Biometric kiosks installed at Chicago O’Hare

By | May 15, 2014

Biometric Kiosks

The new version of the Border Xpress Automated Passport Control kiosk makes use of fingerprint technology and can be used by travellers from 38 countries.


According to Vancouver Airport Authority, the updated kiosk reduces the CBP inspection process by 89%, and lowers overall waiting times at the customs checkpoint by 50%

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Global Entry Kiosks:

  • Upgraded facial biometric kiosks have been implemented for Global Entry members since August 2023.¬†These kiosks offer a touchless and receipt-less process,¬†streamlining the experience by eliminating paper receipts and using mobile officer technology for verification.
  • These kiosks use facial recognition to confirm your identity and match it to your Global Entry membership,¬†allowing you to skip traditional customs lines.

Automated Passport Control (APC) Kiosks:

  • Introduced in 2014,¬†these kiosks are available for arriving passengers from 38 countries (not just US and Canada anymore).
  • They utilize biometric technology to process passengers with Electronic System for Travel Authorization (ESTA) and facilitate faster customs clearance.
  • These kiosks collect passport information,¬†fingerprints,¬†and a digital photo for verification against immigration databases.

Additional Information:

  • It’s important to note that not all arriving passengers at ORD will have access to biometric kiosks.¬†Traditional customs lines are still available for those who don’t qualify or choose not to use the kiosks.
  • For the latest information and updates on biometric kiosks at ORD,¬†you can check the website of U.S.¬†Customs and Border Protection (CBP) or Chicago O’Hare International Airport.
Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.