Gov’t agencies seek to sequester savings with self-service

By | February 25, 2016

Could the sequester cuts lead to self-service gains in public sector deployments?

Source: www.kioskmarketplace.com

Excerpt: “Governments across the country are feeling the impact of our fiscal crisis,” said Chris Gilder, CEO of Meridian Zero Degrees, a company that provides design, consulting and software for self-service solutions. “Demands for service remain while budgets are shrinking. Self-service solutions help bridge the gap between consumer expectations and economic reality.”

With the U.S. economy more than four years into a financial crisis, kiosk companies already have experienced an increase in government demand for self-service.

And while government need for kiosks may be increasing, such deployments are nothing new, said Terri McClelland, CEO of the San Antonio-based kiosk company DynaTouch. McClelland said her company has been working on government kiosk projects since the late 1980s, but added that “government agencies need self-service kiosks now more than ever.”

Author: Staff Writer

Craig Keefner is the editor and author for most Kiosk Association and kiosk industry. With over 25 years in the kiosk industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.