Category Archives: Business News

Pyramid distribution deal with Pinntec Ltd for UK operation

Pyramid distribution deal with Pinntec Ltd in UK

Freiburg Germany. 28th July 2020.

Pyramid health screening kiosk Today Pyramid Computer GmbH announced a new distribution deal with Pinntec Ltd for its kiosk, industrial PC and server products. The deal appoints Pinntec as the exclusive distributor for all Pyramid products in the UK and Republic of Ireland. The deal is part of the Pyramid strategy to link with local market experts in multiple sectors to expand sales. It comes closely on the back of the deal to develop the Pyramid brand in USA.

Pinntec will provide sales, marketing and operational support for Pyramid products from its base in Leicestershire. Graeme Derby, previously UK Country Manager for Pyramid will join Pinntec to spearhead the development of the Pyramid brand across various targeted sectors in the UK and Republic of Ireland. He joins Paul Dennis, recently recruited from Walmart.

Josef Schneider, CEO Pyramid Computer GmbH, said. “Our strategy is to use local market experts to develop our presence in key markets. The UK is an important market for us and is one of the leading markets for the development of self-service technology. We are delighted to link with Pinntec as they have the right amount of knowledge and resource to support our expansion.”

Neil Tittensor, Managing Director of Pinntec said. “The link with Pyramid is another big step for Pinntec. We have always admired their products and we see this as a great opportunity for us to expand our offer to our customer base and assist with accelerating the trend towards self- service. The partnership will bring variety and innovation to the self-service technology market.”

Pyramid Computer GmbH is a privately owned German company that designs and manufactures self-service touchscreens and kiosks, primarily for the retail and hospitality sectors. With over 30 years’ experience in the field, it is one of the leading manufacturers in the world. Under its Polytouch® brand it has supplied self-service kiosks to a number of high profile customers such as AMC, Marks and Spencer and Sofology.

Pinntec Ltd is a privately owned UK business based in Leicestershire. It specializes in the automation of non-value-add services and provides choice, control and flexibility to a wide variety of processes and requirements, including Order Points, Help Points, Registration kiosks etc.

It works with a number of large organizations across multiple sectors that aim to improve services and reduce operational cost through an established network of partners, brands, and direct customers.

For More Information Contact Pyramid

More news by Pyramid

BRIEF-Posiflex Technology unit to fully acquire KIS Acquisition at $105 mln

Kiosk Information Systems News


For full press release text with analysis see KIOSK Acquired by Posiflex posting. Below is original posting of headline on Reuters.

Posiflex Technology buys KIOSK (KIS) :


Aug 12 Posiflex Technology :

* Says its subsidiary Posiflex Business Machines,Inc. will fully acquire KIS Acquisition Corp. at $105 million from KIS Group,LLC and The Peninsula Fund V Limited Partnership.

Source text in Chinese:

Further company coverage: (Beijing Headline News)

KIOSK (KIS) acquired by Posiflex

KIOSK (KIS) acquired by Posiflex

Editor Note: The acquisition of KIOSK by Posiflex is official. In a blockbuster deal Posiflex is expanding from its historical POS transactional market into the self-service kiosk market in a huge way. With a Posiflex market cap of over $11 Billion, KIOSK becomes part of a company over twice the size of NCR, the other major kiosk  player.

From our vantage point this acquisition will provide all types of advantages to KIOSK and help it grow market share faster. KIOSK had been purchased by Alerion Capital three years and their principal aim seemed to be to accelerate the profit and then turn the company after three years.  I expect Posiflex will make some very positive investments which should allow KIOSK to truly become the dominant state-of-the-art manufacturer.   We spoke with Weaver and yes he is staying (and we expect the COO Dan Houck will stay as well).  Well played!

Press Release:

KIOSK Information Systems Uniting with Taiwan Posiflex

Two dominant transaction solution providers combine technological strengths to advance global leadership in service automation industry

NEW TAIPEI CITY, Taiwan–(BUSINESS WIRE)–Taiwanese Point-of-Sales terminal brand leader Posiflexannounced today that they have entered into a purchase agreement with KIOSK Information Systems (KIOSK), a world leader in self-service solutions. Posiflex will offer KIOSK a cash purchase for all outstanding ordinary shares, for a total consideration of approximately $US 105 million. Both companies are industry forerunners known for best-in-class POS and self-service platforms. Combining these complementary strengths positions Posiflex for continued growth tied to emerging “Internet of Things” (IoT) applications within the service automation industry.

