Hardee’s and Microsoft pilot customer self-order kiosks

By | December 7, 2025

Last Updated on December 7, 2025 by Craig Allen Keefner

At the National Retail Federation’s Annual Convention & EXPO on Monday, Microsoft Corp. and CKE Restaurants Inc. showcase a self-order kiosk solution running on Windows 8 devices that enables Hardee’s customers to customize and place their own orders. 

Source: www.prnewswire.com

The Hardee’s pilot project is one of several Microsoft retail customer deployments being shown at the NRF Big Show in New York. Microsoft is working with retailers, including GameStop and TGI Friday’s Inc., to showcase seamless and personalized experiences being delivered in real time through the cloud and on smart devices. Additional information about Microsoft’s presence at NRF can be found here.

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk