Kiosk Market Budget Update Feb 2021

kiosk budget planning

Kiosk Budgets

Published: February 09, 2021

Over the weekend, chances significantly improved for major federal stimulus for the state, local, and education (SLED) market. The Biden administration along with Democrats in Congress advanced legislation that would provide more than $500 billion in aid to address SLED fiscal concerns. It appears that Democrats could fully enact this funding legislation without Republican support, so now is the time to see where these funds might flow and what opportunities they might generate.

Analyst’s Takes

  • The SLED market is currently recovering quickly and federal fiscal aid would accelerate that recovery, potentially pushing bid activity back to or beyond 2019 peak levels.
  • In terms of unrestricted fiscal aid, contractors should expect to see a generalized boost to the market in all areas since the funds will not be targeted to any business area.
  • Education aid will likely be directed toward facilities (ventilation) and bus modifications to allow for resumption of on-premises learning nationwide this coming fall.
  • Transit systems and airports will get another lifeline that should keep capital projects underway and O&M on schedule until COVID-19 immunity levels allow for ridership to return.

As stated in our B2G Market Advisor blog, we expects the 2021 bid volume for the SLED market to rebound to 96% of its 2019 peak level.  This is due to the fact that the fiscal impacts of COVID-19 response and related economic impacts were not as severe as expected in 2020.  In fact, a Brookings analysis recently found that job cuts (layoffs and furloughs) in the SLED sector actually outpaced revenue declines and that federal aid to SLED entities to this point has exceeded revenue shortfalls by $50 billion.  So, this leaves us to examine to what degree the SLED sector “needs” the aid, in what areas, and what the most likely uses of such aid would be.

$350 billion in generalized (or unrestricted) aid

Since the middle of 2020, the idea of generalized aid for states and localities has been hotly debated.  The most common justification for the funding is to spur SLED rehiring of workers who have been laid off or furloughed.  During the economic shutdown that was imposed to contain COVID-19, the SLED sector shed more workers than in the Great Recession of 2008-10.  According to U.S. Bureau of Labor Statistics (BLS) data as of November 2020, the “State government education” category (mostly higher education) had reduced its workforce by 340,300 workers. “Local government education” (mostly K-12) had reduced its workforce by 666,200.  “Local government” (other than education) was down 320,400 and “State government” (other than education) was down 15,200.  Given that many of these workers are in support roles (e.g., custodial, maintenance, landscaping, housing, dining, security, transit) that will not be needed until on-premises activities resume, a large portion of this aid could be used for backstopping the compensation of those idled workers still receiving pay and/or benefits, freeing up funds for use in other areas.

Also, a unique trend for the SLED sector during this recession has been the use of general bond funding for (according to a Pew report):

…direct deficit refinancing, where the money from bonds or loans is used to replace money that would ordinarily have been collected from taxes to fund regular, ongoing government programs. There was also evidence of what we’d call indirect deficit refinancing, such as using money from bonds to pay for projects that previously were paid for with cash.

While it is impossible to determine exactly how much borrowing occurred, an analysis by the source cited above points toward at least one quarter of all issuances examined involved deficit financing.  Therefore, it is likely that SLED governments will use some of the unrestricted aid to pay off some of these debts, which would free up payment obligations for use in other areas.

$170 billion for K-12 and higher education

Education has received the largest portion of dedicated SLED funding during the previous rounds of aid.  Early indications are that the next round of aid will be focused on returning schools to on-premises learning.  It is also likely that a significant portion could be used for backstopping the compensation of idled workers, freeing up funds for use in other areas.  However, one key consideration that has drawn significant attention and was mentioned by President Biden in a recent interview is the upgrading of ventilation in educational facilities.  Also, of concern would be ventilation and other precautions on K-12 and campus buses.