“By combining Posiflex and KIOSK’s dual-value proposition in this domain, we are confident in emerging as the leader in this growing market.”

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Retailers, financial service providers, hospitality and logistics service providers are key among an even wider industry audience driving steady and steep demand in transaction automation. Deployers are increasingly incorporating self-service as a “must-have” element of today’s Omnichannel consumer experience; increasing touch points, reducing costs – all while simultaneously collecting valuable transaction data. KIOSK is unique among its’ competitors in its ability to provide a complete end-to-end solution encompassing custom design engineering, manufacturing, software development, field services, and highly secure managed services. This “total solution” approach to services has fueled KIOSK’s continued growth and reinforced analyst’s rankings of KIOSK as the dominant North American provider and #3 globally.

As the IoT is driving improved asset utilization, better logistics management, and better customer experiences, self-service automation platforms become an increasingly integral element of Omnichannel sales strategies. Utilizing IoT data from transactions provides valuable insight for customer-specific data collection and enables customized point of sales marketing. Posiflex CEO Owen Chen adds that, “By combining Posiflex and KIOSK’s dual-value proposition in this domain, we are confident in emerging as a distant leader in this growing market.”

Post-transaction plans are to retain and empower the current KIOSK Management Team with no operational or organizational restructuring required as result of the transaction. Tom Weaver, KIOSK’s current CEO, will now hold dual Board of Director roles for both Posiflex and KIOSK. This will accelerate efforts of the current management team to execute KIOSK’s strategic growth plans, leveraging key Posiflex resources. Access to a global sales network and highly relevant engineering / integration capabilities are among many strategic leverage points created by combining the companies.

Leveraging Posiflex’s international channel reach throughout Greater China, Asian Countries, Russia, India, and Europe; KIOSK is uniquely positioned to ensure sustainable market growth not only in North America, but also the global marketplace. Further, Posiflex will provide substantial advantage for KIOSK tied to upgrading critical components and peripheral modules. This ultimately enhances KIOSK’s future solution offerings with even more advanced product and service coverage capabilities.

KIOSK CEO Tom Weaver adds, “We firmly believe that joining forces with Posiflex fully supports our growth objectives and represents the best interests of our customers and employees. Having overnight access to Posiflex’s international presence and complementary technology resource adds distinct competitive advantage and differentiation. This combined scale opens new doors to growing world markets and further advances KIOSK’s ability to provide comprehensive and state-of-the-art solutions.”

This transaction was advised by KPMG Corporate Finance LLC, and is expected to close in 2016-Q3.

About Posiflex:

Founded in 1984, Posiflex Technology, Inc. has designed and manufactured its own-branded and world-class POS solutions. Recognized as a pioneer and leader in the industry, Posiflex has been awarded more than 30 patents for innovative design. The company’s products are manufactured in two ISO 9001/9002/14001 facilities in Taiwan and sold worldwide through retail, hospitality, banking, healthcare, kiosks and many other verticals. Posiflex’s offices are in the USA, Germany, China, India, Singapore, Malaysia, Japan, Dubai and Argentina along with the global distribution networks to provide direct and timely support to its customers around the world. For more information:

About KIOSK Information Systems:

As the Market Leader in Self-service Solutions, KIOSK provides proven expertise in design engineering; application development, integration, manufacturing, field support, and managed services for even the most sophisticated self-service platforms. An exceptionally broad portfolio of standard and custom KIOSK designs are deployed among Top 100 Retailers and Fortune 500 clients in virtually all self-service vertical, 800.509.5471.


Cheryl Madeson, 303-661-1648

From the China Post

TAIPEI — Posiflex Technology Inc. (振樺電子), a Taiwan-based Point-of-Sales terminal brand, has agreed to acquire KIOSK Information Systems in the United States, the largest self-services solution provider in North America.

Under the acquisition agreement, Posiflex will spend US$105 million to acquire KIOSK, marking the largest acquisition deal in the industrial computer sector in Taiwan. Posiflex’s board of directors has approved the acquisition.

Market analysts said that the deal showed Posiflex’s ambitions to expand by swallowing a large company like KIOSK; the consideration of the deal is almost five times the Taiwanese suitor’s paid-in capital.

According to the Taiwan Stock Exchange, Posiflex is capitalized at NT$676 million (US$21.6 million), and had started procedures for listing on the local main board since November 2012. Before the main board’s listing, Posiflex had been listed on the over-the-counter market since July 2005.

Commenting on the acquisition deal, Posiflex said that KIOSK ranks as the third largest self-services solution provider in the world. The U.S. firm’s clients come from a wide range of industries globally, like telecom services, retail, logistics and financial services, Posiflex said.

Among the prominent clients of KIOSK are AT&T, IKEA, PepsiCo., McDonald’s and U.S. Postal Services, Posiflex added.

The suitor said that the acquisition agreement was reached because KOISK’s major shareholder, a private equity fund, was planning to dispose of the U.S. firm for profit. Through the acquisition, Posiflex said that it expects to enter the self-services business by taking advantage of the suitor’s existing lead in the Point of Sales terminal technology.

In the past three years, KIOSK posted more than 30 percent in compound annual growth rate (CAGR) with its gross margin ranging between 35 percent and 40 percent, Posiflex said. In the first seven months of this year, KIOSK’s earnings before interest, taxes, depreciation and amortization topped US$7 million, Posiflex added.

Analysts said that after the acquisition, Posiflex is expected to see its revenue for next year double from this year. In the first seven months of this year, Posiflex posted NT$1.78 billion in consolidated sales, up 6.18 percent from a year earlier.

“By combining Posiflex and KIOSK’s dual-value proposition in this domain, we are confident in emerging as a distant leader in this growing market,” Posiflex Chief Executive Officer Owen Chen said in a statement.

Posiflex said that it will assign its own funds to pay for 20 percent of the total consideration in the deal, while it will be seeking bank loans to pay for the remaining amount. The company said that it could issue new shares and convertible bonds to repay its bank loans in the future.

After the acquisition is completed, Tom Weaver, KIOSK’s current CEO, will hold dual board of director roles for both Posiflex and KIOSK.


This is the Problem with McDonald’s New Self-Service Kiosk

It’s useless to 70% of restaurant visitors.


McDonalds doesn’t have much of a history of innovation, but it did for stunts. so he might be right. and there are many locations where the drive thru traffic is nil.

And maybe that is the point.  70% of your revenue comes from drive thru. Can you increase that, or is the opportunity to increase the in-store sales?  Maybe you make it easier to get food insider (via kiosk terminals).

Writer achieved their aim though and got me to click on it. Probably that was the intended outcome the entire time.

Opinion — So Why Did HealthSpot Fail?

The postmortem on HealthSpot continues even while there is news that another telehealth provider pulled in another $40M

Click for full image
Click for full image

in capital investment.

We’re not entirely sure HealthSpot failed though the lack of contact would indicate so. Medcity did the first “wrap” on things in their article.

Was HealthSpot mismanaged? Were freestanding kiosks too expensive, 1990s technology in a world of 2010s smartphones? Did HealthSpot pick the wrong revenue model? Opinions vary.

What’s known is that, according to CrunchBase, HealthSpot brought in $43.8 million in venture capital and debt financing between July 2011 and January 2015, yet that still wasn’t enough to remain viable.

I checked with friends of mine in the industry and here is the closest that I found to my own opinion.  I wondered about FDA and also patent infringement.

From what I understand from the inside of HealthSpot is that they were continually tweaking the product for specific customers and never had a good solid proposition.  It is also very expensive to buy, run and maintain.  I was told by one of the major players that there was no way they would buy HealthSpot at the price point and the space it took up on the floor.  Higi, on the other hand, has a clear proposition, small footprint, and now good real estate.  Still unsure how the money will really flow in, but it must be doing well enough to get funding.  I have not seen where it comes from.  The man behind it extremely wealthy and connected.

No FDA issue, from what I understand.  Execution was the tripping point, and cost.  Got that from senior mgt.

More from the Medcity article

Jason Gorevic, CEO of telemedicine company Teladoc, expressed his belief that there are three critical elements to success in this industry segment: the technology platform, clinical capabilities and consumer engagement. “Consumer engagement is hard to do,” Gorevic said. This is where HealthSpot may have fallen down.

Teladoc has two revenue streams: a per-member, per-month fee it charges its partners, plus a per-visit fee. “Because we have both of those revenue sources, we can pour that money back into our customers.”

Also, Teladoc is purely a software company, so it doesn’t have the overhead associated with building and delivering kiosks.

