Training — Upcoming Peerless-AV Webinars: 3/29 Installation Training & More

Training — Upcoming Peerless-AV Webinars: 3/29 Installation Training & More

Outdoor Kiosks Peerless-AV’s webinar occurring March 29 at 10:30 am CT.

Join Peerless-AV’s Craig Recchia as he presents the Certified Installer Silver Level Training Course at this link.

This webinar includes training on the benefits of digital signage and the various applications it can be used. The training also focusses on the different types of kiosks along with menu boards and video wall carts and stands.

Below are included Peerless-AV’s April webinars.

April 6th: Focus Webinar – Wireless Solutions – 11:00 – 11:30 CT

April 12th: Gold Level Certified Installation Training – 10:30 – 11:45 CT

April 20th: Focus Webinar – Kiosks – 11:00 – 11:30 CT

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Generation Z and the Impact on Retail

Retail Kiosk Trends — Generation Z and the Impact on Retail

Once upon a time, it was all about the millennials.

There’s probably a terrible joke in there somewhere, considering the fact this group is often plagued with the reputation of being the “participation trophy” generation.

Kidding aside, for years, millennials have frequently stolen news headlines that highlight the powerful group’s impact on consumerism, the changing workforce, and even the shifting trends on how we communicate with each other.

But in the last few months, several industry newsletters have appeared in my inbox with surprising editorial about the upcoming generation, dubbed Gen Z.  Have millennials officially passed the baton to the next up-and-comers who will be the driving force behind retail and marketing trends?

Spoiler alert, Marketers: you’ll want to get your game plan ready for this group.  Quickly.

As with all generation groupings, there’s often discrepancy amongst the various sources regarding which birth years make up the classification.  Most cite the oldest Gen Z’ers being born in 1996.  Regardless, this group of teenagers and early 20-somethings have become a much-talked-about dynamo as people start looking to the post-millennial era.

To understand the impact this latest generation will have on retail and branding, one must first understand the collective mentality ascribed to the group.
It should come as no surprise in our digital culture that a defining feature of this generation is being continuously connected, naturally shifting between an online and offline world without friction.  And while millennials are instinctively comfortable with technology due to growing up in the Internet era, Gen Z brings the term digital natives to a whole new, mobile-friendly level – the soundtrack to their lives isn’t the click of a mouse, but the tap of a thumb.

Along with boasting a natural ease navigating mobile technology, this latest generation also expects lightning-fast Internet speeds, enjoys easy access to instant information, and are often champions behind social causes.

As consumers, they tend to be pragmatic with their spending.  After all, this generation’s formative years were spent witnessing a major financial recession in 2007 and 2008.  Furthermore, they’re wary of more traditional marketing initiatives in favor of recommendations and product reviews and prefer to engage with a product versus viewing it behind glass door displays.

To reach this generation of social media connoisseurs, brands will need to meet them on their turf while speaking a language that resonates.  According to a white paper titled, “Uniquely Generation Z: What brands should know about today’s youngest consumers” by IBM Institute for Business Value and in association with the National Retail Federation, when asked what they do in their free time, 74 percent of Gen Z respondents listed spending time online.

Naturally, marketers would be wise to engage these individuals using social media and mobile opportunities while utilizing easily-absorbable media and messages like video and push notifications.

This group is also savvy about tuning out ads in fast-paced newsfeeds and media, so companies should aim to pique interest using branded or socially-conscious content that aims to help, inform or entertain.  Companies who team up with trusted peer influencers or encourage this generation’s feedback will additionally have a leg up against the brands employing more traditional advertising.

Appealing to the group’s mobile astuteness, companies can provide seamless shopping by offering mobile apps to complement the in-store experience.  This self-reliant generation will feel comfortable in a familiar mobile environment, using it to shop, peruse reviews and communicate with customer service.

When it comes to designing store displays and kiosks that will attract this age group’s attention, brands and retailers will want to be mindful of implementing experiential components.  As a generation accustomed to self-directed learning (thank you, YouTube), they’ll appreciate accessible products that can be viewed, touched and manipulated.

Self-service kiosks will also be a beacon to this crew to eliminate checkout hassles, long lines and reliance on store employees.  This trend toward self-order kiosks, wayfinding stations and check-in units has already started to emerge in restaurants and stores today as the technology is embraced by this next generation.

In sum, with retail already undergoing monumental shifts in operations to stay relevant in a changing market, these same companies will need to keep their fingers on the pulse of this next generation to produce an experience that speaks their language and captures their spending dollars.

Originally appeared on www.frankmayer.com

 

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Key Changes with the General Data Protection Regulation

EU GDPR or General Data Protection Regulation 2018

Key changes coming with the European General Data Protection Regulation (EU GDPR) and how it will impact businesses.

Source: www.eugdpr.org

GDPR Privacy After four years of preparation and debate the GDPR was finally approved by the EU Parliament on 14 April 2016. Enforcement date: 25 May 2018 – at which time those organizations in non-compliance may face heavy fines.

The EU General Data Protection Regulation (GDPR) replaces the Data Protection Directive 95/46/EC and was designed to harmonize data privacy laws across Europe, to protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy. The key articles of the GDPR, as well as information on its business impact, can be found throughout this site.

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The World’s First Four User Self-Service Weed Kiosk Has Arrived

Weed Kiosk Has ArrivedCannabis Kiosk

GreenSTOP is the world’s first self-service, four user kiosk that allows licensed cannabis providers to serve more customers in less time and customers to seamlessly pick up.

Source: www.blackenterprise.com

You don’t have to go to an in-person dispensary to pick up marijuana. That is the goal for GreenSTOP, the world’s first self-service four user kiosk that allows licensed cannabis providers to serve more customers in less time and customers to seamlessly pick up. The company’s business model is to license their “Smart Dispensary” platform to dispensaries and charge them a fee to use the platform.

Black Enterprise caught up with co-founder Tim Island to discuss the company’s plans for the kiosk.

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Announcing the Wallaby™ POS Stand with Flip Capability

WallabyTM POS Stand with Flip Capability

The Wallaby POS Stand offers a flexible platform that can flip between retail point of sale and hospitality self-order kiosk. Equipped to house a standard 3″ printer, an expansion module and connectivity for a variety of peripherals, the Wallaby POS Stand helps deliver a seamless and engaging checkout experience.

Wallaby Stand
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Tokenworks ID Authenticate Product News – User Authentication Drivers License

Tokenworks Product News – User Authentication Drivers License

We like to highlight our members when we can and new product enhancements are now available from Tokenworks.

Tokenworks provides a complete range of Age Verification, Data Entry & Form Fillers and Forensic Scanners. And complete developer tools.

Editors Note:  While with KIOSK Information Systems, I probably participated in the installation of literally thousands of Tokenworks devices for various customers. We found them to extremely reliable and updating to latest jurisdictional data was ideal.  

IDWedgeKB

USB Keyboard drivers license scanner with built in parsing – Recently Tokenworks did a node.js project which lets browsers grab data from device.

