use of AI we have seen in this fashion. LINK
  • Betting Kiosk – Newgioco Obtains GLI-20 and GLI-33 Certification for Kiosk Installations of Elys Platform on Yahoo News LINK
  • Canadian retailer vends ready-made meals from contactless kiosks. link
  • Michigan DMV hits 1 million transactions. The kiosks located in stores around the state allow residents to renew license registrations and purchase tabs without going inside a branch office. There are 127 kiosks around the state with plans to add 23 more outside Secretary of State branches and at Kroger and Meijer stores.
  • Texas A&M deploys self-swabbing COVID-19 testing kiosks
  • Dubai Airport Kiosks — Nice pics. Your Contactless DXB Airport Experience Cranked Up A Notch As Emirates Introduces Self Check-In Kiosks In Dubai
  • QSR with Self Service Kiosks, Pickup Cubbies Launches in Toronto. Here in the US there have been a few concepts using self-service ordering kiosks and pickup cubbies. Pioneers in the US space include Brightloom, formerly eatsa, and Little Caesars Pizza’s self-service mobile order pick-up station, known as the Pizza Portal.
  • Amazon Go Stores are using palm biometrics now. Nice little unit and guessing fujitsu. Link
  • From the UK — Kiosk and Digital Signage 2020 (KDS 2020), Europe’s leading one-day summit for kiosk and digital signage industry professionals has been postponed.
  • Temperature kiosks — we saw an article push from a kiosk portal promoting Chinese temperature kiosks.  We’ve notified the portal about the product and hopefully paid advertising does not trump public interest.

September

  • CLEAR providing app and kiosks for MGM Resorts meeting in Minnesota. Combines identity credentials with COVID tests, Link
  • Great background on Harrahs purchase of Caesars along with William Hill context — GGB Magazine
  • Kioskmarketplace news —  Emirates self check-in,
    Walmart store redesign,  Treasury to forgive PPP loans,
    BioLife Sciences introduces touchless vending machines, Voice technology provider teams with Mastercard, ViewSonic introduces hand sanitizing stations, Toshiba introduces multifunction printer
  • Can Kiosks Find New Life During Coronavirus? QSRMagazine article talking with Mike Geiger of Moe’s and also Michael Cecchini of Pure Green on kiosk opportunities. Link
  • Digital Signage —  Turns out DSE has no assets for refunding payments or anything.  The digital presence at Digital Signage Connection is toast.  Remains to be seen what DSF does. Link
  • Gaming — Caesars Entertainment’s play for William Hill is the latest sign Las Vegas sees tons of upside in moving chips in the direction of online gaming and sports betting. Article
  • Marriott CEO Sorenson on Hygiene Theater in Hospitality
  • Viewsonic Offers Hand-Sanitizing Stations — The Health Flex Kiosks include options for integrated displays and secure storage for media players, routers or surge protectors, and a touchless hand sanitizer dispenser holder (hands-free dispenser is optional). See the catalog for hand sanitizer stations that the KMA offers.
  • DSE Declares Bankruptcy – writeup on 16:9 — It was matter of time. It was a few years back they opted for quality argument over quantity. Show never grew. ISE and InfoComm are still running but we suspect most will migrate over to NRF just like we did in the kiosk industry.
  • QSR Market Update Opinion – QSR & Fast Casual Restaurants – Is the Restaurant Business Getting Better? September 18, 2020  Editor Note: We do interviews with magazines (recently for NRN) and in those we express what we call “ad hoc” opinions based on what we have seen and heard. For sure
  • Contactless Curbside Pickup Update El Pollo Loco – Self-Order with Geo-Fencing From National Restaurant News Sep2020
  • 09/20 – HOW IS COVID-19 CHANGING THE SHAPE OF TOUCHSCREEN TECHNOLOGY? Dean Ward of Evoke Creative explains.
  • 09/11 Buyer Beware — Appears to be a McDonald’s outdoor menu (Samsung OF55F?) with some severe burn.  Link
  • 09/11 Video – Behind-The-Scenes Look At Changes Coming To TSA Checkpoints Amid Pandemic | NBC Nightly News
  • 09/11 Question: How to count people without any concerns regarding privacy or data protection regulations? Nice writeup by Wick of Heimann Sensors on LinkedIn – link
  • 09/11 Questionable Claims — Copper-infused antimicrobial film – called NanoShield – its makers claim will self-disinfect something like a touchscreen in less than 15 minutes. Thanks to 16:9 for the expository article.
  • 09/10 – PCAP TILE for seamless across multiple 55 inch screens announced by TSItouch (includes video) – link
  • 09/10 Touchless Vending Kiosks for PPE – link
  • 09/03 – HT News – Contactless Check-In Changing The Fraud Environment for Hotels (in a bad way)
  • White Castle Trials of Vehicle Recognition Underway –
  • 09/02 — 16:9 Interview with David Levin of Fourwinds Interactive post acquisition
  • 09/02 — Touchless video demo by Tucker Lightsey of KIOSK

August

  • 08/25 — Whole Foods Cashierless By Next Year? Amazon may be looking to bring the cashierless tech found at its Go convenience stores to Whole Foods supermarkets as early as next year
  • 08/25 — Taco Bell Drive-Thru Expansion for Mobile Customer Orders Excerpt: Taco Bell is rolling out a new store design that combines digital innovation with a people-first approach.
  • 08/25 — Circle K piloting autonomous self-checkout technology LINK
  • 08/25 — Walmart adding new modern self-checkout bays in Wichita. Pics. LINK
  • 08/25 — Five steps of legal advice on handling anti-mask customers from National Restaurant Association LINK
  • 08/25 — From JAL website – Japan Airlines (JAL) today announced the decision to trial new touchless technology at Tokyo`s Haneda Airport, starting August 24. LINK
  • 08/25 — DART Gets Touchless Kiosks for Wayfinding LINK
  • 08/23 — Nice LinkedIn article on Project Ray and McDonalds.
  • 08/23 — Article on UV-C Wands from CNET. The dangers of. LINK
  • 08/20 — South Korea begins using a robot greeter. checks temperatures, dispenses hand sanitizer, enforces social distancing and makes sure you are wearing a mask. Thanks to Ross at QwickMedia. Video. Link
  • 08/14 — More than 15,000 Canadians have died of an opioid-related overdose since January 2016. is transforming the distribution of regulated products with an integrated platform that combines industry-leading software, advanced biometrics, and tamper-resistant hardware. Article