It’s not often that having been virtually vetted by investors and galaxy customers (Cleveland Clinic & Mayo e.g.) a company self-destructs. We are sure there will be information.

More related articles

Kiosk Software – KioWare Europe & UK presence.

 KioWare Kiosk Software for Android and Windows Now Has UK Office Reading, United Kingdom March 16, 2015 – Analytical Design Solutions Inc. (ADSI) dba KioWare, headquartered in York, Pennsylvania, …

Reading, United Kingdom – Analytical Design Solutions Inc. (ADSI) dba KioWare, headquartered in York, Pennsylvania, has a new office location based just outside of London offering sales and service for current and prospective EMEA clients.

Joining the KioWare team & managing the KioWare Europe branch is long time kiosk industry leader & Netshift founder, Nigel Seed.  According to Seed, “KioWare’s expanding reach provides a local presence for EMEA clients interested in KioWare’s reliable & simple lockdown solution.  Of particular value is KioWare’s Android lockdown product line in the face of the growing market for customer facing Android tablets.”

The integration of Netshift’s customer base also highlights KioWare’s commitment to serving EMEA clients.  KioWare will provide Netshift customers with bridging technology to transition to KioWare Kiosk System Software.

Offering UK-based technical support & expertise will be Sascha Markham.  Markham offers many years of experience in developing & designing custom facing websites & applications specifically intended for self-service deployment.  KioWare President Jim Kruper believes, “with the addition of Nigel Seed & Sascha Markham, and the new Reading UK location, KioWare gains regional expertise and a dedicated local presence, highlighting our commitment to supporting KioWare’s valued EMEA clients.”

Clients may continue to reach out to support at +1 717 843 4790 Monday – Friday from 8 am – 6 pm East Coast time or contact International support at +44 (0) 118 976 6404 during the hours of 9 am and 5 pm London time.

All KioWare products can be used to secure mobile devices such as tablets, desktops, and smartphones running Android or Windows Operating Systems.  KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home screen and usage of applications.  KioWare offers Lite, Basic, & Full products with such features as external device integration, monitoring of kiosk health, kiosk usage statistics  & remote kiosk management.

Press Release on KioWare website —



All KioWare products are available as a free trial with nag screen here.  Existing clients have the ability to upgrade here.  KioWare has been providing OS, desktop, and browser lockdown security for the kiosk and self-service industry since 2001.

About KioWare:
KioWare kiosk software secures your application or website on Windows or Android devices, restricting user access to approved behaviors and protecting user and network data.  KioWare is fully customizable and offers solutions ranging from browser lockdown to full server-based kiosk management.  From simple out of the box configurations to more complex integrations, KioWare is trusted by developers, IT professionals, marketers, Fortune 100 corporations, and small business owners. The KioWare team is based in York, Pennsylvania, with an office located in Reading, UK.  Choose the best KioWare product for your self-service project and download a fully functioning free trial at

Laura Miller
KioWare Kiosk Software
Analytical Design Solutions, Inc.
+1 717 843-4790 x220

CEO Corner – Mike James with Kiosk Group

CEO Corner ceo-corner

Where we talk to “Big Cheese” and find out a little bit about who they are and what company they are with.

The choice of who you do business may come down to the look in the eye and a simple handshake.


Ten Questions for Mike James with Kiosk Group: mike-james

1.  Kiosk Industry Group:  What is your company name, location and your position?

MJ:  To many we are known as the iPad Kiosk company ( or the Kiosk Pro company, but we are officially Kiosk Group, Inc.

We are located in beautiful, historic Frederick, Maryland, an hour outside of Washington and Baltimore, home of Francis Scott Key, and just miles from Gettysburg, Harpers Ferry, and Antietam.

I am the founder and president of Kiosk Group, Inc.

2.   Kiosk Industry Group:  How is business these days?

MJ:  Business is great and growing steadily.

In July of 2010, we came out with the first commercial iPad kiosks and decided to invest heavily in this narrow segment of the kiosk industry.

We have developed a modular system of iPad and tablet kiosks that are the true heavyweights in this niche. While there are many manufacturers in this field that go the cheap route, producing low-quality kiosks that are ultimately not durable or secure, we’ve taken a different approach. Our kiosks are “real kiosks” (to take the words of just one of our satisfied customers), made from milled industrial-grade thermoplastics and heavy-duty, welded rolled steel, and made the way kiosks are supposed to be made.

