Big thanks to Neil and Acquire Digital for becoming a kiosk software partner for Kiosk Industry Group. Acquire added the Kiosk Industry Group as a partner and so now on Kiosk Partner and Kiosk Companies we list Acquire Digital. [for instructions on becoming partner see link]
Company overview: Acquire Digital, part of the Working Solutions Family was established in 1997. Based in the UK the company specialise in the creation of advanced digital interactive experiences and software solutions for a multitude of applications, including digital signage and kiosks. As well as their award-winning product range they also deliver pioneering custom-built solutions to clients across all industries and sectors.
With skilled partners across the globe we are able to provide local expertise and knowledge backed by our experienced in-house teams. Collaborating with allied technology partners ensures the best solution for you in time and on budget. With over 21,000 successful solutions installed worldwide, Acquire Digital and their partners continue to revolutionise the digital experience.
Inkjet printer cartridges have been the bane of many small businesses and home offices for decades. It’s interesting, then, that Epson is trying something new: next month, they’re launching a new line of printers that come with small tanks of ink, instead of cartridges. The tanks will be refilled using bottles of ink. They’re reversing the economics, here: the printer itself will be more expensive, but the refills will be much cheaper. Early reports claim you’ll be spending a tenth as much on ink as you were before, but we’ll see how that shakes out. The Bloomberg article makes a good point: it’s never been easier to not print things. The printer industry needs to innovate if it wants us to keep churning out printed documents, and this may be the first big step.
August 5, 2015 – YORK, PA. Phelps Hospital, located in Sleepy Hollow, New York, is a dedicated center striving to improve the health care for their community. The hospital is continuing to grow with its care and technology and has wide areas of services including, preventative, diagnostic and treatment services. Continually searching for new ways to enhance the hospital experience for patients and visitors, the hospital recently teamed with Livewire Digital in York, PA to come up with a great new way to get information to visitors.
Click to expand
Phelps installed informational kiosks at the entrances to each of the campus’s buildings to help visitors understand the layout of the campus so they can find their way from one building to another. The kiosks, based on Livewire’s eConcierge self-service platform, provides interactive maps, a calendar of events, directories of medical and administrative staff and general information about the hospital’s various services and amenities. The kiosks’ 42” screens make user interaction very easy to navigate and read, and provide both English and Spanish options to accommodate the diverse local culture.
To further keep visitors and patients informed of up-to-date information, Phelps installed digital signs throughout the facilities. The signs display upcoming events, recent news, and other activities within the complex. Livewire’s eConcierge Server allows hospital staff to remotely manage content and monitor the health of the digital signs and interactive kiosks.
About Livewire Digital
Livewire is the Power to Connect, creating software solutions for kiosks, digital signage, and online and mobile applications, all managed from its eConcierge® Content Management System. Livewire’s many turnkey solutions increase revenue and productivity for its customers, while lowering overhead and providing seamless integration. Livewire provides cutting-edge software, hardware consulting, and system integration, bringing the necessary puzzle pieces together to increase customer engagement and create a better end-user experience. LivewireDigital.com
After several years of uncertainty, Cardtronics got the news in early July that many industry-watchers expected: 7-Eleven will not to renew the U.S. contract with its long-time ATM operator when it expires in 2017.
This leaves two immediate questions:
“What impact will the loss of 17.5 percent of its income have on the world’s largest IAD?”
“What about non-U.S. 7-11 stores where Cardtronics still operates cash dispensers?”
In its Q2 earnings call last week, the company addressed both questions, but with some delicacy.
Telemedicine service provider Doctor on Demand has inked a deal with kiosk-maker Computerized Screening Inc. (CSI) to use CSI’s Virtual eClinic stations.
“Our customers require nuanced information to support their purchase decisions, and MokiTouch has helped grow our sales by as much as 40 percent at many locations,” said Scott Buckley, Director of Marketing at RAB, a New Jersey-based lighting manufacturer. “In the past, analysis of in-store initiatives has been difficult because of the logistics of compiling data across stores and devices functioning on separate networks with different managers. MokiTouch has enabled our teams to deploy, monitor and manage all of our kiosks in the field.”
31st August 2015 to 03rd September 2015 NPA’s 64th Annual Convention & Expo is the one event of the year that brings together the foremost experts and resources in the parking industry
CPI will be demonstrating our SCR 2-denomination recycler with multi-bill escrow at the expo.