    opiod dispensing kiosk

    Click for full size Opiod dispenser

  • 08/13 –  Digital signage news — Fourwinds Acquires SmartSpace. Workplace software for employees (tough market). Expands FWI’s international presence and capabilities with offices and employees in the US, UK, Europe, and Asia. Link
  • 08/13 – report from IPVM on the Alabama Fever Detection deal which involves HKVision (blacklisted). $1M deal. Link
  • 0812 – VA and Cerner appear to be “back on”. This time the date is October.  Veterans Patient Check-in kiosk and Mobile in play here. Link
  • 08/12 — Recommended Accessibility requirements for RFPs article by The Paciello Group (TPG). Link
  • 08/11 — Simon Malls in talks with Amazon (ditto Penneys)
  • 08/11 – TSA is putting in new ID verification (CAT).  Credential authentication technology (CAT) at Thurgood Marshall Airport and others. Not kiosks, just desktop devices inline for use. Link
  • 08/10 — GRUBBRR works with BlueStar. BlueStar is a Solutions-based distributor seeking to offer its customers complete solutions which can be taken to market and not just individual pieces of hardware. GRUBBRR will work with BlueStar for ready-to-go self-ordering solutions. BlueStar distributes much of the hardware used in GRUBBRR products, and now will have access to the software that can transform those products from simple hardware into automation solutions.  Link to full article
  • 08/04 — From HotelBusiness —  Temperature Scanning Can Help Employees & Guests Achieve Peace of Mind– article link
  • 08/04 – Elo announces Elo AccessTM temperature screening kiosk. Looks to be a “turnkey solution” application for wellness-check at the door. Specs for bolometer and camera not disclosed. Press release link
  • 08/02 — Curative deploys first Covid19 testing kiosk in California. Not bad looking. Link

July

  • 07/29 – Business News – McDonalds Profit Plunges 68%
  • 07/29 – Henry Ford hospital adds temperature screening kiosks. Note that this has been misreported as retinal scanning when in fact after speaking to hospital they confirmed to KI that it is in fact inexpensive Infrared sensors.
  • 07/29 – Esper Partners with Point Mobile rugged Android Lifecycle
  • 07/29 – Sonic Launches New Design for Drive-In / Drive-Thru
  • 07/26 — A man using a prosthetic mask stole more than $100,000 at casinos, prosecutors say. Colletti, 55, allegedly targeted his victims by illegally obtaining their personal information and then using counterfeit driver’s licenses to withdraw funds from their personal bank accounts via self-service kiosks at the casinos. The kiosks, operated by Global Payments Gaming Services, are used by the casino industry for bill-breaking, jackpot processing, cash withdrawals, cash advances, and ticket exchanges, among other services, according to the complaint. The kiosks require users to insert their driver’s license and the last four digits of both their Social Security number and phone number before checking account funds can be withdrawn. Each victim had previously enrolled to have their bank accounts linked to their profile in Global Payments’ “VIP Preferred Program,” the complaint said.  Link to article on CNN
  • 07/21 — How the pandemic is affecting business travelers in airports. Lots of pictures with this article.  Malaysia, UAE, Canada, Doha. Link
  • 07/21 — 170 companies now offering thermal imaging. In Just 6 Months, ‘Fever Cameras’ Have Become a Full-Fledged Industry More than 150 companies now sell alleged fever-detecting technology aimed at the coronavirus. Link
  • 07/21 — Temperature screening — Suprema Adds Thermal Camera to Biometric Kiosk Solution LINK
  • 07/21 – American Airlines unveils touchless kiosks. The kiosk prints the bag tags, all without the customer having to touch the kiosk. Link
  • 07/20 – The Hawaii Department of Transportation (HDOT) has selected passenger temperature screening technology for use at Hawaii’s public airports to help protect the community and identify passengers with a potentially elevated body temperature. Nice article too at Homeland Security
  • 07/20 – Temperature Screening Kiosk video for Border/Immigration by Wello.
  • 07/20 — Olea offers financing on temperature kiosks. $8 per day for a temp screening kiosk including shipping and extended onsite warranty when you finance. Compared to assigning and employee to scan everyone coming in the building not to mention safety it’s a no brainer really.
  • 07/16 – Olea Hires Director of Alliances & Partnerships – Olea announces the hiring of channel sales and partnerships industry expert, Rusty Gaynes, as Director of Strategic Alliances and Partnerships.
  • 07/16 – Networld announcers new virtual summit — Self-Service Innovation Virtual Summit Dec. 8-9, 2020. Wide range of self-service interest including vending, food packaging and more.
  • 07/16 – South Hall Kroger gets new DMV tag renewal kiosk. Link
  • 07/16 – Webinars – July 16th — Panel Discussion — The rapid growth of kiosks and the next evolution beyond self-service
    Thursday, 16th July at 4:00pm UK time
  • Tradeshows – Yesterday (7/9) NRF announced the Big Show will not be happening in January. Instead it will be in early June.  A virtual show will occur in January. Here is the link. We will be in 1503. Now NRF is just about two weeks after the National Restaurant Association show in Chicago.  We were expecting the postponement as we became aware of several of their marquee “biggest show of the year” companies grounded their travel thru January.  At NRA the KMA has a 10×20 in the Tech Pavilion. Here is our booth location.
  • Payment — KIOSK Achieves Bill Payment Solution Approval by Intel and Becomes Affiliate Member of the Intel® Internet of Things Solutions Alliance – get the update: https://lnkd.in/guvyWkX
  • Customer Experience – Top 80 Stats About A Future Customer Experience Shaped By Technology — Link
  • Electric Cars – Electric Car Charging Stations Are Finally About to Take Off – Bloomberg
  • Kiosk Software – KioWare for Windows | Configuring KioTouch™ YouTube Video
  • Airlines – Changing the way we fly and interact at airports with smart self-service solutions by . This is not a short #COVID response but a sustainable solution to upgrade the flyer’s customer journey. Pyramid Computer GmbH is very proud to be part of that solution. New Self-Bag Drop Materna
  • Thermal Imaging — MoviTHERM launches FLIR A500-EST. A camera designed with your elevated skin surface temperature screening needs in mind. https://zcu.io/yEJu
  • Coming soon: The new embedded RFID module from Zebra Technologies. The RE4000 is Zebra’s first RFID module designed to be embedded into Zebra’s RFID printers and third-party OEM equipment. Endless applications include medical devices, kiosks, access control, smart lockers, robots, vending machines, casino terminals, ticketing systems, POS terminals and many more.

June

  • McDonalds Kiosks — McDonalds permanently closing Times Square Flagship. Link.  McDonald’s confirmed this week that the company has made the “difficult decision” to close the famed corporate store in Times Square, a move that was in the works prior to the coronavirus pandemic.
  • Healthcare Kiosks — as news reports detail the impact COVID-19 will have on our population and the healthcare system that serves it, many medical facilities have put systems in place to streamline services and keep frontline workers safe…… — Link
  • Budget Considerations for Self-Service Kiosk Success — Link — carefully consider each of these five high-level areas in solution budgeting – they will all come up. This is a macro view of the main elements of project budget, and supplier evaluation considerations that can most effect your budget
  • Touchless Hand Sanitizer Kiosk video —
  • Custom America announces the availability of the all new D4 desktop label printer – read more about the new product release here:
  • Appetize on “What is a Virtual Kiosk” — Virtual Kiosk allows guests to instantly access mobile ordering on their smartphone. It uses QR or Quick Response Codes– a surprisingly easy to use technology– to bring guests directly into the ordering site.
  • Evoke Partners with Core Intelligence on Distancing Application — We’re excited to partner with Evoke Creative for CORE | Intelligence Powered By FastSensor, designed to allow business owners to monitor social distancing in real-time through our groundbreaking, AI technology, all while allowing you to get to know your customers better than ever.
  • Frank Olea Podcast with 16:9 — Excerpt on touchless — Yeah, it’s fun. It’s gimmicky. But yeah, getting the public to change their behavior is gonna be really hard. I mean, it ‘s about the path of least resistance, right? So unless it’s easier, it’s not gonna happen.
  • New telemedicine kiosk option from Lilitab —  Introducing new Telemedicine Tablet Cart. It’s perfectly suited for any healthcare environment to be wheeled into patient rooms allowing doctors to “see” their patients at a safe distance. It meets all ADA requirements for lying, seated, and standing positions with self-adjusting tilt.
  • FDA Makes Hand Sanitizer Recommendations — FDA advises consumers not to use any hand sanitizer manufactured by Eskbiochem SA de CV in Mexico, due to the potential presence of methanol (wood alcohol), a substance that can be toxic when absorbed through the skin or ingested. FDA has identified the following products
  • Video Call Kiosks from KIOSK —  Compunetix is pleased to announce a partnership with KIOSK Information Systems (KIOSK) to deliver Video Call Center™ (VCC) on digital kiosks. Compunetix Video Call Center (VCC) for Healthcare is a browser-based, real-time voice and video workflow solution for healthcare providers that need to remain available to their patients in a safe and secure manner.
  • Walk-In Testing Kiosks in South Korea
  • Moviegoers return as Cinemark cautiously reopens — Cinemark is the first major theater chain in North Texas to reopen its doors, welcoming customers Friday at locations in West Plano, McKinney and northwest Dallas off of Webb Chapel. It will resume operations at other locations on a rolling basis in the coming weeks.
  • Electronic Shipping Kiosks — D’Arrigo California has implemented shipping kiosks at their shipping facility in Salinas, CA. This innovative tool, which contains a proprietary software program, was developed to improve efficiencies of the shipping process. D’Arrigo California’s investment in the electronic shipping kiosks and its proprietary software program demonstrates its commitment to provide efficiencies throughout its supply chain.
  • Will PPE Dispensing Kiosks Attract Travelers?
  • MetroClick/faytech Launches Sanitization Solution with Thermal Sensing for Retail, Hospitality and Travel Companies LINK
  • Ontario International Airport adds PPE kiosks in passenger terminals — LINK
  • California Re-Opens 169 DMV Offices – Recommends DMV Now kiosk for transactions – LINK
  • Touchless Sales Kiosks scam in Canada – Link

Earlier

  • Burroughs Pitches Kiosks – link
  • Telemedicine Kiosks Sav-On Canada link
  • Health Safety Kiosk from MPS – link

Feb 2019 – Wow Bao Expansion

Wow Bao announced further expansion plans within the East Coast market. In quarter one 2020, Wow Bao will open three new locations at some of the largest transportation hubs in the region, including Dulles International Airport, Boston Logan International Airport and Raleigh-Durham International Airport.  https://www.qsrmagazine.com/news/wow-bao-plots-east-coast-expansion-2020

Dec 2019 Vending Machines for Water

Californians are turning to vending machines for safer water. Are they being swindled?
https://www.theguardian.com/us-news/2019/dec/02/california-water-vending-machines-quality

Nov 2019 – Sports Betting Kiosk, Moe’s Grill, CLEAR Airport Expansion

Senecas to open sports betting at three WNY casinos10 shareshttps://www.newyorkupstate.com/casinos/2019/11/senecas-to-open-sports-betting-at-three-wny-casinos.htmlHogansburg in northern New York. Under New York state law, sports bets can only be placed in person, through a betting window or kiosk physically located inside a casino. There is no online or mobile sports betting through phones or other devices. Bets can be
Moe’s Southwest Grill To Open First All-Digital Restaurant In Oakland136 shareshttps://pittsburgh.cbslocal.com/2019/11/26/all-digital-moes-coming-to-pittsburgh/Mayer and Associates, a company that designs and sells kiosks to restaurants. Anzia said both customers and restaurants like them. “One of the biggest impacts we’ve seen with self-ordering kiosks, restaurants are seeing an uptick of 25 to 30 percent on
CLEAR’s Latest Expansion: Chicago-O’Hare Terminal 1by Kyle Potter . 37 shareshttps://thriftytraveler.com/clears-latest-expansion-chicago-ohare-terminal-1/signed up (more on this shortly) and finalized your registration, you simply head to the CLEAR lane, confirm your identity at a kiosk, and get whisked away to the front of the TSA line by a CLEAR ambassador.     So what’s stopping you? Likely the high price
Three Square Self Pay Market opens at CherryVale Mall2 shareshttps://www.wifr.com/content/news/Three-Square-Self-Pay-Market-opens-at-CherryVale-Mall-565492691.htmlself-pay basically comes from not being bothered by lines and such.” Ward says there’s a tutorial on the check procedure at the kiosk. The market is also under 24-7 surveillance, so if a customer has a question, they can reach someone within minutes.

 

More Kiosk News Links from Kiosk Manufacturers Association

 

Kiosk RFPs

Touchless

Smart City Digital Signage News & RFPs

Bitcoin ATM aka Bitcoin Kiosk

Bitcoin ATM aka Bitcoin Kiosk

Kiosk Industry Launches Bitcoin ATM aka Bitcoin Kiosk

As part of the new website design KI added a new Bitcoin ATM news section. This to facilitate the growing interest and business that the kiosk industry has experienced this year. Deployments are up 75%.

Along with the new Bitcoin Kiosk News, KI has resequenced its news segments such as:

More Additions

On the homepage we have now included the Kiosk Design Corner which provides a video of fully manufactured kiosk in the latest design

Need More Information?

If you are interested in Bitcoin ATM options send us a note

 

What is a Kiosk – Kiosk Definition

what is a kiosk meaning

Kiosk Definition or Define Kiosk

The kiosk originally began as the town square notice board for the community to post notices.  The usual reference in Wikipedia will call out Persia as the originating language for the word. What began as common ground notice posting location matured into RMUs (Remote Merchandising Units) that you see in malls or wherever.  With advent of common internet they took on their electronic iteration in the late 90s.

For the masses it started with airline check-in terminals and photo kiosks (from Kodak and Fujifilm) and also ATMs.

For sure:

    • They allow interaction usually with touchscreen
    • Usually customers/prospects oriented

      kiosk definition the Bfit

      Click for full size image

    • Many are employee oriented
    • Generally a touchscreen.
    • Either informational or transactional in nature.

Kiosks today are very much different than those. They are self service kiosks, usually electronic, and can be found in all walks of life.  The form factor ranges from a mobile device to a tablet to a larger enclosures (usually metal but also plastic and wood).

Definitions of Kiosks

Here are some of the main categories for the modern-day kiosk.

    • In malls, events, tradeshows and other locations you have the RMU, which is a Remote Merchandising Unit.  Point of Purchase fixture iterations. Many current self service kiosk companies evolved from these units design and manufacture and continue to do a large business in these. Examples would be Frank Mayer Associates & Inc., Olea Kiosk and Ikoniq (main business being RMUs).
    • It is generally interactive but not always.
    • It most often provides a computer (such as Dell Optiplex) and has a 17 or 19″ 5:4 aspect touchscreen (between 7 and 84 inches).
    • Most often it is unattended.
    • It is a standalone enclosure in most common iteration.
    • Examples follow
    • Airline Check-In Kiosks – pioneered by Kinetics and others. Major vendors include NCR, SITA, and dwindling IBM. They have also moved into the baggage area.
    • ATM Machines – Historically it has been NCR, Fujitsu, Nautilus, Triton, IBM with Wincor Nixdorf and the ISOs (Independent service operators).
    • Electronic kiosks – this is the big category. It basically includes all categories which can be bill pay kiosks, kiosk software for lockdown, financial kiosks and more.
    • Internet Cafes –  sometimes a keyboard can’t be beat. These are one of the originals and helped educate the masses on using the Internet everywhere.  We used them all the time when we would visit London, England.
    • POS Terminals – includes customer facing POS terminals whether for entering loyalty number.
    • Food Order Kiosk – McDonalds kiosk is prime example. Order your own burger made to your preferences.
    • Gaming Kiosks –  the military uses these for letting the soldiers relax (and train) at the same time.
    • Parking kiosks – whether on the street or in the garage
    • Outdoor kiosks – all kinds.
    • Hoteling – this is where office workers work at same building but can sign up for any desk for the day.  Larger companies experiment with this and in this age of BYOD it is relevant.
    • Information Kiosks terminals – can be as simple as barcode lookup in grocery aisle or online “showrooming”.  AKA Interactive kiosk.
    • Interactive Digital Signage – a contradiction in terms but Digital Signage often is a large touchscreen and offers Content Management Services as well as Advertising. The touchscreen provides major ROI component.
    • Immigration and Security Kiosks – found at airports as well as Border Control.  These units typically utilize biometrics.
    • Registration kiosks for loyalty and membership.
    • Gift card kiosks such Coinstar Gift Card Exchange.
    • Retail kiosk – this can be many iterations. The latest ones are beginning to introduce Beacons and Facial Recognition for recording demographics and traffic patterns and customer flow.
    • Gift Registry kiosk – one of the originals and still going.  Our teeth were cut developing the Bridal Registry and Baby Registry kiosks for Target. Multi-generational marketing at its best (kids shop where Mom shopped)
    • Tablet kiosk – typically used for registration and quick lookup they have the advantage of being small and can be place at eye level.
    • Vending – these can add nutritional information mandated by the government. They can dispense sandwiches, coffee and a large range of merchandise (Zoom is a pioneer).
    • Pharmacy kiosk – medicine prescription dispensing kiosks are becoming more popular.
    • Lockers – picking up your merchandise from Amazon or Fedx or UPS.
    • Charging kiosks –  need to charge your mobile phone?  There are kiosks for doing that.
    • Coin KIosks – the most famous is Coinstar.
    • Music, Movie and Media download kiosks – get your DVD on USB now
    • DVD kiosks –  still going with Redbox and others.  Locations and demographics are important.
    • Hospitality – hotel check-in kiosks
    • Healthcare – patient check-in kiosks
    • Telemedicine and Telehealth –  whether at the supermarket or at corporate headquarters, remote healthcare structures are hybrid of RMUs.  These extend into home monitoring and follow up for post operative patients to maximize results (and government incentive rewards).
    • Marijuana & Cannabis – one of the emerging markets with its high use of cash, security and new multiple form factors such as edibles.
    • Photo Kiosk – still going strong and one of the original heavy hitters. Kodak at one point had over 60,000 in place.
    • Prison kiosk – video visitation and more
    • Social kiosks – interacting with your friends at wanna-be-seen locales becomes fodder for Twitter, Instagram and Facebook. The payback is demographics.
    • Kiosk Software – lockdown software or Windows Kiosk Mode software is very popular. PROVISIO and KioWare are prime providers but versions for thin clients, Chrome Kiosk, and more are available.
    • Survey Kiosks – can be as simple as a 4 button “How Was Your Experience?” device (we like those) or a tablet.  Surveys are better being short to improve response rate.
    • Wayfinding kiosk – despite GPS enabled mobiles navigating a large structure can require clear instructions whether consumer or corporate.
    • Wine Kiosks – As a recommendation and selector function these do quite well. Experiments in dispensing wine were plagued by being poorly regulated and operated.

So what might be the definition?  Here is one: 

A computer terminal used by public or employees for services.

We’ll continue to add details and more information in the future.

 

 

Home Depot Self-Checkout Kiosks Francie Mendelsohn

Home Depot Self-Checkout Kiosks

Home Depot Self-Checkout Kiosks reviewed by Kiosk Industry correspondent Francie Mendelsohn

Francie Mendelsohn is President of Summit Research Associates, Inc.

