Best of 2024 Self-Service Awards – Winners As Announced for NRF

By | August 5, 2024
kiosk awards

Best of 2024 Awards for “Best We’ve Seen!” in 2024

Kiosk and Self-Service Awards – The kiosk industry and self-service are generally rarely recognized for excellence. Exceptional designs and deployments deserve recognition.  These are the best iterations we saw in 2024 and we have been looking at kiosks every year for 40 years.  Self-service takes many iterations for customers and for employees.

PRnewswire and APnews

For every submission, we/KMA donated $100 to the retail ROI initiative for orphans. Great cause. Great team behind it — https://www.retailroi.org/supersaturday

Entering was simple and free  — As we say on LinkedIn, “Competition is a good thing”


 


Kiosk Design Candidates


Videos

  • Olea Chicago Patient Check-in — explicitly designed for Healthcare check-in applications, the Chicago is what is called ultra ADA compliant. Keyboard, Storm ADA device, Braille and fully height adjustable at the push of a button.


    Best Kiosk Design Characteristics

    The best kiosk designs meet a customer’s or employee’s need in a new and more efficient manner. They incorporate a very pleasing and attractive design, or they serve a dedicated purpose in the best way possible.  The best kiosk designs exemplify several key qualities that enhance both customer experience and business efficiency:

    1. User-Friendly Interface: They are designed to be intuitive and easy to navigate, ensuring that customers can place orders quickly and without confusion.
    2. Integration with POS Systems: The best kiosks seamlessly integrate with point-of-sale (POS) systems, allowing for smooth transactions and accurate order processing.
    3. Customization and Flexibility: They offer customizable options to handle complex orders, such as food modifiers or special requests, making them suitable for various business types.
    4. Marketing and Upselling: These kiosks often include features that suggest popular add-ons and collect customer information for marketing purposes, helping businesses increase sales.
    5. Efficiency and Speed: By reducing wait times and allowing customers to order at their own pace, self-order kiosks help businesses manage high volumes more effectively.
    6. Accessibility: They are designed to be accessible to all customers, including those with disabilities, ensuring an inclusive experience.

    Resource Links

    • Giada Case Study Jukeboxes (1000s in UK)
    • Fresh Food Fridge Retail-compressed
    • Touchscreen or Handshake?
    • Alpine retail shoe kiosk for omni-channel
    • Toshiba MxP Self Checkout

      Toshiba MxP Self Checkout

      Toshiba MxP — Booth 3623 at NRF — This is Toshiba’s MxP Vision Kiosk, a new concept for the grab-n-go market e.g. convenience stores, hotels, airports and venues. MxP Vision Kiosk shrinks the footprint of traditional self-checkout systems while maintaining security, reducing touchpoints, and providing a modern checkout experience. No barcodes, no scanning – just seamless, automatic recognition powered by advanced sensor fusion and computer vision. This innovative solution transforms the checkout process into a fast, effortless experience, making it as simple as “place, pay and go. This year, we will put MxP Vision Kiosk on full display, and will use NRF as a platform to announce it as available to the general market.

    Resource Links

    IN DEPTH LOOK

    Santa Monica and LG MRI

    Patient Kiosk Check-In Chicago by Olea Kiosks

Author: Staff Writer

Craig Keefner -- With over 40 years in the industry and technology, Craig is widely considered to be an expert in the field. Major early career kiosk projects include Verizon Bill Pay kiosk and hundreds of others. Craig helped start kioskmarketplace and formed the KMA. Note the point of view here is not necessarily the stance of the Kiosk Association or kma.global