ID Wedge

The IDWedgeKB™ form filler desktop solution scans drivers licenses, ID cards, credit cards and other magnetic striped cards and fills computer forms with information from the card automatically! Plugged into any USB port and recognized as a keyboard, the IDWedgeKB™ extracts contact and payment information fields from driver’s licenses, debit/credit cards, membership cards and student IDs and sends them to the flashing cursor on ANY computer.

IDWedgePro

Software based – multiform – auto form filler.

ID Wedge Pro

The IDWedge®Pro form filler solution scans drivers licenses, ID cards, credit cards and other magnetic striped cards and fills multiple computer forms with information from the card. It automatically recognizes and populates forms in multiple PC applications, allowing different applications to share the same ID scanner. It works with any PC application that accepts keyboard input.

ID Parser Server product

A parsing server that clients can run from a windows server or on Azure and parse drivers licenses.

ID Server Parser

For larger clients, a great way to parse across large number of internet-connected devices. Supports Windows, Mac, Android, iOS, Applications. Simple to integrate and easy to Update . Uses TokenWorks Proven ID Parsing DLL software. Handles all N. American Drivers License*, State issued IDs, Ontario Health Card, Military IDs

 

The founders of Tokenworks have been involved in the Smart Card market since 1992 and have participated in a number of industry events and associations such as the Smart Card Forum, Smart Card Industry Association, Smart Card Alliance, CardTech/SecureTech and National Association of Campus Card Users.

In all of our efforts, the following principles are paramount:

  • Design in durability, quality, and value.
  • Deliver value to our customers and shareholders.
  • Do it once. Do it right.
  • Keep it simple.

For more information and pricing (included on website) visit Tokenworks website.

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ADA Kiosk – U.S. Access Board Launches YouTube Channel

ADA Kiosk – U.S. Access Board Launches YouTube Channel

US Access Board The U.S. Access Board is a federal agency that promotes equality for people with disabilities through leadership in accessible design and the development of accessibility guidelines and standards. Its guidelines and standards address access to the built environment, information and communication technology, transportation, and medical diagnostic equipment. The Board also provides technical assistance and training on these design requirements and enforces accessibility standards that apply to facilities funded by the federal government. US Access-Board Website: https://www.access-board.gov/

More ADA Information

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Android Kiosk Software – New Release of KioWare for Android

Android Kiosk Software

KioWare Android kiosk software KioWare has a new release of KioWare for Android (version 3.15).  Also they have also released a new KioCall Android App (available in the Google Play Store) for use on Android phones and  tablets – it allows for sending and receiving calls to/from kiosks or other devices running KioCall.   

Summary:   

Version 3.15 of KioWare for Android (Lite, Basic, & Full with Kiosk Management) has added a number of new features and UI improvements including password protection options for the configuration tool, an updated Android SDK (Version 26), ability to add superuser permissions when provisioning, and more.  Using the KioCall Video Conferencing app (from KioWare), KioWare for Android can now accept incoming calls while in Attract mode. A new battery management tool is also available (for use with the ArmorActive Optica Pro LED™.)

Additionally, the KioCall videoconferencing app, previously available only for use on Windows devices, is now available as an Android app for use on Android phones and tablets.

Full Release on KioWare website

More Information

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Kiosk Software – Merging Applications

kiosk software applications

How the Convergence of Digital Signage and Kiosk Software Delivers Interactivity and Increased Engagement

By Martin Kurze, Business Development Manager, Provisio – www.provisio.com and the article is republished with permission from Kiosk Solutions Magazine

Sitekiosk kiosk Some years ago digital signage and kiosk software would’ve been completely different applications with different scopes. Back then it was all quite easy,the world of slideshows and that of user applications were well defined and existed side by side nearly without overlap. This is quite interesting as a lot of features and conditions for the operation of both types of software running the hardware are similar. The reason for the two individual types is simply historical.

These days, digital signage software and Kiosk applications are more or less two sides of the same coin. And a new type of software has now conquered the market: interactive digital signage, which merges features of both classic digital signage software and Kiosk systems. This allows a very flexible usage of one piece of software under different circumstances – you don’t have to use more than one product to cover the whole spectrum of applications for customer or employee information andinteractive communication.

Large retailers have recently started to implement new types of Kiosk systems in their stores to support omnichannel marketing. Kiosks like this need the full range of information and interactive functionality. They do not only extend the offline stores to the online store, they give additional information to locally 38 KIOSK solutions offered goods at the same time. So what are the most important features of the software that will support this type of omnichannel usage?

Security

Old school digital signage software didn’t need to take care of security on their player hardware. Without any kind of interaction, and no chance of physical access this point was out of scope. It was the domain of Kiosk software to do the lockdown of terminals and take care of limiting access to predefined software and web resources. Interactive digital signage, of course, needs these kinds of security features to allow secure access to online shops and databases.

Mixed content management

As a result of this convergence, a new kind of content management system is needed to combine information and interactive software within one user interface for terminal users. It’s not only a question of timetables to schedule digital signage content anymore, you have to take care of different kinds of navigation and time-dependent display conditions. In addition to this, integrated browser controls open up a flexible way to access content from web sources as part of the displayed content. Allowing interaction between browser content and traditional digital signage content is one of the main goals of interactive digital signage.

Local Trigger

Touch interaction or other human interface devices are common local triggers to navigate digital signage content. And additional triggers are becoming commonplace: face recognition, weather condition, NFC or QR code readers, proximity sensors – can all be used to initiate navigation on interactive digital signage systems. With this you can extend the usage of digital signage to a completely new range of use cases.

Remote Management

Systems like this are usually spread all over the country without local IT specialists to maintain and monitor them. So, to provide a positive user experience it’s necessary to ensure high availability and quick support in the case of errors. A powerful remote monitoring and administration system is needed to allow this at an affordable price, and if a solution like this is part of the interactive solution, there’s no gap between monitoring hardware, software and content for the highest benefit.

A new approach

As we see kiosk and digital signage software converging into a new class of software the sum of all these features, in a single software suite, offers the best tools to start new interactive projects to engage with staff and customers. If you plan employee self-service terminals, customer information screens, multimedia education systems or whatever it might be, it’s worth having a look at this new kind of software first.

PROVISIO is a charter member of Kiosk Industry Association and provides all types of kiosk software, secure desktop and remote content management & monitoring alerts.

More information
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QSR Ordering Kiosks And Out-Of-Stock Shoes

From Pymnts.com article

QSR Ordering Kiosks Evolved From A 1980s Solution For Out-Of-Stock Shoes

QSR Kiosk As a college student in the 1970s, Murray Lappe heard that his fellow students wanted to promote their organizations through a new medium. During a retreat, the students thought of having a traditional bulletin board, but Lappe had an alternate take: Why not digitize the concept?

“We kicked the idea around, and it got some interest,” Lappe told kioskindustry.org. “After the session, the Dean suggested I apply for a grant to see if we could make it happen.”

With just $2,500 in seed money for the project, Lappe went to work on an interface and an algorithm to power what would arguably become one of the first self-service kiosks. The device would come to have a plasma touchscreen, which was important since many people didn’t know how to use a computer at the time.

“I wanted to make it as simple as possible for people who had never used a computer before,” Lappe added. “I didn’t want it to look or feel like a computer.”

The kiosk, which was dubbed the PLATO Hotline, appeared in the University of Illinois in Urbana-Champaign’s student center only a few weeks before Lappe graduated. And it was a resounding success.

Kiosk Meets Retail

A few years after the introduction of Lappe’s kiosk, the Florsheim Shoe Company decided to bring self-service kiosks into its retail stores. Through the kiosks, customers could also view different styles on a video screen, while the machine would literally talk to customers and sell them on the features of different shoes.

Read the full story at Pymnts.com article

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Coca-Cola Digital Marketplace Launching for North America

Coca-Cola’s Marketplace Connects Customers to Leading Technologies for Every Aspect of Business to Increase Customer Revenue

NEWS PROVIDED BY

Coca-Cola North America 

ATLANTA, June 25, 2019 /PRNewswire/ — Coca-Cola North America is launching a digital marketplace this fall that connects its foodservice customers to pre-vetted, industry-best restaurant technologies with competitive pricing. The marketplace of solutions for front of house, back of house and outside of house is powered by Omnivore, a universal point-of-sale connectivity platform, that offers seamless integration into restaurants’ point-of-sale (POS) systems. The marketplace is the result of a year-long collaboration between Coca-Cola and Omnivore and one output of Coca-Cola’s investment in Omnivore, announced in late 2018.

Today, restaurant consumers’ expectations and use of digital technology are evolving at a record pace, creating growth opportunities for restaurants. While third-party technology companies are innovating to provide game-changing solutions for the restaurant industry, it is challenging and costly for restaurant operators to research, test, integrate and deploy the right technologies to capitalize on this growth opportunity.

Coca-Cola’s digital marketplace addresses these concerns. Experts at Coca-Cola and Omnivore have partnered to vet today’s leading foodservice technologies, taking the guesswork out of finding the best-in-class digital solutions for restaurant operators. Coca-Cola’s strategic partnership with Omnivore allows for easy and affordable integration between any of the technologies in the marketplace and a restaurants’ POS system. This seamless connection capability reduces the time, money and resources restaurants currently expend on technology integration.

The curated marketplace will include restaurant technologies to improve consumer engagement and optimize all aspects of restaurant operations, including:

  • front-of-house technologies (tableside ordering and payment, guest engagement, kiosk, digital menus);
  • back-of-house technologies (inventory, labor, analytics); and
  • outside-of-house technologies (online ordering, third-party delivery, loyalty and more).

“For 133 years, Coca-Cola has been focused on adding value beyond the beverage for our customers,” said Billy Koehler, Director of Digital & Payment Platforms for National Foodservice & On-Premise Marketing at Coca-Cola North America. “Decades ago, we provided customers with value-adds like Coca-Cola-branded cash registers and static Coca-Cola signage. In the 21st century, combining our expertise in foodservice and digital to offer tangible technology solutions provides the most value for our restaurant partners who always welcome an edge to increase their revenue. The marketplace is just one example of the digital solutions we’ll be rolling out for customers in the months to come.”

Coca-Cola and Omnivore are collaborating with today’s leading technology providers for inclusion in the marketplace, which is set to launch in September 2019. Access to the marketplace and technology integration through Omnivore is free for Coca-Cola customers. Cost to a restaurant for technologies in the marketplace will vary by technology, but more competitive rates will be available for Coca-Cola customers.

Coca-Cola has been focused on providing digital solutions for their customers the last few years. After forging a partnership in 2018, this spring Coca-Cola and Omnivore launched the Menu Management Solution (MMS) app, a single source of truth software that allows restaurants to own their digital menu content and control their brand across any digital platform.

“Our year-long collaboration with Coca-Cola and select restaurant operators has helped us validate and develop additional digital solutions that contribute to profitable growth for restaurants,” said Shane Wheatland, Chief Marketing Officer at Omnivore. “These solutions align well to consumer needs as well as common barriers experienced by restaurant operators as they digitize and build a competitive advantage for their brand. We look forward to the launch of Coca-Cola’s marketplace, and continuing to foster agile and affordable access to meaningful third-party solutions.”

Coca-Cola’s strategic partnership with Omnivore and the launch of the digital marketplace are important milestones in Coca-Cola’s long-term vision of building a digital ecosystem that connects Coca-Cola, foodservice operators and consumers. This ecosystem, which has been in planning and development over the last two years, will be fueled by proprietary technologies, analytics and tools available only for Coca-Cola customers aimed at optimizing customer business operations and driving their profit growth.

ABOUT THE COCA‑COLA COMPANY 
The Coca-Cola Company (NYSE: KO) is a total beverage company, offering over 500 brands in more than 200 countries and territories. In addition to the company’s Coca-Cola brands, its portfolio includes some of the world’s most valuable beverage brands, such as AdeS plant-based beverages, Ayataka green tea, Costa coffee, Dasani waters, Del Valle juices and nectars, Fanta, Georgia coffee, Gold Peak teas and coffees, Honest Tea, innocent smoothies and juices, Minute Maid juices, Powerade sports drinks, Simply juices, smartwater, Sprite, vitaminwater and ZICO coconut water. It is constantly transforming its portfolio, from reducing sugar in its drinks to bringing innovative new products to market. It is also working to reduce its environmental impact by replenishing water and promoting recycling. With its bottling partners, it employs more than 700,000 people, helping bring economic opportunity to local communities worldwide. 

ABOUT OMNIVORE
Omnivore empowers restaurant brands to digitize their guest and operational experience in a meaningful and sustainable way. We deliver an end-to-end suite of solutions built on data and insights that help optimize the essential elements of the digital restaurant experience; online ordering, pay at table, 3rd party delivery, kiosk/digital menu, reservations, loyalty, inventory, labor and analytics.
SOURCE Coca-Cola North America

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UPS Kiosk & Digital Signage – Worlds Smallest UPS: Xtreme Power J60

KIosk UPS

Compact UPS for Kiosks, POS, Digital Signage and Thin Clients

Xtreme Power Conversion is one of our members and has a new iteration of the J60 which is a very small UPS with very good specifications.  The UPS is one of those devices that should always be part of your kiosk or digital signage.  If nothing else to prevent hacking and provide security.  The first “lets break in” tactic for any terminal is to disconnect power and then try and gain control during bootup.

Depending on the power grid and the weather, brownouts are very common. Quite often you can see kiosks or digital signs that have rebooted and are waiting to be initialized.  Sending technician is automatic $200 and 24 hours.

We’ll have one of these at the show in Chicago so stop by and see it.

In Brief

  • That’s an iPhone resting on top of it in the picture
  • Retail price $419
  • 10 year lithium battery life compared to 2-5 years lead-acid battery
  • 3.4lbs and 1.25 inches
  • 2000 discharges compared to 200 lead acid
  • Auto restart
  • Works in hot temperatures and does not affect battery life
  • Keeps devices up during power blips so devices don’t restart
  • Battery backup, power protection, and surge protection
  • 5 year warranty

Features — One of the biggest features with the J60 is the unit will automatically restart when battery is depleted during a power outage.  Many UPSs don’t have this feature and it becomes costly for downtime and time consuming for technical support to get these units powered back up after a power outage. Keeping devices up like ATM’s, Casino Kiosk’s,  Credit card processors, POS, and self-checkout scanners during a power outage is crucial to every business financially.  If you have a power outage you want to make sure you have 4-5 minutes of battery backup so you can do a safe shutdown of devices and finish a secure transaction with your customers.

