Kiosk Monitoring – EloView 4 Remote Monitoring for Android

By | November 7, 2023
kiosk remote monitoring elo view 4

EloView 4 Remote Kiosk Monitoring is Here!

Monitoring your kiosks and digital signage players ensures they operate smoothly and effectively. Proactive monitoring can identify and resolve issues before they impact customer experience and brand reputation. It helps to:

  1. Prevent Downtime: Detect hardware malfunctions, software glitches, and network connectivity issues promptly to minimize downtime and keep your kiosks and digital signage operational.

  2. Maintain Content Relevance: Ensure content is up-to-date, engaging, and relevant to the target audience. Monitor content performance and user engagement to refine messaging and improve effectiveness.

  3. Gather User Insights: Track user interactions, gather feedback, and analyze usage patterns to gain valuable insights into customer behavior and preferences. Use this data to optimize content, improve kiosk usability, and enhance customer satisfaction.

  4. Enhance Security: Monitor for unauthorized access, malware infections, and security vulnerabilities to safeguard sensitive data and maintain the integrity of your kiosk network.

  5. Optimize Resource Allocation: Identify underutilized or overutilized kiosks to optimize resource allocation and ensure kiosks are positioned to maximize their impact.

Elo is excited to announce the biggest update yet to our SaaS device management platform Elo has always been at the forefront of #innovation, and with the release of EloView 4, we’re taking it to the next level.

What’s New in EloView 4?

* A completely redesigned backend infrastructure for unmatched scalability.
* A refreshed user interface for improved usability and a sleek, modern look.
* Increased device per account management capabilities.
* Expanded content size limits up to 2GB and enhanced bulk operations.
* A tripled improvement in search and latency performance.
* New ‘tags’ feature for easy categorization and tracking.
* Content preview functions, enhanced device filtering, and advanced content scheduling.
* Upcoming advanced device health metrics and diagnostic tools.

EloView Video

Elo EssentialEdge Integration

EloView is integral to Elo EssentialEdge for Android, which provides an extensive toolkit for enterprise customers. This includes user-friendly development kits, lifecycle management, security, and OS 360 for the latest updates and enhancements.

Seamless Hardware Integration

Our range of Android-based devices, including EloPOS, I-Series, and the Backpack, is designed to integrate flawlessly with EloView for a streamlined experience.

Three Tailored Versions

Choose from Core, Connect, and Control, each offering unique features from automated deployments to advanced security protocols.

Ready for Any Scale

From stadiums with hundreds of POS systems to extensive restaurant chains, EloView simplifies device management, no matter the size.

Explore how EloView can transform your operations and bring a new level of efficiency to your network.

Learn more at EloTouch.com/EloView


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Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global