Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false.
Snopes.com, a fact checking website, reported that a July 20, 2017 meme claim that Wendy’s replaced 6,000 workers with kiosks is false. The claim was posted on the Facebook page of Turning Point USA, a conservative nonprofit group, along with a photograph of self-serve kiosks at a Wendy’s restaurant.
Blog: Despite some reports, McDonald’s not cutting labor by adding touchscreens
Point of view on what self-order kiosks at McDonalds in fact portend, require and generally mean. And its not replacing people.
McDonalds Kiosk Raises Earnings Expectations by Analysts Cowen says McDonald’s will upgrade 2,500 restaurants to its “Experience of the Future” technology by year-end, which includes digital ordering kiosks. The firm raises its rating on McDonald’s to outperform from market perform and price target for the shares to $180 from $142. Same store sales estimate for 2018 raised to… Read More »
NORWELL – The McDonald’s restaurant on Route 53 in Norwell is among the first of the burger chain’s 300 franchises in Massachusetts to be equipped with touch-screen kiosks. Using a kiosk, a customer can scan the menu and place an order, swipe a credit or debit card, get an order number and wait for the food to be delivered to a table. A customer who wants to pay with cash can get a ticket at the kiosk and take the ticket to the service desk. Customers who would prefer to order the
Eventually, 14,000 McDonald’s restaurants in the U.S. will have the kiosks. They were first introduced at lo cations in California, Florida and New York.
The company is also planning to revamp restaurant interiors and drive-up windows.
During the reopening of a McDonald’s in New York City in November, CEO Steve Easterbrook said the addition of technology would not cause jobs to be eliminated.
Touch the screen. Place your order. Pay for your food. Have your Big Mac delivered via table service. Welcome to the new McDonald’s in Las Vegas.
Includes nice video of the machine and customers
Here’s a paradox you don’t hear much about: despite a century of creating machines to do our work for us, the proportion of adults in the US with a job has consistently gone up for the past 125 years. Why hasn’t human labor become redundant and our skills obsolete?
In this talk about the future of work, economist David Autor addresses the question of why there are still so many jobs and comes up with a surprising, hopeful answer.
Here is a personal opinion letter/piece that I wrote for rebuttal to Andy Puzder and Rensi. I was deliberately ruthless and demonstrative for effect. I also sent to the Washington Post and may send to some more. I also published as personal letter on the Kiosk industry group site.
Would you like some microchips with that burger? McDonald’s Europe strikes another blow against human interaction by installing 7,000 touch-screen computers to take your order and money. Craig Allen Keefner‘s insight: Thanks to Kirk at Arcatech See on www.cnet.com
See on Scoop.it – Kiosk & Kiosks McDonald’s Kiosks in Action. As a follow up to this post, Battling Higher Minimum Wages: McDonald’s Just Bought Touch Screen Cashier Kiosks for Its 7,000 European Locations, EPJ reader Kingsley Edwards tweets:. Craig Allen Keefner‘s insight: Includes link to picture of unit in Belgium. I am surprised at the size of… Read More »
After McDonald’s announced yet another round of disappointing earnings yesterday—its quarterly profits fell 30 percent—the Wall Street Journal editorial page took a moment to gloat. “So even one of the world’s most ubiquitous consumer brands cannot print money at its pleasure,” it wrote. “This may be news to liberal pressure… Source: www.slate.com Nice article on labor costs and… Read More »
One of just 20 nationwide, this McDonald’s employs 15 more people than the previous Downers Grove location. Source: patch.com McDonald’s has announced it will expand Create Your Taste to 2,000 restaurants nationwide by the end of 2015. But for now, Downers Grove is one of 20 locations in the U.S. with build-your-own-burger-via-kiosk capabilities. The Create Your Taste menu… Read More »
From super-size to customize — that’s the path McDonald’s is taking in an effort to reverse 11 straight quarters of declining same-store sales. New Yorkers can be among the first in the US to parti…
Allen and Cort Norman, the franchise’s married owners, say younger customers have been taking to the kiosks — tested in the store since July 30 — as if that’s the way business has always been done.