We created the Kiosk Pro line of iPad kiosk software to make sure our customers had something to run on our kiosks. Kiosk Pro is now widely recognized as the best software for this type of application and tops the charts for the term ‘kiosk’ in the iTunes App Store with over 75,000 downloads.

Today we are very busy with both off-the-shelf and custom order kiosks, and our biggest worry is keeping enough product in stock.

3.    Kiosk Industry Group:  What is your most popular product?

MJ:   Our iPad Standalone kiosk is by far our most popular single product.

We’ve been able to create quite a number of accessories for this model, including branding options, credit card readers and even motion-controlled illumination systems for rear camera photos and barcode scanning.

4.  Kiosk Industry Group:  How large a company are you?

MJ:  Believe it or not, we are just 10 people today. We outsource metal bending, painting and plastic work to four nearby fabrication facilities, so we keep our overhead very low and can offer great prices on our products. Our in-house staff is responsible for software development and support, product design and prototyping, branding, minor CNC machining, quality control and order fulfillment.

5.    Kiosk Industry Group:  How many years have you been in business?

MJ:  I started my business with an Apple II, purchased in 1977 (which I still have). I have a background in developing industrial films and programming multi-projector slideshows and saw computers as a better way to deliver media content. I was able to code control of a 12” laserdisc player with the Apple II via RS-232 and, in 1981, hung out my shingle developing interactive content for sales and training.

This small start expanded into a company with 35 software developers — Multimedia Software, Inc. We developed many hundreds of interactive programs, including World’s Fair exhibits, Amtrak’s ticketing kiosks and training programs for Chrysler, IBM and many others.

After selling MSI in 2001, I studied the market, determined that the kiosk industry was where everything was heading and launched Kiosk Group, Inc. We’ve been designing and selling kiosk hardware and software ever since.

6.  Kiosk Industry Group:   What is your biggest market(s) or skills focus, or do you have multiple?

MJ:  In terms of markets, our kiosks are used in every discipline. It should be easier to name the markets we are not in, but I can’t think of any. Seriously.

We focus on creating the best interactive touch-screen kiosks available. Whether that means taking on a new software feature request or building out a custom hardware configuration, we do what it takes to make each project a success.

7.    Kiosk Industry Group:  What are the strengths of your company?

MJ:  Innovation. Innovation. Innovation. We focus on coming up with the right products, and having the right solution already designed when a new customer calls us with a tough requirement. No other iPad/tablet kiosk seller does this.

I’ve also got a great team of people working with me. Each and every person has multi-disciplinary talents and is driven to grow and succeed.

Having metal-bending and other fabrication out of house has been a terrific asset. Most traditional kiosk companies mark up their cost of touchscreens, computers and peripherals at 100% to cover the cost of a large crew. With our low overhead, our average markup from wholesale is just 28%.

8.    Kiosk Industry Group:  What market trends can you share with us?

MJ:  The next step in the small form-factor kiosk world is the addition of peripherals beyond basic card readers and keyboard trays. Look for the integration of thermal receipt printers, card-stock ticket printers, barcode scanners, RFID readers, ApplePay, EMV SmartCard readers, PIN pads – the list goes on and on.

This is where you’ll see a separation of the serious kiosk manufacturers from the quick-buck, plastic-injection-molded iPad kiosk sellers.

We’re also going to see an end to the made-in-China housings offered by many iPad kiosk sellers. The tablet market is changing so fast, you need a system for managing hardware change. With the introduction of the smaller-sized Apple Air tablets, we’re already seeing a large number of sellers dropping out of the business, and leaving their customers without support.

9.  Kiosk Industry Group:  What new products might we see in the next year or two from your company?

MJ:  In the short-term, look for Bluetooth printer integration for all of Custom America’s thermal kiosk printers ( into our Kiosk Pro Enterprise iOS app.

We have been hard at work on a new system for kiosk customization and delivery for the past two years.

Imagine placing an order for custom kiosks with your own branding and a wide choice of screen sizes and peripherals – previously this meant weeks or months of lead time and a price tag to match. With our new system, you can have this type of custom kiosk at low cost and delivered within a week!

We’re going to deliver this new development in early 2015. Prepare yourself for the next industry revolution!

10.  Kiosk Industry Group:   For more information who should people contact?

MJ:  I’m always available at or you can call me at 888-569-5467 x101.

Thanks Mike!

Fintech universal banking model: 3 strategic questions

Thanks to Kirk at ARCA and also Innopay with original article


Fintech is unbundling the universal banking model: three strategic questions to answer

In the ‘universal model’ banks typically offer a broad product portfolio in retail, private, commercial, investment and transaction banking, along with wealth and asset management and insurance. This is depicted in the figure below.

Picture1Figure 1: The universal banking model, i.e. a bank’s business model based on offering a full range of financing products and services [1]

In the European ‘fintech’ landscape there is an increasing number of service providers that focus on improving specific parts of this traditional ‘universal banking model’ by using innovative technology. Fintech players focus on designing, building and executing specific parts of the banking value chain better, cheaper and faster than what is currently on offer at banks. With this strategy they are able to establish a market position for themselves in a specific niche.

In essence, fintech companies ‘attack friction’ and leverage innovative technologies (e.g. mobile Apps, APIs, cloud tech, crypto tech, artificial intelligence and data analytics) to address convenience, user experience and functionality (conversion) gaps that result from traditional banking products and services in finance. This technology development enables new companies to apply a ‘narrow finance’ strategy [2] , i.e. assess (a) specific part(s) of the business model and provide a superior alternative. This opportunity is evidenced by an uptake of investments in fintech markets worldwide: $4Bn in 2013 to over $12 Bn invested in 2014 [3]. Currently 36 fintech companies have passed the $1Bn valuation mark.

The wealth of new fintech companies that emerged in the narrow finance space is depicted in the figure below. New fintech initiatives offer a range of solutions resulting in an evolution and improvement of financial tools previously controlled by banks.

Picture2 Figure 2: The ‘breaking banks’ i.e. unbundling of the universal, full service model of banks into ‘bits and pieces’

This would not be a problem to bank giants, however the number of fintech players is so big and their pace of innovation so high it has become like ‘sandblasting’ to banks. One grain of sand does not have much impact, but many of them targeting a specific point at high velocity cuts right through any material.

Due to this brutal force all banking products and services are at risk now, as no bank (or any other service provider for that matter) can be good at everything, everywhere for everyone, especially in comparison to the highly specialized players they are competing with. In every single service segment, in both front- and back-office, there are fintech challengers well positioned to take business away from traditional, incumbent banks. From payments and transactions [4] to investing and trading, from lending to risk assessment, from small business banking services to funding and capital gathering. While competing for business is part of the game for banks, the situation is more serious now with virtually any piece of the value chain under attack resulting in continuously evolving rules of the game. 

To conclude, banking executives are very much aware of the fact that they are being disrupted and that change is inevitable as the traditional structures of banking are changing and margins will be further pressured in the future. However, truly understanding the implications of such disruption is a difficult task, resulting in many strategic questions in need of an answer. 

As innovation experts in the financial services sector we believe three strategic questions that the emerging fintech sector brings forward for incumbents are essential to answer:

  1. What are my ‘must win’ battles, what do I need to ‘defend’ and what am I willing to loose?
  2. How can I leverage fintech for the ‘must wins’ and ‘defends’?
  3. What do I need to change in my operating model to make this work?

Getting your answer to these questions and truly understand the implications, opportunities and threats of the emerging fintech landscape for your organization will be essential to stay ahead.

[1] [Finno], Is er een toekomst voor banken in de waardeketen? (Dutch only), March 2015, available here

[2] Chris Skinner, Will banks be laid low by a killer blow from new competition and regulation? June 2015, available here

[3] CB Insights, The Future of FinTech and Banking: Global Fin Tech Investment Triples In 2014, March 2015, available here

[4] Refer to our previous article in which we elaborate on the impact of PSD2 ‘Access to account’ (XS2A) on innovation in payment and other (data driven) transaction services 

Kiosk News – Redbox Co-Founder Joins Eyelation Team

Eyelation announced today that Redbox co-founder Brian Rady has joined Eyelation as Chief Financial Officer.
Tinley Park, IL (PRWEB) August 25, 2015

Eyelation announced today…


Eyelation is a prescription eyewear kiosk company that was founded in 2009 with the first kiosk placed in 2011. Eyelation has since grown to 400 kiosks today with placements in companies across the US and Canada.

Entrust Datacard announces self-service kiosk-optimized instant issuance system – Government Security News

Entrust Datacard has announced the availability of the next-generation kiosk-optimized Datacard® CE870TM instant issuance system that enables financial institutions, retailers, governments and healthcare organizations to instantly issue permanent embossed or flat payment cards or identification cards through a self-service kiosk.


