Shake Shack Not Going Cashless After All

By | April 14, 2022

Last Updated on April 14, 2022 by Craig Allen Keefner

Shake Shack Not Going Cashless

Half the customers didn’t know how to order on the iPad, a Google commenter wrote

Source: www.eater.com

Here is some insight on cash in restaurants. Shake Shack backed off of it but still is working towards cashless. The CEO reasons are:

Safety: We’ve mitigated the very real security risks associated with having large quantities of cash on-site, so we can become a safer place for our team and our guests.

Efficiency: We’ve streamlined our operations, eliminating cash-counting, and facilitating easier shift transitions (team members can jump on the register without the time-consuming security steps involved in cash-tray change-outs.)

Speed: Without handling cash and making change, we can serve more guests in far less time, meaning you spend less time waiting in line to place your order and pay.

Here is LinkedIn article from Meyer the CEO

https://www.linkedin.com/pulse/why-were-going-cashless-danny-meyer/

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk