Tag Archives: retail kiosks

Retail kiosks, far from being relics of the early 2000s, have resurfaced as sleek, tech-infused shopping hubs, evolving beyond their humble origins as mall accessory vendors. Today, they’re transforming the retail landscape, offering convenience, personalization, and a unique shopping experience.

Self-service Superstars:

Gone are the days of long checkout lines. Modern retail kiosks boast self-checkout capabilities, empowering customers to scan, bag, and pay for their purchases independently. These whizzes of efficiency, often equipped with intuitive touchscreens and barcode scanners, free up staff for more customer-centric tasks, like product recommendations and assistance.

Product Powerhouses:

Retail kiosks aren’t just transaction machines; they’re product powerhouses. Imagine browsing interactive displays showcasing the latest gadgets, virtually trying on clothes in a digital dressing room, or ordering custom-made items with on-the-spot specifications. Kiosks bridge the gap between physical and digital, immersing customers in a world of product exploration and personalization.

Data-Driven Decisions:

Retail kiosks are treasure troves of data, collecting valuable insights into customer behavior. By tracking product scans, purchases, and browsing patterns, businesses can tailor their offerings, optimize inventory, and personalize marketing campaigns. This data-driven approach allows retailers to stay ahead of the curve, catering to ever-evolving customer preferences.

The Future of Retail:

The future of retail is bright, and retail kiosks are poised to play a starring role. Imagine a world where kiosks greet customers by name, recommend products based on past purchases, and even offer augmented reality demonstrations. The possibilities are endless, blurring the lines between physical and digital, and creating a truly immersive shopping experience.

So, the next time you encounter a retail kiosk, don’t just see a checkout machine. See a portal to a future of convenience, personalization, and endless possibilities. The future of retail is here, and it’s checking itself out.

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Holiday shopping season malware targeting

New sophisticated software takes advantage of lack of end-to-end encryption in many retailer backends and getting card data, including EMV, from consumers. Cyber criminals never sleep.

Source: www.theexaminer.com

This new ModPOS malware has taken advantage of a flaw in the internal in-store processing of debit and credit transactions still using magnetic stripes as well as using the new EMV Chip and Pin cards; the processing flaw, now known to the retail industry, is that the internal processing systems utilized by many major retailers does not support end-to-end encryption, and does not also properly encrypt data in memory, allowing that data to be captured and sent to distant cyber crooks. According to iSIGHT, “Criminals can then reuse card data, even from EMV cards, to make online (card-not-present) transactions.”

Whitepaper – Smart Technology & Interactive Retail

Interactive Retail

Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »

Automation – Swyft Raises $3.5M Series A Financing

The original founder of ZoomSystems has funding for new endeavor which seems to be in the same space in many ways.

Source: finance.yahoo.com

Swyft was co-founded by Gower Smith, creator of the automated retail industry. “We are at the inflection point where automated retail is proven, however has not yet scaled. Just like when banks introduced ATMs, location numbers increased 10 times once independent manufacturers deployed low-cost machines. At ZoomSystems I quickly grew annual sales from zero to $100 million, but after handing off management, the company didn’t continue to lower capital cost to improve ROI. Our data showed that this was the key for scale to tens of thousands of locations and billions in revenue, which is our focus at Swyft.”

Retail Whitepaper – Floor Sensor Analytics for Traffic Footfall Analysis

Foot Traffic Sensors – Scanalytics SoleSensors Nice whitepaper by Scanalytics on traffic floor sensors. The Scanalytics intelligent floor sensors effectively transform Click to see full image existing spaces into smart environments that track and analyze individual patterns. From boutique shops to international department store chains, Scanalytics provides anyone with a physical footprint the tools to discover actionable insights about… Read More »

Retail Kiosks and their ROI

Retail kiosks — a good idea for retailers and a good idea for customers.  Providing self-service option is rapidly becoming not an option.

Source: www.olea.com

New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:

 

  • Virtual sales assistance for customers
  • Expanding the footprint of the retailer
  • Reducing labor costs
  • Redeploy staff to increasing revenues
  • Eliminate standing in line (line busting)

 

Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.