Editorial Policy, Corrections & Disclosures

By | June 28, 2026
Editorial policy

Last Updated on June 28, 2026 by Craig Allen Keefner

Editorial Policy, Corrections & Disclosures

At KioskIndustry.org, we are committed to providing the self-service, kiosk, and interactive digital technology sectors with accurate, data-driven, and objective business intelligence. Managed under The Industry Group ecosystem and led by Chief Editor Craig Allen Keefner, our mission is to deliver factual analysis, regulatory updates, and technological insights that our industry can rely on.

To maintain the trust of our readers, members, and partners, we adhere to the following foundational principles regarding our editorial integrity, correction procedures, and financial sponsorships.

1. Editorial Policy & Integrity

Our content is driven by industry relevance, data, and technical accuracy. While we actively cover market movements, regulatory updates (such as ADA, EAA, and HHS accessibility mandates), and technological innovations, our editorial decisions remain strictly independent.

  • Factual Priority: We prioritize verifiable data, engineering reality, and regulatory documentation over speculative or high-level commercial market research reports.

  • Editorial Independence: The selection of news stories, technical breakdowns, and regulatory commentary is determined solely by our editorial team, led by Craig Allen Keefner. Solution providers, advertisers, and association members cannot purchase favorable editorial coverage or influence our analytical conclusions.

  • Original Reporting & Attribution: We strive to provide original reporting, direct executive interviews, and primary-source regulatory analysis. When utilizing third-party data, press releases, or external documentation, we provide clear attribution and context.

2. Corrections Policy

Accuracy is our highest priority. When factual errors, typos, or misleading statements occur, we are committed to correcting them swiftly and transparently.

  • Reporting an Error: Readers, subjects of stories, and industry partners are encouraged to flag potential inaccuracies. Please submit correction requests directly via our contact channels, noting the specific URL and the nature of the error.

  • Resolution Protocol: Once an error is verified, we will update the live article immediately.

  • Transparency: For significant factual corrections that alter the context or understanding of a story, a transparent note will be appended to the bottom of the article detailing what was changed and the date the correction was applied. Routine typos or grammatical fixes may be updated without a formal correction note.

3. Advertising & Sponsorship Disclosure

KioskIndustry.org operates on a commercial model supported by corporate sponsorships. To ensure complete transparency with our audience, we operate under the following guidelines:

  • Sponsor Recognition: Companies featured as official solution providers or sponsors are clearly identified throughout our directory and relevant site zones.

  • Distinction Between Content Types:

    • Editorial Content: Articles, regulatory summaries, and technology deep-dives authored by Craig Allen Keefner or the editorial team are entirely independent and unpaid.

    • Sponsored Content / Press Releases: Content submitted directly by a sponsor, vendor, or partner company—such as product launches, corporate announcements, or booth showcases—is formatted and presented to ensure readers can easily distinguish it from independent editorial analysis.

  • No Pay-to-Play Opinions: While we frequently highlight our partners and Kiosk Association (KMA) members for their contributions to the industry, commercial relationships do not shield any entity from objective analysis, nor do they guarantee positive reviews of hardware or software compliance.

Contact & Inquiries

For questions regarding these policies, to submit a correction, or to inquire about sponsorship opportunities with The Industry Group network, please contact:

Craig Allen Keefner

Chief Editor, KioskIndustry.org & The Industry Group

Westminster, Colorado

info@kioskindustry.org

https://linkedin.com/in/kiosk

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk