Could the sequester cuts lead to self-service gains in public sector deployments?
Excerpt: “Governments across the country are feeling the impact of our fiscal crisis,” said Chris Gilder, CEO of Meridian Zero Degrees, a company that provides design, consulting and software for self-service solutions. “Demands for service remain while budgets are shrinking. Self-service solutions help bridge the gap between consumer expectations and economic reality.”
With the U.S. economy more than four years into a financial crisis, kiosk companies already have experienced an increase in government demand for self-service.
And while government need for kiosks may be increasing, such deployments are nothing new, said Terri McClelland, CEO of the San Antonio-based kiosk company DynaTouch. McClelland said her company has been working on government kiosk projects since the late 1980s, but added that “government agencies need self-service kiosks now more than ever.”