Wayfinding Kiosk
Key developments and news from 22Miles in 2025 include:
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: 22Miles won the HETMA Best Digital Signage Project Award at InfoComm 2025 for its work at the University of Alabama’s Culverhouse College of Business. The project replaced outdated systems with a centralized CMS, interactive 3D wayfinding, real-time event integration, and mobile accessibility, setting a new standard for campus navigation and communication13.
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Mobile-First and Touchless Solutions: 22Miles emphasized mobile-first strategies, allowing users to interact with kiosks and signage via QR codes and mobile web apps, enabling touchless navigation and content control. This approach supports accessibility and hygiene, aligning with evolving user expectations8.
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: The company introduced AI 3D Map Generation, an AI Widget for CMS, and Offline AI, which together accelerate deployment, enhance user experience, and reduce costs for wayfinding solutions. These tools make it easier to create interactive maps and add conversational AI capabilities to kiosks and mobile wayfinding systems56.
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Healthcare and Higher Education Focus: 22Miles highlighted expanded wayfinding solutions for complex environments like hospitals and universities, offering mobile-integrated navigation, ADA-compliant kiosks, and AI assistants to improve accessibility and user satisfaction27.
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: At InfoComm 2025, 22Miles demonstrated its hardware-agnostic flexibility, showing that its solutions work seamlessly across kiosks, digital displays, and personal devices. Attendees could experience real-time wayfinding by scanning QR codes, bridging the gap between fixed and mobile platforms17.
Original Post
New features empower customers with faster-than-ever deployments and highly responsive user experiences. Full article and specs at the 22Miles blog. You can contact Tomer for more information.
Peachtree Corners, GA – May 21, 2024 – 22Miles, a global leader in digital signage software and interactive digital solutions, today unveiled three AI tools – AI 3D Map Generation, AI Widget, and Offline AI – to accelerate deployments, enhance user experiences, and contain costs for 22Miles wayfinding customers. The debut of these tools marks a milestone in the company’s commitment to innovating cost-effective, impactful AI features for its core business applications.
“At 22Miles, we recognize the challenges of adopting AI tools, yet we firmly believe these advancements are too valuable for companies to forego,” said Joey Zhao, co-CEO and founder of 22Miles. “We’ve designed our newest AI features with practicality in mind, and we’re proud to empower our customers with easy-to-deploy, cost-effective, and highly impactful experiences for their wayfinding solutions.”
Customers can now enjoy simple, fast and affordable deployment of AI-powered wayfinding and conversational AI solutions, which promise to enhance user experiences while addressing cost and deployment pain points.
AI 3D Map Generation
Interactive mapping has long been a cornerstone in guest experiences, empowering users to navigate and explore venues, events and campuses with confidence. AI 3D Map Generation sets a new standard for efficiency and precision with faster-than-ever design and deployment of interactive wayfinding maps.
Compared to manual mapping, the AI-driven approach slashes mapping time by 50 to 80 percent, optimizing efficiency while upholding exceptional precision. Operating on the hardware-agnostic 22Miles content management system (CMS), the maps bring advanced wayfinding capabilities to kiosks, signage and mobile devices alike. The maps adhere to ADA compliance standards and support users in navigating even the most complex spaces with ease.
AI Widget for CMS
AI Widget for CMS brings the 22Miles AI Assistant to mobile wayfinding customers seamlessly through the 22Miles CMS platform. With a simple drag, drop, and publish action, the AI widget simplifies the process of adding conversational AI to wayfinding deployments.
22Miles customers can configure the tool with their preferred greetings, error messages, and ChatGPT accounts. Then, they can deploy and offer customers an AI chatbot, which uses a proprietary training process with live data integration for accurate, context-aware, multilingual outputs to user questions. No additional configuration is required, streamlining the setup process for optimal user engagement and functionality.
Offline AI
22Miles also introduces a new Offline AI system to make instant responses accessible from anywhere, even without Wi-Fi or cellular connection. Offline AI enables customers to offer a conversational AI chatbot within a downloadable AI app that occupies as little as 77MB of storage.
Because it leverages a proprietary AI model, Offline AI is notably faster than online GPT responses – nearly instantaneous – while keeping customer data secure with local storage. Offline AI also offers predictable pricing regardless of query volume since it does not rely on tokens or pay-per-query like popular online AI models.
The rollout of these features complements the latest AI releases from 22Miles, which aim to improve customer interactions. 22Miles remains committed to advancing AI-powered wayfinding and content management solutions. In Q2 2024, 22Miles plans to release additional updates to its proprietary model and token security improvements for its highly secure online application.
Learn more about the new features at www.22miles.com/solutions/ai/ and visit 22Miles at InfoComm 2024, booth W2370, to see the latest solutions in action.
About 22Miles
22Miles is a global leader in experiential 3D wayfinding and digital signage SaaS solutions that allow for highly customizable, easy-to-use, and simple-to-scale content creation, management, and deployment to projects across fast-growing industries such as transportation, hospitality, retail, healthcare, higher education, enterprise, entertainment, and more. With thousands of global deployments across some of the world’s best-known brands, strategic partnerships with industry-leading technology companies, and an expansive library of API integrations, 22Miles offers the most comprehensive platform for digital signage and wayfinding technology on the market.
22Miles is headquartered in Peachtree Corners, Georgia, and is privately held.
For more information, visit www.22Miles.com.
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