$20 billion national vaccination program

Among the ideas floated for this funding are community vaccination centers, mobile centers, and reimbursement of costs for using the National Guard for vaccinations.  Previous rounds of federal vaccination aid have taken some of the cost burden off the shoulders of SLED governments; however, if vaccines are to reach saturation levels of distribution, the Biden administration will need to flood all channels with the necessary resources.  This funding will significantly boost SLED capacity in this area.

$28 billion for transit and airports

With ridership drastically reduced, $20 billion in aid is anticipated for transit systems and $8 billion for airports to keep systems running and facilities in order until ridership recovers.

It is likely that education, vaccination, and transportation related funds will be distributed using previously established formulas from the CARES Act.  The flexible aid is new, and it is likely that allocation will be along the lines of what was proposed in the House Democrats’ HEROES Act late last year.  In that case, the District of Columbia was to be treated like a state and all state funds were to be allocated based on “a state’s share of unemployed workers.” City and county funding was to be “evenly divided between municipalities and counties.” Municipal funding was divided between cities with populations of at least 50,000 (roughly two-thirds of funding) and cities with populations under that figure (roughly one-third of funding).  County funding was to be allocated based on population.

Transportation Update

Updated February 8, 2021

The National Asphalt Pavement Association has published a table comparing the transportation infrastructure initiatives of the prior Trump administration to the current Biden administration which can be viewed here. The two significant differences are the cost and focus on climate.

Biden’s Build Back Better plan has an investment of $2 trillion over 4 years compared to the prior administration’s of $1 trillion over 10 years. Biden’s plan also includes initiatives toward encouraging clean energy, the manufacturing and purchasing of zero-emission vehicles, and expanding infrastructure including installation of more electric vehicle chargers. The prior administration’s plan did not specifically address infrastructure in relation to the climate.

Updated February 3, 2021

Pete Buttigieg was sworn in as Transportation Secretary on February 3, 2021 and has provided some further, but brief, insight into the initiatives we are likely to see under his leadership. The Secretary understands the economic impacts the pandemic has had on the transit industry, and will strive for initiatives toward regaining the public’s trust in an effort to increase ridership in mass transit. Buttigieg is also expected to play an important role in President Biden’s climate and infrastructure initiatives. There will be an emphasis on zero emission mass transit vehicles and the expansion of electric vehicle infrastructures.

Per an email sent to Department of Transportation staff, obtained by the Associated Press, Buttigieg said he will spend the next few weeks speaking with employees, likely in an effort to establish the Department’s initiatives under the new administration. It may be several more weeks before we begin to see specifics on these initiatives.

Large Format Interactive Display Screens as Bundles by LG Business Solutions

Interactive Display Bundles LG
LG Dual Stretch

LG Dual Stretch  — Click for full size image

Direct View LED display bundles announced by LG Business Solutions – March 2021

At LG we know that selecting the right Direct View LED display can sometimes be difficult, so we created the DVLED Ultimate Business Display to make it easier. LG has created one display solution pre-configured with all the components needed for full operation* that includes options for both indoor and outdoor operation with fixed resolutions ranging from Full HD up to 8K Ultra HD. The Ultimate Business Display comes in 25 size configurations from 81 inches to as large as 589 inches (49 feet) and aspect ratios in both 16:9 and 32:9 ultra stretch formats.

Brochure PDF

Full Catalogue PDF


Nice review of the new offering by Dave Haynes at sixteen-nine.net

Excerpts:

The bundles are pitched as all parts and components in one ready-to-assemble bundle. They include the LED components, controller, CMS software (assume LG’s SuperSign), a rugged shipping case on wheels, training and three years of after-care support.

The crazy ones are the 8K and the dual 4K 589-inch one, which is 49-feet diagonal, or JUST a little too big for my TV room.

Makes it easy for integrators and sellers to just buy on needed dimensions and use.

Samsung also bundles some LEDs, Sony has started to with its 2nd Gen Crystal LEDS, and a bunch of pure-play LED manufacturers – from SNA to smaller, lesser-known ones – also have bundles.

