The 2018 QSR Drive-Thru Study

By | March 9, 2019

Last Updated on March 9, 2019 by Craig Allen Keefner

QSR Drive-Thru Study
It seems that all anyone in the restaurant industry can talk about these days is off-premises dining. From mobile-powered delivery to kiosk-driven takeout and all of the other increasingly accessible food occasions outside the four walls, off-premises is revolutionizing how guests interact with food businesses—and how those businesses design their customer experiences.

Source: www.qsrmagazine.com

A look at the major restaurants and where they are going with Drive Thru

Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk