Walmart takes on Target Clinics with “Self-Health” Centers

By | January 11, 2015

Source: www.sandiegoreader.com

“Almost factual news” courtesy of San Diego — One stop healthcare ala Walmart. Self-health center with computer kiosks.  Bit of an attitude running underneath the interview which is surprising. Automated drug dispensing.  Grocery supermarket mega market circa 2015.

“Frankly, I don’t know what the competition was thinking on this one,” says Ben Applebaum, Chief Medical Officer at Walmart, Inc. “I mean, it makes sense for Target to offer in-store health-care services to its customers, who aren’t the healthiest bunch in the world. But calling it a clinic? Most people hear ‘clinic,’ and they think of STDs, long waits, and insufficient care. But mostly, they think of being at the mercy of a bunch of overworked, underperforming doctors and health-care professionals. Happily, you won’t find any of that here at Walmart.”

“Our research suggests that the majority of Walmart shoppers don’t trust doctors to begin with,” says Applebaum. “They see them as high-and-mighty swellheads who always think they know best, when really, they’re just there to sign the prescription pad. So, we decided to dispense with them altogether. Customers who visit our Self-Health Centers can use our computer kiosks to consult a variety of health-related websites, from WebMD to doesthislookinfected.com tobettersexnow.net. Then, once they determine the best course of treatment for themselves, they can generate a Feel Good Plan and submit it to our RoboDoc automated drug-dispensary. And once again, Walmart helps you save by cutting out the middleman: our drugs cost up to 15% less than Target’s, because there are no costly doctor’s fees to pay. It’s just one more way that Walmart helps you to save money and live better.”

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global