Nice video of food self-order costco kiosks being tested at Tustin, CA Costco. The hotdogs are legendary and the pizza (pepperoni) is top rated by Consumer Reports actually.
It was not the market dynamics that took these companies under, it was the fact that their owners took on so much debt that it positioned them to only be successful if all the market dynamics went their way. They decided to purchase a Formula One race car and forgot they have to dodge potholes on I-94 in Chicago to and from work. And when they fail the world wonders and laments the loss of these retailers and make it sound like this is an overall retail issue. It’s not.
Judging from the usual apocalytic headlines it is pretty easy to assume Retail has been officially terminated by a mobile phone and Amazon. But if you look at the numbers for retail it shows a $5 Trillion market is growing at 5.4% year to year. This is bad news?
That’s a belief driving the startup Bite, which creates facial recognition kiosks for quick service restaurants (QSRs). Using a combination of iPads, proprietary software and machine learning, Bite’s tablet kiosks can recognize your face to unlock loyalty programs, bring up food preferences and provide opportunities for restaurants to upsell.
Jack in the Box CEO, Leonard Comma, made news this week when he said “it just made sense” for his fast-food chain to consider switching from human cashiers to machines. To be sure, there are big societal implications if every restaurant made such a shift, but what if automated kiosks provide a better customer experience?
New Product Releases
We love listening to customers’ needs and pushing the limits of our designs. This is how we innovate .
An industry-first, unprecedented 4+ SQUARE FOOT plate surface!
Accomplish More
Cool or heat on a temperature controlled,
28.00 x 28.65 inch work surface. Useful in laboratory, manufacturing, and quality control processes, the AHP-5400CPV Cold/Hot Plate is as versatile as it is large. Offering 1,380 watts cooling capacity, the plate size can impressively handle multiple microplates, product materials or other samples. Customize it for your needs with available accessories. The largest of its kind, our customers’ needs inspired the size and design of the AHP-5400CPV — a great example of TECA’s customer service & product innovation.
Multi-Function Stir Plates!
Cool, Heat, Stir & Soak Samples. Improved Design!
Ideal for laboratory, quality control testing and R&D applications, TECA is pleased to announce a second-generation design of our popular Stirring Hot/Cold Plates. Two sizes, the AHP-301MSP and AHP-1200MSP, can be used with multiple beaker sizes on the same platform with the sleeve accessory for quick, direct temperature control. Or, use the ice bucket accessory to create a cold or hot bath for your samples without the mess of water or ice. With either accessory, the stir mode maintains solution
mix when needed.
Product Line for Precise Temperature Control
Three mounting style choices!
As thermoelectric enclosure cooler performance ratings have grown, there has been an increase in demand for thermoelectric cooling with precise thermal control. TECA is now offering a new series ofPrecise Temperature Control air conditioners (PCS Series thermoelectric air conditioners). Enabling the PCS Series are:
tecaLOG software for the end user to monitor temperature, adjust the set point, and tune the controller to enclosure specific requirements.
Application Note
Our purpose at TECA is to provide best-in-class products to meet and exceed our customers’ needs.
CID2 Enclosure Cooling for Gas Chromatography System
Falcon Analytical and TECA Corp. collaborated to find a suitable solution in a hazardous environment. By incorporating thermoelectric air conditioners from TECA into the Calidus Ultra Fast Gas Chromatography system, plant on-site installation became more economical.
TECA Air Conditioners shown here as a standard part of
Falcon Analytical Calidus Ultra Fast system. Falcon Analytical is an OEM specializing in gas chromatography solutions.
Our through mounted units intrude into the enclosure a few inches. When installed properly, a closed loop system is created. There is no exchange of ambient air and enclosure air. TECA includes proper mounting hardware and environmental gaskets with all air conditioners.
The AHP-1800 Series Air Conditioner is offered in a variety of configurations.
Falcon Analytical uses TECA Corporation’s AHP-1801XPHC-1 Air Conditioners to enable safe installation of their Calidus Ultrafast Gas Chromatography system into hazardous locations. Some gas chromatography installations require NEC saftey ratings CID2, Groups A-D . TECA’s AHP-1801XPHC-1 Air Conditioner meets the safety requirements of all four Groups. Because TECA’s AHP-1801XPHC-1 air conditioner is rated for these environments, Falcon Analytical is able to use simple Z-Purge or X-Purge devices to make the whole enclosure safe for installations in: Refining, Petrochemical, Upstream, and other operations requiring such safety ratings.
The AHP-1801XPHC-1 offers plenty of capacity to handle the most demanding locations such as the Texas Gulf Coast and even Alberta, CA. In the photos above, note the plant installation where 3 Calidus Process Enclosures are shown. The AHP-1801XPHC-1 units are bottom mounted into each analyzer enclosure.
The TECA units have been in operation in Falcon Analytical’s system for more than 4 years without maintenance or downtime. This is a testament to the capability and capacity of the TECA air conditioner in a tough environment.
Falcon Analytical reports,
“And the analyzers have performed flawlessly delivering control quality composition data to the plant process control computer.”
The design of the Process Analyzer Enclosure allows far more economical plant installations because no climate controlled shelter is required even in very cold or very hot environments. Using TECA Model AHP-1801XPHC-1, simply protecting the Process Analyzer Enclosure from direct sunlight and precipitation is enough.
TECA = QUALITY
TECA thermoelectric enclosure coolers are built to endure. We use top quality heat sinks, military grade fans and we design and manufacture all our products in the U.S.A.
“Before we used TECA products, we had a half a dozen failed units…We love your products. You are putting the competition to shame.”
Fun Fact: Mr. Peltier’s headstone is a tourist site in Ham, France.
Jean Peltier’s legacy is the Peltier effect -the discovery of heat transfer when voltage is applied to dissimilar semiconductor materials (generally termed thermoelectric effect ) . He was born on February 22, 1785. Nearly 200 years later, TECA Corp. was established and we were the first to marketthermoelectric enclosure coolers. Trust our decades of experience and please consider TECA products for your upcoming projects.
As bitcoin’s spotlight fades and banks work to adapt its underlying blockchain technology for more traditional uses, it seemed that the world was ready to move on from the infamous cryptocurrency. And then Donald Trump was elected president of the U.S.
Premise is that one Trump consequence is the blocking of more traditional money transfers will drive users to alternative mechanisms like Bitcoin. I think Bitcoin is might be desperately optimistic if it is counting on Trump following thru with a blockade. I think it more posture than possible.
Many have written and ranted a few times about the dubious market research reports that get generated by research factories in India – companies that produce expensive reports on pretty much any industry they can think of. The stuff is almost valueless, but still gets reproduced and quoted by online publications and by companies who don’t bother to look into the validity of the research.
But there is good, solid research out there, and one of the biggest research companies around – IHS – does a detailed look at the market.
So … I decided to grab the most recent market data about the digital signage market and turn it into an HTML5-driven interactive chart (see below). What’s great about this, I think, is that rather than a flat chart with all the bars and numbers for all the categories, you can view this in two variations, by category, or by total.
This is slightly different from what IHS publishes, which includes the digital out of home industry’s advertising revenues. There could be a very lengthy debate about whether DOOH should be included, but I say No. The DOOH industry uses digital signage technologies, but throwing ad dollars in the mix doesn’t fit, to my mind.
I have created this interactive chart in HTML5 so it is, first, interactive, but also so that it is web-ready and embed-ready. Feel free to drop this on your own website as a reference tool. The embed code is below the chart.
Since last year’s Digital Signage Expo and the introduction of Chrome’s single app kiosk mode, many customers and developers have built digital signage applications on Chromeboxes. Chromeboxes are secure, easy to manage and cost effective, making them ideal to display content and engage customers in any location. Chicos chose Chrome to manage and display content on over 5000 screens across more than 1500 stores. Digital Signage Expo in booth 2218
today AOPEN announced three new commercial Chrome OS devices that will add more durability to digital signage. By working with AOPEN, we can offer more rugged hardware equipped to handle harsh conditions — like a hot and greasy back-of-house line at a restaurant.
TAMPA—A McDonald’s Corp. restaurant in Wesley Chapel is among a select few nationwide to test a distinctly new way for McDonald’s customers to order food: Via a digital kiosk.
Cowen & Co. upgraded McDonald’s outlook based on the chain’s technology upgrades, including self-order kiosks. The company has been deploying kiosks globally for a decade but has not used them to replace workers.
NORWELL – The McDonald’s restaurant on Route 53 in Norwell is among the first of the burger chain’s 300 franchises in Massachusetts to be equipped with touch-screen kiosks. Using a kiosk, a customer can scan the menu and place an order, swipe a credit or debit card, get an order number and wait for the food to be delivered to a table. A customer who wants to pay with cash can get a ticket at the kiosk and take the ticket to the service desk. Customers who would prefer to order the
Eventually, 14,000 McDonald’s restaurants in the U.S. will have the kiosks. They were first introduced at lo cations in California, Florida and New York.
The company is also planning to revamp restaurant interiors and drive-up windows. During the reopening of a McDonald’s in New York City in November, CEO Steve Easterbrook said the addition of technology would not cause jobs to be eliminated.
What is believed to be the first age- and identity-verifying legal marijuana-vending machine in the U.S. has been launched in Colorado. The Zazzz Automated Marijuana Vending Machine has been installed by American …
Zion Research has published a new report titled “Self Service Technology Market For ATM, Kiosk Machine, and Vending Machine: Global Industry Perspective, Comprehensive Analysis and Forecast, 2015 – 2021”. According to the report, the global self service technology market accounted for USD 15.70 Billion in 2015 and is expected to reach USD 37.75 Billion by
Would you like some microchips with that burger? McDonald’s Europe strikes another blow against human interaction by installing 7,000 touch-screen computers to take your order and money.
After McDonald’s announced yet another round of disappointing earnings yesterday—its quarterly profits fell 30 percent—the Wall Street Journal editorial page took a moment to gloat. “So even one of the world’s most ubiquitous consumer brands cannot print money at its pleasure,” it wrote. “This may be news to liberal pressure…
Nice article on labor costs and McDonalds. And at fast-food chains other than McDonald’s (White Castle e.g.), experiments with touch screens haven’t necessarily led to smaller staff.
From super-size to customize — that’s the path McDonald’s is taking in an effort to reverse 11 straight quarters of declining same-store sales. New Yorkers can be among the first in the US to parti…
Allen and Cort Norman, the franchise’s married owners, say younger customers have been taking to the kiosks — tested in the store since July 30 — as if that’s the way business has always been done.
Over the past 12 months, shares of fast-casual chains like Chipotle Mexican Grill, up 10.1 percent, and Panera Bread, up 35.7 percent, have outperformed McDonald’s, up 5.4 percent.
McDonalds doesn’t have much of a history of innovation, but it did for stunts. so he might be right. and there are many locations where the drive thru traffic is nil.
And maybe that is the point. 70% of your revenue comes from drive thru. Can you increase that, or is the opportunity to increase the in-store sales? Maybe you make it easier to get food insider (via kiosk terminals).
Writer achieved their aim though and got me to click on it. Probably that was the intended outcome the entire time.
Veloxity sells and rents the kiosks to customers in the event, university, airport, hospital, casino, and restaurant industries. Companies surveyed by Statista said they planned to increase their spending at tradeshows 26%, in 2013. Products such as cell phone charging kiosks fit right in with this trend. The Veloxity charging kiosks include a built-in LCD screen for customizable display ads, branding and sponsorships.
According to the International Associations of Exhibits and Events, the trade show industry has grown at a rate of about 3% per year since 2013. It has grown 3.6% from 2010-2015 in the United States alone, where the industry represents as much as $15 billion in revenue per year. In addition, attendance has been steadily increasing.
Certain interactions are a natural fit when it comes to pairing the modern consumer with kiosks and other forms of self-service technology. The case has long been made for kiosks at airports and grocery stores, for example. Another obvious marriage is that between the ATM and the person who suddenly finds herself in need of some cash. In fact, those kiosks are so integrated into our daily lives we no longer even think of them as novel. A world deprived of their contribution would seem primitive.
The drug disposal kiosks will allow for the safe disposal of medications, including opioids and other controlled substances, ensuring drugs are not misused.
The initiative, announced Tuesday, will allow for the safe disposal of unwanted and expired medications, including opioids and other controlled substances, ensuring the drugs are not misused. The installation of kiosks began in California and will expand to 39 states this year, including Illinois.
Most of the kiosk locations will be at 24-hour Walgreens stores, the Deerfield-based company said.
“Device Hopping” is a technical shopping term referencing online shopper behavior. A New York Times article titled “Retailers Try to Adapt to Device-Hopping Shoppers” (December 2012) refers to the “device hopping” process as researching and shopping on one device and purchasing on another.
A Barilliance study from June of this year found that 41% of Smartphone Shoppers started their shopping session on a different device than the one they ultimately purchased from. Add in tablet users and almost 1 of every 3 shoppers completed their purchase on a different device than that it was initiated on.
What does this mean for retailers, service providers and self service companies? What can be done to increase conversions and move those shoppers more quickly from a smart phone environment to a tablet or PC where the product is more easily viewed and the purchase process more easily navigated?
1. Invest in improving website checkout navigation and purchase processes. Studies, testing, and redesign improvements need to be made to retailer websites to improve the shopping experience and increase conversions.
Baymard Institute reports are a great place to start with this research.
2. Improve the website’s mobile experience. If the mobile experience can be improved, perhaps fewer users will “device hop” – completing their purchase without hopping to a new device.
3. Increase the availability of preferred devices. If users prefer to purchase from a PC or tablet, make those devices available for customers in locations where they might be useful. This could be in-store, or in relevant peripheral locations where customers can be targeted. Areas of congregation such as train stations, waiting rooms, lobbies, and more are other opportunities to convert users from mobile shoppers to device hopping purchasers. Since the website is already created, set up kiosks using kiosk software (like KioWare) and configure to allow users to swipe credit cards (rather than manually enter) in order to speed up the checkout process.
To benefit from device hopping, a bit of innovation and imagination is required. What other types of device hopping are there? What other methods are available to increase conversions from those that device hop?
Online retail giant Zappos.com has just launched a 20,000-foot physical retail store in its home of downtown Las Vegas. The experimental space is run in partnership with retail logistics startup OrderWithMe, which just raised $28 million for an ambitious project to change the nature of mom-and-pop retail.
Florida Blue and Miami Children’s Hospital have partnered to offer HealthSpot’s telehealth kiosks at the company’s retail center in Miami for Florida Blue members.