Offering unique value the SCR creates new opportunities to enhance customer throughput and minimise downtime. The SCR is not only the fastest bill recycler in the industry, but also offers unparalleled reliability, a must for operators looking for lowest total lifetime costs.
Speed comes at no sacrifice to security and reliability because the SCR also offers the best first-time acceptance rate of valid street-grade bills, including those that are damp, crinkled and torn.
The American Correctional Association (ACA) just held their convention at Indianapolis August 14th. The correctional industry is led by a couple of large companies such as GTL, Securus, Telmate and Keefe Commissary to name some. Prison inmate video visitation, booking kiosks, medical care (via ACA), education, family deposits, email and entertainment are just some of the channels and all driven by revenue sharing and more.
Recently the corrections industry was in the news with new micropayment options put in by JPAY. See related post.
We checked in with some of our connections to find out what the news was.
“Secure tablets for education and visitation were announced. The Android-based tablets come configured much like Google For Education and Chromebooks for students. As inmates complete courses, they earn credits which can then be redeemed.”
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From financial attendees — A couple of big takeaways –
o Industry consolidation on kiosk side. GTL and Securus have purchased many of the deployers. Only Keefe and Telmate seem to be the remaining players.
o Only three booths actually showing kiosks – Keefe, Telmate, and GTL.
o Much consolidation on the vendor side too. KIS appears to have much of this business. And, very very high market share for Crane on bill validators – mainly SC but some SM too.
Renovo – Renovo Software is the leading provider of inmate visitation solutions and video conference scheduling systems for a wide range of markets. Global Tel*Link, or GTL, provides inmate phone and offender management services to over 2,100 facilites and 1.1 million inmates in all 50 states across the nation.
Maryland drivers who have unpaid traffic citation fines have a new way to pay it off.
The new bill pay kiosk can be used to pay the following district court traffic citations:
– Speeding tickets
– Seat-belt violations
– Failure to display license on demand
– Driving without current tags
– Failure to stop at stop sign
– Unsafe lane changing
Lewis Bus Group Lewis Bus Group sells and services buses. They are a tight knit company and treat all of their customers like family. To them safely and successfully moving people requires more than just a vehicle. It requires a match of your needs and circumstances with the perfect bus. Lewis Bus Group shares and… Read more
In the customer lounge they use a Raspberry Pi to show a number of slideshows. The slideshows inform customers of available amenities in their break room, and how to use Lewis Bus Group’s complimentary Netflix service while they wait for their bus’s work to be completed. To make sure their company’s values and brand is communicated clearly to all of their customers they also include their logo and slogan on every display.
Lewis Bus Group also uses Rise Vision to spread their message at trade shows. The trade shows presentation is tailored to each event. There is typically a slideshow of their products, some scrolling text relevant to the trade show, and their company’s slogan and logo.
Federal agencies are now getting your feedback on how well they served you in seconds through a year-long pilot program designed to help them quickly address customer service complaints and other issues.
Eyelation is a prescription eyewear kiosk company that was founded in 2009 with the first kiosk placed in 2011. Eyelation has since grown to 400 kiosks today with placements in companies across the US and Canada.
The Hogan administration announced today that Maryland vehicle owners can now test vehicle emissions using a new, convenient self-service Vehicle Emission Inspection Program (VEIP) kiosk.
According the January 2015 count, there are 903 operational APC kiosks located in the United States, Canada, the Caribbean, Dublin, Ireland and Abu Dhabi with another 189 targeted to go live by Spring 2015. This is up from just 280 in February 2014 and will bring the total number of APC Kiosks to 1092 at 39 airports within the next few months.
It is expected APC Kiosk numbers to continue to grow rapidly as they migrate across the Americas to Europe, Asia, and the Middle East conservatively projecting the global market for APC Kiosks will reach 8,000 by 2018.
Currently, APC Kiosks enable United States and Canadian passport holders, and permanent residents and international travelers from 37 visa-waiver countries to self-process immigration and biometric information before reaching passport control. This automation has decreased international arrival and pre-clearance border control wait times by as much as 80%.
The Vancouver Airport Authority, the original developer of APC Kiosks, leads the market with deployments at 18 airports representing more than 60% of total kiosk market share. SITA is a distant second with 204 APC Kiosks at nine airports.
Ovum recently conducted a global survey of 300 retail banking executives to ask about their greatest branch challenges today, and where they believed the challenge might shift in the next few years.