 


More Information

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Posiflex Launches North American Corporate Office

Posiflex Launches North American Corporate Office

kiosk north american office

Three industry front-runners, American Portwell Technology, KIOSK Information Systems, and Posiflex Business Machines, merge products and services across category lines

NEW TAIPEI CITY, Taiwan–(BUSINESS WIRE)–Taiwanese Global Point-of-Sale Terminal Brand Leader, Posiflex Technology, Inc., announced today the launch of a North American Corporate Office (NACO), implemented to drive strategic solution synergy and enrich product and service offerings in the market. Having acquired North America’s top kiosk solution provider, KIOSK Information Systems in late 2016, and more recently Embedded Computing Leader Portwell in 2017, Posiflex has now established a unique and powerful industry position with strongholds in point of sale, self-service, embedded/industrial computing platform, and field and managed services. CEO Owen Chen states, “The vision in this very specific acquisition strategy was to bring three best-in-class companies together to provide the most complete and sophisticated computing solutions from on-line to off-line (O2O) applications in this high-growth Service IoT era. The NACO Leadership Team is now in place and will be very actively guiding the cross-implementation of our collective development, product, and service assets to provide the market with an enhanced product-family portfolio, paired with industry-leading deployment support.”

Allen Lee, CEO of American Portwell Technology, has been appointed Managing Director of the North American Corporate Office. Being instrumental to the impressive growth of American Portwell for over 20 years, Mr. Lee adds, “With NACO established, I’m confident Portwell’s state-of-the-art computing platforms will become an integral element of converged solutions that will truly benefit our customers and partners. The NACO platform will infuse longevity, reliability, and serviceability while empowering the convergence of online and offline commerce in mainstream applications such as smart retail and hospitality, IoT, healthcare, and cloud services, thus enabling new synergies across manufacturers, field operators, and end customers.”

NACO has named Tom Weaver as Chief Strategy Officer to lead the Solutions and Sales implementation for the organization. Tom was the CEO of KIOSK Information Systems for over five years, and is a 15-year career veteran in the Self-Service Industry. He will be leading in-depth value cross-selling efforts for each company’s products and services across the entire customer base. Mr. Weaver states, “This effort will accelerate the introduction of very logical, high-value product and service extensions from all three companies. Ultimately, it enables us to meet literally every product and service requirement necessary for a successful self-service, POS, or embedded computing platform deployment; and that’s exactly the value proposition our Sales Teams will be presenting to our valued clients and channel partners.” Among others, Doyle Ledford, VP of Posiflex Business Machines, has been named Regional Channel Director of NACO. His extensive knowledge and success building channel sales and partners will be an integral part of NACO’s overall growth strategy.

The product and service technology offerings built out by NACO will be a continually evolving effort. First in line will be a focused product initiative in the fast-growing Digital Signage and HMI/Panel PC market segments. The three companies each hold respected market leadership positions in key vertical markets including hospitality, retail, government, fintech, industrial automation, medical/healthcare, and network/communication. NACO is in place to facilitate the widest and highest value customer solution offerings within these verticals, while simultaneously penetrating new strategic growth segments.

About Posiflex:

Founded in 1984, Posiflex Technology, Inc. has designed and manufactured its own-branded and world-class POS solutions. Recognized as a pioneer and leader in the POS industry, Posiflex has been awarded more than 30 patents for innovative design. Since 2016, Posiflex has determined to grow beyond POS business and further expand itself into self-service solutions (KIOSK), and to a few more vertical markets serving B2B IoT platform empowered by embedded PC. The company’s products are manufactured in ISO 9001/9002/14001 facilities in Taiwan and sold worldwide through retail, hospitality, banking, healthcare, kiosks and many other vertical markets. Core products include POS Terminals & peripherals, kiosk hardware (self-service system), kiosk remote monitoring software & platform, kiosk maintenance & deployment services, digital signage, panel PC, AIO (All-in-one) PC, embedded PC, single board PC and systems. Posiflex’s offices are in the USA, Germany, Netherlands, China, India, Singapore, Malaysia, Japan and Dubai along with the global distribution networks to provide direct and timely support to its customers around the world. For more information: www.posiflex.com.

Contacts

KIOSK Information Systems
North America Corporate Office:
Cheryl Madeson, 303-661-1648
[email protected]
or
Posiflex
Global Corporate Office:
George Chen
[email protected]

 

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You’re Going To Use That Self-Checkout Machine Whether You Like It Or Not

Self-Checkout Machine – You are Going to Use It

We may not realize it, but retailers are conditioning us to be our own cashiers.

Source: www.huffingtonpost.com

After two decades of freeze-ups and unfamiliar items in the bagging area, self-checkout may be in the midst of an expansion. RBR, a research firm focused on banking and retail automation, says that self-checkout terminals recently had a “breakout year,” with global sales increasing by 67 percent in 2016; a surge in U.S. big-box stores purchases was a driving factor. NCR Corporation, the leading manufacturer of self-checkout machines, says it’s had record growth over the past two years.

The way retailers and industry watchers tell it, self-checkout is growing because customers want it to grow. Tech-savvy millennials would rather deal with a machine than make small talk, and even old-school shoppers might like to avoid a long cashier line if they’ve only got a couple items.

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Global Entry Kiosks & DHS Kiosk – A Discouraging State of Affairs – what has happened to the ?

DHS Kiosk Report – A Discouraging State of Affairs – what has happened to the Global Entry Kiosks aka DHS Kiosk?

Francie Mendelsohn is President of Summit Research Associates, Inc.

Francie Mendelsohn is President of Summit Research Associates, Inc.

I have previously written about the impressive Global Entry kiosks, more than 500 having been deployed by the US Customs and Border Protection (CBP). These units, built by Kiosk Information Systems with software developed by the US Government, are installed at 43 US airports, seven Canadian airports and the following international airports: Abu Dhabi, Aruba, Dublin, Guam, Nassau, Saipan and Shannon.  They allow passengers who have enrolled in the Global Entry program–an expedited clearance for pre-approved, low-risk travelers upon their arrival in the United States—quick access through the Customs area through automatic kiosks.  The program frees these passengers from filing out a paper Customs entry form; all required information is produced at the kiosks, theoretically a significant time-saving system.