Francie Mendelsohn is President of Summit Research Associates, Inc.

Every so often, industry veteran Francie Mendelsohn tests kiosks that she previously evaluated several years ago to see if they are still useful, operational and, most-importantly—enjoying popularity among the establishment’s customers.  This time, she paid a return visit to Home Depot.

Years after initially installing self-checkout kiosks, Home Depot has replaced them and deployed new-and-improved kiosks at their megastores. Located in the same space previously occupied by their old units, the four kiosks take up as much space as two manned checkout lanes. There are two self-checkout units per lane. The kiosks, in fact, take up so little room because no conveyer belt is needed to move products along (everything is tallied using the scanner) that a cooler selling Red Bull is located between the two units in one aisle! Both aisles are marked by bright orange “Self Checkout” illuminated signs on poles about 12 feet off the ground.

There are several notable, positive changes. The 22″ Dell touchscreen is more than twice the size of the previous units. The interface has been completely updated; it is very well-designed and easy to use. Very few words are used; almost everything has a pictogram associated with each step, thereby eliminating any confusion.

The instructions are quick and to the point: Start Scanning. The customer takes the PowerScan scanner out of its holster and aims it at the bar code on the item he wishes to scan. He has to push in the orange “trigger” button on the scanner in order to operate it but this is easy to figure out. If a customer has a problem, there is a human assistant who quickly comes to resolve the problem and help move things along. She was most pleasant and not-at-all-condescending.  The scanner is quite forgiving – the customer does not have to align the scanner perfectly over the barcode. He just has to get the scanner close enough so that it registers. The process takes only a second.

The advantage of these cordless scanners is that they can transmit the barcoded data over a good distance which is useful for sheets of plywood, 2x4s, and other large-sized items.  (Previous scanners in several self-checkout deployments—notably IKEA–used tethered scanners which made the process difficult and frustrating.)   Each item is scanned in the same way, with a running tab showing on the touchscreen.

When the customer has finished, a “Ready to Pay?” screen is presented with a large rectangular orange “Pay Now” button appearing. (The smaller Pro Xtra ID button is Home Depot’s loyalty program and is not covered in this review.)

The next screen is intended only for those environmentally-aware localities where customers have to pay for each bag they use. This Home Depot, in Rockville, MD, is in one of those jurisdictions. Each plastic bag costs $.05. Accordingly, the next screen asks the customer to indicate how many bags they wish to purchase with numbers from 0 to 7+. There is no visual feedback on these kiosks; when you push a button, nothing tells you that what you pushed has been acknowledged. On the other hand, the system works so quickly and effortlessly, it is not an issue. (Note: as can be seen from the picture of the unit, the stack of plastic bags is easily accessible and one wonders how many people simply “help themselves” to free plastic bags.)

The units are intended only for customers NOT paying with cash. The opening screen states this fact clearly and in large font: CARD PAYMENTS ONLY.  The customer is then asked to Choose your payment type. There are three options: Credit or Debit cards, Home Depot Gift cards and a special Home Depot Commercial card for the many professional contractors who patronize this store. The Ingenico card reader is very familiar to customers who have had plenty of experience using these devices to pay for groceries and gas. The receipt is quickly printed at the compact NCR printer located to the left of the kiosk. Many customers don’t even take their receipt; note the wastebasket located on the floor under the printer.

These kiosks represent an evolutionary change in the self-checkout space. Home Depot is to be commended for installing effective, easy-to-use, and fast kiosks. The customers and assistants I  interviewed all agree that these units are a positive and welcome step forward. Lastly, every customer said they were a pleasure to use.

Notes

  • The distance from the floor to the bottom of the touchscreen is 42″.
  • The distance from the floor to the holster holding the scanner is 43″
  • The distance from the floor to the part of the credit card reader where you insert the card is 44″
  • Furthermore, you can tilt the cc reader down a bit. I never knew you could do that.
In any event, all the peripherals are within legal limits. The whole unit is so close to the end of the table–on which the touchscreen sits–that people in wheelchairs can readily access the kiosk. In addition, there is so much space in the aisle that wheelchair-bound people can easily turn around if they are more comfortable accessing it with their right arm/hand. 

Temperature Kiosks Mitigate Spread of COVID-19

Frank Mayer Temperature Kiosks

Reprinted from the Frank Mayer blog Nov2020  November 11, 2020 Katie Kochelek

Workplace Temperature Kiosks Help Businesses Mitigate the Spread of COVID-19

Recently, New Jersey’s Governor Phil Murphy signed a COVID-19-related executive order requiring specific health and safety standards that would protect New Jersey workers at their places of employment.  Amongst many directives listed under the order, one regulation outlines employers must conduct daily health checks like temperature screenings, self-assessment surveys, or questionnaires.

With cases continuing to rise across the nation, similar mandates may soon follow from other states.  As employers consider bringing employees back or continue operating, many are looking for the best options to keep worksites safe and help mitigate the spread of COVID-19 and other communicable illnesses.

Workplace temperature kiosks can assist employers in doing just that. Read on to discover what kiosk screening options are available as well as why they’re more advantageous than alternative methods.

temperature kiosk frank mayerTemperature Kiosks in the Workplace

Just like a handheld thermometer, temperature screening kiosks allow for unobtrusive temperature readings using infrared technology.  The quick and accurate results mean these kiosks are a perfect solution for businesses that need an efficient process to monitor employee temperatures and symptoms.

A core benefit of workplace temperature kiosks is the ability to program software to take care of multiple needs.  Not only can these units track temperatures, but kiosks can also be customized to ask health compliance questions as well.  For both employers and employees, automating these tasks saves time and money versus a multi-step process involving taking temperatures, filling out surveys, and possibly more.

If an employee screens for fever or has a non-compliant answer to a symptom question, a company representative is automatically notified through text or email to perform a secondary check.  In addition, temperature kiosks provide an easy way for companies to keep track of data for compliance purposes.

Temperature Scanning Options

Many fever screening kiosks involve scanning the forehead to read body temperature.  While this is the most common method, another option growing in popularity is a wrist temperature scanner.

Because wrists contain many blood vessels close to the skin surface, scanning this part of the body for a temperature is equally as accurate as taking a temporal temperature reading.  Many find this way quick and easy because there are less variables that can make a temperature assessment difficult. For instance, masks causing sensor confusion or hair placement making it difficult to get a reading.

Fortunately, both forehead and wrist infrared scanners are reliable, so companies can choose which option works best for the kiosk they employ.

Kiosks Versus Handheld Scanners

When the pandemic first began, many companies hired outside parties to provide temperature checks at worksite entrances.  Others tasked a dedicated employee to screen.

