Tablet Kiosk News – Self Service Kiosks 101 – Everything You Need To Know

By | October 11, 2021
Self-Service Kiosks 101

Everything you need to know about self-service tablet kiosks and starting your own self-service project!

kioskgroup tablet kiosks

kioskgroup tablet kiosks

Implementing a self-service solution can streamline your business operations and reduce costs while increasing customer satisfaction and return visits.

This guide will go over the basics of self-service kiosks, help you decide whether your business or organization would be a good fit for a new kiosk project, and get you started on the right foot.

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What is a self-service kiosk?

A self-service kiosk is an interactive tablet or touchscreen computer that allows a customer to access information or services without directly interacting with a person.

Implementing self-service kiosks can allow a business to scale operations more quickly and efficiently while at the same time reducing costs.

Visitors can perform self-service activities independently without waiting for employee assistance while employees can focus on other tasks that provide more value to customers or benefit from face-to-face interaction.

More Information

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Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global