Category Archives: Airport kiosk

Airport Kiosk

Airport kiosks are self-service machines that allow travelers to perform various tasks such as check-in, print boarding passes, check bags, and request seating changes. They are designed to automate many common air travel-related tasks while providing convenience to the user and ultimately putting less strain on airport staff ¹.

In addition to these specific functions, airport kiosks can also provide the same benefits as traditional kiosks, including increased brand visibility, wayfinding functionality, news headlines, and public health messaging ¹.

Here are some of the main benefits of airport kiosks:

Faster Check-In Process: The primary benefit of a kiosk system is faster check-in for travelers. Long lines to check in for flights can be one of the most stressful parts of air travel, especially when pressed for time. Airport kiosks allow travelers to bypass the main check-in counters, giving them more time to get through security and to their gates ¹.
Print Ticket & Boarding Passes: Kiosks allow travelers to print boarding passes ahead of time, with some airports making kiosks available right at the airport entrances. As with online check-in, it simply requires providing credentials such as a confirmation number or the credit card used to make the reservation, and then the kiosk will print out a physical boarding pass. This greatly expedites the check-in process, especially when traveling with a carry-on only ¹.
Print Luggage Tag: Airport kiosks allow travelers to print luggage tags, which are required for all checked baggage. Traditionally, travelers would have to wait in line to receive these tags, but with a kiosk, the process can be completed at the same time as checking in for a flight and printing boarding passes. Baggage is then simply dropped at a bag drop station before the traveler proceeds to a security checkpoint ¹.
Multilingual Support: Airport kiosks include software that presents information in a wide range of languages, making them easy to use for most travelers ¹.
Increased Efficiency: Airport kiosks allow airports to operate more safely and efficiently by automating many common tasks. This reduces wait times and puts less strain on airport staff ¹

Post Views: 0

Immigration Kiosk Whitepaper by SITA Kiosk

Good point of view (albeit dated) on immigration kiosks by an expert at SITA who just happens to do most of the immigration kiosks (aka Border Kiosks). SITA also does the Amtrack ticketing kiosks and lots of airline check-in kiosks. Border Security Kiosks aka Immigation Kiosks Published on 31 December 2014 08:12 by Sean Farrell Introduction Immigration Kiosk… Read More »

At LAX, Delta Has 10 Passport Kiosks, American and United Have None

Passport Kiosk News For many international travelers arriving at U.S. gateway airports, travel has eased dramatically this summer, thanks to airline investments in passport kiosks. At LAX, it is Delta that has taken the lead, installing ten passport kiosks in LAX Terminal 5, where it is the sole occupant and which is in the […] Source: www.forbes.com For… Read More »

Automated Border Control Kiosks – 71 Installations at 59 Airports, Cruise Terminals

Automated Border Control Kiosks Reach 71 Installations C. Maxine Most Principal, Acuity Market Intelligence Border authorities have embraced digital identification and biometric-based automation to simplify and accelerate border control processing. Acuity’s latest report on border control kiosks reveals that 71 installations deploying 2283 border control kiosks are active at 59 ports of entry across the globe. These include… Read More »

SITA provides 100 automated kiosks to three airports in Mexico

IT and telecommunication provider SITA has supplied 100 of its automated border control kiosks for installation in three major international…Rea

Source: www.airport-technology.com

Travellers from up to five SITA kiosks can be managed from just one immigration counter. The kiosks have reportedly reduced the time passengers spend in queues by as much as 40%.

Mexico Ministry of Communications and Transportation secretary general Gerardo Ruiz Esparza said: “The installation of these kiosks represents another example of the implementation of state-of-the-art technology in Mexico, aimed at preserving the safety of people and their goods, as well as facilitating activities related to aviation.

“Automating the entry of domestic and foreign passengers who do not require a visa is achieved by capturing biometric data (fingerprints, photography and scanning of the passport), which quadruples the capacity of passenger attention for each migration agent.”