4G Kiosk Modem – DPL Wireless Hercules

By | February 20, 2025
DPL Wireless Hercules 4G modem

Free 4G Modem Trial

Our 4G kiosk modem provider member DPL Wireless, is offering a free trial of their top-tier Hercules Modem.

Trial kit comes with Antennas and Remote Restart cable – everything you need to get started.  Call or email Dennis to find out more.

DPL is a big provider in the Bitcoin Kiosk, aka Bitcoin ATM market, which has been gathering steam with the favorable view of the current administration.

High Availability Design

The Hercules Duo is a 4G LTE CAT-4, dual carrier (including 2 SIMs), dual Ethernet, high throughput modem, ideal for applications requiring faster speeds and higher throughput such as bitcoin ATMs (BTMs), interactive teller machines (ITMs), kiosks, and digital signage. The Hercules Duo’s dual SIM/carrier feature makes it ideal for fringe areas and high-volume locations requiring high network availability or redundancy. Its two Ethernet ports allow it to provide multi-service support for auxiliary devices such as video toppers, or it can be configured for WAN Failover.

4G Kiosk Modem Benefits include:

  • Increased uptime
  • Less service calls
  • Remote Restart
  • 24x7x365 in-house support

Resources

Dennis Walsh
Director of Sales
(506) 333-0056

Internet Connectivity Considerations – What About An Antenna?

Whether a 4G modem for self-service kiosks needs an external antenna depends on several factors:

Signal Strength and Quality
Indoor Location: If the kiosk is indoors, especially in a building with thick walls or a basement, an external antenna may be necessary to improve signal reception5. An external antenna can significantly boost signal strength and quality in such cases.

Outdoor Location: The need for an external antenna for outdoor kiosks depends on their proximity to cellular towers and potential obstructions. The built-in antenna might suffice if the kiosk has a clear line of sight to a nearby tower.

Performance Requirements
Data Speed: If higher data speeds are required for the kiosk’s operations, an external antenna can help. In one case, using an external antenna improved download speeds from 2-20 Mbps to 40-100 Mbps.

Reliability: For kiosks that require consistent, uninterrupted connectivity, an external antenna can provide a more stable connection, especially in areas with weak cellular signals7.

Installation Considerations
Flexibility: External antennas offer more flexibility in terms of placement. They can be mounted on the outside of the kiosk or in a location with better signal reception.

MIMO Technology: Many 4G modems support MIMO (Multiple Input, Multiple Output) technology. Using two external antennas can take advantage of this, potentially improving performance.

Specific Scenarios
Strong Signal Areas: An external antenna may not be necessary in locations with excellent 4G coverage.

Weak Signal Areas: An external antenna is highly recommended in areas with poor reception to ensure reliable connectivity8.

Temporary Installations: A modem with a good internal antenna might be sufficient for temporary or easily relocatable kiosks, avoiding the need for external antenna installation.

In conclusion, while not always necessary, an external antenna can significantly improve the performance and reliability of 4G modems for self-service kiosks, especially in challenging signal environments or when high-speed, consistent connectivity is crucial for the kiosk’s operations.

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Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global