“The shift towards a self-service economy has rapidly progressed in the last five years with 40 percent of consumers reporting a preference towards self-service to human contact for their future interactions with companies,” said Connell Smith, vice president distributed issuance, supplies and secure technology products for Entrust Datacard. “Consumers now encounter self-service options in every aspect of their lives, from self-checkout at grocery stores and retailers, to self-check-in at airports and transportation hubs – and the kiosk-optimized CE870 system brings that same self-service convenience to consumers in the financial, government and healthcare space.”

Kiosks to Send Your Fast Food Order Directly to the Cook (Video) – The Business Journals

Typical highly effective ad for young males by CKE and Carl Jr
Typical highly effective ad for young males by CKE and Carl Jr

Jan. 13 — CKE Restaurants CEO Andrew Puzder discusses the company’s self-service food kiosks running Microsoft software. He speaks on “Bloomberg West.” (Source: Bloomberg) (Video)


The 2015 edition of CKE and food ordering. Let’s not forget the other two iterations.

ARCA Launches Automation Software For Self Service Providers & Kiosk

Envoy™ platform simplifies communication between transaction software and devices Mebane, NC (January 6, 2015) — ARCA, a global leader in cash and payment automation technology, announced today the release of its latest software solution, Envoy™ to help accelerate the integration of self-service transaction software with kiosk hardware.


Great stuff from ARCA who has always provided top tier application device support.

Simon and eBay ‘connect’ for new mall experience |

Unveiled this week the “Connected Mall” experience in Palo Alto, Calif. The installation features a “smart” directory developed by eBay for the Simon Innovation Group that elevates the shopping experience by providing consumers with a suite of services, including point-to-point navigation and personalized offers and deals.


Features of the new digital directory include:

  • A 72″ LCD, full HD, all-weather touchscreen viewable in direct sunlight
  • Mall maps available in 3D view, with accurate orientation of the shopper within the mall to their exact location, including the direction he/she is facing
  • The option to browse through the interactive map, events, services and store deals, also allowing a shopper to search for what they are looking for by touching multiple categories (food, services, retail, restroom, etc.) Upon selection of a specific store or service needed, the interactive map will highlight its location and the best route
  • The shopper can then push the directions to their mobile phone and follow the recommended path to their selected store (international mobile numbers are accepted)
  • A “today” button that highlights events and deals happening on that specific day
  • Handicap feature allows the shopper to shift the orientation of the map and menu, creating a more easily accessible experience

Kiosk London Expo 2014 Wrap

Post-Show Summary:

Kiosk London Expo 2014 & Digital Signage London 2014

The UK’s only self-service & digital signage exhibition over for another year

KIOSK LONDON EXPO 2014 & DIGITAL SIGNAGE LONDON 2014 drew to a close in London on the 16th October, attracting praise from visitors and exhibitors alike for the quality of this year’s only self- service UK event.

We welcomed visitors from The Post Office, McDonalds, William Hill, The Police Force and many more leading UK businesses. The quality of visitors was exceptional with over 1000 industry professionals visiting the show across the two days.

Martin Kurze, Business Development Manager, Provisio commented “The show started with a surprising number of high quality contacts. With a lot of positive feedback and interesting discussions about SiteKiosk under Windows and Android environments we expect a number of new projects in the Kiosk and Digital Signage market.”

This year’s open forum had a focus on the future of self-service solutions and technologies. Many speakers shared insightful research and real case studies that demonstrate the technologies that are currently being piloted, each session finished with a short question and answer session, which was gratefully received.

o GRAEME DERBY, MANAGING DIRECTOR, MEDIA 5 – Why we must move on from kiosks!

o COLIN PIZEY, OWNER OF IBLINK – DIGIMANITY – Opportunities & Threats in Our Changing Digital Landscape

o DANIEL RUSSELL, ANALYST, INVIDIS CONSULTING GMBH – At the heartbeat of the industry – new market research for the Digital Signage industry in EMEA

o KEVIN WILLIAMS, DIRECTOR, KWP LTD – The Entertainment Dimension in Kiosk and Signage.

o STEPHEN MILLARD, CEO, ECCOMPLISHED – Digital In-store Transformation: The technology and trends shaping the future of retail

o NEIL TITTENSOR, SERVICE DIRECTOR, ITAB SHOP PRODUCTS UK – How to use all your store assets to improve the in-store experience for the digital shopper and drive sales

“The event was a resounding success with an exceptionally strong first day seeing many top names attending, the high caliber of visitors to the show reinforces the interest in self-service and digital signage throughout the UK market,” We were delighted that the event provides a unique platform for visitors to discover the best consumer interactivity in the industry,” commented Jan Back, Event Manager, hf media & events.

