JCP Kiosk – Innovative Use of Handheld M60 by Elo

By | February 14, 2025
jcpenney kiosk

JCP Kiosk and M60

We haven’t seen images of the Elo M60 deployed in JCP but the benefits and strategy make sense. Pilot stage. Brick and Mortar retail must adapt and integrate the digital factors and the Elo M60 does that. Potential benefits: If JCPenney is indeed using the Elo M60 or similar modern POS systems, it could potentially help the company in several ways:

  • Improved checkout speed and efficiency

  • Enhanced customer experience

  • Better inventory management

  • More robust data collection for business insights

  • Flexibility for various payment methods

  1. Company performance:
    JCPenney’s overall performance would need to be analyzed to determine if any specific technology implementation has had a measurable impact. This would involve looking at recent financial reports, customer satisfaction metrics, and operational efficiency indicators.

Meanwhile here is a video on JCPenney kiosk and new handheld mobile service using Elo M60


Excerpt from Irfan who is the Director of Software Engineering at JCPenney

I’m excited to share the pilot launch of an incredible project that we’ve been working on at JCPenney! See details below.

JCPenney is responding to evolving consumer demands with innovative technology. Teaming up with Kitestring Technical Services and Elo Touch Solutions to streamline operations with a mobile-first approach.

Watch this case study video to discover how we’re reshaping retail shopping into a customer-first experience with a mobile payments-powered handheld, the Elo M60.



Related JCPenney links

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global