At airports, program members proceed to Global Entry kiosks, present their machine-readable passport or U.S. permanent resident card, place their fingerprints on the scanner for fingerprint verification and complete a customs declaration. The kiosk issues the traveler a transaction receipt, complete with the passenger’s passport photo, and directs the traveler to a CBP agent and then on to baggage claim and the exit.
Travelers must be pre-approved for the Global Entry program. Called the Trusted Traveler program, all applicants must undergo a rigorous background check, followed by an in-person interview before they are permitted to enroll. The cost is $100.00 for a five-year pass.
At least that the way they were supposed to work. Previously, when I accessed the kiosks at airports including Washington Dulles, LAX, Philadelphia and Miami, the system was a pleasure to use. Although there were some minor glitches (the software did not show passengers how to insert their passport to initiate the process) that required a few attempts to get it right, it was fast and easy to operate.
Global Entry Kiosks
Dulles International Airport was one of the first airports to test the kiosks; it is the jumping-off point for dozens of international flights.  Like highways, airports have rush hours.
At Dulles they are from 7:00-9:00 am (for California flights) and again from 3:00-6:00 for California flights as well as for the dozens of Europe-bound flights. When we arrived after a flight from Munich, it was 3:15pm and the International Arrivals Hall was packed. There are signs directing Global Entry passengers to a special line in order to use the kiosks.
This is a welcome diversion from the hoards of non-registered passengers who have to encounter extremely long lines to go through Customs, especially during that 3-6pm rush hour window.
We quickly saw that almost all of the 30+ kiosks were in use. When one became available, I went to use it. I then saw that the previous user had abandoned the session midway through; the error message on the screen revealed that fact.
There was no way to start over so I waited for another kiosk to become free.  It became apparent that many of the kiosks had suddenly become available. (This was because so many of my fellow-passengers were experiencing the same performance issues as I was.) I tried a kiosk and followed the instructions to insert my passport to begin the session. The kiosk was unable to read my passport so I tried again. No luck.
At this point, I moved over to a second kiosk to start the process again.  But again the software could not read my passport. On to a third kiosk. This time it appeared to read the passport page with the barcode. Quite a bit of time elapsed before I received a screen message saying that I was not a registered Global Entry user and therefore could not use the kiosk. This clearly was in error. (I had registered for Global Entry two years ago)
Growing more annoyed by the minute, I then moved on to a fourth kiosk. At long last, success! The passport was read and accessed the database where my Trusted Traveler information was stored. The system also recognized the flight on which I had just flown back to the U.S. At this point, the system asks the same questions that one encounters on the paper Customs form. These include: Are you carrying more than $10,000 in cash? Are you bringing fruits and vegetables into the country? One nice touch is that it allows you to select the “No” button if all of the answers to the questions are No.  When the form is filed out, it appears on the screen with the user’s passport photo on top. If all of the information is correct, you touch the Print button and the paper customs declaration slides out of a slot in the kiosk.
I then took the form to a customs official who stamped and then retained it. I asked him if my experience with the many unreliable kiosks was normal or an aberration. He assured me that my frustrating experience was par for the course.  Note: the majority of users who had experienced similar problems had given up and moved over to the long line to fill out a paper declaration and have the CBP official examine and stamp it.
Attempts to reach personnel at the US Customs and Border Patrol have so far proven unsuccessful. Without proper maintenance on these units, the future does not bode well.
The numbers of passengers who quickly gave up trying to use the kiosk and went directly to the regular customs line was disheartening. It’s a sad commentary on a once-impressive (and easy to use) kiosk deployment that had really provided Service to the Citizen.

Global Entry Kiosks More Info

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Lockdown Browser – New Guided Setup in KioWare 8.14 Makes Setup Even Easier Than Before

Guided Setup added to KioWare for Windows

6/5/2018

KioWare for Windows with Guided SetupVersion 8.14 of KioWare for Windows is now available with a brand new Guided Setup allowing customers to quickly and easily set up KioWare for Windows to display interactive and non-interactive digital signage, videos, and KioCall video conferencing. With this new Guided Setup, KioWare can be configured to secure a Windows device into a kiosk with only a few clicks.  New supported devices have also been added.

June 5, 2018 York, PA  – Analytical Design Solutions Inc. (ADSI) has released a new version of KioWare for Windows kiosk software with an all new Guided Setup wizard to help first time users configure KioWare for Windows.

KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen, and usage of applications.

In addition to the new Guided Setup tool, version 8.14 of KioWare for Windows (Lite, Basic, & Full with Kiosk Management) has added support for Chrome 65. KioWare Basic & KioWare Full for Windows now support devices such as the Stimare printer (supporting printing to RFID bracelets), Star printers, Telequip (coin dispensers), Epson receipt printers, and support for ccTalk for bill/coin acceptors.  View all supported devices here.

The new Guided Setup provides users with the option to easily configure KioWare for Windows to show interactive content (browser-based), non-interactive digital signage, and as a video conferencing kiosk using the KioCall Videoconferencing app. Additional settings can also be configured by answering questions and progressing through the Guided Setup. As always, users can opt to exit the Guided Setup and configure KioWare directly through the configuration tool at any time.

Support must be current to upgrade to the latest version.

Additional features are also included in this release. View a full description of features added to this and other versions of the KioWare product line.

These products are available as a free trial with nag screen at https://m.kioware.com/downloads. Existing clients can upgrade at https://www.kioware.com/downloadupgrade.aspx.

KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2003.

Sign up to receive emails about future updates to the KioWare product here.

KioWare Guided Setup

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Drive Thru Kiosk Solutions – Real World

Drive Thru Kiosk Solutions

From Steve Evans and Nextep

Hello all!

Drive Thru Kiosk by Xenial It’s been pretty busy but I wanted to stop for a moment and congratulate the following 5 locations for their implementations of our World’s Fastest Drive Thru™ Solution:

• Bennett Holdings Group – #10199 Johnstown, PA

• Kristen Chandler – #68779 Midland, TX

• Russell Rogers – #50511 Bentonville, AR

• Steve Adams – #59469 Anchorage, AK (FIRST IN ALASKA!!)

• Ricky & Niki Cook – #13878 Walhalla, SC

Beautiful locations for all with many more to come this year! Speed, accuracy, throughput, and so much more have been key factors with these rollouts. If you are in the area for one of the locations, stop by for breakfast, lunch, and dinner to experience it for yourself!

drive thru kiosk solutions

 

 

 

 

 

 

 

Visit Nextep for your Drive Thru Solutions!

Contact Us

2155 Butterfield Drive, Suite 111 
Troy, MI 48084

866-654-8730

You can also contact Olea Kiosks [email protected] or 800-927-8063

Related Drive Thru Kiosk Info

Drive Thru Kiosk – Subway drive thru kiosk video

Drive Thru Voice Order AI – Good Times Order Taking

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ZIVELO Wins Two Awards at ICX Summit

ZIVELO Wins 2 Awards at ICX Summit for Achievement in Interactive Customer Experiences.

The #1 QSR mobile kiosk company receives two awards

Zivelo Wins Award Dallas, TX – June 13, 2018 – ZIVELO, the leader in interactive self-service kiosk and digital signage solutions in the QSR arena, has been appointed to receive two prestigious awards at the ICX Summit in Dallas on Wednesday, June 13, 2018. The Elevate Awards honor the individuals and organizations that are pacesetters in using technology to elevate customer experience.

ZIVELO will receive Best ICX Deployment: Restaurant and Best ICX Deployment: Financial Services at this year’s ICX Association Elevate Awards for providing nearly 10,000 kiosks to one of the top three  QSR’s in North America, and for their groundbreaking virtual banking expert kiosks deployed at a top US-based financial institution.