Despite recent figures suggesting people expect to use less cash in the next decade, the ATM is still going strong. In fact, as Link’s figures showed last week, they are actually on the rise in the UK, and if one looks at the recent crop of machines, it becomes clear that they are doing all they can to stay relevant and convenient for consumers.
Is the new iPad Pro an innovative rebooting of the iPad lineup, or just an acknowledgement that the Microsoft Surface was the right idea all along? Though it isn’t completely fair to line up a late 2015 product next to a mid 2014 one, let’s see how the iPad Pro compares to the Surface Pro 3.
If you live in Denver, it’s hard not to feel inspired by the dramatic natural backdrop (Rocky Mountain High, anyone?). But the Denver Botanic Gardens, which opened its new Science Pyramid last fall, wants to make sure visitors not only appreciate the wonders of nature around them, but understand they are an important part of it, interconnected and invested.
By Abi Mandelbaum — More than two-thirds of American adults now own a smartphone, making mobile technology part of daily life for most travelers. As such, travelers now expect to see mobile technology integrated into their hotel experiences. Gone are the days when offering Wi-Fi at a hotel was enough; travelers are booking hotels, finding travel information, and controlling every detail of their trips from their smartphones and tablets.
Hotels in Chicago have been leading the charge on implementing new technologies.
The first Virgin Hotel, which opened in Chicago in January, was designed with tech-savvy travelers in mind. The hotel offers unlimited bandwidth usage on its Wi-Fi network; the patent-pending headboards were ergonomically designed for those working from their beds; and guests check in at a kiosk, via a smartphone app or with a tablet-wielding employee. From the hotel’s mobile app, dubbed Lucy, guests can control their room temperatures, change channels on the TV, order room service, or request items from the front desk.
The Peninsula Chicago is renovating its rooms to include tablet-based technology. When the renovation is completed in April 2016, all rooms will be equipped with a minimum of three Samsung tablets, which will become an integral part of thePeninsula experience. Guests will use the tablets to control room temperature and lighting, watch television, listen to the radio, order room service, and request privacy, among other things.
There’s a new place to stay up to date with community events in Fresno’s Tower District. An unveiling ceremony took place at Olive and Wishon avenues on Monday with lots of cheers and a little music.
Tony Coelho, the main sponsor of the Americans with Disabilities Act, thinks benefits afforded to the disabled community by ridehailing companies outweigh drawbacks.
Prudential Retirement execs installed a photo kiosk so employees could see pictures of themselves altered to look 65 years old or so. The reactions? “Priceless.”
For all the advances technology has brought to corporate life, salespeople still rely heavily on guesswork when it comes to wooing customers and closing deals, usually involving late-night conference calls and spreadsheets about client interactions.
“WHY can’t I just talk to somebody?” screams an exasperated customer in a 1980s advertisement for Barclays, a British bank. In the dystopian future it…
Uniform branch formats are being replaced by a range of set-ups, from large flagship “stores” to poky ones with just a couple of desks. Some banks are opening branches in less prominent and cheaper spots. Others are trimming business hours, or staying shut on entire workdays, to save on labour. The aim is to cut the expense of renting and staffing branches from something like 60% of the total cost of running a retail bank to 40%.
Such incrementalism may be insufficient, however. Bank bosses worry that their phone-addicted children have never been inside a branch. That is not surprising: they are the fastest adopters of new technology, and are too young to have mortgages or need investment advice. Whether they will start visiting branches when they get to the “key touchpoints” in their financial lives is the big unknown. Many think not: mortgages and loans can be obtained online now.
Probate Judge, Laurie Shoultz Hall, Revenue Commissioner, Sharon B. Barkley and the Marengo County Commission would like to invite the public for the ribbon cutting of the new kiosk at Sweet Water …
The Office of Sustainability will be initiating a new bicycle rental program on campus in October. The “bike-sharing” program will make bicycles accessible to students. The bikes will be available outside of the student union, near the Girard Park Circle parking tower and at Cajun Field. “We’re excited about it,” Gretchen Vanicor, director of the…
Global Tel*Link (GTL), the leading provider of correctional technology solutions, today announced that it has begun to include key-injected credit card scanners in all of its new payment kiosk deployments, as well as to perform quarterly inspections and audits of all payment kiosks. With this move, GTL is emphasizing its commitment to the protection of customer data by complying with and going beyond industry standards for customer data security.
For as long as Redmond has offered Microsoft Azure, it’s been available to partners. At the beginning of this fiscal year, though, the company started a much more concerted push to bring more of the channel along.
