What Ever Happened to Experience Design?

By | September 24, 2014

Technology isn’t a substitute for human-centered solutions

Source: www.metropolismag.com

this uneasy reentry makes me think that, for decades now, we have bought into tech fixes that initially drive us crazy. Human-centered experience design can remedy this condition of anxiety and inefficiency. What are we waiting for?

Author: Staff Writer

With over 40 years in the industry, Craig is considered to be one of the top experts in the field. Kiosk projects include Verizon Bill Pay kiosk and thousands of others. Craig was co-founder of kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global -- Currently he manages The Industry Group