ZIVELO produces award-winning, self-service kiosk and digital signage solutions for a portfolio of global companies. This includes the top three fast food chains in the nation, as well as top brands across the retail, banking, healthcare, restaurant, and hospitality industries. Their newly launched software product, OakOS, allows ZIVELO’s customers and third-party developers to rapidly build and deploy applications with the only developer kit designed for kiosks. Clients can now develop fully-functional applications within days, by using OakOS’ comprehensive web-based frameworks and SDK. Backed by ZIVELO’s network of support technicians, this comprehensive offering removes previous common barriers in the industry.

About ZIVELO

ZIVELO’s mission is to revolutionize the way brands use technology to interact with their consumers on-premise and in the physical world. Founded in 2008, ZIVELO has rapidly grown to become the leading self-service technology brand offering a sleek and sophisticated product design, intuitive user experience, and cutting-edge modular hardware solutions. In 2018, ZIVELO acquired Oak Labs, the creators of OakOS – the world’s first operating system for public computing experiences. Through the acquisition, ZIVELO now provides brands with an end-to-end solution for the roll-out of kiosks and digital signage. For more information, please visit http://www.zivelo.com/.

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Meridian Introduces Automotive Kiosk Solutions

Meridian Introduces Automotive Kiosk Solutions

automotive kiosk

Click for full size

Aberdeen, N.C. – June 12, 2018 – Meridian, an industry leading kiosk manufacturer and software developer, has expanded their self-service solutions to include a lineup of automotive specific kiosks. “Automotive manufacturers and dealers are looking to improve the consumer journey and deliver the dealership experience of the future,” said Todd Marcelle, Director of Automotive Solutions. “Consumers are used to self service technology across many other retailing environments and expect the same from the automotive industry.”

The new automotive solutions are designed to improve and enhance the automotive customer experience by providing an end to end fully integrated DMS and CRM solution comprised of software, hardware and analytics. “Our automotive kiosks help dealerships interact with retail and service customers in a way that leaves them more satisfied and more likely to return,” said Meridian founder and CEO, Chris Gilder. “Our kiosks have proven to reduce transactions times, improve CSI and increase revenue producing a demonstrable ROI for dealerships.” Meridian’s kiosk solutions are currently deployed with major brands at select dealerships including Toyota, Mercedes-Benz, Audi, Ford, KIA, VW, Porsche and Nissan.

Meridian’s automotive solutions are comprised of the Showroom Digital HUB, Virtual Service Advisor and Smart Service Kiosk. The Digital HUB provides a digital shopping experience for customers within a showroom. Mike Nyguen, GM of Jack Taylor Toyota stated: “With the digital HUB, we are now capturing 99% of customers correct contact information into our CRM system and our CSI scores are well over 96%. Our customers recover an average of 1.5 to 2 hours from the car buying process.”

The Virtual Service Advisor (VSA) and Smart Service Kiosk (SSK) streamline automotive service for customers and businesses. “Our goal was to create a complimentary experience for those consumers that prefer self–service similar to the banking, travel and restaurant experiences. The solution mirrors a service advisors workflow providing recall, trade appraisals, upsells and electronic signatures,” said Marcelle. “The most compelling result is that over 95% consumers have said they would use the kiosks again and it made the experience easier.”

Meridian’s automotive solutions are designed and manufactured from their headquarters in North Carolina. “All of our products are built from start to finish by our own team of experts, ensuring the combination of engaging design and reliability,” said Gilder.

To learn more about Meridian’s automotive solutions, visit meridiankiosks.com.

More Meridian Kiosk News

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DMV Kiosk Arapahoe installs kiosk for license plate renewals

Arapahoe DMV kiosk License Plate Renewals

Getting in and out of the DMV in a matter of minutes sounds impossible, but Arapahoe County just installed new self-service kiosks for people who just need to renew their license plates.

Source: www.9news.com

Nice DMV kiosk installed in Colorado. Looks like Frank Mayer unit

Colorado MVExpress kiosks arrive to seven King Soopers stores

Renew your license plates where you buy groceries and skip a trip to the DMV

LITTLETON, CO – Citizens of 24 Colorado counties are now able to renew their license plates at a selfservice kiosk inside select King Soopers stores on the Front Range, and skip a trip to the DMV.

Colorado MVExpress kiosks are available at seven King Soopers stores along the Front Range, thanks to a partnership between parent company Kroger, County Clerks, and kiosk-maker ITI Technologies. Locations include Arvada, Aurora, Commerce City, Englewood, Fort Collins, Greely and Parker. This brings the total number of DMV kiosks in Colorado to 27. The kiosks in King Soopers stores will be available daily during store hours, generally 5 a.m. until midnight, long after county motor vehicle offices have closed.

“We are thrilled to bring our motor vehicle services to you,” said Arapahoe County Clerk and Recorder Matt Crane, who led efforts to bring this technology to Colorado. “Now you can renew your license plates any day of the week where you buy groceries, including on nights and  weekends, and skip a trip to the DMV. These new kiosks inside King Soopers stores are a life-changing convenience for citizens.”

Colorado MVExpress kiosks are large blue and yellow machines that look similar to an ATM. You can renew at a kiosk if you live in any one of 24 participating counties. More counties are expected to join the list. Find your nearest kiosk at www.comvexpress.com.

To use a kiosk, simply type your license plate number on the touch-screen, or scan your renewal postcard. Pay taxes and fees by check, credit or debit card. (Cash is not accepted at kiosks in King Soopers stores, but is accepted at select other locations.) You’ll receive your tabs and registration on the spot. The transaction is fast and easy. Instructions and voice prompts are available in Spanish and English. Thanks to a recent upgrade, you can now renew at a kiosk even after your registration and grace period have expired, which will help to dramatically reduce lines at county DMVs at the end of each month.

DMV Kiosk Posts

dmv kiosk frank mayer

Click for full size image. Video story follow the link to 9news.

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Shake Shack Not Going Cashless After All

Shake Shack Not Going Cashless

Half the customers didn’t know how to order on the iPad, a Google commenter wrote

Source: www.eater.com

Here is some insight on cash in restaurants. Shake Shack backed off of it but still is working towards cashless. The CEO reasons are:

Safety: We’ve mitigated the very real security risks associated with having large quantities of cash on-site, so we can become a safer place for our team and our guests.

Efficiency: We’ve streamlined our operations, eliminating cash-counting, and facilitating easier shift transitions (team members can jump on the register without the time-consuming security steps involved in cash-tray change-outs.)

Speed: Without handling cash and making change, we can serve more guests in far less time, meaning you spend less time waiting in line to place your order and pay.

Here is LinkedIn article from Meyer the CEO

https://www.linkedin.com/pulse/why-were-going-cashless-danny-meyer/

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Meridian Kiosks Expansion – Continues to Grow with Facility Expansion

Meridian Kiosks Expansion – Continues to Grow with Facility Expansion

Aberdeen, N.C. –  June 28, 2018 – Meridian, an industry leading kiosk manufacturer and software developer, is expanding their fabrication and assembly facilities. “This is an exciting time for Meridian and for our customers,” said Senior Project Manager, Amanda Jordan. “The additional manufacturing lines allow for production planning flexibility leading to better turnaround times for customer orders.”
As a fully integrated manufacturer, Meridian designs, engineers, fabricates, assembles, deploys and supports self-service solutions from their 13-acre headquarters in North Carolina. The 15,000 square foot expansion will provide added space for the assembly and fabrication teams, three additional shipping docks and secure storage lockers. Meridian saw the need to expand in order to achieve economies of scale. “As production output increases, costs per unit decrease, which allows better material’s cost management,” said Jordan.
Meridian considered adding a building or renovating the oldest part of their facility, dating back to the early 1900’s. “We decided to renovate the existing space as it would connect to our sales and marketing team’s offices,” said Meridian Founder and CEO, Chris Gilder. The renovation adds a 15,000 square foot assembly space and provides fabrication with an additional 10,000 square feet to accommodate its expansion.
“As Meridian continues to grow so do our space demands, we needed more room for both fabrication and assembly,” said Gilder. “To accompany the physical expansion, we have also begun a migration to SAP to allow for significant scalability, visibility and control improvements to our manufacturing, sales and accounting system. This also allows us to directly link to many of our larger clients’ systems for seamless ordering and project management processes.”
Meridian’s expansion is scheduled to be completed this summer. To learn more about Meridian’s in-house manufacturing, visit meridiankiosks.com.
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Peerless-AV® Introduces LED Video Wall Configurator

Peerless-AV® Introduces LED Video Wall Configurator

A component of the SEAMLESS by Peerless-AV® program, the new online solution streamlines the design of LED Video Walls
 
AURORA, Ill. – June 28, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce its newest online solution for integrators, the LED Video Wall Configurator. With this solution, users are being given a tool that streamlines the design of LED video walls, where they can obtain specifications, quotes, and support with the simple click of a button.
 
From stadiums to control rooms, retail, corporate, and more, the LED Video Wall Configurator eases integration planning for any application. This complements the start to finish support provided by Peerless-AV’s LED video wall integration program, SEAMLESS by Peerless-AV. Through this program and the new configurator, customers benefit from a dedicated team of experts along with high-quality custom solutions and the tools to simplify the whole process.
 
The new LED Video Wall Configurator allows users to simply and easily design an LED video wall and request a quote for a mount. When users are unsure of the video wall size needed, they can input room dimensions and explore different scenarios until they find the solution that meets their needs. 
 
Then, they can continue through to request pricing, and all quotes will be stored for future reference. The configurator will also provide useful information such as mount weight, video wall power consumption, and video wall display resolution. 
 
“With the implementation of LED Video Walls steadily growing across multiple industries, we wanted to simplify the design process and offer a solution that fits the needs of integrators and audiences alike,” said Chad Gebhardt, Senior Product Manager, Peerless-AV. “As the only mount manufacturer to offer a video wall configurator, we are able to provide our customers with the tools needed for both planning and executing video walls, saving time and costs.”
 
To best meet users’ needs, Peerless-AV’s configurator offers a variety of displays to choose from, not limiting options based on brand. If the display users seek is not listed, they can manually enter their display specifications and begin designing a configuration. 
 
In addition to creating a configuration and requesting a quote, the user will be able to get a closer look at Peerless-AV’s offerings, increasing their education around the tools needed for the most superb installation. 
 
For more information about Peerless-AV’s LED Video Wall Configurator, please visit:  https://ledconfigurator.peerless-av.com
 

To learn more about Peerless-AV’s newly launched LED video wall integration program, SEAMLESS by Peerless-AV, please visit:  https://www.peerless-av.com/en-us/SEAMLESSLED

 
Connect with Peerless-AV via social media on Twitter, Instagram, LinkedIn, Facebook, and YouTube.
 
About Peerless-AV
Driving Technology Through Innovation
For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com. 
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ADA Kiosk Accessibility Tip – Integrating Storm NavPad

ADA Accessibility Tip – Integrating Storm NavPad

We get asked about configuring the Storm NavPad and it comes with API/SDK which lets programmers configure it. In Windows you can even light the lights so to speak.  There are firms that specialize in assisting with that exact sort of thing (listed on our ADA page).

Another less software intensive is to use a lockdown such as KioWare.  See the screenshots below.

See below —  the Accessibility screen for turning on Nav-Pad support.  Also, where you turn on JAWS and ZoomText.  Turning Nav-Pad on automatically creates Hotkeys for all the NavPad keys.

navpad hotkeys

Here are all the hotkeys

navpad hotkeys

And here we show all the different ways to configure a Hotkey.  The ‘Perform this action:’ list box has ~20 predefined actions: Begin/Renew Session, Copy, Paste, Toggle Virt Kbd, Volume Up/Down, etc…

navpad hotkey details

 

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ZIVELO Blog – Large Scale Kiosk Deployment Considerations

Large Scale Deployment Considerations

If you are considering implementing kiosk or digital signage options in your business, the number of details and logistics to navigate and manage can be overwhelming. Large Scale Deployment Considerations. Hiring internally to manage these processes would be time-consuming and expensive, and other manufacturers don’t offer world-class customer service and account management from discovery to post-deployment like ZIVELO does. We pride ourselves on our consultative approach, and the experience we bring to the table, having successfully deployed thousands of kiosks at a time to notable brands around the country. ZIVELO is more than a kiosk manufacturer. With software, hardware, and services options, we’re truly a one-stop-kiosk shop.

WHAT GOES INTO A LARGE-SCALE KIOSK DEPLOYMENT?

  1. Account Management: ZIVELO’s Account Managers are subject matter experts on the product as a whole including product support, production, and processes necessary to institute a successful kiosk deployment.
  2. Software: Compelling user experiences are driven by software working in harmony with hardware
  3. Hardware: Choosing the right hardware to go inside and run your kiosk is extremely important.
  4. Engineering: Each product release from Engineering is thoughtfully designed, boasting key modular features to allow for ease of serviceability and component upgradability for years to come.
  5. Manufacturing: While in manufacturing phase, the product truly comes to life through both initial production level prototypes as well as final production or large-scale product deployment.
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Water, Sewer Utility Payment Kiosk Opens In Alpharetta | Alpharetta, GA Patch

Utility Payment Kiosk

Fulton Opens New Water, Sewer Payment Kiosk – Alpharetta-Milton, GA – Fulton County has rolled out the kiosk and a walk-in window for North Fulton residents at the Customer Service Center at 11575 Maxwell Road.

Source: patch.com

JACK – Utility Payment Kiosk gets installed at Fulton County for utility bill payment. Check or Credit Card (no cash)

ALPHARETTA, GA — Residents in North Fulton who need to make payments to their county water and sewer bills will now have a more convenient way to do so.

Fulton County recently opened a new water and sewer bill payment kiosk and walk-in window in Alpharetta. The window and kiosk is located in the same location of the Fulton County Customer Service Center at 11575 Maxwell Road.

Residents can pay by check or credit card at the kiosk

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Whitepaper – The Present-Day Kiosk and Its Benefit to Today’s Consumer

The Present-Day Kiosk and Its Benefit to Today’s Consumer

frank mayer whitepaper Kiosks are an effective tool in branding efforts targeting the modern connected consumer. Offering customers everything from convenience to personalization, kiosks maximize the patron’s experience while delivering steady opportunities for a brand or retailer’s return on investment.