Over the past 12 months, shares of fast-casual chains like Chipotle Mexican Grill, up 10.1 percent, and Panera Bread, up 35.7 percent, have outperformed McDonald’s, up 5.4 percent.
How much better is it than regular McDs? Here’s our comparison.
Great review going thru the entire process.
Could cashiers disappear? Source: www.businessinsider.com and now come the objections from employees. basic fear and one of the main obstacles of self service. a lot easier to ramp up for a burst of activity by turning on a machine..
It’s useless to 70% of restaurant visitors. Source: fortune.com McDonalds doesn’t have much of a history of innovation, but it did for stunts. so he might be right. and there are many locations where the drive thru traffic is nil. And maybe that is the point. 70% of your revenue comes from drive thru. Can you increase that,… Read More »
The company is opening 150 “Create Your Taste” outlets there this year.
The company currently has more than 2,000 stores in China.
Calls for a minimum-wage hike nationwide and in Illinois are increasingly met with businesses’ use of technology to cut costs.
Chicago is one of 300 cities worldwide where strikes and protests are scheduled. SEIU has spent $70 million on its Fight for $15 campaign. The union’s Local 73 represents more than 28,000 government workers in Illinois and Indiana.
Protestors may want to stop by the McDonald’s at Adams and Wells to meet their replacement – an automated McCafé kiosk.
The store, which is anticipating Chicago’s minimum-wage increase to $13 an hour by 2019, is testing out coffee kiosks in the restaurant instead of having employees serve it. The kiosk features a touch-pad for ordering and paying. The screen also prompts customers to answer questions about their kiosk experience, giving the impression this is something that could be adopted as an alternative to hiring. This kind of automation, which replaces a human employee with technology, is one of the unintended consequences of Chicago’s minimum-wage increase.
It may not just be a coffee machine either. Other McDonald’s locations have used self-service kiosks with touch-screens for paying. And while self-serve kiosks don’t seem too unusual, San Francisco-based Momentum Machines has created a robotic hamburger-making machine the company claims can produce 400 high-quality burgers in an hour with minimal human supervision.
The effect of recent minimum-wage increases isn’t yet clear, but increased use of automation technology is likely to be a result. By Richard Slawsky for Kiosk Industry Group As California and New York each prepare to raise their minimum wage to $15 an hour, operators of quick service and fast casual restaurants as well as other small… Read More »
In truth, nearly 90% of McDonald’s locations are independently-owned by franchisees who aren’t making “millions” in profit.
Makes sense McDonald’s would use someone retired to say it since it allows them to stay at arm’s length.
Amid nationwide calls for significantly higher wages for fast food workers, Wendy’s and McDonald’s are testing self-service ordering kiosks.
Another testament by the companies on how kiosks are not aimed at minimum wage or instigated by that issue.
Fast-food chain McDonald’s spending $557 million to add self-order kiosk for self-service to restaurants in Germany.
72 “restaurants of the future” to launch. By end of 2019 McDonalds figures on having most of its 1400+ sites done. New gourmet burgers are making inroads and McDonalds is losing customers and share.
In the US it is estimated self-ordering kiosks in the U.S. number 600 which plans to expand that to 1,000 by years end.
Full article on Seeking Alpha Excerpts and photos Upon entering one is directed to ordering kiosks or to registers. While one may order regular items from the kiosks the benefit is to secure the waiter service and a lit numbered disc, (used at other quick served restaurants). The benefit is to serve not just the burger fans, but… Read More »
Reprinted with permission from QSRweb. Link Nov. 18, 2016 | by Shelly Whitehead McDonald’s took one giant leap into its digital future this week, saying it’s switching to self-serve order stations and table delivery for all U.S. in-restaurant dining, and will soon roll out a new mobile order and pay system for the drive-thru. The huge burger-centric chain… Read More »