More Information LG Business Solutions

 

For more information Send us a note…

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Kiosk Association Exhibiting NRF Retail Converge and NRN CREATE

From APNews June 2021 and PRNewswire

KIosk Manufacturer Logo

KIosk Manufacturer Logo

DENVER, Colo., June 18, 2021 — The Unattended Self-Service and Kiosk Association is participating in two major upcoming events for Retail and Restaurants in the next week – NRF Retail Converge and CREATE by Nations Restaurant News. Learn from speakers such as CVS, Walgreens, Macys, Alibaba and others at Retail Converge. CREATE speakers include Yum! Brands, Chipotle, McDonald’s, Wendy’s, Dominos and many more. Retail Converge begins next week and CREATE has just launched.

Noted sponsors for the Kiosk Association include:

In other news for the Association a resource page for Assistive Technology is now available listing provider companies, noted consequences for not providing and additional resources. A companion page covering the latest Legal News is now available. This page is a running log with personal commentary on legal, privacy and patent situations. We keep track of legal news that affects the unattended self-service market.

Examples this week include the lawsuit against McDonalds for improper use of biometric data and a class action suit against over 125 Wendy’s franchisees for ADA violation. Learn about PPI which is how we abbreviate Prosecution Probability Index. Our new DOJ is expressing interest in cases never before expressed.

Sample News Posts

For more information contact Craig Keefner, 720-324-1837 or [email protected] or you can visit Kiosk industryKMA.globalRetail AutomationDigital BusinessMenu Board SolutionsDigital Signage Solutions and Thinclient

https://kioskindustry.org//

*LOGO link for media:  https://www.Send2Press.com/300dpi/20-0315s2p-kioskma-300dpi.jpg

Editors Note: thanks to Chris and Send2Press – recommended

Tyler Cobb Joins Nanonation as Senior Enterprise Account Executive

digital signage software Nanonation

Tyler Cobb

April 2022 — Nanonation, a leading public space interactive, and digital signage solutions provider, is pleased to announce that Tyler Cobb has joined Nanonation’s sales team as a senior account executive. With 20 plus years of experience in the static and digital signage industry, Cobb has demonstrated proficiency in all aspects of the industry, including production, installation, servicing, marketing, and sales, with past industry-related roles.

“We are excited that Tyler has joined our team at Nanonation. Along with Tyler’s extraordinary track record, his ability to breakdown the complex into manageable, tactical, and actionable steps that deliver results mesh perfectly with our customer first focus.” said Brian Beach, Nanonation’s Senior Vice President of Sales.

Cobb’s previous roles include Purchasing Director, Director of Estimating, and Director of Sales and Market Development for some of the industry’s leading names in the static and digital signage landscape, securing his expertise in signage marketing strategy, product positioning, and sales support. He also brings his extensive industry knowledge to the Nanonation team and the many relationships he has built working within the financial, QSR, hotel, restaurant, casino, government, and retail industries throughout the past decades. Cobb is an alumnus of The University of North Carolina at Chapel Hill, earning both a Bachelor of Science degree in Psychology and a Bachelor of Arts in Political Science.

digital signage software solution

digital signage software solution

“I am thrilled to be a part of and join the Nanonation team. My entire career has been spent learning this industry and implementing how to better serve clients’ needs with information, technology, solutions, and service after the sale. I look forward to continuing that tradition by providing ‘industry-leading solutions to Nanonation’s current and future clients,” said Cobb.

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Sports betting kiosk available at the track for NASCAR

Sports Betting Kiosksports betting kiosk

Race fans will be able to place bets at the track during this weekend’s NASCAR tripleheader at Dover Downs Racetrack.

Source: www.delawarepublic.org

Dover Downs Casino staff will be taking bets from the kiosk on Saturday’s NASCAR Xfinity Series and Sunday’s Monster Energy series playoff races as well as the full menu of sports.

Dover Downs Racetrack Assistant Vice President of Marketing Gary Camp says Las Vegas odds-makers William Hill will set the odds for individual drivers.

This is the first time in NASCAR history fans can legally bet on a race on location.

More Information on Sports Betting Kiosks

    ADA Kiosk Question – Are kiosks installed prior to 2010 ADA regs subject to 2010 regs?

    Question of the day – ADA Kiosk Compliance

    ADA Kiosk Compliance Are kiosks installed prior to 2010 ADA regulations subject to 2010 regulations?

    Ok, I’ll take a shot at this. My name is Craig Keefner and I work for Olea Kiosks which is a highly skillled kiosk manufacturer and designer in ADA. Note that this is my personal opinion. The engineering design team never agrees with me 100%, usually for the better 🙂

    “It depends…”.

    What an answer eh…

    The reason for that is that while there is no grandfather clause there is a “Safe Harbor” but it comes with conditions.

    From the ADA National Network

    The ADA does not have a provision to “grandfather” a facility but it does have a provision called “safe harbor” in the revised ADA regulations for businesses and state and local governments. A “safe harbor” means that you do not have to make modifications to elements in an existing building that comply with the 1991 Standards, even if the new 2010 Standards have different requirements for them. This provision is applied on an element-by-element basis.  However, if you choose to alter elements that were in compliance with the 1991 Standards, the safe harbor no longer applies so the altered elements must comply with the 2010 ADA Standards.

    A “safe harbor” does not apply to elements that were NOT addressed in the original 1991 Standards but ARE addressed in the 2010 ADA Standards. These elements include recreation facilities such as swimming pools, play areas, exercise machines, miniature golf facilities, and bowling alleys. On or after March 15, 2012, public accommodations must remove architectural barriers to these elements listed above are subject to the new requirements in the 2010 Standards when it is readily achievable to do so.

    Here is another take on it from Chain Store Age

    Losing “Grandfather” Status: Between 2007 and 2014, the amount of ADA charges doubled from $54.5 million to $109.17 million, with 3,190 suits filed in 2007 compared to 5,347 suits in 2014. But some retailers may assume – incorrectly – they are already covered due to “grandfathering” rules.

    Any development or remodeling completed using the previous 1991 ADA standards before the new changes became effective March 15, 2012 will be grandfathered as compliant with the ADA. However, if any element that meets the 1991 requirements is altered, it must then meet the newer standards, and the “safe harbor” no longer applies.

    Complicating things here can be local and state laws (Unruh in California for example).

    That’s why I will say, “it depends..”.

    TO BE SURE — having said all that doesn’t mean people are not going to necessarily sue.  Some lawyers are more concerned with how much they can negotiate from you than whether it is right or wrong.

    And if the units do not meet 2010 requirements, is it also “the better thing to do” to bring the units up to code, or at least mitigate in some way.  That could forestall  a frivolous suit which will cost thousands no matter what.

    For more “opinion” like this on all types of subjects be sure and visit The Lab website which is run by Olea.  I’ll be doing a writeup on the kiosk market size and get into what exactly is a kiosk when we talk market size and units. Are ATMs a kiosk? Or POS checkouts?  Or are they there own singular purposed market which just so happens to incorporate some characteristics of a typical kiosk. If anything, I can gurantee you that am opinionated..

    COMMENTS

    On the article, the Safe harbor or even the ABA architectural barriers act according to the DOJ no building is supposed to  have to comply if built prior to the enactment of implementation 1992. However, lawsuit judgements have been altering that course even though the DOJ claims  Old construction vs. new construction. So grandfathering in is only a delay phase.
    When Capitol Hill had to change things up.. Old building right. 🙂
    I would add in  the ABA in your article. It mainly pertains to the Government buildings, but it slings over to the Accessibly through barriers in the ADA with no mention of safe harbor.
    Steve Taylor with Taylor Stands and working head of ADA for ETA.
    Resources
    Credits
    Steve Taylor with Taylor Stands
    Mike James with iPadKiosks

    More ADA News

    Subway kiosks – Looks to Fix Its Sales Slump With Tech Upgrades

    Subway Restaurants, facing one of the worst slumps in its history, is hoping to win back customers by losing its low-tech image.

    Source: www.bloomberg.com

    The chain has tested around 50 of the new kiosks which allow customers to enter the store and build their own sandwich more accurately. Wenkoff said that eventually, each location would have on average three kiosks. Subway’s mobile app is available in around 26,000 of its 27,000 U.S. locations. “Mobile devices are attached at the hip to pretty much all our customers these days,” Wenkoff said. “It’s all about convenience.”

    McDonald’s – Wall Street cheers replacement of cashiers with kiosks

    McDonalds Kiosk Raises Earnings Expectations by Analysts

    • Cowen says McDonald’s will upgrade 2,500 restaurants to its “Experience of the Future” technology by year-end, which includes digital ordering kiosks.
    • The firm raises its rating on McDonald’s to outperform from market perform and price target for the shares to $180 from $142.
    • Same store sales estimate for 2018 raised to 3 percent from 2 percent.

    Video Link

    Andrew Charles from Cowen cited plans for the restaurant chain to roll out mobile ordering across 14,000 U.S. locations by the end of 2017. The technology upgrades, part of what McDonald’s calls “Experience of the Future,” includes digital ordering kiosks that will be offered in 2,500 restaurants by the end of the year and table delivery.

    “MCD is cultivating a digital platform through mobile ordering and Experience of the Future (EOTF), an in-store technological overhaul most conspicuous through kiosk ordering and table delivery,” Charles wrote in a note to clients Tuesday. “Our analysis suggests efforts should bear fruit in 2018 with a combined 130 bps [basis points] contribution to U.S. comps [comparable sales].”

    Full release on CNBC

    Whitepaper – When Customer & Customer Experience Collide

    New whitepaper by Frank Mayer and Associates, Inc.

    Overview Forward

    In the last few years, the Quick Serve Restaurant (QSR) industry has begun to explore how the addition of self-serve kiosks within the restaurant can impact the ordering experience, shape the types of employees needed, and transform the customer experience. Chains began experimenting with the technology in 2014, and the initial customer feedback has been positive, leading more QSR restauranteurs to consider implementing selfserve ordering kiosks within their chains.

    The acceptance of self-serve ordering in restaurants is hardly surprising. Consumers have extremely high expectations for their retail and restaurant experiences. They want immediate answers to questions, customization, high levels of personal service, and easy forms of payment all in one. We understand that a well-designed self-serve kiosk can help meet these needs.

    We see four trends that have led to the acceptance of self-serve ordering:

    1. Technological Immersion
    2. Shifting Forms of Communication
    3. Empowered Consumers: Individual Experiences
    4. Integrating Digital Technology & Physical Spaces

    Today’s customers are ready for self-serve ordering. Are you? If not, you may want to consider how these trends will impact your business.

    TOC Contents

    • Foreword
    • Trend 1 – Technological Immersion Trend
    • 2 – Shifting Forms of Communication
    • Trend 3 – Empowered Consumers: Individual Experiences
    • Trend 4 – Integrating Digital Technology & Physical Spaces
    • The QSR & Fast-Food Kiosk Experience
    • Resource
    To download the complete 17-page whitepaper complete with facts and figures visit https://www.olea.com/

    Marijuana kiosk news Bitcoin to the rescue

    A look at marijuana kiosk news and cannabis marijuana kiosk

    • Link From Bloomberg Bitcoin match made in heaven — Once a customer decides on which marijuana product to buy, an employee asks if he or she would like to use cash or digital currency, Lai said. If the buyer prefers the latter, the Trove employee explains that the customer can use a credit card to buy bitcoin through a POSaBIT kiosk, with a $2 transaction fee tacked on.The customer, who would now own bitcoin equal to the value of the purchase, can then redeem the currency in the store. Or the buyer can keep their bitcoin and use it anywhere else that accepts the currency. If the customer finishes the purchase in the store, POSaBIT, which pockets the transaction fee, then sends the value in U.S. dollars to Trove’s bank account.
    • Madison.com — However, as reported last week by Bloomberg Technology, a solution to the marijuana industry’s banking woes could very well be within reach. Within Washington State, digital cryptocurrency bitcoin is being used as an intermediary that’s allowing consumers with bank-issued debit and credit cards to legally purchase marijuana in dispensaries.
    • KRNV News –  Getting a medical marijuan card in Reno
    • Why The Cannabis Industry Will Soon Be Bigger Than The NFL

      Statistically, the cannabis industry is experiencing some of the highest growth in the world right now. Legislative efforts across the… [Read More]

    • PHOTOS: Nevada becomes 5th U.S. state to legalize cannabis sales

      Cheers and long lines of tourists and locals alike greeted the first day of sales of recreational marijuana on Saturday as Nevada became the fifth state with stores selling pot to the public in a market that is expected to outpace all others in the U.S. thanks to the millions of visitors who flock to Las Vegas each year.

    • Federal appeals court gives Colorado marijuana credit union another chance

      A federal appeals court has breathed life into a plan hatched in Colorado to open a credit union for the marijuana industry. A three-judge panel for the 10th U.S. Circuit Court of Appeals on Tuesday vacated a district court ruling that nixed Denver-based Fourth Corner Credit Union’s bid to receive a master account with the Federal Reserve Bank of Kansas City.

     

    Down the “Endless Aisle” with Elo’s Director of Sales

    It’s no secret that major retailers are scrambling to maintain their dominion as tech-savvy millennials increasingly opt for spending their hard-earned money on intangibles that create memories rather than forking it over for widgets on shelves. Indeed, consumerism as we’ve come to know it is changing across the board, and in many ways, the retailRead More

    Source: www.digitalsignageconnection.com

    This addition created an endless aisle by allowing customers to shop the store’s full stock in-store, ship to home and make secure payments using EMV card readers, thereby decreasing the risk of losing a potential sale due to an out-of-stock or unavailable item.

    Gemaltobranded credit cards more accessible to consumers

    Retailers know store-branded credit cards keep consumers coming back, but asking them to enroll at checkout or by mail can be hit-or-miss and puts store employees in charge of anti-fraud checks. With a new self-serve kiosk from Gemalto, large retailers can lift that burden from employees and make enrollment more convenient for customers, providing them with an instantly issued, branded credit card they can use that day.

    Source: www.fierceretail.com

    Kiosk Lockdown – KioWare Selects cleverbridge

    Kiosk software developer leverages cleverbridge’s commerce solutions to transition to a subscription business model and sell seamlessly around the world

    KioWare Kiosk Software

    cleverbridge not only gave us a complete global commerce solution with a simple integration – rapidly accelerating our time-to-market – but delivered the best possible online customer experience to build long-term customer relationships.

    cleverbridge, a provider of global commerce, billing and payment solutions, announces KioWare has selected cleverbridge’s solutions to introduce a cloud-based delivery model and drive global online revenue for its kiosk system software product line. KioWare — whose products include KioWare for Windows, KioWare for Android, and subscription-based KioCloud and KioCall — will leverage cleverbridge’s cloud-based commerce platform to manage and sell perpetual license and annual subscriptions.

    As KioWare continued to grow globally, it realized that customers not only wanted more payment options, but a better online shopping experience beyond its current capabilities. The company was faced with a build-versus-buy/outsource decision as it looked to improve the global customer experience with more checkout languages, currencies and payment methods, and transition to a subscription business model. After factoring in the significant costs involved with internally developing a solution, KioWare sought a commerce solution provider that could not only support its pricing model and provide an optimized online customer experience for its customer base — but one that delivered unrivaled global results with a highly localized online experience. After evaluation, KioWare selected cleverbridge due to the organization’s market performance and leadership, proven subscription capabilities and expertise, and ongoing consultation and success management to support sales goals.

    “Our product improvements are largely driven by customer requests and needs, and our focus on our customers has been extended to the pre-purchase and purchase experience as well. Creating a seamless, universal purchasing experience for customers located worldwide is a key focus of our attention as we add languages, currencies, methods of payment, licensing options, and increased renewal automation,” said Laura Miller, Director of Business Development, KioWare. “cleverbridge not only gave us a complete global commerce solution with a simple integration – rapidly accelerating our time-to-market – but delivered the best possible online customer experience to build long-term customer relationships and grow recurring revenue. They’ve become an essential part of our team and strategy and we anticipate seeing additional benefits as we leverage the full scope of their capabilities in the future.”

    “We are excited to work with KioWare to help take their global online customer experience to the next level and maximize their online revenue,” said Christian Blume, CEO, cleverbridge. “In the hyper-competitive global commerce market, digital businesses must constantly be evolving in order to keep up with the new ways customers prefer to shop for and access offerings. KioWare’s selection of our commerce solutions validates this point and underlines their commitment to delivering valuable experiences to their customers.”

    To learn more about cleverbridge, please visit https://www.cleverbridge.com/corporate/grow-recurring-revenue-video.

    About cleverbridge
    cleverbridge provides flexible commerce solutions for monetizing digital goods, online services and SaaS. Our cloud-based commerce platform simplifies recurring billing, optimizes the customer experience and offers comprehensive global payment capabilities. Leveraging cleverbridge expertise, technology and services, clients effectively increase customer acquisition and retention while rapidly expanding into international markets for revenue growth. cleverbridge is headquartered in Cologne, Germany with offices in Chicago, San Francisco and Tokyo. For more information, visit https://www.cleverbridge.com.

    First of three approved kiosks installed

    ROSSBURG – The first of three informational kiosks approved by local entities have been installed. Eldora Speedway was one of the first to jump at an opportunity to share with its fan base everything available to visitors in Darke County. Two kiosks sharing information about Darke County’s landmarks, its historical significance and tourist attractions were …

    Source: www.earlybirdpaper.com

    Subway’s digital self-order kiosks w/ Apple Pay

    Subway is refreshing its store design with new digital self-order kiosks that will feature Apple Pay (and Samsung Pay) as well a faster experience for delivery and pre-ordering via its mobile app a…

    Source: 9to5mac.com

    The new ”Fresh Forward” store design is currently being tested in twelve locations in the U.S., Canada and the U.K., including: Tamarac, FL; Orlando, FL (2); Winter Park, FL; Chula Vista, CA; Knoxville, TN; Palmview, TX; Hillsboro, OR; Vancouver, WA; Beauport, QC; Granby, QC; and Manchester, U.K.

    New Cashierless Smart Store – Prototype in California

    Automated Retail – the Cashierless Retail – Smart Store

    Cashierless Smart Store

    New Smart Store without Cashiers – Prototype in California – Retail Industry News & Automation

    Source: retailsystems.org

    Look Ma.. no cashier!

    Key cashierless elements to consider

    •  Retailers must accept all forms of payments including EBT within the mobile wallets
    • Training of consumers will lead to greater adoption of unique store concepts
    • Technology uptime in cashierless stores is bound to experience periodical complexities including, but not limited to, automated checkout. As a result retailers should prepare a fall back plan to prevent customer backlash
    • New store concepts are more effective when targeted towards specific customer segments
    • Cashierless stores could save customers time if executed properly– specifically due to the time saved in terms of scanning/bagging and customers using automated mobile wallets for payments. According to a recent Ensemble IQ and Amex survey, average mobile wallet transaction time is less than 1 minute compared to an average of 2.3 minutes for credit/debit cards. Millennials and others in this research study indicated that they want a greater degree of freedom in terms of their overall shopping experience including checkout.

