Kiosk Mode VMWare

By | April 7, 2014

Kiosk Mode VMWare

Self-service kiosks can be used in many different situations,

such as healthcare, hospitality, and education. For
example, a majority of patients claim that the most challenging part of a hospital or doctor visit isn’t the visit itself—it’s the check-in process. A kiosk station can help simplify the patient experience by allowing them to update their personal information, order prescription refills, and pay their balances without having to wait in line.

Application-specific peripherals such as proximity card readers, biometric identification, insurance card scanners, privacy screens, and payment transaction devices streamline patient and work flow, improve financial performance, ensure HIPAA privacy compliance, and provide patients with dramatically improved service. Eliminating paper forms means the information does not have to be re-entered, increasing accuracy and reducing administrative overhead.

VMware View 4.5 and above supports the “hidden” Kiosk Mode, which transparently connects the locked-down endpoint or thin client directly to a remote desktop session. Users do not need to specifically launch a VMware View Client. All configuration and provisioning is executed in background. The user is presented with a familiar interface—a dedicated kiosk application running on a virtual desktop session. VMware View implements any additional authentication mechanisms that are required for secure transactions, while securing the physical network against tampering and snooping. All devices connected to the network are trusted. For example, automatic USB device redirection and connection can be enabled to allow secure connectivity for allowable local devices.


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Author: Staff Writer

Craig Keefner is the editor and author for Kiosk Association and kiosk industry. With over 30 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.