DHS Global Entry Kiosks – CBP Adds Facial Recognition Touchless Kiosk Process

By | April 2, 2022
Global Entry Kiosks

Global Entry Kiosk News

From BiometricUpdate March 2022

Nice to see the units at DHS CBP from KIOSK in place. That custom design was a departure of sorts for KIS but it has shown its resilience, though it has changed over the years. DHS also utilized (or utilizes) the original Thinman design in the Global Entry program.

In Brief

  • Here is Trusted Travel Programs main page
  • Focused on both expediting travel processes and making them more touchless for CBPā€™s four programs
  • Global Entry, NEXUS, Sentri and FAST. There are 9.9 million members, and 3.5 million applications are expected in 2022, the most ever in a year.
  • 22 Countries
  • processing times reduced from between 45 and 60 seconds to under 10 seconds.
  • The touchless process includes verbal customs declarations, instead of using the touchscreen, and does not provide a physical receipt.
  • pilot of GE Touchless biometric kiosks at LAX from September through January was highly successful
  • CBP launched itsĀ Simplified ArrivalĀ biometric checks for all international arriving passengers at LAX in late-2020.


U.S. Customs and Border Protection is nearing completion on an upgrade of the software for its biometric ā€˜facial comparisonā€™ kiosks, while also rolling out new touchless ones.

The main innovations CBP has invested in are remote interviews, enrollment on arrival, touchless processes and face biometric kiosks, Millich explains.

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Author: Staff Writer

Craig Keefner is the editor for Kiosk Industry (Self Service Kiosk Machine). Opinions and point of view here on kioskindustry is not necessarily the stance of the Kiosk Association or kma.global -- With over 40 years in the industry and experience in large and small kiosk solutions, Craig is widely considered to be an expert in the field. Major kiosk projects for him include Verizon Bill Pay kiosk and hundreds of others.