As the pandemic continues, though, these methods have proven to be both expensive and less safe than other options.

Hiring a nurse or third party can be incredibly costly when compared to a one-time kiosk fee and nominal annual software cost.

In addition, assigning staff to perform checks can present a risk to both the staff member and employee because handheld scanners don’t allow for the recommended 6-foot distance between people.

Conclusion

As businesses consider options to ensure the safest environment for their employees, workplace temperature kiosks can offer an affordable and accurate way to help prevent the spread of illnesses.

***

Learn more about Frank Mayer and Associates, Inc.’s temperature screening kiosk.  Backed by our trusted name and experience in the kiosk industry, our solution is made in the USA and offers either forehead or wrist scanning to read employees’ and visitors’ temperatures.

For more information send a request to Frank Mayer

More Information

Health Screening Kiosk – New Temperature Screening Unattended by Frank Mayer Announcement

Self Service Kiosk FAQ by Frank Mayer & Associates, Inc.

Self-Service Kiosk Association Launches New Website and Kiosk Market Research Report Analysis

Kiosk Market Research Report and Website Launch

From EIN Newswire

WESTMINSTER, COLORADO, UNITED STATES, November 17, 2020 /EINPresswire.com/ — The kioskindustry.org communications site for the Kiosk Manufacturer Association (KMA) is pleased to announce the launch of our new website design.

The new design emphasizes content such as videos, opinion, sponsor and member news as well as industry-wide news in the self-service kiosk related markets. Coverage of digital signage, smart city, POS and retail automation are also part of the content mix.

Major improvements include:

o More relevant content more quickly found
o Demo videos in articles by default
o Up to date SEO mechanisms such as Structured Data
o Inbuilt Ad and Analytics hooks (though we are no fan of Adsense)
o HTML5 | CSS3 support
o Author pagestyles
o Responsive slider for features
o And lastly, it is extremely quick (as measured by Google)

As part of the launch the KMA has commissioned a 2021-2022 Kiosk Market Analysis report covering a minimum of 40 companies (members and non-members). Participation is open to any company involved in self-service kiosks. That includes deployers and customers, as well as device supply chain providers (printers, service, displays, menuboards, touchscreens, drive-thru, mobile scanning, touchless touch, computers and more).

Markets covered include self-service kiosks, customer-facing POS (with exception of supermarkets checkout), Smart City, International markets such as SE Asia and Europe, plus a wide range of “interactive” and smart digital signage (including menuboards, outdoor and drive-thru).

How the market was before the pandemic and how it has changed due to the pandemic is a major focus. Looking forward to how self-service will be utilized in the future is final component.

Your input is welcome and completely confidential with the nationally recognized research firm commissioned (BCC Research). Contact Craig at catareno.com and we will forward your contact information to the research firm.

Lastly, as a public service announcement, we would like to bring to the attention recent in-depth content on current VA fever screening actions which are endangering veterans as well as content on deceptive temperature screening tablets from China. IPVM has been the leading independent test authority for temperature kiosks and surveillance cameras.

craig keefner
KMA/ Kiosk Manufacturer Association
+ +1 720-324-1837
email us here
Visit us on social media:
LinkedIn

Contact
craig keefner
KMA/ Kiosk Manufacturer Association
+ +1 720-324-1837
email us here

Temperature Kiosk Tablet Tested and Scored

Do these look familiar to you? Click for full size

New report by IPVM issued on 9/22 testing the BEMs brand of temperature scanning tablets. Guangzhou Bems (brand Benshi) is the manufacturer behind temperature terminals relabeled by over a dozen Western companies. But how well do they really work?

The testing company bought and tested Bems temperature measurement tablet, examining the following:

  • How often did it miss elevated temperatures?
  • How accurate are measurements vs IR thermometer?
  • Can it measure taller and shorter people?
  • How does subject distance to the terminal impact temperature measurements?
  • Do glasses/hats affect temperature measurement?
  • How accurate is mask detection?
  • How much can users configure settings on the device?
  • Can configuration be done remotely?

Read full report New report by IPVM

Temperature Kiosks – VA Fever Screening Purchases Endanger Veterans’ Lives

PSA – VA Endangering Veteran Lives

Followup Wilkie Responds. Provides what we call the “Swiss Cheese Defense” for those who play chess. Sure it has holes, but given enough layers there are no holes.

Secretary Wilkie responded to the Military Times alluding to knowing people’s temperatures even before they enter their building:

Remember, we have redundancy in the system,” he said. “We not only have temperature checks, but we ask a series of questions. We do multiple screenings before anybody enters into a facility.

I certainly haven’t heard of any problems with any of our thermometers out there. We use a variety. Some hospitals, they know your temperature before you even step inside the building, because they have other sensors … I haven’t heard any complaints or any problems with the temperature checks.


From IPVM Nov2020By Donald Maye, Published Nov 09, 2020, 12:01pm EST 

PUBLIC – This article does not require an IPVM membership. Feel free to share.

The US Department of Veterans Affairs has spent millions of dollars on a hodgepodge of 12 different fever screening systems, including many ‘tablets’ which have significant accuracy risks, an IPVM investigation has found.

Considering the large quantity of temperature screening tablets purchased, including 166 Meridian tablets IPVM has already exposed, coupled with the vulnerable population they are intended to serve, the lives of Veterans are at risk.

IPVM analyzed Federal records, verifying VA purchase orders of at least 12 different models of temperature screening devices, totaling $4.5 million. Many of the devices procured, in particular, the hundreds of fever tablets/kiosks, have serious risks in design and implementation.

Worse, IPVM tried for a month to inform and warn the VA of these risks yet has not received any material response.

VA Temperature Screening

 

Read the full article at IPVM Nov2020 

Kiosk Association Sponsors MUFSO Paul Brown, Inspire Brands Innovation Session

MUFSO Restaurants Rise

Kiosk Industry Press Release. See BusinessWire 

Paul Brown Inspire Brands WESTMINSTER, Colo.–(BUSINESS WIRE)–Tomorrow, Tuesday the 20th at 3:30 pm EDT, the CEO of Inspire Brands Paul Brown speaks on innovation and lessons from Arby’s, Jimmy John’s, Sonic, and other Inspire Brands companies. The Kiosk Association is the session sponsor. Our mission is to inform and educate. Towards that end here is a direct link to register. Some of the innovations include new drive-thru designs as well as integration to Alexa and Amazon.