    Self-service passport kiosks at Newark Liberty Airport

    Self-service passport kiosks

    Self-service passport kiosks debut at Newark Liberty Airport myfoxny.com “The self-service kiosk removes, essentially the administrative responsibility from the officer allowing for more efficient and more effective processing times,” said Robert…

    Source: www.myfoxny.com

    San Antonio Federal Credit Union award for cashless kiosk

    cashless kiosk

    cashless kiosk

    The kiosk is currently in place at SACU’s De Zavala location, 12840 West IH-10.

    Source: www.bizjournals.com

    The kiosk was the result of a 12-month initiative by SACU to help in-branch customers conduct cashless transactions in real time. The kiosk integrates touch-screen and card scanning technology to create a convenient way for customers to perform transactions such as: viewing account balances and history; transferring money between accounts; making loan and credit card payments; renewing share certificates; checking current rates; and placing stop payments.

    Vendor rolls out self-serve beer machines at ballpark

    Delaware North Sportservice, the team’s food provider, has installed 20 self-serve beer kiosks at Great American Ball Park for the 2015 season.

    Source: www.sportingnews.com

    The machines, produced by DraftServ Technologies and set up at 10 locations throughout the stadiums, allow fans to purchase cards in $20 and $100 increments to buy Anheuser-Busch products by the ounce.

     

    Outside the ballpark, the stored-value cards will be sold at retail stores in Greater Cincinnati and can be used throughout the season, said Don Dierig, Sportservice’s district manager.

     

    In addition, Sportservice has set up four kiosks along the third-base side of the main concourse that allow fans to order and pay for food items for express pickup at six themed concession stands, including the region’s famous Skyline Chili dogs. Those machines will be operational by the Reds’ second homestand, starting April 24 against the Cubs.

    Retail Automation – Google Analytics Physical Retail

     

    Online retailers up until very recently have had a significant leg-up data-wise, simply because a customer’s very presence on their page offered up an intensely educational experience for retailers.
    What do consumers look at?

    Source: www.pymnts.com

    “Some stores see sales most closely correlated with engagement rates — the percentage of people in the store show stays longer than 20 minutes. For other stores, the driving sales factor is conversion rate — the number of people who walk by who end up walking into the store. It really is all over the map — and often will change even within the same store.”

     

    Today, over 500 retailers work with Euclid — and Franson reports their size varies from ultra-tiny SMBs to large retailers with hundreds of locations. The world his firm operates in today is very different from the one it launched in a mere five years ago.

     

    Consumer vs Commercial Tablets – ADT

     

    Commercial installations using consumer tablets are fraught with potential problems. It’s best to use commercial tablets designed for business use.

    Source: www.applieddevicetechnologies.com

    ADT makes a great tablet.

    CreditCall EMV Supported In KioskSimple

     

    The CreditCall EMV payment gateway is now fully supported by KioskSimple. Easily interface your website with CreditCall EMV using our JavaScript API.

    Source: blog.kiosksimple.com

    It’s now possible to make JavaScript API calls to the CreditCall EMV payment gateway when you use KioskSimple.

     

    The benefits of using CreditCall with KioskSimple include…

    • Easy-to-use JavaScript API for integration and deployment in hours, not months.
    • Out-of-the-box support for the most popular attended and unattended POS and mPOS PINpads.
    • Pre-certified with multiple Processors and Acquirers.
    • Highest level of cardholder data protection through P2PE.
    • Help merchants de-scope from PCI DSS.

    With CreditCall there’s no need to worry about…

    • Time consuming and complicated Processor & Acquirer certifications.
    • Expensive and complicated EMV test tools or cards.
    • Card holder data theft thanks to built in P2PE for the highest level of transaction security.
    • PINpad firmware and EMV configuration updates thanks to our complete TMS