Category Archives: walmart self checkout

Walmart Self Checkout Not Going Away

The Sky Really is Falling, but that is NCR Saying That… It’s a popular subject for many “publications” to run a story about how Walmart is pulling all its self checkout units. Aka unverified speculative news intended to garner an audience and increase advertising revenue.  Some read mainstreams like Forbes (I used to way back) but other read… Read More »

Grocery Walmart Self Checkout & Disabled Shoppers – Food Institute

Grocery Self Checkout & Accessibility by Food Institute. Includes comments from Toshiba, Storm Interface and also Kiosk Association.  One distinction that we like to make is that self-checkout at grocery stores is closely aligned with Point of Sale terminals and in fact are truly just hybrid customer-facing POS terminals or platforms.  You can see on the Toshiba site… Read More »

Walmart Kiosks Photo Tour – Pickup, ATM, Dr. Scholls and More

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article. We were in Walmart the other day and couldn’t resist. There was a new pickup area with kiosk. Along the way we took some other shots too.   Comments? [contact-form to=”[email protected]” subject=”Comments General”][contact-field… Read More »

Blind Marylanders sue Walmart self checkouts violate ADA

Three blind Maryland residents and the National Federation of the Blind are suing Walmart.

Source: www.baltimoresun.com

The plaintiffs are seeking a permanent injunction that would require Walmart to make its self-service kiosks throughout the U.S. accessible to blind customers; a declaration that Walmart has been violating the ADA; and court costs and attorneys’ fees.

 

According to the suit, Morales and Boyd were checking out at a self-service kiosk when Morales handed an employee her debit card and instructed the employee to enter her pin number on the keypad. She expected to pay about $80 for her items, according to the suit. During the transaction, the screen prompted the users to take money from the machine, the suit claims. When Morales and Boyd left the store, they asked a bystander to read the receipt and realized Morales was charged about $120.

 

They re-entered the store and called police, and the $40 was ultimately returned, according to the complaint.