Some other recent innovations in the QSR and Fast Casual space that the Kiosk Association has noted include:

  • Contactless transactions combined with facial recognition for authentication
  • Weatherproof Android EMV Terminals Introduced – link
  • Touchless Kiosk Software (patent pending) – podcast interview at FinTech – link
  • QSR Market Review by Kiosk Industry – in SLED and Federal $6B in Opportunities – link
  • Contactless Curbside Pickup with Geo-Fencing – El Pollo Loco – link
  • Self-Service Kiosks With Pickup “Cubbies” ala Brightlook and Caesars Pizza – link

If you are interested in self-order kiosks we have a catalog on kioskindustry.org of many manufacturers (customers include Appetize and McDonald’s to name some). There are 22 COVID-related solutions available from the Kiosk Association including automatic sanitizers, CDC-approved kiosks, and temperature scanning. You can see the catalog Temperature COVID Catalog on the Intel Marketplace Solutions.

About the Kiosk Association (KMA) 

  • On ADA and accessibility, we work directly with the U.S. Access Board and have a complete set of guidelines.
  • On PCI – we are a participating organization with PCI SSC. Our primary focus is on unattended ordering and ADA.
  • We are international with members in US, Germany, UK, SE Asia, and more.
  • Our mission is to inform and educate.

Contact Information

If your company, organization, association, local, city, state or federal agency would like free no-cost consulting, information, or assistance on ADA, EMV or Health (HIPAA), please contact [email protected] or call 720-324-1837. Thanks to the generous financial support of our GOLD sponsors Olea KiosksKioWareFrank Mayer and Associates, Inc.NanonationPyramidKiosk GroupVisperoZebraAUO22Miles, and Honeywell.

Contacts

Craig Keefner
720-324-1837
[email protected]
https://www.linkedin.com/in/kiosk/

Digital Signage – 22Miles – Wayfinding & Much More

Tomer 22Miles Digital Signage

Podcast on Sixteen-Nine Nov2020

Excerpt

Dave Haynes — The Silicon Valley firm 22Miles tends to be thought of in digital signage circles as a company focused on wayfinding, but that’s only part of the story.

It does indeed do a full set of features that help people navigate their way around malls, medical centers and corporate campuses, but 22Miles has evolved through the years into a rich, API-driven digital signage CMS platform that does a lot more than floor maps.

In this podcast, I caught up with Tomer Mann, a senior executive with 22Miles, and in most respects, the face of the company.

We get into what they’re up to, the pivots made to deal with 2020, and how its COVID-19 counter-measure technology has been future-proofed to have a life AFTER this pandemic ends.

We also solve the mystery of the company name. Think horses.

Podcast

 

More Digital Signage Software News

22 Miles COVID-19 Digital Signage Response

Tomer Mann On How 22Miles Is A Lot More Than A Wayfinding Signage Platform

Room Scheduling – 22Miles Partnership with Crestron

New mobile specific touchless mobile interaction RFID Readers ELATEC

RFID Readers ELATEC

Touchless Touch – Universal RFID Mobile Credential Readers

Join us in welcoming our latest KMA Sponsor: ELATEC RFID.

ELATEC has been in business for over 30 years. RFID is what they do—it’s all they do. And their RFID technology is the most advanced available today. This is in part why they are a market leader in Europe and rapidly growing in North America.

But as their customers will tell you, it’s also due to their exceptional design expertise and technical support. They are EASY to work with!

And being easy to work with is critical to getting design engineers and product managers to move beyond their limited, traditional supplier base who is often not delivering the full value the customer needs today…or will likely require tomorrow.

Very nice video illustrating all types of mobile transactions.

ELATEC has a deep and wide understanding of how to work with OEMs and integrators.

At the core, ELATEC RFID readers are innovative due to their unique, flexible architecture and open API. This ensures smooth and easy integration with hardware systems and back-end software and enables firmware customization.

OEMs and Integrators: you have a choice—a proven choice. I encourage you to discover ELATEC RFID if you haven’t already and learn what you can do together!

THE ELATEC RFID ADVANTAGE

ELATEC designs and manufactures remotely updateable, universal RFID and mobile credential readers that help kiosk OEMs, integrators and VARs provide “future proof” user authentication for access control for their customers.

By providing a virtual single-part number solution that ensures worldwide compatibility and obsolescence protection, ELATEC readers reduce organizational procurement, IT, and touch labor costs. This is unlike other products out there which work with fewer transponder technologies, require on-site updating or reconfiguration for each device, and which may significantly increase total product costs when technology or security updates are required.

Learn the specifics — Whitepaper for Kiosk Integration

RFID technology is an increasingly popular component of kiosk systems, and there are already a number of different readers for the segment. Read to learn more. Download Whitepaper

ELATEC’s powerful, flexible open API reader technology gives OEMs, integrators and VARs a real competitive advantage, both now and in the future.

    • Expand internationally: ELATEC readers are certified for sale and use in as many as 110 countries around the world.
    • Maximize market opportunities: ELATEC readers support every major card technology worldwide—more than 60–including both HF and LF and smartphone mobile credentials via BLE and NFC.
    • Reduce total lifecycle costs: ELATEC readers simplify inventory management with a virtual single part number solution and can be easily upgraded or reconfigured without replacing inventory.
    • Deliver customer advantage: ELATEC readers reduce configuration expenses, extend product life, and support advanced functionality and security requirements, providing meaningful product differentiation for OEMs.
    • Prepare for the future: With ELATEC, you will be ready for whatever comes next. Our readers can be reconfigured and upgraded remotely to address emerging opportunities and customer requirements.

Contact us today to speak with an Application Specialist to make The Elatec Advantage your own.

772-210-2263 | [email protected] | elatec.com

You can request more information here as well

Updated Fever Tablet Temperature Screening Relabelers & Sensors

temperature kiosk sensors

Updated Fever Tablet Temperature Screening Relabelers & Sensors

Thanks to IPVM for the hard work!

Fever Tablet Chinese Relabelers – Aug 20

IPVM has found 40+ USA and EU companies relabeling fever tablets designed, developed, and made in China, identifying 7 main China suppliers, excluding Dahua and Hikvision, who supply the
overwhelming majority of western brands.

In this report we examine:

  • The 4 primary features differentiating tablet suppliers
  • The range in pricing offered
  • Common screening issues when using tablets
  • Breakdown of the 7 main China manufacturers
  • List of the 40+ USA and EU relabellers including 2M Technology, AlphaCard, Astouch, Atlantic, Aurora Multimedia, BlueSquare, Bolide, Canon, Certify SnapXT, Comelit, CP Plus, Creative Realties, Datamax, Diversified, Esprit Digital, Focused Technology, Groove Badges, Info-Motion, Injes, Invid, KJB Security, Ksubaka, Lamasa, LTS, Meridian, MyLobby, Native Gaming Services, OneScreen, Pacific Digital Signs, PopID, Popshap, River, Savance, Signfastic, Speco, Sperry West, Supearior, Touchrate, VisionLab

READ Full Article


Fever Sensors Examined – Oct 28

Fever tablet suppliers heavily rely on the accuracy and specs of medical-grade sensors, from Melexis and others, to elevate their tablet marketing and support their use.

We spoke with Melexis and in this report, examine:

  • Who is Melexis
  • What type of sensors do they offer
  • Are Melexis sensors accurate for medical applications
  • Fever tablets with Melexis sensor test results
  • Issues with fever tablet design
  • What industries use Melexis sensors

Compare to Heimann (who we covered here) the other widely used European tablet thermal sensor supplier.

Read Full Article

Reverse Case Study – Outdoor Drive-thru Menuboards at McDonalds Go Isotropic

McDonalds Isotropic Drive-Thru

 

Worth noting the noting of this isotropic screen failure at McDonalds Drive-Thru in California (Sep2020).  Further investigation points to a Samsung OH55F, which given the specifications, is surprising. Our guess is the vendor supplying these is Coates and we have sent a query to them asking about this.

Other McDonalds related links

McDonalds Project Ray _ Landini Associates Creating Cool McD

McDonalds Kiosk News

Opinion – Face Recognition and Covid Funding China

facial recognition kiosk

Face Recognition, Temperature Kiosks and COVID funding

Article on Wired Nov2020

Intro

Wired did an investigation into kiosks (well, temperature tablets…) and has determined schools are purchasing thermal cameras that include facial recognition technology.

Ok. We can live with that…

Technically most all of the schools have been purchasing infrared sensor-based tablets. They are not thermal cameras (e.g. FLIR A400). We think it is safe to say looking at the RFPs and RFIs that the number is easily over 200 schools.  Off the top of our heads figure 500 units for a large school district and at figure 40 school districts.  We could include Colleges and Universities as well. Maybe we should include FEMA and DHS while we are at it. Reminds me of that old Sinatra tune.

Wired Excerpt

But Munir says he knows little about the “top-of-the-line” facial recognition algorithms at the core of his expansion plans. “That’s almost like a black box for the OneScreen team,” he says. “We rely on the technology we are given.” He directed WIRED to Qualcomm, which makes the device’s processor, to answer additional questions about the facial recognition features and how they were tested for accuracy. Sanjeet Pandit, a Qualcomm vice president, confirms that OneScreen is the only thermal camera provider licensed to use its chips, but says Qualcomm does not provide the facial recognition technology used in the tablets. Munir did not directly answer a follow-up question about who had developed the facial recognition algorithms used in the device.

It’s a worthwhile read and within it there are references to IPVM who has done most of the heavy lifting in this area.

Some of the major distributors have been HP and CDW. The systems have been characterized “hygiene theater” by the CEO of Marriott and also a public hazard by independent testing groups such as IPVM. Given the false negatives they represent a public health situation.

It is good to see major publications beginning to see the developing story that we in the self-service market have been living with for the last 9 months.

But What About Employees?

We do think it is worth examining these technologies in the corporate employee space as well.  That would cover both sides of the coin.  Recently we saw where 6,000 units deployed at Home Depot. What is the basis and manufacture of those tablets?

What about Six Flags? They went with Dahua who is blacklisted Chinese firm.

Business & Revenue Impacts

Are there any tablets manufactured and designed in the U.S.? I remember some trying on the purpose-built basis but ultimately failing (China was cheaper).

Some of the technologies which have jumped on the temperature tablet for a free ride include AI, facial, and on the hardware-side cameras.

Facial recognition requirements have grown and are a booming business. Video cameras are next up in the queue.

Report of recent requirements for facial recognition. Figure $400M for the immediate market and average 300K per deal — KioskIndustry

 

For more information

PSA – Deceptive Meridian Temperature Tablets Endanger Public Safety

https://ipvm.com/reports/meridian-china-medical

Updated Fever Tablet Temperature Screening Relabelers & Sensors

Temperature Kiosk Market Pivot Report with Interview

Temperature Kiosks Market Pivot

Temperature Kiosk Market Report

Report from IPVM July 2020 – By: Isabella Cheng, Published on Jul 28, 2020  – Video surveillance is not the only market that has pivoted to medical device sales (admitted or not). Kiosk suppliers, hard hit by COVID-19, have also joined this emerging segment.

Inside this note, based on an interview with Craig Keefner, the manager of Kiosk Manufacturer Association (KMA) and editor of Kiosk Industry (KI), we examine where the kiosk market was before COVID-19 and how kiosk suppliers have rapidly ramped up temperature screening offerings.

Subjects Include:

  • historic kiosk market overview
  • COVID-19 Impacts Kiosk Suppliers
  • Interview with Craig Keefner

Read full article you can visit the Report from IPVM


Another article by IPVM that is recommended covers the Chinese company which many “US” Kiosk companies (over 30) are in fact reselling.

Link

Frank Mayer and Associates, Inc.

frank mayer kiosk logo

Frank Mayer and Associates, Inc. is one of our founding charter sponsors of the Kiosk Industry Group. A short profile follows.

Frank Mayer and Associates, Inc. Kiosks Kiosk Frank Mayer

Frank Mayer kiosks are the gateway to connecting with consumers at retail.  A authentic kiosk experience includes online sales, product demonstrations, consumer behavior tracking, mobile applications, employment, and much more.

Founded in 1931, Frank Mayer and Associates, Inc. is a third-generation, family-owned company which is based in Grafton, WI. Throughout the years, we have embraced transforming design concepts and ideas into a realized reality within the in-store merchandising industry.

Today, Frank Mayer and Associates, Inc. is a leader in in-store merchandising and is recognized in the point-of-purchase industry for the company’s ability to meet and exceed clients’ expectations.

frank mayer kiosks

Click for full image


“In an ever-changing marketplace, we are the constant that provides you with a creative, responsive, and thorough approach to every in-store merchandising or interactive kiosk program. Our mission is to create an environment which focuses on turning targeted in-store merchandising initiatives into guaranteed results.”

– Michael Mayer, President


Frank Mayer and Associates, Inc
1975 Wisconsin Ave.
Grafton, WI 53024
P: 855-294-2875
[email protected]

Contact Frank Mayer Kiosks

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