Next year’s show will build on the successes of this year and is due to take place in October 2015 at Th

e Barbican Exhibition Hall, London.

Bitcoin ATM Kiosk Manufacturer TurnKey Kiosks Selected by Robocoin

TurnKey Kiosks LLC announces that it has been selected by Robocoin to manufacture the world’s leading Bitcoin ATM Kiosks. The biometrically enabled kiosks let customers instantly buy, sell or transfer Bitcoins. What started with the world’s first Bitcoin ATM in Vancouver, Canada, Robocoins have now been deployed to 19 countries with 12 unique currencies and growing. From Coffee shops to Casinos, the Robocoin platform started the Bitcoin ATM industry and has remained the market leader. Robocoin CEO Jordan Kelley remarked, “We have selected TurnKey as our Hardware partner because of their knowledge in the kiosk technology space, their flexibility, and their total commitment to our project”. Bitcoin kiosk

The company has established market leadership in the areas of Anti-Money Laundering and Know Your Customer compliance, as well as customer protection and user experience. Apart from being the first Bitcoin ATM in the world, Robocoin has also gained worldwide press for being the first Bitcoin ATM in the U.S., presenting for the U.S. Congress, and integrating software to target global banking and remittance markets. Robocoin has been featured in the Wall Street Journal, TIME, Forbes, The New York Times, NBC, and USA Today among others.

The Robocoin Kiosk comes in three models. 1) Robocoin Classic ($15,000) 2) Robocoin Recycler ($20,000) 3) Robocoin Recycler Max ($35,000), all available at

TurnKey Kiosks, is a custom kiosk manufacturer specializing in biometrically enabled transactional kiosks. Gary Strachan, Director of Operations for TurnKey Kiosks said “Turnkey is very proud and honored to have our kiosk selected by Robocoin. We worked very closely with the Robocoin Team to deliver a kiosk that enabled fast and secure Bitcoin transactions. It was also a challenge to launch with a world wide deployment, but we were happy to do so.” Turnkey continues their close relationship with Robocoin to keep on the forefront of technology required for Bitcoin transactions.

RFID Technology in Retail

Retailing Report Details RFID as High Potential for Retailers

In the 17th annual Global Powers of Retailing report, produced by Deloitte Touche Tohmatsu Limited in conjunction with STORES Media, RFID technology is mentioned as an existing technology that has vast potential to improve the retail experience.  deloitteretailing According to the report, “We have long since expected RFID to replace price tags and shipping labels with a single permanent and invisible identifier.”  Unit cost is the primary reason for the lack of adoption but the potential cost savings and added value should outweigh that initial output.

Some benefits (from the report):

  • An RFID can act as a permanent security tag for the product. 

  • It can also be a web address for any product information; a virtual label, assembly instructions, reviews, repair, replacement, recycling, etc.

  • RFID can enable an automated transaction without the cost of checkout

While the benefits of RFID (according to the DTTL report), also include cost savings and improved tracking as well as inventory leveraging, the added capabilities of RFID reach far beyond what RFID can add to the customer experience.

RFID Kiosks?

When looking at the benefits to customers, RFID can allow for quick website lookup and automated transactions without the need for a staffed checkout option.  Kiosk software can be used to integrate and incorporate RFID technologies with customer facing self-service kiosks, allowing customers to use RFID technology to look up products on a website, purchase items, and locate product add-ons/parts.   The potential for RFID (and the RFID kiosk) is extensive and kiosks will certainly assist in maximizing the ROI on that initial investment.

Business News — Zebra’s $3.45 billion purchase of Motorola Solutions

Zebra kiosk
Zebra kiosk

Zebra buys Motorola Solutions’ enterprise unit for $3.45 billion and risks indigestion. Its Zatar cloud software will need to be the glue that binds the two businesses and delivers so-called synergies.


Craig Keefner‘s insight:

Makes a lot on a lot of levels. I just didn’t realize Zebra had it in them to make such a move.

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