Download

More News From Frank Mayer

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Pyramid Computer Kiosk — Kiosk Kiosks All Things Kiosks

pyramid kiosk Pyramid Computer Kiosk

Welcome to Pyramid as our newest Gold Sponsor of the kiosk association.

Pyramid kiosk is a 30 year old, mid sized (120 head count/40m revenue) systems manufacturer with factories in Germany and Taiwan and sales offices in UK and USA. In opposite to most kiosk manufacturers, Pyramid builds its own PC technology and touch screens. This high level of component manufacturing enables the company to create very slim and elegant highly integrated designs, still remaining extremely flexible and easy to maintain. Pyramid screen focus sizes are 24” and 32”, but also 55” table modules are built. Pyramid “Polytouch” named kiosk designs are successful in Europe in retail (Marks&Spencer, Edeka) and QSR hospitality (McDonalds, Vapiano and more).

As an example in the US, Pyramid ticket transaction kiosks are in use at AMC theatres. Standard and custom Pyramid polytouch kiosk solutions are sold via OEM or sales partners, as a bespoke work and always UL certified. Unparalleled and unique by design is Pyramid´s Polytouch “Passport” 32” kiosk with integrated Puck Table locator dispenser and extremely low space consumption.

Pyramid Localization System (PLS) is a patented Pyramid technology which allows QSR operators to introduce table service for self-ordering guests. The location of a guest in the restaurant can be determined with 10 inch accuracy.

What does Pyramid look for at Kioskindustry.org?

Pyramid is seeking to build a presence in the US. We try to find collaboration kiosk builders and vendors to share our modular kiosk component architecture, sell them touch screen and PC Box units to other kiosk vendors and look for ISV´s for our localization system in the restaurant order environment. Maybe we can vice versa be a partner for European activities of US kiosk vendors.

Pyramid Kiosk Links:

Overview of Pyramid Kiosk products:

http://www.pyramid-computer.com/retail-interactive/polytouch.html

Flagship product Pyramid Passport 32”:

Overview about PLS Localization System:

Contact

Headquarters

Pyramid Computer GmbH
Bötzinger Straße 60
79111 Freiburg

Tel: +49 761 4514 0
Fax: +49 761 4514 319

Contact us

Erfurt plant

Feldstraße 1
99334 Amt Wachsenburg

Tel: +49 761 4514 541
Fax: +49 3628 916379

Contact us

Sales

Tel: +49 761 4514 792
Fax: +49 761 4514 70

Contact us

Service & Support

Service Hotline
Tel: +49 761 4514 870

[contact-form to=”[email protected],[email protected],[email protected]” subject=”Pyramid Contact Form”][contact-field label=”Name” type=”name”][contact-field label=”Email” type=”email”][contact-field label=”Website” type=”url”][contact-field label=”Message” type=”textarea”][/contact-form]

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Kioskgroup Tablet Kiosk on Netflix – Luke Cage

ipadkiosk

iPadKiosk on Netflix – Luke Cage

ipad kiosk netflix

Kiosk Group is a privately-owned, Maryland-based company that many leading companies, organizations, and government agencies trust and rely upon for interactive kiosks.
We focus on creating long-term client relationships, so you can feel confident that if you have questions about our kiosks or experience a problem with your order, we’ll do everything we can to help.

I thought something looked familar as I looked at the TV.  Outside in my garage in Colorado watching Netflix and Luke Cage I saw what looked like a kiosk from Kiosk Group.

“For Pete’s Sake” is episode 22 (#9 in season 2) and is the big showdown in Rand Corporation building.  A quick synopsis — Knight gets Cage, Lucas, Dillard, and Johnson to an unfinished building belonging to Rand Enterprises, where Dillard agrees to testify against Bushmaster in exchange for immunity. Knight and Cage are against this, but agree that they can only fight one at a time.

In any case the use the iPadkiosks unit as their access point.

Pretty cool placement!

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article while watching Netflix.

 

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Peerless-AV® Announces New Motorized Collaboration Cart

Peerless-AV® Announces New Motorized Collaboration Cart

Integrating the use of actuators, the improved cart offers a simple solution for presenters, especially in education and corporate settings

peerless motorized cart AURORA, Ill. – August 1, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is excited to announce the launch of its Motorized Collaboration Cart (SR598ML3).

An extension of Peerless-AV’s award-winning line of AV carts, the Motorized Collaboration Cart now integrates the use of actuators, making it easy for users to raise and lower touch-enabled displays. Designed for applications such as education and corporate settings, the cart seamlessly interacts with touch-enabled technology, allowing users to focus on the content of their presentation and foster a participative environment that everyone can take part in.

The Motorized Collaboration Cart is ADA-compliant, offering display height adjustment up to 25.6″ with the touch of a button. For the utmost in safety, the Motorized Collaboration Cart is UL962 listed and features a safety limit function, which automatically reverses direction when a collision is detected in an upward, downward, or lateral force.

“Our new Motorized Collaboration Cart will be instrumental in education and corporate settings going forward,” said Nick Belcore, Executive Vice President of Global Sales and Marketing, Peerless-AV. “This cart offers safety, accessibility, and adjustability with a robust feature set that other carts on the market simply do not include as standard options.”

peerless motorized cart The Motorized Collaboration Cart touts a six outlet, 2160 joule-rated surge suppressor and a 15-foot pre-installed cord in the rear of the cart, as well as a large enclosure with plenty of space for small PCs, additional cables, and keyboards, and an opening for external WiFi antenna. Despite the roomy enclosure, the base is designed to fit easily through doorways, but does include rubber bumpers to prevent damage to walls and doors.

Focusing on ease of use, the Motorized Collaboration Cart features 4″ casters for rigidity and stability, and a pre-assembled design with no wiring required – making it the fastest cart assembly on the market.

Peerless-AV’s Motorized Collaboration Cart is available now through Peerless-AV direct sales representatives and authorized distribution networks.

For more information about Peerless-AV’s Motorized Collaboration Cart, please visit https://www.peerless-av.com/en-us/professional/products/sr598ml3.

Connect with Peerless-AV via social media on Twitter, Instagram, LinkedIn, Facebook, and YouTube.

About Peerless-AV
Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

 

Media Contact

Beth Gard
[email protected]
(732) 212-0823

 

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Biometric Financial Kiosk – New FNB kiosk with fingerprint technology. Here’s how it works 

Biometric Financial Kiosk – New FNB kiosk with fingerprint technologyBiometric Financial Kiosk

The machine can do everything except give out cash.

Source: www.businessinsider.co.za

FNB has launched a new kiosk that allows you to open an account with only your thumbprints as verification.

The bank has formed a partnership with the department of home affairs, and uses government records to verify your identity.

“The machines are directly linked to Home Affairs and because they use fingerprint technology on their side, we are able to quickly verify who you are,” says Lee-Anne van Zyl, CEO of FNB Points of Presence.

The TouchPoint kiosk allows people to open an eWallet Extra account with their thumbprints. Existing FNB customers can also do all their general banking, except withdraw money.

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